Page 1: Operating Instructions
Operating Instructions Network Camera WV-SFV781L Model No. WV-SPV781L WV-SPV781LPJ WV-SFV781L WV-SPV781L This manual covers the models: WV-SFV781L, WV-SPV781L and WV-SPV781LPJ. Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use.
Page 2: About The User Manuals
• Installation Guide: Explains how to install and connect devices. The screens used in these operating instructions show the case of WV-SFV781L. Depending on the model used, the screens shown in the explanations may differ to the actual camera screens.
Page 3: Viewer Software
Preface Viewer software It is necessary to install the viewer software “Network Camera View 4S” (ActiveX ) to display images on a PC. ® This software can be installed directly from the camera or by selecting the [Install] button next to [Viewer Software] on the menu of the CD-ROM provided, and then following the on-screen instructions.
Page 4 Table of Contents Table of Contents 1 Monitor images on a PC ................7 Monitor images from a single camera ................7 About live image types ....................10 1.2.1 About available resolutions ....................10 1.2.2 About available functions ....................12 About the “Live” page ....................14 Monitor images from multiple cameras ................19 2 Monitor images on a cellular phone/mobile terminal ......20 Monitor images on a cellular phone ................20...
Page 5 Configure settings relating to recording to an SD memory card when an alarm occurs ...........................112 13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs ...........................113 13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs .....114 13.5...
Page 6 Installing the manuals ....................178 18.4 Installing the Viewer software ..................178 18.5 Configure the network settings of the camera using the Panasonic “IP Setting Software” ........................179 19 About the displayed system log ............182 20 Troubleshooting ...................186 21 Directory structure of drive B .............197...
Page 7: Monitor Images On A Pc
The following are descriptions of how to monitor images from the camera on a PC. 1.1 Monitor images from a single camera Start up the web browser. Enter the IP address designated using the Panasonic “IP Setting Software” in the address box of the browser. •...
Page 8 1 Monitor images on a PC Press the [Enter] key on the keyboard. → The “Live” page will be displayed. Refer to page 14 for further information about the “Live” page. When “On” is selected for “User auth.”, the authentication window will be displayed before displaying live images for the user name and password entries.
Page 9 1 Monitor images on a PC Becomes as follows depending on the setting for “Image capture mode”. – “12 mega pixel [4:3](15fps mode)”: Max. 15 fps – Other than “12 mega pixel [4:3](15fps mode)”: Max. 30 fps Operating Instructions...
Page 10: About Live Image Types
1 Monitor images on a PC 1.2 About live image types The type of images displayed on the “Live” page can be selected using “Image capture mode” on the [JPEG/ H.264] tab of the “Image/Audio” page of the setup menu. (®Page 69) Configure the type, operation, and resolution of live images on this section.
Page 11 1 Monitor images on a PC Cropping [16:9](30fps 1280x720 1920x1080 mode) 640x360 1280x720 640x360 320x180 Image capture mode H.264(3) H.264(4) Image capture size Frame rate Image capture size Frame rate 8 mega pixel [16:9] – – – – (30fps mode) 8 mega pixel [16:9] –...
Page 12: About Available Functions
1 Monitor images on a PC 5 mega pixel [4:3](30fps Only the image capture size selected mode) for the following can be selected. –H.264(1) –H.264(2) –JPEG(2) 4 mega pixel [16:9] – 640x360 (30fps mode) Cropping [16:9](30fps Only the image capture size selected 640x360 mode) for the following can be selected.
Page 13 1 Monitor images on a PC 8 mega pixel [16:9] Cropping [16:9](30fps mode) (30fps mode) 4 mega 8 mega pixel [16:9] pixel (15fps mode) [16:9] 12 mega pixel [4:3] H.264(1) H.264(1) (30fps H.264(2) (15fps mode) Ch2–Ch4 mode) 5 mega pixel [4:3] (30fps mode) SD recording status ü...
Page 14: About The "Live
1 Monitor images on a PC 1.3 About the “Live” page [select language] pull-down-menu The camera’s display language can be selected. The default language can be set in the [Language] in the [Basic] settings. (®page 50) [Setup] button Displays the setup menu. The button will turn green and the setup menu will be displayed. [Live] button Displays the “Live”...
Page 15 1 Monitor images on a PC Note • When “Cropping [16:9](30fps mode)” is selected for “Image capture mode”, the channel can be changed by clicking on the buttons ([1] to [4]). The button turns green and the “Live” page of the selected channel is displayed.
Page 16 1 Monitor images on a PC [AUX] buttons These buttons will be displayed only when “Terminal 3” of “Alarm” is set to “AUX output” on the setup menu. (®page 106) • [Open] button: The letters “Open” on the button will turn green and the status of the AUX connector will be open.
Page 17 1 Monitor images on a PC http://security.panasonic.com/support/ Alarm occurrence indication button This button will be displayed and will blink when an alarm has occurred. When this button is clicked, the alarm output terminal will be reset and this button will disappear. (®page 29) Full screen button Images will be displayed on a full screen.
Page 18 1 Monitor images on a PC • When the camera is restarted, the adjusted volume level (for both the audio transmission and reception) will return to the level that had been set on the [Audio] tab on the setup menu. (®page 101) •...
Page 19: Monitor Images From Multiple Cameras
• When displaying images on a 4-screen, panning, tilting and zooming operations become available only for images from cameras with Pan/Tilt/Zoom functions. Refer to our website (http://security.panasonic.com/support/info/) for further information about the compatible cameras and their versions. • Only JPEG images can be displayed on a multi-screen. Audio will not be heard.
Page 20: Monitor Images On A Cellular Phone/Mobile Terminal
2 Monitor images on a cellular phone/mobile terminal 2 Monitor images on a cellular phone/mobile terminal 2.1 Monitor images on a cellular phone It is possible to connect to the camera using a cellular phone via the Internet and monitor images (JPEG only) from the camera on the screen of the cellular phone.
Page 21 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/mobile” or “http://Host name registered in the DDNS server/mobile” using a cellular phone. → Images from the camera will be displayed. Refresh control Press the dial key “5” or the [Manual Refresh] button to refresh the camera images. Press the [Auto Refresh] button to refresh the images from the camera in 5-second intervals.
Page 22: Monitor Images On A Mobile Terminal
JPEG ® format image is displayed by the standard browser. For further information about compatible devices, refer to our website (http://security.panasonic.com/support/info/). IMPORTANT • When the authentication window is displayed, enter the user name and password. The default user name and password are as follows.
Page 23 2 Monitor images on a cellular phone/mobile terminal Access to “http://IP address/cam” or “http://Host name registered in the DDNS server/cam” using a mobile terminal. → Images from the camera will be displayed. Live images area Displays images from the camera. Operation buttons area When functions are selected in the function selection area C, buttons to operate those functions are displayed.
Page 24 2 Monitor images on a cellular phone/mobile terminal Click the button of the function that you want to operate. Resolution control AUX control Each function is explained below. Resolution control Press the button to display the buttons used to select the resolution on the screen. The resolution can be changed by selecting a resolution setting from the buttons.
Page 25 2 Monitor images on a cellular phone/mobile terminal AUX control Press the button to display the buttons used to operate the AUX output on the screen. The AUX output terminals can be controlled with the buttons. This function is only displayed when [Terminal 3] is set to [AUX output] on the settings menu. (®page 106) Note •...
