Brother ADS-2400N User Manual
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User's Guide
ADS-2400N / ADS-2800W / ADS-3000N / ADS-3600W
ADS-2400N
ADS-2800W
ADS-3000N
ADS-3600W
Version C
USA

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Summary of Contents for Brother ADS-2400N

  • Page 1 User’s Guide ADS-2400N / ADS-2800W / ADS-3000N / ADS-3600W ADS-2400N ADS-2800W ADS-3000N ADS-3600W Version C...
  • Page 2: Brother Numbers

    Register your product online at www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: For Customer Service

    Customer Experience Team 1, rue Hotel de Ville Dollard-des-Ormeaux, PQ, Canada H9B 3H6 Service center locator (USA only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us on-line at www.brother-usa.com/service Service center locations (Canada only) For the location of a Brother authorized service center, visit us at www.brother.ca/support...
  • Page 4 This Guide provides useful information about PDF file / Brother Ethernet network settings and security settings using Solutions Center the Brother machine. You can also find supported protocol information for your machine and detailed troubleshooting tips. Web Connect Guide This Guide provides useful information about...
  • Page 5: Getting Started

    For scanning from the Control ® (Windows into a graphics application for Panel of the machine: image editing. Brother iPrint & Home Mode: Save Scanned Scan (Mac) Documents on Your Computer in Home Mode on page 132 Advanced Mode: Save...
  • Page 6 For scanning from the Control ® (Windows default email application, to Panel of the machine: (continued) send the scanned job as an Brother iPrint & Home Mode: Save Scanned attachment. Scan (Mac) Documents on Your Computer in Home Mode on page 132 (continued)
  • Page 7 Where Should I Go for More Features Applications What Can I Do? Information? Scan to PC Scan Using the Applications Use the Nuance™ For scanning using the TWAIN/WIA supporting PaperPort™ 14SE application TWAIN/WIA driver: (continued) Driver for TWAIN/WIA included in the scanner driver, or Scan Using Nuance™...
  • Page 8 Where Should I Go for More Features Applications What Can I Do? Information? Scan from Scan to USB — Scan your document and save Save Scanned Documents on a the Control the scanned image on a USB USB Flash Drive on page 138 Panel of the flash drive.
  • Page 9 Google Play, App Store, ® or Windows Phone Store. View or Edit Brother Image Use your Android™ mobile Brother Image Viewer Guide Scanned Data Viewer device to view and edit for Android™ (Android™) documents that were scanned (ADS-2800W / by a Brother machine.
  • Page 10 BRAdmin Light (Windows only) Allows you to manage a Brother machine connected Launch the BRAdmin Utility ® to the network. Using a computer, search for Brother (Windows ) on page 75 BRAdmin Professional 3 machines on the network, display device status ®...
  • Page 11 Saving Space and Managing Your Data Feature Description Scan to FTP/SFTP Allows you to transmit scanned data directly to an Scan Documents to an FTP/SFTP server without using a computer. This FTP Server on page 142 feature makes it easy to share large data files that Scan Documents to an cannot be sent by email.
  • Page 12 General Information Using the Documentation ..........................1 Symbols and Conventions Used in the Documentation ..............1 About This Machine ...........................2 Control Panel Overview (ADS-2400N / ADS-3000N) ................3 Control Panel Overview (ADS-2800W / ADS-3600W)................5 Touchscreen LCD..........................6 Basic Operations ..........................10 Shortcut Settings (ADS-2800W / ADS-3600W) ..................12 Adding Scan Shortcuts ........................12...
  • Page 13 Document Specifications Acceptable Documents..........................51 Unacceptable Documents........................53 Loading Capacity..........................54 Area Not to be Perforated........................55 Conditions for Multifeed Detection.....................55 Scanning a Mixed Batch........................56 Carrier Sheet Recommendations ......................57 Notes for Using Carrier Sheets........................58 Scan Preparation Set Up Your Scanner..........................59 Load Documents............................60 Standard-size Documents .........................60 Business Cards ..........................62 Plastic Cards .............................64 Documents Longer than Standard Size.....................65...
  • Page 14 Create a Custom Button in a Custom Tab..................98 ® Change Scan Settings (ControlCenter4) (Windows )................99 Scan Using Brother iPrint&Scan (Mac)....................106 Change Scan Button Settings from Brother iPrint&Scan (Mac) ............106 ® Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications ........107 Scan Using Nuance™ PaperPort™ 14SE..................107 ®...
  • Page 15 Managing the Machine from Your Computer ® Monitor the Machine’s Status from Your Computer (Windows ) ............200 Status Monitor Indicators.........................201 Set Up the Brother Machine from Your Computer.................203 Routine Maintenance Clean the Outside of the Machine ......................207 Clean the Scanner and Rollers......................209 Replace Supplies...........................213 Part Names, Numbers, and Life Cycles ..................213...
  • Page 16 Scanner ..............................251 Direct Scan Feature (Scan to USB).......................251 Interfaces ...............................252 Network..............................252 Computer Requirements........................253 Appendix Entering Text (ADS-2800W / ADS-3600W) ...................254 Inserting Spaces ..........................254 Making Corrections..........................254 LED Indications (ADS-2400N / ADS-3000N)..................255 Service Call Indications ........................266 Scan Settings ............................267 Index...
  • Page 17: General Information

    General Information Using the Documentation Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and Conventions Used in the Documentation The following symbols and conventions are used throughout the documentation.
  • Page 18: About This Machine

    4 Front Cover 5 Extendable Output Tray 6 Document Stopper 7 USB 2.0 Port 8 Ethernet Cable Port 9 Hi-Speed USB 2.0 Port (ADS-2400N / ADS-2800W) USB 3.0 SuperSpeed Port (ADS-3000N / ADS-3600W) 10 AC Adapter Connector 11 Security Slot...
  • Page 19: Control Panel Overview (Ads-2400N / Ads-3000N)

    General Information Control Panel Overview (ADS-2400N / ADS-3000N) 1 Error Indicator (with LED) The Error Indicator blinks when the machine is in an error state. For more information, see LED Indications (ADS-2400N / ADS-3000N) on page 255. 2 Power button (with LED) Turn the machine on and off.
  • Page 20 General Information Assign the Scan to FTP/SFTP, Scan to Network, Scan to Sharepoint, Scan to PC (Network Connect), or WS Scan function to these keys. After configuring the settings, press to select your assigned function. These buttons are available only when the machine is set up using the wired network method with the installation disc and a USB cable (see the Quick Setup Guide).
  • Page 21: Control Panel Overview (Ads-2800W / Ads-3600W)

    Use card authentication by touching the IC card to the NFC Reader on the control panel. If your Android™ device supports the NFC standard, scan to your device by touching it to the NFC logo. You must download and install Brother iPrint&Scan to your Android™ device to use this feature.
  • Page 22: Touchscreen Lcd

    General Information Touchscreen LCD Select from four types of screens for the Home screen. When the Home screen appears, change the displayed screen by swiping left or right, or pressing d or c. The following screens display the machine’s status when the machine is idle. Scan 1 screen The Scan 1 screen provides access to the scan features, such as Scan to Web, Scan to PC, and Scan to Network.
  • Page 23 General Information NOTE “Swiping” means sliding your finger across the Touchscreen to display the next page or item. (WiFi Setup) A four-level indicator on the Ready mode screen displays the current wireless signal strength if you are using a wireless connection. (All Settings) Press to access a menu of all machine settings, (see Settings Screen on page 10).
  • Page 24 General Information 4 to Web Press to connect the Brother machine to an Internet service (for more information, see the Web Connect Guide). 5 to PC Press to access the Scan to PC function. 6 to Network Press to access the Scan to Network function.
  • Page 25 General Information 13 Warning icon The warning icon appears when there is an error or maintenance message; press to return to Ready mode. For more information, see Error and Maintenance Messages on page 230. NOTE This product adopts the font of ARPHIC TECHNOLOGY CO., LTD.
  • Page 26: Basic Operations

