Cisco Ip Phone 8800 Series Multiplatform Phones Administration Guide - Cisco 8851 Administration Manual

Cisco IP Phone Web Page
Provisioning Status
Parameter
Provisioning Profile
Provisioning Status 1
Provisioning Status 2
Provisioning Status 3
Provisioning Failure Reason
The Upgrade and Provisioning Status are displayed in reverse chronological order (like reboot history).
Note
Each entry gives the status, time, and reason.
Debug Info
Console Logs
Displays the syslog output of the phone in the reverse order, where messages is the latest one. The display
includes hyperlinks to individual log files. The console log files include debug and error messages received
on the phone and the time stamp reflects UTC time, regardless of the time zone settings.
Parameter
Debug Message
Problem Reports
Parameter
Report Problem
Prt file
Packet Capture
Capture File

Cisco IP Phone 8800 Series Multiplatform Phones Administration Guide

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Description
Displays the profile file name of the phone.
Displays the provisioning status (resync) of the phone.
Displays the reason for the failure of provisioning of the phone.
Description
Displays debug messages when you click messages link.
Description
Displays the tab Generate PRT.
Displays the file name of the PRT logs.
Displays the tab Start Packet Capture. Click this tab to initiate capture
packets. Click All to capture all packets that the phone receives or click
Host IP Address to capture packets only when src/dest is the IP address
of the phone.
You can also stop the capture process after initiating it.
Displays the file that contains the captured packets. Download the file
to see the packet details.