Page 26 2 Monitor images on a cellular phone/mobile terminal – Small display: http://IP address/cam/ds • When the resolution is changed by the resolution control, the displayed resolution changes but the image size remains the same. • When the HTTP port number is changed from “80”, enter “http://IP address: (colon) + port number/ cam”...
Page 27: Record Images On The Sd Memory Card Manually
3 Record images on the SD memory card manually 3 Record images on the SD memory card manually Images displayed on the “Live” page can be recorded on the SD memory card manually. This button is operable only when “Manual” is selected for “Save trigger” on the [SD memory card] tab on the “Basic” page of the setup menu.
Page 28 3 Record images on the SD memory card manually Note • Image data saved on Drive B can be obtained by executing “Access img.” on the [SD memory card] tab and logging in from the user authentication window (®page 65). The destination to save image data is a fixed directory on Drive B (®page 197).
Page 29: Action At An Alarm Occurrence
VMD alarm: When motion is detected in the set VMD area, the alarm action will be performed. *VMD stands for “Video Motion Detection”. • Command alarm: When a Panasonic alarm protocol is received from the connected device via a network, the alarm action will be performed. 4.2 Action at an alarm occurrence Display the alarm occurrence indication button on the “Live”...
Page 30 When “On” is selected for “Panasonic alarm protocol notification”, the connected Panasonic device will be notified that the camera is in the alarm state. The settings for Panasonic alarm protocol can be configured in the Panasonic alarm protocol section of the [Notification] tab of the “Alarm” page. (®page 118)
Page 31: Transmit Images Onto An Ftp Server
5 Transmit images onto an FTP server 5 Transmit images onto an FTP server Images can be transmitted to an FTP server. By configuring the following settings, transmission of images captured at an alarm occurrence or captured at a designated interval to an FTP server will become available. IMPORTANT •...
Page 32: Save Images On The Sd Memory Card When Images Fail To Transmit Using The Ftp Periodic Image Transmission Function
SD memory card. It is possible to select a trigger to save images on the SD memory card on the [SD memory card] tab of the “Basic” page. (®page 58) To use the SD memory recording function featured in Panasonic network disk recorder, select “Off” for “FTP periodic image transmission” (®page 135) and “FTP error” for “Save trigger” of “Recording stream”...
Page 33: Display The Log List
6 Display the log list 6 Display the log list The history of various logs will be displayed in list form. • Alarm log: Logs of the alarm occurrences such as time and date of the alarm occurrences, the image recording period and the alarm type will be displayed.
Page 34 6 Display the log list Click the [List/Play] button. → The log list will be displayed in a newly opened window (log list window). IMPORTANT • Only a single user can operate the log list window. Other users cannot access the log list window. Time Displays the time period of the data recorded on the SD memory card.
Page 35 6 Display the log list Recording time Configure the time period of logs displayed on the log list. • From: Configure the starting period of logs displayed on the log list. – First recording: Displays from the first log recorded on the SD memory card. –...
Page 36 6 Display the log list • [SD memory card]: Available capacity and the original capacity of the SD memory card will be displayed. • [Delete] button: Click this button to delete the currently displayed log list. When using the SD memory card, images associated with the log list will also be deleted.
Page 37: Playback Of Images On The Sd Memory Card
7 Playback of images on the SD memory card 7 Playback of images on the SD memory card When clicking a time and date listed on the log list window, the “Live” page will turn to the “Playback” page. When images associated with the clicked time and date are on the SD memory card, the first image of them will be displayed.
Page 38 7 Playback of images on the SD memory card [REW] button Each time the button is clicked, the playback speed will change. When the [PLAY] button or the [REV PLAY] button is clicked during fast reverse playback, playback speed will return to the normal playback speed.
Page 39 7 Playback of images on the SD memory card Browse [Start] button The selected image will be downloaded onto the PC. Before downloading images, designate the destination directory in advance. (®page 67) The following window will be displayed when the [Start] button is clicked. Select the image to be downloaded, and then click the [OK] button.
Page 40: Playback H.264 Images Saved To The Sd Memory Card
7 Playback of images on the SD memory card 7.2 Playback H.264 images saved to the SD memory card IMPORTANT • Depending on the network environment, download of video data may fail. Slider bar By operating the slider bar, you can select where to start playing images from. The slider bar can only be used before playing images, or when playing is paused or stopped.
Page 41 7 Playback of images on the SD memory card Note • The maximum speed of the fast playback varies depending on the setting of “Max bit rate” - “H.264 recording” of the SD memory card. If any of the following also applies to “Transmission priority” or “Max bit rate (per client)”...
Page 42 7 Playback of images on the SD memory card • Depending on the status of the SD memory card, QuickTime Player, or Windows Media Player, video data cannot be played back. The supported operating systems are Windows 8.1, Windows 8, and Windows 7 only. Operating Instructions...
Page 43: About The Network Security
8 About the network security 8 About the network security 8.1 Equipped security functions The following security functions are featured in this camera. Access restrictions by the host authentication and the user authentication It is possible to restrict users from accessing the camera by setting the host authentication and/or the user authentication to “On”.
Page 44: Display The Setup Menu From A Pc
9 Display the setup menu from a PC 9 Display the setup menu from a PC The settings of the camera can be configured on the setup menu. IMPORTANT • The setup menu is only operable by users whose access level is “1. Administrator”. Refer to page 122 for information on how to configure the access level.
Page 45 9 Display the setup menu from a PC → The setup menu will be displayed. Refer to page 48 for further information about this menu. Operating Instructions...
Page 46: How To Operate The Setup Menu
9 Display the setup menu from a PC 9.2 How to operate the setup menu Menu buttons Setup page Click the desired button in the frame on the left of the window to display the respective setup menu. When there are tabs at the top of the “Setup” page displayed in the frame on the right of the window, click the desired tab to display and configure the setting items relating to the name of the tab.
Page 47 9 Display the setup menu from a PC <Example> When completing the setting items in field A, click the [Set] button (B) below field (A). The edited settings in field A will not be applied unless the [Set] button (B) below field (A) is clicked. In the same manner as above, click the [Set] button (D) below field C when completing the setting items in field C.
Page 48: About The Setup Menu Window
9 Display the setup menu from a PC 9.3 About the setup menu window [Setup] button Displays the “Setup” page. [Live] button Displays the “Live” page. [Basic] button Displays the “Basic” page. The basic settings such as time and date and camera title, and the settings relating to the SD memory card can be configured on the “Basic”...
Page 49 9 Display the setup menu from a PC [Alarm] button Displays the “Alarm” page. The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence, the alarm occurrence notification, and the VMD area settings can be configured on the “Alarm”...
Page 50: Configure The Basic Settings Of The Camera [Basic]
10 Configure the basic settings of the camera [Basic] 10 Configure the basic settings of the camera [Basic] The basic settings such as camera title, time and date, SD memory card and the logs can be configured on the “Basic” page. The “Basic” page has the [Basic] tab, the [Internet] tab, the [SD memory card] tab, and the [Log] tab.
Page 51 10 Configure the basic settings of the camera [Basic] The language displayed on the “Live” page can also be changed. (®page 14) [Camera title] Enter the title of the camera. Click the [Set] button after entering the title of the camera. The entered title will be displayed in the “Camera title”...