    General Information Settings Screen Press (All Settings) to check and access all the machine’s settings. General Setup Press to access the full Settings menu. Shortcut Settings Press to add Shortcuts. For more information, see Shortcut Settings (ADS-2800W / ADS-3600W) on page 12. Network Press to access Network settings.
  • Page 27 General Information Press a or b to display Auto. Press Auto. NOTE Press to go back to the previous screen or menu.
  • Page 28: Shortcut Settings (Ads-2800W / Ads-3600W)

    General Information Shortcut Settings (ADS-2800W / ADS-3600W) Add the scan and Web Connect settings you use most frequently as your Shortcuts. Later recall and apply these settings. Add up to 48 Shortcuts. Adding Scan Shortcuts The following settings can be included in a scan Shortcut: to E-mail to FTP / Setting...
  • Page 29 General Information Do one of the following: If you pressed to USB, go to step 8. If you pressed to E-mail Server, go to step 6. If you pressed to OCR, to File, to Image or to E-mail, go to step 7. If you pressed to FTP/SFTP, to Network or to SharePoint, swipe up or down, or press a or b to display the Profile Name, and then press it.
  • Page 30: Adding Web Connect Shortcuts

    General Information Enter a name for the Shortcut. (For help entering letters, see Entering Text (ADS-2800W / ADS-3600W) on page 254.) Press OK. Press OK to save your Shortcut. Adding Web Connect Shortcuts The settings for these services can be included in a Web Connect Shortcut: Google Drive™...
  • Page 31: Adding Apps Shortcuts

    General Information Enter a name for the Shortcut. (For help entering letters, see Entering Text (ADS-2800W / ADS-3600W) on page 254.) Press OK. Press OK to save your Shortcut. Adding Apps Shortcuts The settings for these services can be included in an Apps Shortcut: NoteScan Outline&Scan NOTE...
  • Page 32: Adding Id Card Shortcuts (Ads-3600W Only)

    General Information Adding ID Card Shortcuts (ADS-3600W only) Press Press a tab from 1 to 8 to display the Shortcut you want. Hold down the Shortcut button. Press Register NFC. NOTE • You cannot use the same ID card for different Shortcuts. •...
  • Page 33: Editing Shortcut Names

    General Information Editing Shortcut Names Edit a Shortcut name. Press Press a tab from 1 to 8 to display the Shortcut you want. Hold down the Shortcut button. Press Rename. To edit the name, hold down to delete the current name, and then enter a new name. (For help entering letters, see Entering Text (ADS-2800W / ADS-3600W) on page 254.) Press OK.
  • Page 34: Accessing Brother Utilities (Windows ® )

    General Information ® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your device. Launch Brother Utilities for your operating system: ® ® ® Windows 7 / Windows Vista...
  • Page 35: General Setup (Ads-2400N / Ads-3000N)

    General Information General Setup (ADS-2400N / ADS-3000N) Set Date&Time Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 36 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 37 General Information Select Initial Setup in the left navigation pane. ® Windows...
  • Page 38 General Information Macintosh Select Date&Time. If you set Auto Daylight to On, the time will be adjusted forward one hour in the spring and adjusted backward one hour in the autumn. Click OK.
  • Page 39: Set Sleep Time

    General Information Set Sleep Time Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode). Click the Remote Setup button.
  • Page 40 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 41 General Information Select General Setup in the left navigation pane. ® Windows...
  • Page 42 General Information Macintosh Select how long the machine must be idle before going to sleep. To wake the machine do one of the following: Press any key. Open the Top Cover. Load your document. Touch the Screen. Touch IC Card to the NFC reader. Click OK.
  • Page 43: Select Your Language

    General Information Select Your Language Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode). Click the Remote Setup button.
  • Page 44 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 45 General Information Select Language in the left navigation pane. ® Windows...
  • Page 46 General Information Macintosh Select a language from the Language on Remote Setup drop-down list. Click OK. NOTE You must close the Remote Setup window to save the language change.
  • Page 47: Assign The Scan Feature To The Network Device Key 1-3

    General Information Assign the Scan Feature to the Network Device Key 1-3 (ADS-2400N / ADS-3000N) Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 48 If using Advanced Mode, click the (Settings) icon to access Device Settings. Macintosh Confirm that your Brother machine is connected to the same network as your computer or mobile device. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 49 General Information The Web Based Management window appears. NOTE The Scan to Network Device option appears only if you select LAN as the connection interface at the time of installation. Select Network Device 1, Network Device 2 or Network Device 3 to which you want to assign the Scan to Network feature.
  • Page 50: General Setup (Ads-2800W / Ads-3600W)

    General Information General Setup (ADS-2800W / ADS-3600W) Set the Backlight Brightness If you are having difficulty reading the Touchscreen, try changing the brightness setting. Press (All Settings). Press General Setup. Press LCD Settings. Press Backlight. Press Light, Med or Dark. Press Set the Dim Timer for the Backlight You can set how long the Touchscreen backlight stays on after the Home Screen appears.
  • Page 51: Select Your Language

    General Information Select Your Language Press (All Settings). Press a or b to display Initial Setup. Press Initial Setup. Press Local Language. Press a or b to display your language. Press your language. Press Memory Storage Your menu settings are stored permanently and, in the event of a power failure, will not be lost. Temporary settings will be lost.
  • Page 52: Automatic Daylight Saving Time

    General Information Automatic Daylight Saving Time You can program the machine to change automatically for Daylight Saving Time. It will reset itself forward one hour in the spring and backward one hour in the fall. Make sure you have set the correct date and time in the Date &...
  • Page 53: Auto Power Off

    General Information Auto Power Off The Auto Power Off feature can save power consumption. Set the length of time that the machine will be in Sleep Time before it automatically powers off. When this feature is set to Off, you must power off the machine manually.
  • Page 54: Multifeed Detection

    NOTE (Scan to USB only) (ADS-2400N / ADS-3000N) If you selected JPEG as the file type, your Brother machine will save all data scanned before the multifeed error occurred. Press (All Settings).
  • Page 55: Setting Lock (Ads-2800W / Ads-3600W)

    Setting Lock lets you set a password to stop other people from accidentally changing your machine’s settings. Make a careful note of your password. If you forget it, you must call your administrator or Brother Customer Service to reset the passwords stored in the machine.
  • Page 56: Turn Setting Lock On/Off

    General Information Enter a new four-digit number as the password. Press OK. Re-enter your new password when the Touchscreen displays Verify:. Press OK. Press Turn Setting Lock On/Off If you enter the wrong password when following the instructions below, the Touchscreen displays Wrong Password.
  • Page 57: Secure Function Lock 3.0 (Ads-2800W / Ads-3600W)

    General Information Secure Function Lock 3.0 (ADS-2800W / ADS-3600W) Secure Function Lock lets you restrict Public access to the following machine operations: Scan to PC Scan to FTP Scan to Network Scan to USB Scan to Web Scan to Email Server Scan to SharePoint Scan to WSS (Web Service Scan) Apps...
  • Page 58: Before You Use Secure Function Lock 3.0

