Panasonic WV-SFV311 Important Information Manual
Network camera
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- Operating instructions manual (212 pages) ,
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Important Information
Network Camera
WV-SFV311/WV-SFV310
Model No.
WV-SFR311/WV-SFR310
WV-SFN311/WV-SFN310
WV-SFV311
WV-SFN311
Before attempting to connect or operate this product,
please read these instructions carefully and save this manual for future use.
The model number is abbreviated in some descriptions in this manual.
PGQX1556XA
sL0514-2054
Printed in China
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Table of Contents
Related Manuals for Panasonic WV-SFV311
Summary of Contents for Panasonic WV-SFV311
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Page 1: Network Camera
Important Information Network Camera WV-SFV311/WV-SFV310 Model No. WV-SFR311/WV-SFR310 WV-SFN311/WV-SFN310 WV-SFV311 WV-SFN311 Before attempting to connect or operate this product, please read these instructions carefully and save this manual for future use. The model number is abbreviated in some descriptions in this manual. - Page 2 For U.S.A. WARNING: The model number and serial number of this product may be found on the surface of the • To prevent injury, this apparatus must be unit. securely attached to the wall/ceiling in accor- You should note the model number and serial dance with the installation instructions.
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Page 3: Table Of Contents
Contents Important safety instructions ......................4 Limitation of liability ........................5 Disclaimer of warranty ........................5 Preface ............................6 About notations ..........................6 Main functions ..........................7 About the user manuals ........................ 8 System requirements for a PC ...................... 8 Trademarks and registered trademarks.................. -
Page 4: Important Safety Instructions
Important safety instructions 1) Read these instructions. 2) Keep these instructions. 3) Heed all warnings. 4) Follow all instructions. 5) Do not use this apparatus near water. (WV-SFR311/WV-SFR310/WV-SFN311/WV-SFN310) 6) Clean only with dry cloth. 7) Do not block any ventilation openings. Install in accordance with the manufacturer's instructions. 8) Do not install near any heat sources such as radiators, heat registers, stoves, or other apparatus (including amplifiers) that produce heat. 9) Only use attachments/accessories specified by the manufacturer. 1 0) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. S3125A 1 1) Unplug this apparatus during lightning storms or when unused for long periods of time. 1 2) Refer all servicing to qualified service personnel. Servicing is required when the apparatus has been damaged in any way, such as power-supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does not operate normally, or has been dropped. (WV-SFR311/WV-SFR310/ WV-SFN311/WV-SFN310) -
Page 5: Limitation Of Liability
THIS PUBLICATION COULD INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE ADDED TO THE INFORMATION HEREIN, AT ANY TIME, FOR THE IMPROVEMENTS OF THIS PUBLICATION AND/OR THE CORRESPONDING PRODUCT (S). Disclaimer of warranty IN NO EVENT SHALL Panasonic System Networks Co., Ltd. BE LIABLE TO ANY PARTY OR ANY PERSON, EXCEPT FOR REPLACEMENT OR REASONABLE MAINTENANCE OF THE PRODUCT, FOR THE CASES, INCLUDING BUT NOT LIMITED TO BELOW: (1) ANY LOSS OR DAMAGE, INCLUDING WITHOUT LIMITATION, DIRECT OR INDIRECT, SPECIAL, CONSEQUENTIAL OR EXEMPLARY, ARISING OUT OF OR RELATING TO THE PRODUCT;... -
Page 6: Preface
By connecting to a network (LAN) or the Internet, images and audio from the camera can be moni- tored on a PC via a network. Note: • It is necessary to configure the network settings of the PC and its network environment to moni- tor images from the camera on the PC. It is also necessary to install a web browser on the PC. About notations The following notations are used when describing the functions limited for specified models. The functions without the notations are supported by all models. <Outdoor Vandal resistant & waterproof model> T he functions with this notation are available when using the model WV-SFV311. SF V 311 T he functions with this notation are available when using the model WV-SFV310. SF V 310 <Indoor Vandal resistant model> T he functions with this notation are available when using the model WV-SFR311. SF R 311 T he functions with this notation are available when using the model WV-SFR310. SF R 310 <Indoor model>... -
Page 7: Main Functions