Page 52 10 Configure the basic settings of the camera [Basic] [Start time & date] [End time & date] When “Auto” is selected for “Summer time (daylight saving)”, select the time & date for the start time and the end time (month, week, day of the week, and time). [Camera title on screen] Select “On”...
Page 53 10 Configure the basic settings of the camera [Basic] Note • If the “Upside-down” setting is changed when the following area settings are configured, the positions of areas may move out of alignment. Therefore we recommend that you configure the area settings after configuring the “Upside-down”...
Page 54 PC in use. • Refer to the Panasonic support website for information of PCs for which “Direct2D” is selectable. Panasonic website (http://security.panasonic.com/support/info/) [Viewer software (nwcv4Ssetup.exe)] - [H.264 Decoding Options] Select the decoding method for H.264 images on the “Live”...
Page 55 PC in use. • Refer to the Panasonic support website below for information of PCs for which “Hardware” is selectable. Panasonic website (http://security.panasonic.com/support/info/) [Viewer software (nwcv4Ssetup.exe)] - [H.264 Smoother live video display on the browser (buffering)] Perform settings to display camera images on the viewer software.
Page 56: Configure The Internet Settings [Internet]
10 Configure the basic settings of the camera [Basic] Note • Monitor out is intended for use when servicing the camera, and cannot be used for recording or surveillance purposes. • When On(NTSC) or On(PAL) is selected, the NTSC/PAL switch of the camera cannot be used to change the monitor output.
Page 57 10 Configure the basic settings of the camera [Basic] Follow the on-screen instructions to register with “Viewnetcam.com”. Refer to page 160 or the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information. • Default: Off Note • When the “DDNS” setting is changed, the “DDNS” setting on the [Advanced] tab of the “Network” page also changes to the same setting.
Page 58: Configure The Settings Relating To The Sd Memory Card [Sd Memory Card]
Default: Off [Remaining capacity notification] When the E-mail notification function or the Panasonic alarm protocol function is used to provide notification of the remaining capacity of the SD memory card, select a level to be notified at from the following.
Page 59 10 Configure the basic settings of the camera [Basic] For example, notification will be provided each time the remaining capacity reaches 50%, 20%, 10%, 5% and 2% when “50%” is selected. Notification may not always be made at the very moment when the remaining capacity of the SD memory card has reached each value.
Page 60 264(1) Ch1”, “H.264(1) Ch2”, “H.264(1) Ch3” and “H.264(1) Ch4”. • When using the SD memory recording function of a Panasonic network disk recorder, select “JPEG(1)” for “Recording format” of “Recording stream”. When “8 mega pixel [16:9](30fps mode)” or “4 mega pixel [16:9](30fps mode)” is selected for “Image capture mode”, the SD memory recording function of a Panasonic network disk recorder cannot be used.
Page 61 10 Configure the basic settings of the camera [Basic] • Default: FTP error Note • When “H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)” is selected for “Recording format”, “FTP error” is unavailable. • When “JPEG(1)” or “JPEG(2)” is selected for “Recording format”, “Schedule” is unavailable. •...
Page 62 10 Configure the basic settings of the camera [Basic] [Image saving interval/Number of images to be saved(Pre alarm)] - [Image saving interval] When “Alarm input” is selected for “Save trigger”, select a pre alarm interval (frame rate) of saving images on the SD memory card from the following.
Page 63 SD memory card. When the notification function is on, a notification will be sent to the registered addresses and destinations of the Panasonic alarm protocol when the SD memory card becomes full. (®page 111, page 118) [Format] To format the SD memory card, click the [Execute] button.
Page 64 10 Configure the basic settings of the camera [Basic] – SD memory card: 2 GB (except miniSD card and microSD card) • Use an SD memory card formatted compliant with the SD memory card standard at the default. SD memory card images [Access img.] Images on the SD memory card can be obtained.
Page 65: Access Copy Images Saved On The Sd Memory Card Onto The Pc [Sd Memory Card Images]
10 Configure the basic settings of the camera [Basic] 10.4 Access copy images saved on the SD memory card onto the PC [SD memory card images] Click the [SD memory card] tab on the “Basic” page. (®page 44, page 46) The following are descriptions of how to copy images saved on the SD memory card onto the PC.
Page 66 Possible number of JPEG images that can be saved on the SD memory card (as indications) For possible numbers of JPEG images that can be saved on the SD memory card, refer to our website below. https://security.panasonic.com/support/info/ Possible duration of H.264 images that can be saved on the SD memory card (as indications) For possible duration of H.264 images that can be saved on the SD memory card, refer to our website below.
Page 67: Configure The Directory Of The Pc That Images Will Be Downloaded To [Log]
10 Configure the basic settings of the camera [Basic] 10.5 Configure the directory of the PC that images will be downloaded to [Log] Click the [Log] tab on the “Basic” page. (®page 44, page 46) The directory of the PC that images recorded on the SD memory card will be downloaded to can be configured in this section.
Page 68 10 Configure the basic settings of the camera [Basic] IMPORTANT • When “Name w/o time&date” is selected for “File name” of “FTP periodic image transmission”on the [Advanced] tab on the “Network” page, FTP error log and associated images will not be saved. To save them, select “Name w/time&date”.
Page 69: Configure The Settings Relating To Images And Audio [Image Audio]
11 Configure the settings relating to images and audio [Image/Audio] 11 Configure the settings relating to images and audio [Image/Audio] The settings relating to JPEG and H.264 images such as the settings of image quality, audio, etc. can be configured on this page. The “Image/Audio”...
Page 70 11 Configure the settings relating to images and audio [Image/Audio] 11.2 Configure the settings relating to JPEG images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 44, page 46) “Live” page (Initial display) Configure the settings relating to the initial images displayed on the “Live” page. [Initial display stream] Select the image to display on the “Live”...
Page 71 11 Configure the settings relating to images and audio [Image/Audio] – JPEG(1): 3840x2160 – JPEG(2): 640x360 Note • When “8 mega pixel [16:9](30fps mode)” or “4 mega pixel [16:9](30fps mode)” is selected for “Image capture mode”, “JPEG(1)” cannot be selected. [Image quality] Select types of image quality of JPEG images for each image capture size.
Page 72: Configure The Settings Relating To H.264 Images [Jpeg/H
11 Configure the settings relating to images and audio [Image/Audio] 11.3 Configure the settings relating to H.264 images [JPEG/H.264] Click the [JPEG/H.264] tab on the “Image/Audio” page. (®page 44, page 46) Configure the settings relating to H.264 image such as “Max bit rate (per client)”, “Image capture size”, “Image quality”, etc.
Page 73: Frame Rate
11 Configure the settings relating to images and audio [Image/Audio] • On: H.264 images and audio will be transmitted using the HTTP port. Refer to page 127 for further information about the HTTP port number settings. • Off: H.264 images and audio will be transmitted using the UDP port. •...
Page 74 11 Configure the settings relating to images and audio [Image/Audio] quality”, transmission of images may periodically be paused. Check the transmission of images after changing settings. [Burst tolerance level] Select how much the bit rate can exceed “Max bit rate (per client)*” by from the following. High/Middle/Low •...
Page 75 11 Configure the settings relating to images and audio [Image/Audio] [Image quality] Select the image quality of H.264 images from the following. • When “Transmission priority” is set to “Constant bit rate” or “Best effort”: Low(Motion priority)/ Normal/ Fine(Image quality priority) •...
