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14
Troubleshooting
Symptom
Shade will not move...
Shade does not fully open or fully close... ...Limits have been set incorrectly - refer to "set
Fabric not level...
Fabric not centered over window...
Shade does not move smoothly...
IR controls will not operate shade....
SIVOIA QED
Roller 64 Installation Instructions
TM
Solution
...EDU is not powered - check EDU Power.
...Shade is caught on something - free shade.
...Shade is not assigned to keypad, IR, or CCI.
open limit" and "set close limit" sections.
...Shade fabric is caught on something - free shade.
...Check that brackets are mounted level.
...Check that fabric is tracking correctly on
the shade tube.
...Check that brackets are centered.
...Check for binding of shade fabric on side
channels.
...Check fabric tracking.
...IR transmitter does not have line-of-sight to IR
receiver.
...Out of range - move to within 40 feet (12m) of IR
receiver.
...EDUs not assigned to IR receiver.
...IR receiver not plugged into any EDU within range.
...IR remote control batteries are not providing power,
replace them.
20
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