    General Information Before You Use Secure Function Lock 3.0 You can use a web browser to configure the Secure Function Lock settings. Before configuration, do the following: Start your web browser. In your browser’s address bar, type your machine’s IP address (or your print server name). For example: http://192.168.1.2.
  • Page 59: Turning Secure Function Lock On/Off

    General Information Turning Secure Function Lock On/Off Click Administrator. Click User Restriction Function. Select Secure Function Lock or Off. Click Submit. NOTE The Secure Function Lock icon appears at the top of the screen.
  • Page 60: Configure Secure Function Lock 3.0 Using Web Based Management

    General Information Configure Secure Function Lock 3.0 Using Web Based Management Set up groups with restrictions and users with a password and card ID . You can create up to 100 restricted groups and 100 users. Configure these settings using a web browser. To set up the web page, see Before You Use Secure Function Lock 3.0 on page 42.
  • Page 61 General Information Select User List / Restricted Functions from the drop-down list for each user. Click Submit.
  • Page 62: Setting Up Card Authentication For Users (For Ads-3600W)

    General Information Setting Up Card Authentication for Users (For ADS-3600W) Before you can set up card authentication for users, you must use a web browser to create a list of users with their restricted operations. For more information, see Configure Secure Function Lock 3.0 Using Web Based Management on page 44. The NFC Reader may not be able to detect when the card is in a case or cover.
  • Page 63 General Information In the Public Mode row, clear the check box to restrict the operation in Public mode. Click Submit.
  • Page 64: Switching Users

    General Information Switching Users You can switch between registered restricted users and Public mode when Secure Function Lock is turned on. Changing to Restricted User mode using the Touchscreen Press XXXXX (Where xxxxx is the user’s name.) Press Change User. Swipe up or down, or press a or b to display your user name.
  • Page 65: Active Directory Authentication (Ads-2800W / Ads-3600W)

    General Information Active Directory Authentication (ADS-2800W / ADS-3600W) Active Directory Authentication restricts the use of the Brother machine. If Active Directory Authentication is enabled, the machine’s control panel will be locked. The machine’s settings cannot be changed until the user enters the user ID and password.
  • Page 66: Ldap Authentication (Ads-2800W / Ads-3600W)

    General Information LDAP Authentication (ADS-2800W / ADS-3600W) LDAP Authentication restricts the use of your Brother machine. The machine’s settings cannot be changed until the user enters the user ID and password. For more information about LDAP Authentication, see Network User’s Guide.
  • Page 67: Document Specifications

    Document Specifications Acceptable Documents NOTE Do not load documents that contain multiple page thicknesses, paper qualities, etc. Standard Paper Length 2.0 in. to 14 in. (51 mm to 356 mm) Width 2.0 in. to 8.5 in. (51 mm to 215.9 mm) Weight 7 lb to 110 lb (27 g/m to 413 g/m...
  • Page 68 Document Specifications Long Paper Length 11.7 in. to 14.0 in. (297 mm to 355.6 mm) Width 2.0 in. to 8.5 in. (51 mm to 215.9 mm) Weight 11 lb to 56 lb (40 g/m to 209 g/m Thickness 2 mil to 10 mil (0.06 mm to 0.26 mm) To scan thinner documents, use the Carrier Sheet.
  • Page 69: Unacceptable Documents

    Document Specifications Unacceptable Documents The following types of documents may not be scanned successfully: Documents with a carbon sheet attached Documents written in pencil Documents of uneven thickness, such as envelopes Documents with large wrinkles or curls Documents that use tracing paper Documents that use coated paper Photographs (photographic paper) Documents printed on perforated paper...
  • Page 70: Loading Capacity

    Document Specifications Loading Capacity The number of sheets that can be loaded in the Paper Guides is determined by the paper size and paper weight. See the graph below. Paper weight (g/m Capacity (Sheets) vs Paper Type Unit Paper Size Capacity A4, LTR (Sheets)
  • Page 71: Area Not To Be Perforated

    Document Specifications Area Not to be Perforated An error may occur if there are punched holes in the document area shaded in light blue in the following figure. Reference Point Front side Feed Direction Bottom Center (Unit: mm) NOTE The document must be centered on the Pick Up Roller. Conditions for Multifeed Detection A multifeed is an error when two or more sheets are fed through the ADF at once or when a different document length is detected.
  • Page 72: Scanning A Mixed Batch

    Document Specifications Scanning a Mixed Batch Check the following conditions when scanning a batch of documents with different paper weights, friction coefficients, or sizes. Test a few sheets first to check if the documents can be scanned. Paper direction Align the direction of the paper fiber with the feed direction. Paper weight Use the following paper weights: 11 to 110 lb (40 to 413 g/m Friction coefficient...
  • Page 73: Carrier Sheet Recommendations

    Document Specifications Carrier Sheet Recommendations Documents with a carbon sheet attached Documents written in pencil Documents narrower than 2.0 in. (51 mm) Documents shorter than 2.76 in. (70 mm) Pages thinner than 3 mil (0.08 mm) Documents of uneven thickness, such as envelopes Documents with large wrinkles or curls Bent or damaged documents Documents that use tracing paper...
  • Page 74: Notes For Using Carrier Sheets

    Do not leave documents in the Carrier Sheet for extended periods time; the printing on the documents may bleedthrough onto the Carrier Sheet. IMPORTANT If you use any of the Unacceptable Documents and damage your Brother machine, it may not be covered under warranty.
  • Page 75: Scan Preparation

    Scan Preparation Set Up Your Scanner Attach the Extendable ADF (Automatic Document Feeder) 1. Pull it up to support your document. Pull out the Extendable Output Tray 2 and position it to the length of your document.
  • Page 76: Load Documents

    Scan Preparation Load Documents The Automatic Document Feeder (ADF) can hold up to 50 pages and feed each sheet individually. Use 20 lb (80 g/m ) paper and always fan the pages before placing them in the ADF. IMPORTANT • Make sure documents with ink or correction fluid are completely dry. •...
  • Page 77 Scan Preparation Align the edges of the pages. Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine gently. Feed thin pages slowly and gently to keep the edge from folding.
  • Page 78: Business Cards

    Scan Preparation Business Cards Adjust the Paper Guides 1 to fit the width of your document. Pull the output tray out until you see the engraved card mark.
  • Page 79 Scan Preparation Place your card, face down and top edge first in the ADF between the Guides until you feel it touch the inside of the machine. NOTE • You can load up to 25 business cards (total thickness less than 0.2 in. (5 mm)) at a time.
  • Page 80: Plastic Cards

    Scan Preparation Plastic Cards Adjust the Paper Guides 1 to fit the width of your document. Place your card, face down and top edge first in the ADF between the Guides until you feel it touch the inside of the machine. NOTE •...
  • Page 81: Documents Longer Than Standard Size

    Scan Preparation Documents Longer than Standard Size Make sure documents with ink or correction fluid are completely dry. Adjust the Paper Guides 1 to fit the width of your document. Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine.
  • Page 82: Documents Printed On Non-Standard Size Paper

    Scan Preparation Documents Printed on Non-standard Size Paper Make sure documents with ink or correction fluid are completely dry. Fold your document in half and insert it into the Carrier Sheet, so the document (1) and carrier sheet header (2) are both face up. Document is Face Up Carrier Sheet Header is Face Up NOTE...
  • Page 83: Documents With Facing

