Cisco 8851 User Manual

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Cisco Phone User Manual
March 2016 – v5
CISCO PHONE GUIDE 8851
| Rev 5 - 3/2016

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  Summary of Contents for Cisco 8851

  • Page 1 Cisco Phone User Manual March 2016 – v5 CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 2: Table Of Contents

    Initiating a Cell Phone Call from Your Desk Phone ..........................15 Moving the Audio of a Cellular Call Between Your Cell and Your Desk Phone ................. 15 CONTACT INFORMATION ..................................15 CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 3: Button Layout

    Speed Dial. Use session buttons (right side) to perform tasks such as resuming a held call. Soft Keys Back Navigation Hang Up Hold Transfer Conference Headset Speakerphone Mute Voicemail Applications Directory Volume CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 4: Phone Settings

    3. Press the Navigation cluster left or right to increase or decrease the brightness and press Save. FONT SIZE 1. Press Applications 2. Select Settings > Font Size. 3. Select Tiny, Small, Regular, Large or Huge. 4. Press Save. CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 5: Call Basics

    When you park a call, you will be notified which extension is holding the call (for example, the screen will say "Parked at 1850".) Anyone can retrieve a parked call by simply dialing the park number (for example, 1850) from any phone on the Cisco phone system.
  • Page 6: Do Not Disturb

    CONFERENCE CALLING (AD-HOC) These steps assume you are already speaking to one of the people who will be on the conference: Step 1: Initiate the conference by either: a. Hitting the Conference Button CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 7: Call Log

    Below are the possible icons in your call log: UCO DIRECTORY The UCO Corporate Directory allows you to look up any person on the UCO Cisco phone system by their First Name, Last Name, or Extension. 1. Hit the Directories Button 2.
  • Page 8: Voicemail

    If you know your current voicemail PIN but would like to change it, access your voicemail box, press 4, 3, 1 and follow the instructions. CHANGING YOUR RECORDED NAME To change your recorded name, access your voicemail box, press 4, 3, 2 and follow the instructions. CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 9: Changing Your Standard Greeting (Main Greeting)

    To manually switch back to your Standard Greeting at a later date, you may simply hit #. DEACTIVATING YOUR ALTERNATE GREETING MANUALLY To manually deactivate your Alternate Greeting, access your voicemail box and hit 4,1,2. CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 10: Unified Messaging

    To use a headset (either wired or USB), hit the Headset button. It is located next to the speakerphone button at the bottom right of the front of the phone. CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 11: My Phone Portal - Myphone.uco.edu

    2. IM & Availability – This tab allows you to set Do Not Disturb. You will also be able to adjust your presence availability here when UCO starts to use Jabber. 3. General Settings – Change your Personal Directory PIN CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 12: Phones Tab

    SPEED DIALS The 8851 phone has 5 line buttons that may either be lines or speed dials. (For example, a phone with 1 line has 4 speed dials while a phone with 2 lines has 3 speed dials). You may set your own speed dials.
  • Page 13: Voicemail Notification

    1. Hit the Directory Button 2. Use the Arrow and Selection Keys to choose the Personal Directory (or hit 1 on the keypad) 3. Log into your Personal Directory CISCO PHONE GUIDE 8851 | Rev 5 - 3/2016...
  • Page 14: Im & Availability Tab

    Put your headset into Pairing Mode (see the headset’s instruction for how to do this). You should see your headset pop up on the 8851’s screen. Hit the Pair Soft Key and your headset will be paired. SYNC A CELL PHONE Intelligent proximity allows you to connect your 8851 with your smart phone.
  • Page 15: Downloading & Deleting The Cell Phone Contact List

    When you initially pair your cell phone with the 8851, you are asked whether you wish to download your cell phone’s contact list to the phone. This will allow you to browse the cell’s contact list even when the cell phone isn’t paired with the 8851. This is useful for informational purposes, however you will not be able to dial directly from this downloaded contact list unless the phone is paired at the time.