M86 Security Web Filter HL User Manual page 144

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trator in troubleshooting the problem. In most cases, the
reload procedure will fix the error, and no futher interven-
tion will be required. However, if the error is not fixed—
such as if a misconfiguration was made that causes a
process to be unable to load on the system—the Web
Filter repeats this procedure until an administrator fixes
the error.
• Hard Drive Utilization - If the Web Filter detects that
hard drive utilization exceeds 80 percent, an alert is sent
to the administrator. This problem usually occurs if the
Web Filter is unable to transfer log files to the reporting
application—an M86 Security Reporter (SR), M86 Enter-
prise Reporter (ER) server, or a designated third party
FTP server. Action should be taken to prevent the hard
drive from reaching 100 percent utilization.
• Log File Transmission - If the Web Filter is unable to
send log files as scheduled to an ER server or a third
party FTP server, the log files are placed in a queue so
they can be sent when a connection is established with
the server. If these logs cannot be successfully trans-
mitted after a period of time, an alert is sent to the admin-
istrator. The last few lines of the error log are included in
the message to assist the administrator in trouble-
shooting the problem.
• Synchronization Errors - If the synchronization feature
is used, an alert is sent to the administrator if a Web Filter
set up in the Source mode cannot communicate with the
target server(s) after numerous attempts, or if a Web
Filter set up in the Target mode cannot communicate with
the source server. The last few lines of the error log are
included in the message to assist the administrator in
troubleshooting the problem.
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M86 S U G
ECURITY SER UIDE