    Scan Preparation Place the Carrier Sheet face down in the ADF between the Guides until you feel it touch the inside of the machine. NOTE To reduce the white space in the center of a scanned page, be sure to position the folded edge of the original document close to the edge of the Carrier Sheet.
  • Page 84 Scan Preparation NOTE • Insert the document in the center of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet. • If the receipt is longer than the Carrier Sheet, fold the receipt in two places so that it overlaps when you insert it into the Carrier Sheet.
  • Page 85: Before Scanning

    Before scanning, confirm the following: Make sure you have installed the scanner driver by following the steps in the Quick Setup Guide. If your Brother machine is connected via ethernet or USB cable, make sure that the interface cable is physically secure.
  • Page 86: Prepare Your Network For Scanning With Your Computer

    8, Windows 8.1 and Windows Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click Scanners and Cameras. ®...
  • Page 87 Prepare Your Network for Scanning with Your Computer NOTE ® ® ® ® ® (Windows Vista , Windows 7, Windows 8, Windows 8.1 and Windows If the User Account Control screen appears, do the following: • For users who have administrator rights: Click Continue or Yes. •...
  • Page 88 Prepare Your Network for Scanning with Your Computer Click the Network Setting tab and choose the appropriate connection method. Specify your machine by address Type the IP address of the machine in IP Address, and then click Apply or OK. Specify your machine by name Type the machine node name in Node Name, or click Browse and choose the machine you want to use.
  • Page 89 Prepare Your Network for Scanning with Your Computer Click the Scan To Button tab and type your computer name in the Display Name field. The Touchscreen displays the name you enter. The default setting is your computer name. Enter any name that you like. (ADS-2800W / ADS-3600W) To avoid receiving unwanted documents, type a four-digit PIN in the Pin number and Retype Pin number fields.
  • Page 90: Configure Network Scanning For Macintosh

    Prepare Your Network for Scanning with Your Computer Configure Network Scanning for Macintosh If you followed the network installation steps in the Quick Setup Guide, your Brother machine was added to your network automatically. To use the machine as a network scanner, the machine must be configured with a TCP/IP address. You can add or change the address settings from the Control Panel.
  • Page 91: Launch The Bradmin Utility (Windows ® )

    If you have installed BRAdmin Light or BRAdmin Professional 3, the BRAdmin button lets you open the BRAdmin Light or BRAdmin Professional 3 utility. The BRAdmin Light utility is designed for initial setup of Brother network-connected devices. It can also search for Brother products in a TCP/IP environment, view the status, and configure basic network settings, such as the IP address.
  • Page 92: Before Scanning

    Before Scanning There are two ways to conduct scanning: using your Computer and using the machine’s Control Panel. The method you use determines the available settings. For more informtion, see the table in Scan Settings on page 267.
  • Page 93: Scan Using Your Computer

    ControlCenter4 also controls the settings for the (PC) button (ADS-2400N / ADS-3000N), or the to PC button (ADS-2800W / ADS-3600W) on your Brother machine. For information about how to configure the ® settings on the machine, see Change Scan to PC Settings (Windows ) on page 190.
  • Page 94 Scan Using Your Computer 6 Save button Click to save a scanned image to a folder on your hard disk or upload it to SharePoint in one of the file types shown in the file type list. 7 Print button Click to print the scanned document on your printer.
  • Page 95 If the icon is not displayed in the task tray, click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4.
  • Page 96: Scan Using Controlcenter4 In Home Mode (Windows ® )

    Scan Using Your Computer ® Scan Using ControlCenter4 in Home Mode (Windows There are five scan options: Save, Print, Open with an Application, Send E-mail, and OCR. This section briefly introduces the Scan tab function. For more information about each function, click (Help).
  • Page 97: Scan Documents Using The Carrier Sheet

    If the icon is not displayed in the task tray, click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4.
  • Page 98 Scan Using Your Computer Select Custom in the Document Type drop-down list, and then click the Custom Settings button. The Custom Scan Settings dialog box appears. Select the Carrier Sheet Mode check box. Select a scan size other than Auto from the Scan Size drop-down list. ®...
  • Page 99: Scan Plastic Cards

    Scan Using Your Computer Scan Plastic Cards Load a plastic card (see Plastic Cards on page 64). NOTE Load up to five plastic cards at a time. Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears.
  • Page 100 Scan Using Your Computer Click the (Scan) button. The machine starts scanning, and then the Scanning Completed dialog box appears. The scanned image appears in the image viewer. NOTE If the Scanning Completed dialog box does not appear and you want to display the number of scanned pages, select the Display Scanning Results check box in Advanced Settings.
  • Page 101: Scan Documents To Sharepoint

    Scan Using Your Computer Scan Documents to SharePoint Scan documents and save them to a SharePoint server. Your Brother machine must be connected to a wireless (ADS-2800W / ADS-3600W) or wired network. Load your document (see Standard-size Documents on page 60).
  • Page 102 Scan Using Your Computer NOTE To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click , and then type the password. In the File Name field, type a prefix for your file name, if needed. In the Scan Location field, select the SharePoint radio button, and then type the server address where you want to save your scanned documents.
  • Page 103: Scan Using Controlcenter4 In Advanced Mode (Windows ® )

    Scan Using Your Computer ® Scan Using ControlCenter4 in Advanced Mode (Windows There are five scan options available in Advanced Mode: Image, OCR, E-mail, File and Print. This section briefly introduces the Scan tab function. For more information about each function, click (Help).
  • Page 104: Scan To Image

    Scan Using Your Computer Scan to Image The Scan to Image feature lets you scan an image directly into your graphics application for image editing. Click the Scan tab. Click (Image). The Image dialog box appears. Configure the scan settings, if needed. To scan a 2-sided document, select the 2-sided Scanning check box and choose Long-edge binding or Short-edge binding.
  • Page 105 Scan Using Your Computer Scan to OCR The Scan to OCR feature lets you convert the graphic page image data into text that can be edited by any word processing application. You can change the default word processing application. Click the Scan tab. Click (OCR).
  • Page 106: Scan To E-Mail

    Scan Using Your Computer Scan to E-mail The Scan to E-mail feature lets you scan a document to your default email application so you can send the scanned document as an attachment. Click the Scan tab. Click (E-mail). The E-mail dialog box appears. Configure the scan settings, if needed.
  • Page 107: Scan To File

    Scan Using Your Computer Scan to File The Scan to File feature lets you scan an image to a folder on your hard disk in a supported file format. This feature allows you to easily archive your paper documents. Click the Scan tab. Click (File).
  • Page 108: Change A Scan Button's Default Settings

    Scan Using Your Computer Change a Scan Button’s Default Settings Right-click the button that you want to configure and click Button settings. The settings dialog box appears. Configure the settings as needed. Click OK. The new settings will be used as the default settings. Scan Using the Carrier Sheet Load your document into the Carrier Sheet and load the Carrier Sheet into your machine (see Receipts, Clippings, Photos, and Other Documents on page 67).
  • Page 109: Scan Plastic Cards

    Scan Using Your Computer Click the button you want to use ( (Image), (OCR), (E-mail), (File) or (Print)). The settings dialog box appears (the example below uses Image). Check the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size drop-down list. ®...
  • Page 110 Scan Using Your Computer Click the Scan tab. Click the button you want to use ( (Image), (OCR), (E-mail), (File), or (Print)). The settings dialog box appears (the example below uses Image). Select the Plastic Card Mode check box. ® Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ) on page 99).
  • Page 111: Scan Documents To Sharepoint