Main functions Equipped with a new codec engine The redesigned codec engine can output up to 60 frames per second in HD quality. Equipped with an enhanced Super Dynamic function and widened dynamic range to 133 dB By combining images taken at different shutter speeds and using pixel level brightness correction, more natural looking pictures can be taken even when objects have large differences in illumination. * Super Dynamic function is automatically set Off on 60 fps mode. Equipped with a high-sensitivity MOS sensor and noise reduction function (MNR) The high-sensitivity sensor and new method of noise reduction (MNR: Multi-process Noise Reduction) make it possible to take easy-to-view images even under low illumination conditions. *1 W ith the multi-process noise reduction that prioritizes noise reduction for central areas and reso- lution for edge areas where noise is prominent, MNR is able to produce clear images while limit- ing noise across the entire image. -
Page 8: About The User Manuals
About the user manuals There are 3 sets of operating instructions for the WV-SFV311/WV-SFV310/WV-SFR311/WV-SFR310/ WV-SFN311/WV-SFN310 as follows. • Important Information (this document): Provides information about the cautions required for safely using and installing this camera. • Installation Guide*: Explains how to connect devices. • Operating Instructions (included in the CD-ROM): Explains how to perform the settings and how to operate this camera. ® ® Adobe Reader is required to read these operating instructions on the provided CD-ROM. When the Adobe Reader is not installed on the PC, download the latest Adobe Reader from the Adobe web site and install it. -
Page 9: Trademarks And Registered Trademarks
• For further information about PC system requirements and precautions for when using Microsoft Windows 8.1, Microsoft Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click “Manual” - “Open” from the supplied CD-ROM and ® ® refer to “Notes on Windows / Internet Explorer versions”. • F or information on the operation verification of the supported operating systems and web browsers, refer to our website at http://security.panasonic.com/pss/security/support/index.html. Trademarks and registered trademarks • Microsoft, Windows, Windows Vista, Internet Explorer, and DirectX are either registered trade- marks or trademarks of Microsoft Corporation in the United States and/or other countries. • Microsoft product screen shot(s) reprinted with permission from Microsoft Corporation. • Intel and Intel Core are trademarks of Intel Corporation in the U.S. and other countries. • Adobe, Acrobat Reader, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. • SDXC Logo is a trademark of SD-3C, LLC. -
Page 10: Network Security
Network security As you will use this unit connected to a network, your attention is called to the following security risks. q Leakage or theft of information through this unit w Use of this unit for illegal operations by persons with malicious intent e Interference with or stoppage of this unit by persons with malicious intent It is your responsibility to take precautions such as those described below to protect yourself against the above network security risks. • Use this unit in a network secured by a firewall, etc. • If this unit is connected to a network that includes PCs, make sure that the system is not infected by computer viruses or other malicious entities (using a regularly updated anti-virus program, anti-spyware program, etc.). -
Page 11: Precautions
Precautions Refer installation work to the dealer. Do not use this product in an inflammable Installation work requires technique and experi- atmosphere. ence. Failure to observe this may cause fire, Failure to observe this may cause an explosion electric shock, injury, or damage to the product. resulting in injury. Be sure to consult the dealer. Avoid installing this product in the loca- Stop the operation immediately when tions where salt damage occurs or corro- something is wrong with this product. -
Page 12: Precautions For Use
Do not install or clean the camera, or SF R 311 SF R 310 SF N311 SF N310 touch this product, the power cable or the connected cables during thunder storms. This product is designed to be used Failure to observe this may cause electric indoors. This product is not operable shock. - Page 13 About the automatic status detection Operating Instructions on the provided function CD-ROM for how to format an SD memory When this product malfunctions due to exoge- card. nous noise, etc. for 30 seconds or more, the • When some SD memory cards are used product will automatically reset and will return with this product, the product may not to normal state. When the product is reset, ini- work properly or performance deterioration tialization will be carried out as when the power may be caused. Use the SD memory of the product is turned on. When the product cards recommended in page 26. repeatedly resets, exogenous noise level around the product may be high and that may About the MOS image sensor cause malfunction. Contact your dealer for • When continuously shooting a bright light instructions. source such as a spotlight, the color filter of the MOS image sensor may become Transmission interval deteriorated and this may cause discolor- Image transmission interval may become slow ation. Even when changing the fixed depending on the network environment, PC shooting direction after continuously performance, shooting subject, access num- shooting a spotlight for a certain period,...
