Brother ADS-2400N User Manual page 249

Troubleshooting
Error message
File Name Cannot
Be Used
No Profile set
No Certificate
Address Book Full
Registration Failed (Email Address)
Shortcuts Full
Cannot Delete
Access Denied
Scheduled
Maintenance alert
Cause
The maximum sequential number 99
sequential number for the file name
has been reached.
No Scan to FTP/SFTP profile or
Scan to Network profile is registered.
The certificate does not exist, or is
corrupted.
The Address Book is full.
The email address is too long.
(Shortcut)
The maxium number of email
addresses in a shortcut has been
reached.
The maximum number of shortcuts
has been reached.
The email address is registered in a
shortcut.
Secure Function Lock is On.
Periodic maintenance is required.
(Every 5,000 pages)
Action
Press any button (see File Name Cannot Be Used
(Scan to USB) on page 259) (ADS-2400N /
-
ADS 3000N) or (ADS-2800W / ADS-3600W)
and then do one of the following:
Delete unused files from the USB flash drive and
then try again.
Change the file name. See Save Scanned
Documents on a USB Flash Drive on page 138.
Configure the Scan to FTP/SFTP profile or the Scan
to Network profile before using Scan to FTP or Scan
to Network. See Scan Documents to an FTP Server
on page 142, Scan Documents to an SFTP Server
on page 152 or Scan Documents to a Shared
Folder / Network Location (Windows
on page 162.
Configure the settings under Signed PDF in the
Administrator tab in Web Based Management.
See Scan Documents to an FTP Server
on page 142 or Scan Documents to a Shared
Folder / Network Location (Windows
on page 162.
Delete unnecessary email addresses, and then try
again.
You can enter an email address that contains up
to 64 characters.
Delete unnecessary email addresses, and then try
again.
Delete unnecessary shortcuts, and then try again.
You cannot delete an email address used in a
shortcut. Delete the shortcut first, and then try again.
Call your administrator to check your Secure
Function Lock settings.
See Secure Function Lock 3.0 (ADS-2800W /
ADS-3600W) on page 41.
Clean the Pick Up Roller and Reverse Roller and
clear the counter.
See Clean the Scanner and Rollers on page 209.
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