Page 76 11 Configure the settings relating to images and audio [Image/Audio] • Available IPv4 address: 224.0.0.0 - 239.255.255.255 • Available IPv6 address: Multicast address starting with “FF” • Default: – H.264(1): 239.192.0.20 – H.264(2): 239.192.0.21 Note • Enter a multicast IP address after checking available multicast addresses. •...
Page 77: Configure The Settings Relating To The Camera Operations [Cam. Function]
11 Configure the settings relating to images and audio [Image/Audio] 11.4 Configure the settings relating to the camera operations [Cam. Function] Click the [Cam. Function] tab on the “Image/Audio” page. (®page 44, page 46) Configure the settings relating to camera operations. IMPORTANT •...
Page 78: Configure The Settings Relating To Image Adjust, Zoom/Focus, Preset Position, Privacy Zone And Viqs [Image/Position]
11 Configure the settings relating to images and audio [Image/Audio] 11.5 Configure the settings relating to image adjust, zoom/focus, preset position, privacy zone and VIQS [Image/Position] Click the [Image/Position] tab on the “Image/Audio” page. (®page 44, page 46) When the [Setup>>] button of each setting item is clicked, the detailed settings menu will be displayed in a newly opened window.
Page 79: Configure The Settings Relating To Image Quality ("Image Adjust" Setup Menu)
11 Configure the settings relating to images and audio [Image/Audio] 11.5.1 Configure the settings relating to image quality (“Image adjust” setup menu) Click the [Setup>>] button of “Image adjust” on the [Image/Position] tab of the “Image/Audio” page. (®page 78) Operating Instructions...
Page 80 11 Configure the settings relating to images and audio [Image/Audio] Operating Instructions...
Page 81: Wide Dynamic Range
11 Configure the settings relating to images and audio [Image/Audio] [Wide dynamic range] Select “On” or “Off” to determine whether or not to activate the wide dynamic range function. This function compensates brightness so that it produces clearer images even if objects have various illumination intensities.
Page 82 11 Configure the settings relating to images and audio [Image/Audio] Note • When a faster shutter speed is selected (up to 1/10000), it is possible to capture a fast moving object with less blur. • When a faster shutter speed is selected, the sensitivity will become lower. •...
Page 83: Dwell Time
11 Configure the settings relating to images and audio [Image/Audio] Note • Since the color compensation technology is used for “Auto3(Super Chrome Compensation(SCC))”, some colors may look different from the actual objects depending on the light condition (such as when infrared lights are used).
Page 84 11 Configure the settings relating to images and audio [Image/Audio] White color can be adjusted by “Red gain” and “Blue gain”. • ATW1: Selects the automatic tracing white balance mode. The camera will constantly check the color temperature of the light source and adjust the white balance automatically. Operating color temperature range is approx.
Page 85: Scene File
11 Configure the settings relating to images and audio [Image/Audio] • Default: 128 [Fog compensation] Select “On” or “Off” to determine whether or not to activate the fog compensation function. When “On” is selected for “Wide dynamic range (WDR)”, or when “On” is selected for “Adaptive black stretch”, this setting is not available.
Page 86: Set Mask Areas
11 Configure the settings relating to images and audio [Image/Audio] [Close] button Click this button to quit the “Image adjust” setup menu. 11.5.2 Set mask areas When “Off” is selected for “Wide dynamic range” and “Back light compensation (BLC)”, it is possible to compensate for backlight by masking brighter areas.
Page 87 11 Configure the settings relating to images and audio [Image/Audio] Display the “Image adjust” setup menu. (®page 78) Operating Instructions...
Page 88 11 Configure the settings relating to images and audio [Image/Audio] Click the [Start] button of “Mask area”. → Borders will appear and the image displayed on the [Image/Position] tab will be divided into 48 (6x8). Click the divided areas to be masked. →...
Page 89 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • The mask area may move out of alignment when the “Image capture mode”, “Upside-down”, or “Zoom” setting is changed. Make sure to check the mask area after changing the “Image capture mode”...
Page 90: Adjust The Zoom And Focus
11 Configure the settings relating to images and audio [Image/Audio] 11.6 Adjust the zoom and focus Click the [Setup>>] button of “Zoom/Focus adjustment” on the [Image/Position] tab of the “Image/Audio” page. (®page 78) It is possible to adjust the angular field of view and the focus of the lens using the zoom/focus function. Zoom/Focus adjustment It is possible to adjust the angular field of view using the zoom and the extra optical zoom.
Page 91: Auto Focus
11 Configure the settings relating to images and audio [Image/Audio] • When buttons of [Manual zoom adjustment] is clicked, [Zoom ratio designation] will be disabled. To enable [Zoom ratio designation], click the [Load] button, or the button of the [Manual zoom adjustment]. [Manual zoom adjustment] The zoom can be adjusted manually.
Page 92: Configure The Preset Positions (Preset Position Setup Menu)
11 Configure the settings relating to images and audio [Image/Audio] selecting “Auto” or “Preset” for “Adjusting method” (the focus will not automatically be adjusted according to the illumination level change once the focus is corrected). [Adjusting method] Select the focus adjustment method upon switching between the color mode and the black & white mode. •...
Page 93: Register The Preset Positions
11 Configure the settings relating to images and audio [Image/Audio] Note • “Preset position” can be set up to a maximum of 16 positions. Register the preset positions Select a preset position number. Numbers 1 to 16 can be selected. →...
Page 94: Configure The Settings Relating To The Privacy Zone ("Privacy Zone" Setup Menu)
11 Configure the settings relating to images and audio [Image/Audio] 11.8 Configure the settings relating to the privacy zone (“Privacy zone” setup menu) Click the [Setup>>] button of “Privacy zone” on the [Image/Position] tab of the “Image/Audio” page. (®page 78) When there is a zone that you do not want to display, set the zone as a privacy zone not to be displayed.
Page 95 11 Configure the settings relating to images and audio [Image/Audio] IMPORTANT • After configuring the privacy zone, the privacy zone may move out of alignment when the “Image capture mode”, “Upside-down”, or “Zoom” setting is changed. Make sure to check the privacy zone after changing the “Image capture mode”...
Page 96: Configure The Viqs Setting
11 Configure the settings relating to images and audio [Image/Audio] 11.9 Configure the VIQS setting Click the [Setup>>] button of “VIQS” on the [Image/Position] tab of the “Image/Audio” page. (®page 78) VIQS is an abbreviation of Variable Image Quality on Specified area and is a feature that enables you to change the images of a specified area.
Page 97 11 Configure the settings relating to images and audio [Image/Audio] [Status] Select “On” or “Off” to determine whether or not to use the VIQS area. • On: The VIQS area will be set. • Off: Does not set the VIQS area. •...
Page 98 11 Configure the settings relating to images and audio [Image/Audio] • When “4 mega pixel [16:9](30fps mode)” is selected for “Image capture mode”, H.264(1) to H.264(4) can be selected. • Refer to page 99 for setting procedure of the VIQS area. •...
Page 99: Configure The Viqs Area
11 Configure the settings relating to images and audio [Image/Audio] 11.10 Configure the VIQS area The VIQS area is specified by following the steps below. Drag the mouse on the screen to specify the area (up to 8 areas). → The specified area is set to area “1(White)”, and the outline is displayed.