- Page 14 AVC Patent Portfolio License SF V 311 SF V 310 THIS PRODUCT IS LICENSED UNDER THE What to do if “WARMING UP-PLEASE AVC PATENT PORTFOLIO LICENSE FOR THE WAIT” appears on the display. PERSONAL USE OF A CONSUMER OR This message indicates that the temperature OTHER USES IN WHICH IT DOES NOT inside the camera has become extremely low. RECEIVE REMUNERATION TO (i) ENCODE In such a case, wait until the heater unit of the VIDEO IN COMPLIANCE WITH THE AVC camera raises the internal temperature (for STANDARD (“AVC VIDEO”) AND/OR (ii) around 2 hours or more in low temperatures DECODE AVC VIDEO THAT WAS ENCODED below –10 ºC {14 ºF}), and turn on the power BY A CONSUMER ENGAGED IN A again. PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER Cleaning this product body LICENSED TO PROVIDE AVC VIDEO. NO Be sure to turn off the power before cleaning.
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Page 15: Precautions For Installation
Precautions for installation Panasonic assumes no responsibility for injuries or property damage resulting from failures arising out of improper installation or operation inconsistent with this documentation. For information about the installation tasks, refer to the provided Installation Guide. Power supply This product has no power switch. -
Page 16: Before Installation
sufficient enough so that there is no SF R 311 SF R 310 SF N311 SF N310 movement or looseness. • Locations where it may get wet from rain or water splash (including under the eaves, etc.) SF V 311 SF V 310 • Locations subject to moisture or dust Do not remove or loosen the screws on • Locations subject to condensation as the the bottom of this product. result of severe changes in temperature (In If the screws (7 pcs.) are loosened, water case of installing the camera in such loca- exposure may cause damage or malfunction of... - Page 17 Protection from lightning Make sure to remove this product if it will no longer be used. SF V 311 SF V 310 When cables are used outdoors, there is a chance that they may be affected by lightning. In this case, install a lightning arrester just before where the cables connect to the camera. SF R 311 SF R 310 SF N311 SF N310 When connecting to a network using the network cable of this product, observe the following. • When wiring for the network, design and engineer not to be affected by lightning.
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Page 18: Troubleshooting
Troubleshooting Before asking for repairs, check the symptoms with the following table. Contact your dealer if a problem cannot be solved even after checking and trying the solution in the table or a problem is not described below. Reference Symptom Cause/solution pages When using a PoE device for power supply • Are the PoE device and the network connector con- nected using a LAN cable (category 5: STP*)? * For Europe Check whether the connection is appropriately established. • Depending on the PoE device, the power supply will stop when the demanded power exceeds its total power limit for all PoE ports. Refer to the operating instructions of the PoE device in use. Power is not turned • When connecting both of the 12 V DC power supply Installation and the PoE device for power supply, the network... -
Page 19: Cd-Rom
• Hasn't the inserted SD memory card been formatted Operating on a PC? AF/SD ERROR indi- Instructions Use an SD memory card formatted on the camera. cator lights red or (included in Or install the software to format the SD memory card blinks red the on the PC. Refer to our website CD-ROM) (http://security.panasonic.com/pss/security/support/ info.html) for further information about the supported software. • Isn't the inserted SD memory card faulty? Replace the card with a normal one. • Check the following. • G rounding of the camera, a switching hub or peripheral devices are not done. • The camera is used near an electrical power line. • T he camera is used near a device which produces Audio input contains strong magnetic field or radio waves (such as near Installation noise. - Page 20 • W hen the SD memory card is removed after holding Lights green → Blinks green → down the SD ON/OFF button for about 2 seconds Lights off • W hen data cannot be saved to the SD memory card Lights off because an abnormality was detected or the SD memory card is configured not to be used SD ERROR/AF indicator • When AF (Auto Focus) operation is being executed Blinks red (Interval of 1 time/ second) • When the set is being started Lights red • When an SD memory card is recognized normally Lights red → Lights off • W hen an abnormality is detected in SD card after the Lights red camera has started SD ERROR/F.A. indicator • When the focus assist function is activated Blinks red (1 time) • W hen the focus ring is positioned near the best focus Lights red position WV-SFV311 WV-SFV310 WV-SFN311/SFR311 WV-SFN310/SFR310...
