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Bad Code Lockout
•
The KeyPad keeps track of all incorrect codes entered into the KeyPad. This includes incorrect PIN codes
and incorrect update codes. If five consecutive incorrect codes are entered, the KeyPad times out and
locks up for 10 minutes except to connect to the programming base or to view recent error codes.
•
If the KeyPad has timed out due to numerous incorrect codes, when the KeyPad is powered on it sounds
the problem tone and displays SECURITY LOCKOUT KEY DISABLED.
See
"Audio Feedback"
on page 9 for more information on the tones used by the KeyPad, and each tone's
meaning.
KeyBox Access Tracking
•
The KeyPad holds tracking information for a maximum of 500 KeyBox accesses.
•
When a KeyPad reaches the maximum number of vehicle accesses, the KeyPad does not allow access
to another KeyBox until the access information in the KeyPad is transmitted to KeyAdvantage software.
•
Checking in the KeyPad clears the tracking information.
Audit Trail
•
The KeyPad keeps an audit trail of all KeyBoxes and KeyTags it has accessed and, if purpose codes are
required, why it accessed them.
•
The vehicle access audit trail includes the ID and name of the key holder, the KeyBox and KeyTag
accessed, the date and time of access, and the purpose code for the access.
•
Each time the KeyPad is checked in, its access information is automatically downloaded to the
KeyAdvantage system software and can be viewed through reports and other software screens. If a
KeyPad is not checked in at the end of the key holder's shift, it is automatically checked in the next time it
is checked out.
Purpose Codes
•
A dealership may require that a key holder specify the purpose of accessing the vehicle keys each time
the KeyBox is opened. If purpose codes are required, a key holder cannot obtain the vehicle keys until
they have selected a purpose code on the KeyPad.
•
The Night Removal purpose code also allows a KeyPad to open multiple KeyBoxes without having
to enter a PIN code each time. This is useful for dealerships that remove the vehicle keys from the
KeyBoxes each night.
•
After the user enters their PIN code to access a KeyBox, if the system requires a purpose code, the first
purpose code is displayed. The up and down arrow buttons (
user must press Enter when the desired purpose code is displayed. Scrolling through purpose codes is
bidirectional and wraps around.
•
The KeyPad can contain up to 10 unique purpose codes. The first seven purpose codes are preset by
Supra. The remaining three purpose codes are customer configurable.
•
The first 7 purpose codes are:
0—Sales Demo
1—Service
2—PDI
3—Night Removal
•
Reports can be generated to show why vehicles were accessed.
4—Body Shop
5—Aftermarket
6—Overnight
) are used to scroll through the list. The
4
Chapter 1
Introduction
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Table of Contents
Troubleshooting