Page 100 11 Configure the settings relating to images and audio [Image/Audio] Click the [Set] button. → This unit is updated with the setting contents. Click the [Delete] button corresponding to the area to be deleted. Click the [Confirm] button. → The image (“H.264(1)”, “H.264(2)”, “H.264(3)”, or “H.264(4)”) that the [Confirm] button was pressed for is displayed.
Page 101: Configure The Settings Relating To Audio [Audio]
11 Configure the settings relating to images and audio [Image/Audio] 11.11 Configure the settings relating to audio [Audio] Click the [Audio] tab on the “Image/Audio” page. (®page 44, page 46) The settings relating to audio can be configured on this page. Note •...
Page 102 11 Configure the settings relating to images and audio [Image/Audio] [Audio encoding format] Select the audio reception encoding format from G.726, G.711, and AAC-LC. • Default: G.726 Note • G.711 is available only when “Mic input” is selected for “Audio transmission/reception”. •...
Page 103 11 Configure the settings relating to images and audio [Image/Audio] 160ms/ 320ms/ 640ms/ 1280ms • Default: 640ms Note • When a shorter interval is selected, the delay time will be shorter. When a longer interval is selected, audio interruption may be diminished even though the delay time will be longer. Select the interval according to the network environment.
Page 104: Configure The Multi-Screen Settings [Multi-Screen]
When accessing the camera using the HTTPS protocol, install the security certificate of the camera to display images on the monitor. (®page 150) • “Network Camera Recorder with Viewer Software Lite” which supports live monitoring and recording images from multiple cameras is available. For further information, refer to our website (http://security.panasonic.com/support/info/). Operating Instructions...
Page 105 12 Configure the multi-screen settings [Multi-screen] • This camera is specified when “selfcamera” is displayed for the IP address or host name. Note • When using the host name, it is necessary to configure the DNS settings of the PC to be used for the multi-screen display.
Page 106: Configure The Settings Relating To The Alarm Action [Alarm]
13 Configure the alarm settings [Alarm] 13 Configure the alarm settings [Alarm] The settings relating to alarm occurrences such as settings for the alarm action at an alarm occurrence or alarm images, the VMD area settings, and the alarm occurrence notification can be configured on this page. The “Alarm”...
Page 107: Command Alarm
Select “On” or “Off” to determine whether or not to receive the command alarm. The command alarm is the function that provides notification of a Panasonic protocol alarm from the other cameras. When “On” is selected, alarm actions will be performed between multiple cameras.
Page 108: Configure The Settings Relating To The Alarm Output Terminal [Alarm]
13 Configure the alarm settings [Alarm] 13.2 Configure the settings relating to the alarm output terminal [Alarm] Click the [Alarm] tab on the “Alarm” page. (®page 44, page 46) The settings relating to the alarm output terminal can be configured in this section. Alarm output terminal setup [Alarm output trigger] Select “On”...
Page 109: Change The Aux Name [Alarm]
13 Configure the alarm settings [Alarm] • Default: 1s Black & white output terminal setup [Black & white output type] Select “Latch” or “Pulse” for the Black & white output terminal when switching to Black & white output. • Latch: When switching to black & white output, the black & white output terminal will be in the state selected for “Trigger output”.
Page 110: Configure The Settings Relating To The Camera Action On Alarm Occurrence Alarm]
Click “SD memory card >>” to display the setup menu that can configure the settings relating to recording images on an SD memory card when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 112) • [Panasonic alarm protocol] Operating Instructions...
Page 111: Configure Settings Relating To Alarm E-Mail Notifications
13 Configure the alarm settings [Alarm] Click “Panasonic alarm protocol notification >>” to display the setup menu that can configure the settings relating to transmitting Panasonic alarm protocol notifications when an alarm occurs. The setup menu will be displayed in a newly opened window. (®page 113) •...
Page 112: Configure Settings Relating To Ftp Transmissions Of Alarm Images
13 Configure the alarm settings [Alarm] 13.4.2 Configure settings relating to FTP transmissions of alarm images Click “FTP >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 110) Refer to page 133 for information on configuration for these settings. 13.4.3 Configure settings relating to recording to an SD memory card when an alarm occurs Click “SD memory card >>”...
Page 113: Configure Settings Relating To Panasonic Alarm Protocol Notification When An Alarm Occurs
13.4.4 Configure settings relating to Panasonic alarm protocol notification when an alarm occurs Click “Panasonic alarm protocol notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 110) Refer to page 118 for information on configuration for these settings.
Page 114: Configure Settings Relating To Http Alarm Notification When An Alarm Occurs
13 Configure the alarm settings [Alarm] 13.4.5 Configure settings relating to HTTP alarm notification when an alarm occurs Click “HTTP alarm notification >>” of “Camera action on alarm” on the [Alarm] tab of the “Alarm” page. (®page 110) Refer to page 120 for information on configuration for these settings. 13.5 Configure the VMD settings [VMD area] Click the [VMD area] tab on the “Alarm”...
Page 115 13 Configure the alarm settings [Alarm] • The motion detection function is not the dedicated function to prevent thefts, fires, etc. We are not responsible for any accidents or damages that may occur. [Area] When selecting a VMD area in the screen, it will be numbered as area 1. (Subsequent areas will be numbered in the order of selection.) [Status] Select “On”...
Page 116: Set The Vmd Areas [Vmd Area]
When “On” is selected for “Light detection control”, the video motion detection may not be performed even when detecting a subject moving over the whole screen. [Area No. notification] When “Panasonic alarm protocol notification >>” is clicked, the [Notification] tab of the “Alarm” page will be displayed. (®page 118) VMD information addition [Information addition] Select “On”...
Page 117 13 Configure the alarm settings [Alarm] Set the video motion detection area by dragging the mouse on the screen. → The designated area will become the VMD area “1(White)” and the outline will be displayed. When 2 - 4 VMD areas are set, each area will be numbered in order. The areas will be identified by the respective outline colors.
Page 118: Configuration Of The Settings Relating To Alarm Notification [Notification]
[Notification] Click the [Notification] tab on the “Alarm” page. (®page 44, page 46) The settings relating to Panasonic alarm protocol and HTTP alarm notification can be configured in this section. 13.6.1 Configure the settings relating to Panasonic alarm protocol...
Page 119: Panasonic Alarm Protocol
Default: 2 Destination of notification [Address 1] - [Address 8] Enter the destination IP address or host name of the Panasonic alarm protocol from the following. Up to 8 destination server addresses can be registered. • [Alarm] checkbox: When the checkbox is checked, the Panasonic alarm notification will be provided upon an alarm occurrence.
Page 120: Configure The Settings Relating To Http Alarm Notification
13 Configure the alarm settings [Alarm] If “Notification per VMD area” is turned “On”, an alarm is notified only when “Alarm area No.” matches “Alarm area” configured by “VMD alarm”. Alarm notifications other than “VMD alarm” are not implemented. When using “Notification per VMD area”, select “On”...
Page 121: User Name
13 Configure the alarm settings [Alarm] [Delete] button When this button is clicked, all configured information, including the address, user name, password, and notification data, will be deleted. [User name] Enter the user name (login name) to access the HTTP server. •...
Page 122: Configure The Settings Relating To The User Authentication [User Auth.]
