Cisco 8851 Quick Reference Manual
Mpp
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- Quick start manual ,
- Administration manual (310 pages) ,
- User manual (20 pages)
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Cisco 8851 MPP Quick Reference Guide
Feature Overview
The Cisco 8851 Multiplatform Phone delivers an easy to use, high quality phone with colour screen
display.
1
Your Phone
1. Incoming call or voicemail indicator
2. Line and feature buttons
3. Softkeys- Give you access to functions
that are displayed on the screen above
the button. Go to the More
to view further available functions
4. Back, Navigation and Release buttons
5. Hold, Transfer and Conference
6. Headset, Speaker and Mute
7. Voicemail, Applications and Directory
8. Volume
Cisco 8851 MPP QRG
8
7
Line and Feature Buttons
Use line and feature buttons to view calls on a
line, or access features such as Speed Dial.
Buttons illuminate to indicate line status:
Green-steady: Available line
softkey
Red-flashing: Incoming call
Red-steady: Active call
Red-flashing: Held call
Red-flashing: BLF line-Alerting
Red-steady: BLF line-In use
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23/06/20
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Table of Contents
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Summary of Contents for Cisco 8851
- Page 1 Cisco 8851 MPP Quick Reference Guide Feature Overview The Cisco 8851 Multiplatform Phone delivers an easy to use, high quality phone with colour screen display. Your Phone Line and Feature Buttons 1. Incoming call or voicemail indicator Use line and feature buttons to view calls on a line, or access features such as Speed Dial.
- Page 2 Cisco 8851 MPP Quick Reference Guide Placing a Call You can place a call in a number of ways: 1. Enter a number, then pick up the handset 2. Enter the number, then press the Call softkey 3. Using the hands-free speakerphone...
- Page 3 Cisco 8851 MPP Quick Reference Guide To swap between the two calls: 4. Use the Navigation button to highlight the Held call, then press the Resume softkey To join both parties into a conference: 5. Use the Navigation button to highlight the Active call, then press Conf line softkey...
- Page 4 Cisco 8851 MPP Quick Reference Guide Call Pickup If you are a member of a Call Pickup Group, you can answer a ringing phone of another colleague within your Call Pick Up Group. Redirect a call that is ringing on another phone within your Pick Up group: 1.
- Page 5 Cisco 8851 MPP Quick Reference Guide DND (Do Not Disturb) Use DND to silence your phone and ignore incoming call notifications. When turned on, incoming calls will forward directly to your voicemail. 1. Press the DND softkey to activate “Do Not Disturb” will be displayed on your phone screen when this feature is on 2.
- Page 6 Contacts that have been added to the contact list on your Business Connect soft phone App, will be available to view in the IM&P directory on your Cisco 8851MPP phone. The Business Connect Presence and Status message will also display on your phone...
- Page 7 Cisco 8851 MPP Quick Reference Guide BLF (Busy Lamp Field) BLF lines are assigned to the line buttons on the side of your screen. They allow you to speed dial or monitor the status of other users within your organisation. Ideal for Managers, Receptionists or users who are monitoring other team members.
- Page 8 Cisco 8851 MPP Quick Reference Guide Voicemail You can access your voice messages directly from your phone. Note: Your administrator may have set your service up to access voice messages via email. To Setup Voicemail: 2. Press on your phone 3.
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