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Troubleshooting and tips
Take note of the safety notes in the manual "Safety, Guarantee and Ergonomics" and in
!
the chapter "Installation", when you connect or disconnect cables.
If a fault occurs, try to correct it as described:
•
in this chapter
•
in the documentation of the connected devices
•
in the help systems of the software used.
If you fail to correct the problem, proceed as follows:
Ê
Make a note of the steps and the circumstances that led to the fault. Also make a note of any
error messages displayed.
Ê
Switch the server off.
Ê
Contact your customer service center.
Power-on indicator remains dark after you have
switched on your device
Power cord incorrectly connected
Ê
Make sure that the power cable is correctly connected to the server and to the grounded power
outlet.
Power supply overloaded
Ê
Pull the power plug of the server out of the power outlet.
Ê
Wait a few seconds and plug the power plug into the power outlet again.
Ê
Switch your server on.
The server switches itself off
Server management has detected an error
Ê
In the ServerView program check the error list or check the Error Log file using the SCU utility;
and attempt to eliminate the error.
The screen stays blank
Monitor is switched off
Ê
Switch your monitor on.
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