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5.3
Repair and Calibration
To ensure that your instrument meets factory specifications, we recommend
that it be scheduled back to our factory Service Center at one-year intervals
for recalibration, or as required by other standards or internal procedures.
For instrument repair and calibration:
You must contact our Service Center for a Customer Service Authorization
Number (CSA#). This will ensure that when your instrument arrives, it will be
tracked and processed promptly. Please write the CSA# on the outside of the
shipping container. If the instrument is returned for calibration, we need to
know if you want a standard calibration, or a calibration traceable to N.I.S.T.
(Includes calibration certificate plus recorded calibration data).
Ship To:
Chauvin Arnoux
15 Faraday Drive
Dover, NH 03820 USA
Phone: (800) 945-2362 (Ext. 360)
Fax:
E-mail: repair@aemc.com
(Or contact your authorized distributor)
Costs for repair, standard calibration, and calibration traceable to N.I.S.T. are
available.
NOTE: You must obtain a CSA# before returning any instrument.
5.4
Technical and Sales Assistance
If you are experiencing any technical problems, or require any assistance with
the proper operation or application of your instrument, please call, fax or e-
mail our technical support team:
Contact: Chauvin Arnoux
Phone: (800) 945-2362 (Ext. 351)
Fax:
E-mail: techsupport@aemc.com
18
, Inc. d.b.a. AEMC
®
(603) 749-6434 (Ext. 360)
(603) 742-2346 or (603) 749-6309
, Inc. d.b.a. AEMC
®
(603) 749-6434 (Ext. 351)
(603) 742-2346
Instruments
®
Instruments
®
Digital Flexprobe
®
Models 400D & 4000D
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