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9
Troubleshooting
P R O B L E M
The draperies will not open or close.
The Drapery does not respond to keypads or IR.
Draperies do not move together in a group
Drapery will not move to full open or full close
14
S O L U T I O N
1. Check power to the motor unit by pressing the MODE
button. If the LED display does not show
oL check that:
•
transformer has power
•
MDU is wired correctly
•
power wiring terminal is not miswired or
disconnected
2. Try to open and close the drapery using the buttons
marked open and close on the motor drive unit. If the
drapery does not respond, check for and clear all
obstructions.
3. Check that the Open and Close limits are set correctly.
1. Check that power is connected to the drapery.
2. Check that MDU terminal block is connected securely
and wired correctly.
3. If using wall keypad, check that wall keypad has been
wired correctly.
4. If using IR remote, confirm that SV-IR, infrared receiver
is wired to MDU correctly, and is not obstructed.
5. If using IR remote, check transmitter batteries.
1. Confirm that all MDUs are wired correctly, including
power and Comm Link.
2. Confirm that each MDU has a unique link address, and
a common room address.
3. Confirm that keypad is a group keypad.
1. Confirm that open and close limits are set correctly.
2. Confirm that drapery fabric is not obstructed or caught
on something.
3. Confirm that drapery fabric is hanging from only the 1st
and 4th holes of the master car.
Sivoia
Drapery
®
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