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Page 21: Specifications
Specifications Basic • WV-SFR311/WV-SFR310 WV-SFV311/WV-SFV310 WV-SFN311/WV-SFN310 Power source: 12 V DC±10 %, PoE (IEEE802.3af compliant: DC36-57 V) Power consumption: SF V 311 SF R 311 (PoE: Class 0 device) DC power supply: DC power supply: SF V 311 SF V 310 12 V DC/330 mA/Approx. 4.0 W 12 V DC/710 mA/Approx. 8.5 W (PoE: Class 2 device) PoE Device: PoE Device: SF R 311 SF R 310 48 V DC/250 mA/Approx. 12.0 W 48 V DC/120 mA/Approx. 5.8 W SF N311 SF N310... -
Page 22: Base Bracket
WV-SFR311/WV-SFR310 WV-SFV311/WV-SFV310 WV-SFN311/WV-SFN310 Microphone/line input: SF V 311 SF R 311 SF N311 ø3.5 mm monaural mini jack Input impedance: Approx. 2 kΩ (unbalanced) For microphone input: Applicable microphone: Plug-in power type Supply voltage: 2.5 V±0.5 V Recommended sensitivity of microphone: –48 dB±3 dB (0 dB=1 V/Pa, 1 kHz) For line input: Input level: Approx. –10 dBV Built-in microphone: SF N310 Electret condenser microphone Audio output: SF V 311 SF R 311 SF N311 ø3.5 mm stereo mini jack (monaural output) Output impedance: Approx. 600 Ω (unbalanced) External speaker with an amplifier Output level: –20 dBV Waterproof* Main body: I P66 (IEC60529),... - Page 23 Main body: (Light gray) Aluminum die cast (Sail white) Dome cover: Dome cover: Clear polycarbonate resin Clear polycarbonate resin SF N311 SF N310 Main body: ABS resin (Sail white) Dome cover: Clear acrylic resin *1 T his is the power consumed when functions other than SD recording, the heater (for WV-SFV311/WV-SFV310 only) and taking pictures are not operated. *2 W hen using this product without turning the power off. (However, the temperature inside the camera shall be –10 °C {14 °F} or higher.) Perform settings or startup operations when the ambient temperature is –30 °C {–22 °F} or higher. The auto focus function is not available until the heater unit of the camera raises the internal temperature of the camera. *3 O nly when installation work is properly performed according to the instructions in this book and appropriate waterproof treatment is performed. Camera • Image sensor: Approx. 1/3 type MOS image sensor Built-in primary color filter Effective pixels: 1296 (H) x 1032 (V) Approx. 1.3 mega pixels Scanning area: 4.864 mm (H) x 3.891 mm (V) {3/16 inches (H) x 5/32 inches (V)}...
- Page 24 Face SD (Super-Dynamic): On/ Off (only when Super Dynamic: On) Gain (AGC): On (Low)/ On (Mid)/ On (High)/ Off Adaptive black stretch: On/ Off (only when Super Dynamic: Off) Back light compensation (BLC): On/ Off (only when Super Dynamic: Off) Fog compensation: On/ Off (only when Super Dynamic/ Adaptive black stretch: Off) Light control mode setting: Outdoor scene/ Indoor scene (50 Hz)/ Indoor scene (60 Hz)/ Fix shutter Shutter speed: 1.3 mega pixel [16:9] (60 fps mode) OFF (1/60), 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Other than 1.3 mega pixel [16:9] (60 fps mode) OFF (1/30), 3/100, 3/120, 2/100, 2/120, 1/100, 1/120, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 Maximum shutter: max. 1/1000 s, max. 1/500 s, max. 1/250 s, max. 1/120 s, max. 1/100 s, max. 1/60 s, max. 2/120 s, max. 2/100 s, max. 1/30 s, max. 2/30 s, max. 4/30 s, max. 6/30 s, max. 10/30 s, max. 16/30 s Color/BW: Off/ On/ Auto1 (Normal)/ Auto2 (IR Light)/ Auto3 (SCC) SF V 311 SF R 311 SF N311 Off/ Auto SF V 310 SF R 310 SF N310 White balance: ATW1/ ATW2/ AWC...