    Original Layout Scan Result Scan Documents to SharePoint Scan documents and save them to a SharePoint server. Your Brother machine must be connected to a wireless (ADS-2800W / ADS-3600W) or wired network. Load your document (see Standard-size Documents on page 60).
  • Page 112 Scan Using Your Computer Click (File). The settings dialog box appears. In the Scan Location field, select the SharePoint radio button, and then enter the server address where you would like to save your scanned documents. ® Change other settings if needed (see Change Scan Settings (ControlCenter4) (Windows ) on page 99).
  • Page 113: Create A Custom Tab (Controlcenter4 Advanced Mode) (Windows ® )

    Scan Using Your Computer Create a Custom Tab (ControlCenter4 Advanced Mode) ® (Windows Create up to three customized tabs that include up to five customized buttons with your preferred settings. Create a Custom Tab Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears.
  • Page 114: Create A Custom Button In A Custom Tab

    Scan Using Your Computer Create a Custom Button in a Custom Tab Create a Custom tab. See Create a Custom Tab on page 97. Right-click the new Custom tab, and select Create custom button. Select the button you want to create from the menu.
  • Page 115: Change Scan Settings (Controlcenter4) (Windows ® )

    Scan Using Your Computer ® Change Scan Settings (ControlCenter4) (Windows The following settings can be changed. Setting Description Applicable Feature Image OCR E-mail File Print File Type Select the file type you want to use for the scanned data. NOTE •...
  • Page 116 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Destination Click the Folder icon to change the folder where you want to save your scanned image. Folder File Name To define file naming attributes, click the Change button.
  • Page 117 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Scan Type Select from several color depth options for scanned images. Auto Automatically selects suitable colors for your document. Black & White Use for text or line art images. Gray (Error Diffusion) Use for photographic images or graphics.
  • Page 118 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Print Document Document size is set to Auto by default. You can scan Size documents of any size without making adjustments to Document Size. For faster scan speeds, select the exact size of your document from the Document Size drop-down list.
  • Page 119 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Contrast Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is suitable for most images. Increase or decrease the contrast level by moving the slider to the right or left.
  • Page 120 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Plastic Card Scan cards, such as driver’s licenses or insurance Mode cards, using these automatic settings: Resolution: 600 x 600 dpi Document Size: 2 in 1 (Auto) 2-sided Scanning: On (Short-edge binding) Auto Deskew: Off Auto Image Rotation: Off...
  • Page 121 Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting Description Applicable Feature Image E-mail File Print Auto Deskew Corrects the skew (less than 0.36 in. (9 mm) from the center of the document to the edge) of the scanned data.
  • Page 122: Scan Using Brother Iprint&Scan (Mac)

    In the Finder menu bar, click Go > Applications, and then double-click the iPrint&Scan icon. The Brother iPrint&Scan window appears. If your Brother machine is not selected, click the Select your Machine button, and then follow the on- screen instructions to select your Brother machine.
  • Page 123: Scan Using Nuance™ Paperport™ 14Se Or Other Windows ® Applications

    Scan Using Your Computer ® Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications Scan Using Nuance™ PaperPort™ 14SE You can use the Nuance™ PaperPort™ 14SE application, which is included in the scanner driver, for scanning. Nuance™ PaperPort™ 14SE supports both TWAIN and WIA drivers; the TWAIN driver (recommended) is used ®...
  • Page 124 The Scan or Get Photo panel appears on the left side of the window. Click the Select button. From the Available Scanners list, select TWAIN: TW-Brother ADS-XXXXX (where ADS-XXXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has “WIA” as the prefix. Click OK.
  • Page 125 Scan Using Your Computer Click the Scan button. The scanner setup dialog box appears. Adjust the settings in the scanner setup dialog box if needed (Resolution, Scan Type, 2-sided Scanning, and Document Size). For more information about TWAIN Driver Settings, see page 110. For more information about WIA (Ver 1) Driver Settings, see page 121.
  • Page 126 Scan Using Your Computer TWAIN Driver Settings Basic screen 1 Scan (Image Type) Profiles Select Photo, Web, or Text. Add new items by clicking . Although you cannot change the name of Photo, Web and Text, you can change the name of new items. Scan (Image Type) Resolution Scan Type...
  • Page 127 Scan Using Your Computer 2 Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image. Resolution 100 x 100 dpi 150 x 150 dpi 200 x 200 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi...
  • Page 128 Scan Using Your Computer 4 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure that the data file created appears correctly in the scanned document. 2-sided Scan Setting Original Layout Scan Result Long-edge binding Short-edge binding 5 Document Size...
  • Page 129 Scan Using Your Computer Advanced Settings Document Correction 1 Cropping Auto Deskew Corrects the skew of the scanned data. NOTE • If you enable Carrier Sheet Mode, you cannot enable Auto Deskew. • This function does not apply to the Long Paper document size or the Carrier Sheet Mode. Detect End of Page Detects the end of page and automatically adjusts the size of a page when the length of the document is shorter than the Document Size selected.
  • Page 130 Scan Using Your Computer 2 Auto Image Rotation Changes the direction of the document based on the text orientation. NOTE This function does not apply to the Long Paper document size. 3 Edge Fill You can select Auto or Custom. When Custom is selected, select White or Black and set a value to add a white or black edge around the border of your scanned image.
  • Page 131 Scan Using Your Computer Image Quality 1 Diffusion Adjustment-Gray This function adjusts the brightness and contrast to create gray images. Brightness Larger values lighten the image. Contrast Larger values increase the contrast in the image. Excessively large values may result in a black and white image.
  • Page 132 Scan Using Your Computer 3 Background Processing Remove Bleed-through / Pattern Enabling this function prevents the bleed through phenomenon on a two-sided document. Remove Background Color If you enable the Remove Background Color setting, the machine removes the base color of documents such as newspapers to make the scanned data more recognizable.
  • Page 133 Scan Using Your Computer 2 Character Correction Blurred Character Correction When there is faint or broken text in the scanned image, this feature allows the machine to combine the letters so that they are more readily detectable as text, combining not only text, but also black dots and lines.
  • Page 134 Scan Using Your Computer 3 Noise Reduction This feature allows you to remove small dots or specks called “noise”, from the background of scanned images. Removing unwanted specks helps to reduce compressed file size. NOTE • This function is available when the Black & White scan type is selected. •...
  • Page 135 Scan Using Your Computer When there is a break below 5 mm The vertical line is gone between vertical lines longer than 2 cm When there is a 5 mm or more break The vertical line shorter than 2 cm between a vertical line longer than 2 cm is not gone and shorter than 2 cm...
  • Page 136 Scan Using Your Computer 2 Plastic Card Mode Scan cards, such as driving licenses or insurance cards, using these automatic settings: Resolution: 600 x 600 dpi Document Size: 2 in 1 (Auto) 2-sided Scanning: On (Short-edge binding) Auto Deskew: Off Detect End of Page: Off Auto Image Rotation: Off Multifeed Detection: Off...
  • Page 137 Scan Using Your Computer WIA (Ver 1) Driver Settings 1 Paper source You can select only Document Feeder. 2 Picture Type (Image Type) Select Color picture, Grayscale picture, Black and white picture or text, or Custom Settings. To change advanced settings, click Adjust the quality of the scanned picture. Resolution Select a scanning resolution from the Resolution text box.
  • Page 138 Scan Using Your Computer ® ® Scan Using Windows Photo Gallery or Windows Fax and Scan ® ® You can use the Windows Photo Gallery or Windows Fax and Scan applications for scanning. These applications use the WIA scanner driver. The steps below will guide you through the scanning operations. ®...
  • Page 139: Use Abbyy Finereader