14 Configure the settings relating to the authentication [User mng.] 14 Configure the settings relating to the authentication [User mng.] The settings relating to authentications and restrictions for users and PCs accessing the camera with a PC or cellular phone/mobile terminal can be configured on the “User mng.” page. The “User mng.”...
Page 123: Configure The Settings Relating To The Host Authentication [Host Auth.]
14 Configure the settings relating to the authentication [User mng.] Note • When the [Authentication] setting has been changed, close the web browser, and then access the camera again. • For other devices such as network disk recorders, unless otherwise stated, Digest authentication is not supported.
Page 124 14 Configure the settings relating to the authentication [User mng.] The restriction settings of PCs (IP address) from accessing the camera can be configured on this page. [Host auth.] Select “On” or “Off” to determine whether or not to authenticate the host. •...
Page 125: Configure The Network Settings [Network]
15 Configuring the network settings [Network] 15 Configuring the network settings [Network] The network settings can be configured on the “Network” page. The “Network” page has the [Network] tab and the [Advanced] tab. 15.1 Configure the network settings [Network] Click the [Network] tab on the “Network” page. (®page 44, page 46) The following information is required to configure the network settings.
Page 126: Network Settings
15 Configuring the network settings [Network] IPv4 network [Network Settings] Select the method of how to configure the IP address from the following. • Static: The IP address is configured by entering manually on “IP address(IPv4)”. • DHCP: The IP address is configured using the DHCP function. •...
Page 127 15 Configuring the network settings [Network] IPv6 network [Manual] Select “On” or “Off” to determine whether or not to manually configure the IP address for IPv6 network (IPv6 address). • On: Enter an IPv6 address manually. • Off: Manual entry of an IPv6 address will become unavailable. •...
Page 128 • Default: Unlimited(1460byte) [Easy IP Setup accommodate period] Select “20min” or “Unlimited” to determine how long the network setting operation using the Panasonic “IP Setting Software” can be allowed. • 20min: The network setting operation using the Panasonic “IP Setting Software” are allowed for 20 minutes since the camera starts up.
Page 129: Configure Advanced Network Settings [Advanced]
15 Configuring the network settings [Network] • To access the camera via the Internet by connecting the camera to a router, it is necessary to assign a respective HTTP port number for each camera and address translation by using the port forwarding function of the router.
Page 130: Configure The Settings Related To Sending E-Mails
15 Configuring the network settings [Network] 15.2.1 Configure the settings related to sending E-mails [E-mail notification] Select “On” or “Off” to determine whether or not to provide notification by E-mail according to the settings for the “Alarm” and “Diag.” checkboxes of “Destination of notification” below. –...
Page 131 15 Configuring the network settings [Network] [SMTP server address] Enter the IP address or the host name of the SMTP server used to send E-mails. • Available number of characters: 1 - 128 characters • Available characters: Alphanumeric characters, the colon (:), the period (.), the underscore (_), and the hyphen (-).
Page 132 15 Configuring the network settings [Network] [SSL] Select “On” if you want to use SSL encryption when sending E-mail notifications for alarm occurrences or the “Diag.” function. When you select “On”, the authentication method will be set to “SMTP”. Set the user name and the password used for authentication.
Page 133: Configure The Settings Related To Ftp Transmission
15 Configuring the network settings [Network] 15.2.2 Configure the settings related to FTP transmission [Alarm image FTP transmission] Select “On” or “Off” to determine whether or not to transmit the alarm image to the FTP server. • Default: Off [Directory name] Enter the directory name where the alarm images are to be saved.
Page 134 15 Configuring the network settings [Network] • Available number of characters: 1 - 32 characters • Unavailable characters: " & * / : ; < > ? \ | [FTP transmission retry] Select “On” or “Off” to determine whether or not to resend failed FTP transmissions. On: If transmission fails, transmissions are resent until they are successfully sent.
Page 135 15 Configuring the network settings [Network] Select the number of images to be transmitted from the following. 1pic/ 2pics/ 3pics/ 4pics/ 5pics/ 6pics/ 7pics/ 8pics/ 9pics/ 10pics/ 20pics/ 30pics/ 50pics/ 100pics/ 200pics/ 300pics/ 500pics/ 1000pics/ 1500pics/ 2000pics/ 3000pics • Default: 100pics •...
Page 136: Configure The Settings Relating To The Ntp Server
15 Configuring the network settings [Network] [Image capture size] Select the image capture size of images to be transmitted from the following. JPEG(1)/JPEG(2) • Default: JPEG(2) [FTP server address] Enter the IP address or the host name of the FTP server. •...
Page 137 15 Configuring the network settings [Network] IMPORTANT • Use an NTP server when the more accurate time & date setting is required for the system operation. [Time adjustment] Select the time adjustment method from the following. Time adjusted by the selected method will be used as the standard time of the camera.
Page 138: Configure The Upnp Settings
15 Configuring the network settings [Network] The following port numbers are unavailable since they are already in use. 20, 21, 23, 25, 42, 53, 67, 68, 69, 80, 110, 161, 162, 443, 995, 10669, 10670 [Time adjustment interval] Select an interval (1 - 24 hours: in 1 hour intervals) of synchronization with the NTP server. •...
Page 139: Configure The Https Settings
15 Configuring the network settings [Network] [Start] ® [Control Panel] ® [Network and Internet] ® [Network and Sharing Center] ® expand the section of [Network discovery] of [Sharing and Discovery] ® select [Turn on network discovery] ® click [Apply] ® Complete For Windows 7 [Start] ®...
Page 140 15 Configuring the network settings [Network] [CA Certificate - Generate Certificate Signing Request] When using the security certificate issued by CA (Certificate Authority) as the security certificate used for the HTTPS protocol, the CSR (Certificate Signing Request) will be generated. To generate the CSR, click the [Execute] button to display the “CA Certificate - Generate Certificate Signing Request”...
Page 141: Configure The Settings Relating To Ddns
15 Configuring the network settings [Network] • The maximum number of concurrent access user varies depending on the maximum image size and transmission format. 15.2.6 Configure the settings relating to DDNS To access this camera via the Internet, it is necessary to configure the settings for the DDNS function. Refer to page 157 for information on how to configure the settings relating to DDNS.
Page 142: Configure The Diffserv Settings
15 Configuring the network settings [Network] [Community] Enter the community name to be monitored. • Available number of characters: 0 - 32 characters • Default: None (blank) IMPORTANT • When using the SNMP function, it is necessary to enter the community name. When no community name is entered, the SNMP function will not work.
Page 143: How To Configure Https Settings
15 Configuring the network settings [Network] 15.3 How to configure HTTPS settings The settings relating to the HTTPS protocol that can enhance the network security by encrypting the access to cameras on this page. The HTTPS settings will be configured in the following procedure. Generation of the CRT key (SSL encryption key) When using the self-signed certifi cate When using the server certi ficate...
Page 144: Generation Of The Crt Key (Ssl Encryption Key)
15 Configuring the network settings [Network] Note • To use the server certificate, you need to apply for the approval and the issue of the server certificate by CA. • Either the self-signed certificate or the server certificate will be used. If both of them are installed, the server certificate take priority over the self-signed certificate.
Page 145: Generation Of The Self-Signed Certificate (Security Certificate)
15 Configuring the network settings [Network] key. When the [Apply] button is clicked on the “Previous CRT key” dialog box, it is possible to replace the current CRT key with the previous one. 15.3.2 Generation of the self-signed certificate (security certificate) IMPORTANT •...