- Page 25 SF N311 SF N310 [16:9 mode] Horizontal: 27.9° (TELE) – 100.5° (WIDE) Vertical: 15.7° (TELE) – 54.8° (WIDE) [4:3 mode] Horizontal: 27.9° (TELE) – 100° (WIDE) Vertical: 21° (TELE) – 73.9° (WIDE) Adjusting angle: Horizontal: ±180° Vertical: ±85° Image tilt adjustment range: –225° (Left) to +120° (Right) • Network Network: 10BASE-T/100BASE-TX, RJ-45 connector Resolution: 1.3 mega pixel [16:9] (30 fps mode)/1.3 mega pixel [16:9] (60 fps H.264 mode) JPEG (MJPEG) 1280x720, 640x360, 320x180, 160x90 1.3 mega pixel [4:3] (30 fps mode) 1280x960, 800x600, VGA, 400x300, QVGA, 160x120 Image compression method: H.264* Image quality: Low/ Normal/ Fine Transmission type: Unicast/Multicast Video bit rate: (Constant bit rate/ Best effort/ Advanced VBR) 64 kbps/ 128 kbps*/ 256 kbps*/ 384 kbps*/ 512 kbps*/ 768 kbps*/ 1024 kbps*/ 1536 kbps*/ 2048 kbps*/ 3072 kbps*/ 4096 kbps*/ 6144 kbps*/ 8192 kbps*/ 10240 kbps*/ 12288 kbps*/ 14336 kbps*/ 16384 kbps*/ 20480 kbps*/ 24576 kbps* * T he available range of the H.264 bit rate varies depending on the setting selected for “Image capture size”.
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Page 26: Bit
Browser: Windows Internet Explorer 10 (32-bit) Windows Internet Explorer 9 (32-bit) Windows Internet Explorer 8 (32-bit) Windows Internet Explorer 7 (32-bit) Maximum concurrent 14 (Number of sessions that can connect to cameras at the same access number: time) * Depends on network conditions FTP client: Alarm image transmission, FTP periodic transmission (When the FTP transmission is failed, backup on an optional SD memory card is available.) Multi-screen: Up to 16 camera images can be displayed simultaneously on a multi-screen. (Including the camera itself) Compatible SDXC/SDHC/ Manufactured by Panasonic (SD speed class 4 or higher) SD memory card: SDXC memory card: 64 GB SDHC memory card: 4 GB, 8 GB, 16 GB, 32 GB SD memory card: 2 GB (except miniSD card and microSD card) Cellular phone compatibility: JPEG image, AUX control (by access level) Mobile terminal compatibility: iPad, iPhone, iPod touch (iOS 4.2.1 or later) (As of October, 2013)* Android mobile terminals *1 Transmission for 4 streams can be individually set. *2 AAC-LC (Advanced Audio Coding - Low Complexity) is only used when recording audio on an SD memory card. *3 For further information about PC system requirements and precautions for when using Microsoft Windows 8.1, Microsoft Windows 8, Microsoft Windows 7, Microsoft Windows Vista, or Windows Internet Explorer, click “Manual” - “Open” from the supplied CD-ROM and ® ® refer to “Notes on Windows / Internet Explorer versions”. -
Page 27: Standard Accessories
Standard accessories Important Information (this document) ....1 pc. Installation Guide ..........1 set Warranty card ............1 set CD-ROM* ............1 pc. Code label* ............1 pc. The following parts are used during installation procedures. SF V 311 SF V 310 Base bracket ............1 pc. Attachment plate ..........1 pc. Fixing screws for attachment plate (M4 x 8 mm) ..... 5 pcs. (of them, 1 for spare) Template A (for the attachment plate) ..... 1 sheet. Template B (for the base bracket) ....1 sheet. Waterproof tape ...........1 pc. Bit ...............1 pc. 4P alarm cable ............1 pc. 2P power cable ...........1 pc. MONITOR OUT conversion plug ......1 pc. LAN cable cover ..........1 pc. SF R 311 SF R 310 SF N311 SF N310... -
Page 28: Optional Accessories
Optional accessories User License Accessory (For H.264): BB-HCA8A BB-HCA8CE Ceiling Mount Bracket: SF R 311 SF R 310 SF N311 SF N310 WV-Q105A Ceiling Mount Bracket: SF V 311 SF V 310 WV-Q169A SF R 311 SF R 310 SF N311 SF N310 WV-Q174B Dome Cover: SF V 311 SF V 310 WV-CW7S SF R 311... - Page 30 For Europe and other countries: Panasonic Corporation Panasonic System Communications Company of North America, http://panasonic.net Unit of Panasonic Corporation Panasonic System Networks Co., Ltd. of North America Fukuoka, Japan www.panasonic.com/business/ For customer support, call 1.800.528.6747 Authorised Representative in EU: Two Riverfront Plaza, Newark, NJ 07102-5490 Panasonic Testing Centre Panasonic Canada Inc.
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