    Scan Using Your Computer Use ABBYY FineReader You can use the ABBYY FineReader application for scanning. It converts the scanned data to editable format ® ® ® such as Microsoft Word, Microsoft Excel, Adobe PDF, HTML and EPUB. See the ABBYY FineReader Help menu for more information about using ABBYY FineReader.
  • Page 140: Scan Using Twain Applications (Macintosh)

    Scan Using TWAIN Applications (for example, Presto! PageManager) Start Presto! PageManager by double-clicking the Presto! PageManager icon on your computer screen. NOTE The first time you use the Brother TWAIN driver, set it as the default driver: Click File > Select Source. Select Brother TWAIN 2.
  • Page 141: Twain Driver Settings

    Scan Using Your Computer TWAIN Driver Settings (The Brother TWAIN screen supports languages specified in TWAIN-compliant application you use.) 1 Resolution Select a scanning resolution from the Resolution pop-up menu. Higher resolutions take more memory and transfer time, but produce a finer scanned image.
  • Page 142 Scan Using Your Computer Brightness Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is suitable for most images. Set the Brightness level by dragging the slider to the right or left to lighten or darken the image.
  • Page 143 Scan Using Your Computer 6 PreScan Click PreScan to preview your image and crop unwanted portions before scanning. Cropping is available when 2-sided scanning setting is Off.
  • Page 144: Scan Using Apple Image Capture (Ica Driver)

    Scan Using Your Computer Scan Using Apple Image Capture (ICA Driver) You can scan a document using the ICA driver. Install the ICA driver from the Brother Solutions Center (support.brother.com). You can also scan directly using the Image Capture application.
  • Page 145 Scan Using Your Computer Select the machine from the list on the left side of the window. You will see the machine in the DEVICES area. If connected via wireless (ADS-2800W / ADS-3600W) or Ethernet LAN, you will see it in the SHARED area. Load your document.
  • Page 146: Ica Driver Settings

    Scan Using Your Computer ICA Driver Settings ADS-XXXXX ADS-XXXXX Click the Show Details button to adjust the following settings, if needed. Note that the item name and assignable value will vary depending on the machine. 1 Kind Select from Color, Black & White or Text. 2 Resolution Select the resolution you want to scan your document at.
  • Page 147 Scan Using Your Computer 9 Combine into single document Check this box to scan a document as one item and save it as one file when selecting PDF or TIFF for the file format. 10 Image Correction You can configure settings depending on the Kind that you have chosen. Kind Configurable Settings Color...
  • Page 148: Scan Using The Control Panel

    (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode). Click the Remote Setup button. Macintosh In the Finder menu bar, click Go > Applications > Brother.
  • Page 149 Scan Using the Control Panel Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 150 Scan Using the Control Panel Macintosh Select a Scan-to action you want to assign (Image, OCR, E-mail, or File) from the drop-down list or pop-up menu. Click OK to close the Remote Setup window. ® Change other settings if needed (see Change Scan to PC Settings (Windows ) on page 190).
  • Page 151: Save Scanned Documents On Your Computer In Advanced Mode

    In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 152 Scan Using the Control Panel ® The Remote Setup window appears (the example below uses Windows Select a Scan-to action you want to assign (Image, OCR, E-mail, or File) from the drop-down list or pop-up menu. Click OK to close the Remote Setup window. ®...
  • Page 153 Scan Using the Control Panel For ADS-2800W and ADS-3600W only Load your document. Swipe left or right. Press to PC. Swipe left or right to display the Scan-to action you want (to OCR, to File, to Image or to E-mail). Press the Scan-to action you want.
  • Page 154: Save Scanned Documents On A Usb Flash Drive

    Scan Using the Control Panel Save Scanned Documents on a USB Flash Drive Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode). Click the Remote Setup button.
  • Page 155 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 156 Scan Using the Control Panel Select Scan to USB in the left navigation pane and then configure scan settings as needed (the example ® below uses Windows Click Apply and then OK. Insert a USB flash drive into the machine. Load your document.
  • Page 157 Scan Using the Control Panel For ADS-2800W and ADS-3600W only Insert a USB flash drive into your machine. Load your document. Swipe left or right. Press to USB. Press Options. Configure the following settings as needed. To configure more detailed settings, press Advanced Settings.
  • Page 158: Scan Documents To An Ftp Server

    NOTE For ADS-2800W and ADS-3600W only: To use Web Based Management, you must set up the machine using the wireless network method with the installation disc (see the Quick Setup Guide). For ADS-2400N and ADS-3000N only Start the application. ®...
  • Page 159 Scan Using the Control Panel Click the Scan to Net Settings button. NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.
  • Page 160 Scan Using the Control Panel Macintosh Confirm that your Brother machine is connected to the same network as your computer or mobile device. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 161: Configure The Ftp Default Settings

    Destination field when you click Scan to Network Device in the left navigation bar (ADS-2400N / ADS-3000N) or on the machine’s Touchscreen (ADS-2800W / ADS-3600W). In the Host Address field, type the Host Address (for example: ftp.example.com; up to 64 characters) or the IP address (for example: 192.23.56.189), and type the path (up to 60 characters) to the folder on...
  • Page 162 Scan Using the Control Panel Click the File Name drop-down list, and then select a file name prefix from the three preset names provided, or from fourteen user-defined names. The file name used for the scanned document will be the file name prefix you select, followed by the last six digits of the scanner counter and the file extension (for example: “Estimate_098765.pdf”).
  • Page 163 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page Select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a 4 digit password using numbers 0-9 before it starts scanning.
  • Page 164 Scan Using the Control Panel Setting Options Description 2-sided Scan When using 2-sided scanning, select Long edge or Short edge so the layout of the data file’s pages matches your original. Long edge Short edge Brightness Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is suitable for most images.
  • Page 165 Scan Using the Control Panel In the Margin Settings, enter -3 to 3 to add or remove a specific margin at the edge of the image. Set Auto Deskew to Auto to correct the skew (less than 0.36 in. (9 mm) from the center of the document to the edge) of the scanned data.
  • Page 166: Scan Using Ftp Server Profiles

    Scan to FTP feature. • Before starting Scan to FTP, you must configure the Scan to FTP profile (see Scan Documents to an FTP Server on page 142). For ADS-2400N and ADS-3000N only Load your document. Press to which you have assigned the Scan to FTP feature. The machine starts scanning.
  • Page 167 Scan Using the Control Panel File Size Auto Deskew Skip Blank Page User Name Advanced Settings Press OK. Press Start. The Touchscreen displays Connecting. When the connection to the FTP server is successful the machine starts the scanning process. NOTE To save the profile as a shortcut, press Save as Shortcut.
  • Page 168: Scan Documents To An Sftp Server

    If you have set up the machine using the USB interface method, you must set up the machine using the wireless network method with the installation disc (see the Quick Setup Guide) to use Web Based Management. For ADS-2400N and ADS-3000N only Start the application. ®...
  • Page 169 Scan Using the Control Panel Click the Scan to Net Settings button. NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.
  • Page 170 Scan Using the Control Panel Macintosh Confirm that your Brother machine is connected to the same network as your computer or mobile device. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 171: Configure The Sftp Default Settings