Page 146 15 Configuring the network settings [Network] Item Description Available number of characters [Organizational Enter the unit name of the organization. 64 characters Unit] (Omission is OK.) [CRT key] Displays the key size and generation time & date of the current key. Note •...
Page 147: Generation Of Csr (Certificate Signing Request)
15 Configuring the network settings [Network] • When the [Delete] button is clicked, the generated self-signed certificate (security certificate) will be deleted. • When “HTTPS” is selected for “Connection”, it is impossible to delete the self-signed certificate. 15.3.3 Generation of CSR (Certificate Signing Request) IMPORTANT •...
Page 148: Installation Of The Server Certificate
15 Configuring the network settings [Network] Item Description Available number of characters [CRT key] Displays the key size and generation time & date of the current key. Note • To use the server certificate, follow the requests from the CA about the information to be entered. •...
Page 149: Configuration Of The Connection Protocol
15 Configuring the network settings [Network] • When the [Confirm] button is clicked, the registered information of the installed server certificate will be displayed in the “CA Certificate - Confirm” dialog box. (Only “Organizational Unit” will be displayed with an asterisk (*).) •...
Page 150: Access The Camera Using The Https Protocol
15 Configuring the network settings [Network] If the camera is accessed using the HTTPS protocol for the first time, the warning window will be displayed. In this case, follow the instructions of the wizard to install the self-signed (security) certificate. (®page 150) •...
Page 151 15 Configuring the network settings [Network] • When the address or host name of the camera is changed, the security alert window will be displayed each time the camera is accessed even if the security certificate is installed. Install the security certificate again.
Page 152 15 Configuring the network settings [Network] Click “Certificate Error” over the URL, and click “View certificates”. Operating Instructions...
Page 153 15 Configuring the network settings [Network] Click “Install Certificate...”. Note • If [Install Certificate...] is not displayed, close Internet Explorer once, and select [Run as Administrator] to launch Internet Explorer again. Click [Start] ® [All Programs] ® right click [Internet Explorer] ®...
Page 154 15 Configuring the network settings [Network] Click “Next” displayed on “Certificate Import Wizard”. Note • When using Internet Explorer 10 or Internet Explorer 11, select “Store Location”, and then click “Next”. Operating Instructions...
Page 155 15 Configuring the network settings [Network] Select “Place all certificates in the following store”, and click “Browse...”. Select “Trusted Root Certificate Authorities”, and click “OK”. Operating Instructions...
Page 156 15 Configuring the network settings [Network] Click “Next”. Click “Finish”. Operating Instructions...
Page 157: How To Configure The Settings Relating To Ddns
15 Configuring the network settings [Network] Click “Yes”. → When the import is successfully completed, the screen “The import was successful.” will be displayed. Click “OK”. → When the browser is restarted after the certificate is imported, “Certificate Error” will not be displayed. 15.5 How to configure the settings relating to DDNS When activating the DDNS function using the camera, either of the following DDNS services is available.
Page 158: Configuration Of The Ddns Service (Example Of The "Viewnetcam.com" Service)
15 Configuring the network settings [Network] Note • “Viewnetcam.com” is a Dynamic DNS service designed for use with Panasonic Network Cameras. Refer to the “Viewnetcam.com” website (http://www.viewnetcam.com/) for further information about the service. About DDNS services (IPv4/IPv6) By using a DDNS service, it becomes possible to view camera images via the Internet.
Page 159: When Using The "Viewnetcam.com" Service
15 Configuring the network settings [Network] “*****.viewnetcam.com” and the current global address is automatically registered. If you are enrolled in “Viewnetcam.com”, the unique “domain name” (example: *****.viewnetcam.com) will be allocated. The “Viewnetcam.com” service server automatically manages the domain name of camera and the global address of router (or camera) when a camera automatically notifies the service server of the global address.
Page 160: Procedure To Register Information For The "Viewnetcam.com" Service
15 Configuring the network settings [Network] If you cannot access the camera using the registered URL 30 minutes after registering with “Viewnetcam.com”, select “Advanced”. In this case, UPnP (®page 138) must be enabled for the camera and for the router. •...
Page 161: Checking The Information Registered For The "Viewnetcam.com" Service
15 Configuring the network settings [Network] Note • When the registration for the “Viewnetcam.com” service is completed, the URL registered for “Personal(Camera) URL” is displayed. It may take up to about 30 minutes until the URL of the registered camera is validated. •...
Page 162: When Using "Dynamic Dns Update(Dhcp)
15 Configuring the network settings [Network] • Default: 24h 15.5.6 When using “Dynamic DNS Update(DHCP)” [Host name] Enter the host name to be used for the Dynamic DNS Update service. • Available number of characters: 3 - 250 characters Enter in the form of “(host name). (domain name)”. •...
Page 163: Configure The Settings Relating To The Schedules [Schedule]
16 Configure the settings relating to the schedules [Schedule] 16 Configure the settings relating to the schedules [Schedule] On the “Schedule” page, it is possible to configure the settings relating to schedules as follows. • Alarm permission • VMD permission •...
Page 164 16 Configure the settings relating to the schedules [Schedule] Up to 5 schedules can be set. Select an action to be assigned to the schedule from “Schedule mode”. “Off” is selected at the default. • Off: No action will be taken for the respective schedule. •...
Page 165 16 Configure the settings relating to the schedules [Schedule] • Access permission: Users whose access level is set to 2 and 3 on the [User auth.] tab (®page 122) can access the camera only in the period of schedule. • Recording stream: The SD recording will be performed at the designated time in the schedule.
Page 166: How To Set The Schedules
16 Configure the settings relating to the schedules [Schedule] 16.1 How to set the schedules Check the check box of the desired day of the week of “FTP image transmission schedule”. → The selected day of the week will be validated for the schedule. To designate time, select the desired “hour”...
Page 167 16 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The result will be displayed at the bottom of the window. Operating Instructions...
Page 168: How To Delete The Set Schedule
16 Configure the settings relating to the schedules [Schedule] 16.2 How to delete the set schedule Uncheck the check box of the set day of the week. Operating Instructions...
Page 169 16 Configure the settings relating to the schedules [Schedule] Click the [Set] button after completing the settings. → The schedule of the selected day of the week is deleted. Operating Instructions...
Page 170: Maintenance Of The Camera [Maintenance]
17 Maintenance of the camera [Maintenance] 17 Maintenance of the camera [Maintenance] System log check, firmware upgrade, status check and initialization of the setup menu can be performed on this page. The “Maintenance” page has the [System log] tab, the [Upgrade] tab, [Status] tab, the [Default reset] tab, and the [Data] tab.
Page 171 Note • The latest firmware upgrade is posted on our website. – When using the camera in Japan http://sol.panasonic.biz/security/support/ – When using the camera outside of Japan http://security.panasonic.com/support/ • To view the website, it is necessary to be connected to the Internet.
Page 172: Check The Status [Status]
17 Maintenance of the camera [Maintenance] Click the radio button respective to the desired option to determine whether or not to initialize the settings after completing the firmware upgrade. Default: Do not reset the settings to the default after the upgrade. Note •...