    In the Profile Name field, type a name for this server profile (up to 15 alphanumeric characters). This name appears in Destination in Scan to Network Device from the Scan tab (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W).
  • Page 172 Scan Using the Control Panel Select the authentication type from the Server Public Key drop-down list. In the Store Directory field, enter the destination folder where your document will be stored on the SFTP server (up to 60 characters). Click the File Name drop-down list, and then select a file name prefix from the three preset names provided, or from fourteen user-defined names.
  • Page 173 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page Select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a 4 digit password using numbers 0-9 before it starts scanning.
  • Page 174 Scan Using the Control Panel Setting Options Description 2-sided Scan To scan both sides of the document, select Long edge or Short edge depending on the layout of your original to make sure that the data file Long edge created appears correctly in the scanned document. Short edge Brightness Adjust the setting (-50 to 50) to get the best image.
  • Page 175 Scan Using the Control Panel Select Color or Black and White/Gray to adjust the detection level. In the Margin Settings, enter -3 to 3 to add or remove a specific margin at the edge of the image. Set Auto Deskew to Auto to correct the skew (less than 0.36 in.
  • Page 176: Scan Using Sftp Server Profiles

    • Before starting Scan to SFTP, you must configure the Scan to SFTP profile (see Scan Documents to an SFTP Server on page 152). For ADS-2400N and ADS-3000N only Load your document. Press to which you have assigned the Scan to SFTP feature. The machine starts scanning.
  • Page 177 Scan Using the Control Panel File Size Auto Deskew Skip Blank Page User Name Advanced Settings Press Start. The Touchscreen displays Connecting. When the connection to the SFTP server is successful the machine starts the scanning process. NOTE To save the profile as a shortcut, press Save as Shortcut.
  • Page 178: Scan Documents To A Shared Folder / Network Location (Windows ® )

    Start Web Based Management NOTE To use Web Based Management you must set up the machine using the wireless (ADS-2800W / ADS-3600W) network method with the installation disc (see the Quick Setup Guide). For ADS-2400N and ADS-3000N only Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu.
  • Page 179 Scan Using the Control Panel Click the Scan to Net Settings button. NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.
  • Page 180 Scan Using the Control Panel Macintosh Confirm that your Brother machine is connected to the same network as your computer or mobile device. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address" is the machine's IP address).
  • Page 181: Configure The Scan To Network Default Settings

    In the Profile Name field, type a name for this server profile (up to 15 alphanumeric characters). This name appears in Destination in Scan to Network Device from the Scan tab (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W).
  • Page 182 Scan Using the Control Panel Choose the quality, file type, document size, file size, 2-sided scan, brightness and contrast you want to use for the scanned data. The following settings can be changed. Setting Options Description Quality Color 100 dpi You can select a scanning quality from the Quality drop-down list.
  • Page 183 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page Select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a 4 digit password using numbers 0-9 before it starts scanning.
  • Page 184 Scan Using the Control Panel Setting Options Description 2-sided Scan To scan both sides of the document, select Long edge or Short edge depending on the layout of your original to make sure that the data file Long edge created appears correctly in the scanned document. Short edge Brightness Adjust the setting (-50 to 50) to get the best image.
  • Page 185 Scan Using the Control Panel Select Color or Black and White/Gray to adjust the detection level. Set Auto Deskew to Auto to correct the skew (less than 0.36 in. (9 mm) from the center of the document to the edge) of the scanned data. Set Skip Blank Page to On to remove blank pages of the document from the scanned data.
  • Page 186: Scan Using Scan To Network Profiles

    Scan Using the Control Panel Scan Using Scan to Network Profiles For ADS-2400N and ADS-3000N only Load your document. Press to which you have assigned the Network Scan feature. The machine starts scanning. For ADS-2800W and ADS-3600W only Load your document.
  • Page 187 Scan Using the Control Panel NOTE • If you choose Secure PDF Single-Page or Secure PDF Multi-Page for File Type, the machine will ask you to enter a 4 digit password using numbers 0-9 before it starts scanning. • If you choose Signed PDF Single-Page or Signed PDF Multi-Page for File Type, you must install and then configure a certificate to your machine using Web Based Management.
  • Page 188: Scan Documents To Sharepoint

    Start Web Based Management NOTE To use Web Based Management you must set up the machine using the wireless network method with the installation disc (see the Quick Setup Guide). For ADS-2400N and ADS-3000N only Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and then select Open from the menu.
  • Page 189 Scan Using the Control Panel Click the Scan to Net Settings button. NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.
  • Page 190 Scan Using the Control Panel Macintosh Confirm that your Brother machine is connected to the same network as your computer or mobile device. Start your web browser. Type "http://machine's IP address" in your browser's address bar (where "machine's IP address"...
  • Page 191: Set Up A Scan To Sharepoint Profile

    This name will be displayed in Destination in Scan to Network Device from the Scan tab (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W). In the SharePoint Site Address field, copy and paste the full destination address. (for example: ftp.example.com;...
  • Page 192 Scan Using the Control Panel Choose the quality, file type, document size and 2-sided Scan you want to use for the scanned data. The following settings can be changed. Setting Options Description Quality Color 100 dpi Select a scanning quality from the Quality drop-down list. Higher qualities take more memory and transfer time, but produce a finer Color 150 dpi scanned image.
  • Page 193 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page Select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a 4 digit password using numbers 0-9 before it starts scanning.
  • Page 194 Scan Using the Control Panel Setting Options Description 2-sided Scan To scan both sides of the document, select Long edge or Short edge depending on the layout of your original to make sure that the data file Long edge created appears correctly in the scanned document. Short edge Brightness Adjust the setting (-50 to 50) to get the best image.
  • Page 195 Scan Using the Control Panel In the Margin Settings, enter -3 to 3 to add or remove a specific margin at the edge of the image. Set Auto Deskew to Auto to correct the skew (less than 0.36 in. (9 mm) from the center of the document to the edge) of the scanned data.
  • Page 196 For ADS-2400N and ADS-3000N only If you are using ADS-2400N or ADS-3000N, you must assign WS Scan to a Network Device Key 1 - 3. For more information, see Assign the Scan Feature to the Network Device Key 1-3 on page 31.
  • Page 197: Configuring Settings For Scanning

    Click your machine, and then click the Scan profiles button. The Scan profiles dialog box appears. Choose the scan profile you want to use. Make sure the scanner selected in Scanner is a Brother machine that supports Web Services for scanning.
  • Page 198: Send Scanned Documents Directly To An Email Address (Ads-2800W / Ads-3600W)

    Web Based Management, the to My E-mail button appears when you log on to the machine using Secure Function Lock, Active Directory Authentication or LDAP Authentication. If this option is not available, update your machine's firmware. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com Press OK and then do one of the following: To use the default settings, go to 8.
  • Page 199: Select An Email Address From The Address Book

    Scan Using the Control Panel NOTE • To save the settings as a new default, press Set New Default. • To restore all settings to the factory settings, press Factory Reset. Press Start. The machine starts scanning and then sends the scanned document to the email address directly. NOTE To save the settings as a shortcut, press Save as Shortcut.
  • Page 200: Enter An Email Address Manually

    Scan Using the Control Panel Enter an Email Address Manually Press Manual. The keyboard appears on the Touchscreen. Enter an email address and then press OK. NOTE You can enter up to 50 email addresses manually. The scanned data will be sent to all of the addresses at the same time.
  • Page 201: Set Up The Address Book (Ads-2800W / Ads-3600W)