Page 173: Reset The Settings/Reboot The Camera [Default Reset]
The self check result of the hardware will be displayed. There are no problems if a number contains all 0’s. Note • Refer to our website (http://security.panasonic.com/support/info/) for further information about the contents of the displayed statuses (relating to the “Viewnetcam.com” service, the UPnP function, or the self check).
Page 174: Settings Data/Backing Up Or Restoring Logs [Data]
17 Maintenance of the camera [Maintenance] The settings and the HTML data of the camera can be initialized and reboot of the camera can be performed on this page. [Reset to the default (Except the network settings)] Click the [Execute] button to reset the settings to the default. Note that the network settings will not be reset. It is impossible to operate the camera for about 3 minutes after the initialization.
Page 175 17 Maintenance of the camera [Maintenance] The settings related to backing up or restoring settings data, and saving logs can be configured in this section. Backup • [Setup data] Click the [Execute] button to backup the setup data of the camera to a PC. •...
Page 176: Using The Cd-Rom
Using the supplied CD-ROM, the following actions can be performed. The Panasonic “IP Setting Software” can be installed on the PC. (®page 177) Settings related to the camera’s network can be set from the Panasonic “IP Setting Software”. (®page 179) The manuals can be installed on the PC.
Page 177: Installing Panasonic "Ip Setting Software
18 Using the CD-ROM 18.2 Installing Panasonic “IP Setting Software” On the CD launcher window, click the [Install] button next to [IP Setting Software] to display the Panasonic “IP Setting Software” installation window. Confirm the following settings before starting the installation.
Page 178: Installing The Manuals
To uninstall the manuals, delete the shortcut icon from where you specified it to be installed (the default is on the desktop) during installation and the [Manual] folder from the folder (the default is C: \Panasonic) you specified during installation. 18.4 Installing the Viewer software The Viewer software (Network Camera View 4S) must be installed on the PC in order to display camera images.
Page 179: Configure The Network Settings Of The Camera Using The Panasonic "Ip Setting Software
However, settings can be changed after 20 minutes for cameras in the initial set mode. To start the Panasonic “IP Setting Software”, click the [Run] button next to [IP Setting Software] from the CD launcher menu window, or double-click on the shortcut icon created after installing the software on the •...
Page 180 18 Using the CD-ROM • The information displayed can be sorted by clicking the title of each displayed item. • When the [Network Settings] button is clicked, the “Network Settings” screen is displayed and network settings can be changed. For further information, refer to page 180. When the viewer software “Network Camera View 4S”...
Page 181 18 Using the CD-ROM • When using a firewall (including software), allow access to all UDP ports. Operating Instructions...
Page 182: About The Displayed System Log
19 About the displayed system log 19 About the displayed system log Error indications relating to SMTP Category Indication Description POP3 server error Authentication error. • Entered user name or password may be incorrect. Check if the E-mail settings are configured correctly.
Page 183 19 About the displayed system log Category Indication Description Internal error Undefined error. • An error occurred in the FTP function. Check if the FTP settings are configured correctly. Error indications relating to “Viewnetcam.com” Category Indication Description Viewnetcam.com Failed to resolve the •...
Page 184: Error Indications Relating To Ntp
19 About the displayed system log Error indications relating to NTP Category Indication Description Connection error No response from the NTP server. • The IP address of the server may be incorrect. Check if the IP address of the server is configured correctly. •...
Page 185 19 About the displayed system log Error indications relating to Panasonic alarm protocol notification Category Indication Description Panasonic alarm Failed to find destination of • The IP address of the destination of protocol notification notification. notification may be incorrect. Check if the...
Page 186: Troubleshooting
If the network settings (IP address, subnet mask, and default gateway) are incorrect, reboot the camera and change the network settings by using the Panasonic “IP Setting Software” within 20 minutes after the restart. – In networks that do not have a DHCP server, the IP address of the camera will be configured to “192.168.0.10”...
Page 187 20 Troubleshooting Symptom Cause/solution Reference pages • Is “554” selected for the HTTP port number? For the HTTP port number, select a port number other than the following port numbers used by the camera. The number used by the camera: 20, 21, 23, 25, 42, 53, 67, 68, 69, 110, 123, 161, 162, 443, 554, 995, 10669, 10670, 59000 - 61000 •...
Page 188 20 Troubleshooting Symptom Cause/solution Reference pages • Is the setting of port forwarding configured for the router? To enable the access to the camera via the Internet, it is necessary to perform the port forwarding setting when the router in use does not support the UPnP function.
Page 189 20 Troubleshooting Symptom Cause/solution Reference pages • Are you accessing another camera in the same local network via a proxy server? Configure the web browser to not use the proxy server. • Are two or more users browsing the camera images simultaneously? It may take time to display the screen or the refresh interval may become slower when two or more users...
Page 190 Refer to the following web page for precautions and verification information to be noted for each version of Internet Explorer. http://security.panasonic.com/support/ The “Install the viewer • Does the PC have the viewer software installed? software.” message is...
Page 191 20 Troubleshooting Symptom Cause/solution Reference pages The following message is • Is ActiveX filtering, a function of Internet Explorer 9 displayed when you gain and later versions, enabled in Internet Explorer? access via the web browser: Disable ActiveX filtering before installing the viewer “The viewer software is not software on the PC.
Page 192 [SD memory card] tab? Format the SD memory card. • Is any recognition error received when the “Diag.” of “E-mail notification” or “Panasonic alarm protocol” is used? Format the SD memory card. • Isn’t the SD memory card out of order? There are limited times to overwrite on an SD memory card.
Page 193 20 Troubleshooting Symptom Cause/solution Reference pages The alarm occurrence • Is the viewer software installed on the PC? indication button, the [AUX] Confirm that the viewer software “Network Camera buttons and the SD recording View 4S” is installed. status indicator on the “Live” page do not display the current status in real time.
Page 194 20 Troubleshooting Symptom Cause/solution Reference pages Images are not displayed Depending on the status of the computer, not enough when the snap shot button is memory can be obtained. Close the web browser, and pressed. No image is then access the camera again.If this does not solve the displayed on the “Live”...
Page 195 Internet Explorer 11) The following message is • Select [Allow]. displayed on the information bar. “This webpage wants to run the following add-on: `WebVideo Module' from `Panasonic Corporation`.” (Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11) Operating Instructions...
Page 196 The “Security Warning” window will be displayed. “This site might require the Click the [Install] button on the displayed following ActiveX control “Security Warning” window. 'nwcv4Ssetup.exe' from 'Panasonic Corporation'. Click here to install...” (Internet Explorer 7 or Internet Explorer 8) The following message is •...
Page 197: Directory Structure Of Drive B
00001001 15010112.02 Destination where images are to be saved by the SD memory PULL recording function of Panasonic network disk recorder Destination where log files are to be saved (for the system administration) 10000001 M_ALARM Video saved at the alarm occurrence (Approx. 20 MB per file) (Ex.10000001_15 1224193826_A.mp4)
Page 198 Notes Operating Instructions...
Page 199 Notes Operating Instructions...
Page 200 For U.S. and Canada: Panasonic System Communications Company of North America, Unit of Panasonic Corporation of North America www.panasonic.com/business/ For customer support, call 1.800.528.6747 Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Canada Inc. 5770 Ambler Drive, Mississauga, Ontario, L4W 2T3 Canada (905)624-5010 www.panasonic.ca...

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Panasonic WV-SFV781L Operating Instructions Manual

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