    Scan Using the Control Panel Set Up the Address Book (ADS-2800W / ADS-3600W) The Address Book feature lets you select an email address to send the scanned data directly. You can configure the Address Book from the control panel of the machine. NOTE You can also configure the Address Book with Remote Setup or Web Based Management.
  • Page 202: Delete An Email Address

    Scan Using the Control Panel Do one of the following: To change the name, go to step 9. To change the email address, go to step A. Press Name. The keyboard appears on the Touchscreen. Enter a new name and then press OK. Press Address.
  • Page 203: Change A Group

    Scan Using the Control Panel Set Up a Group You can register up to 20 groups. Each group can have up to 299 email addresses. NOTE Before setting up a group, you must register more than one email address. Swipe left or right, or press d or c to display Scan 2. Press to E-mail Server.
  • Page 204: Delete A Group

    Scan Using the Control Panel Press Name. The keyboard appears on the Touchscreen. Enter a new group name. Press OK. Press Add/Delete. Press a or b until you find the email address you want to add or delete. Press the email address. Press OK.
  • Page 205: Upload Scanned Documents To The Web (Ads-2800W / Ads-3600W)

    Scan Using the Control Panel Upload Scanned Documents to the Web (ADS-2800W / ADS-3600W) Scan to Web lets you scan a document and upload it directly to Web Services. See the Web Connect Guide.
  • Page 206: Change Scan To Pc Settings (Windows ® )

    • If the icon does not appear in the task tray, click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4.
  • Page 207 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings. Click the Device Scan Settings button. The Device Scan Settings dialog box appears. Click the tab for the Scan-to action you want to change (Image, OCR, E-mail, or File). Change the settings.
  • Page 208 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File File Type Select the file type you want to use for the scanned data. NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click the (Set PDF Password) button, and enter the password.
  • Page 209 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Resolution Select a scanning resolution from the Resolution drop down list. Higher resolutions take more memory and transfer time, but produce a finer scanned image. Scan Type Select from a range of scan color depth. Black &...
  • Page 210 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Brightness Adjust the setting (-50 to 50) to get the best image. The default value of 0 represents an average and is suitable for most images. Set the Brightness level by dragging the slider to the right or left to lighten or darken the image.
  • Page 211 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Plastic Card Mode Scan cards, such as driver’s licenses or insurance cards, using these automatic settings: Resolution: 600 x 600 dpi Document Size: 2 in 1 (Auto) 2-sided Scanning: On (Short-edge binding) Auto Deskew: Off Multifeed Detection: Off Auto Image Rotation: Off...
  • Page 212 Scan Using the Control Panel Change the settings. The following settings can be changed. Setting Description Applicable Feature Image E-mail File Print Auto Deskew Corrects the skew (less than 0.36 in. (9 mm) from the center of the document to the edge) of the scanned data.
  • Page 213 Scan Using the Control Panel Click OK to close the Advanced Settings dialog box. Click OK to close the Device Scan Settings dialog box.
  • Page 214: Scan Options Using The Touchscreen (Ads-2800W / Ads-3600W)

    Scan Using the Control Panel Scan Options Using the Touchscreen (ADS-2800W / ADS-3600W) Skip Blank Page Function Set Skip Blank Page to On to remove blank pages of the document from the scanning results. The sensitivity of the Skip Blank Page function can be adjusted with the slider. Moving the slider toward “High” will make the scanner more likely to skip pages, while moving it toward “Low”...
  • Page 215: Scan A Specific Area

    Scan Using the Control Panel Scan a Specific Area Cropping allows you to scan a portion of the document. Press (All Settings). Press Initial Setup. Press Scan offset correction. Select Front Page Offset or Back Page Offset. Adjust the area and press OK. Press Automatically Detect Whether a Document Uses Color This feature automatically detects whether the document uses color and generates a scanned image of it.
  • Page 216: Monitor The Machine's Status From Your Computer (Windows ® )

    (Status Monitor) icon in the task tray. Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor.
  • Page 217: Managing The Machine From Your Computer

    Managing the Machine from Your Computer Status Monitor Indicators The Brother Status Monitor icon changes color based on your machine’s status. A green icon indicates that your scanner is in a normal stand-by state. A yellow icon indicates a warning.
  • Page 218 Managing the Machine from Your Computer Click Configuration, and then select Preferences. The ControlCenter4 Preferences window appears. Select (or clear) the Start ControlCenter on computer startup check box. Click OK.
  • Page 219: Set Up The Brother Machine From Your Computer

    The Remote Setup application lets you configure many machine settings from your computer. When you start the Remote Setup application, the settings on your Brother machine are downloaded automatically to your computer and displayed on the screen. If you change the settings on your computer, you can upload them directly to the machine.
  • Page 220 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 221 OK. Cancel Click to exit the Remote Setup application without uploading data to the machine. Apply Click to upload data to the machine without exiting the Remote Setup application. ADS-2400N and ADS-3000N screen...
  • Page 222 • If you require more advanced machine management, use the latest version of BRAdmin Professional 3 utility that is available as a download from support.brother.com. See the BRAdmin Professional 3 Help menu for more information about using BRAdmin Professional 3.
  • Page 223: Routine Maintenance

    Routine Maintenance Clean the Outside of the Machine Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust. Unfold the Output Tray and Document stopper. Wipe the inside of the Output Tray with a dry, soft, lint-free cloth to remove dust.
  • Page 224 Routine Maintenance Firmly push the Output Tray into the machine.
  • Page 225: Clean The Scanner And Rollers

    Routine Maintenance Clean the Scanner and Rollers A spot of dirt or correction fluid on the glass strip may cause poor quality scans. Clean the inside of the scanner if a vertical line appears in the scanned data or if areas are missing in the scanned data. Unplug the machine from the AC power outlet.
  • Page 226 Routine Maintenance From the back of the machine, in the ADF unit, clean the glass strips 1 2 with a soft lint-free cloth. Pinch both sides of the Reverse Roller Cover 1 and pull the Cover down. To remove the Reverse Roller, grab its shaft and pull it toward you and out to the right. Clean the Reverse Roller with a soft, lint-free cloth slightly moistened with water.
  • Page 227 Routine Maintenance Slide the Reverse Roller 1 into the opening on left and place it back into the machine. Close the Reverse Roller Cover. Clean the Pick Up Roller from side to side with a soft, lint-free cloth slightly moistened with water. Close the Front Cover and attach the Extendable ADF.
  • Page 228 Routine Maintenance NOTE For ADS-2800W and ADS-3600W only • When Scheduled Maintenance alert appears on the machine’s LCD, you must clean the machine promptly. If you do not, document jams and paper feed problems may occur. Clean the glass strips with a lint-free cloth. When finished, run your fingertip over the glass to see if you feel anything on it.
  • Page 229: Replace Supplies

    Routine Maintenance Replace Supplies Part Names, Numbers, and Life Cycles Part Name Part No. Standard Replacement Cycle Roller kit PRK-A2001 200,000 sheets Carrier Sheet CS-A3001 500 times Plastic Card Carrier Sheet CS-CA001 500 times NOTE The Standard Replacement Cycle may vary depending on the usage environment, type of documents, and how often documents are scanned.
  • Page 230 Routine Maintenance These parts are available at most Brother retailers. If you cannot find the part you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order parts directly from Brother. Visit us online for a complete selection of the Brother parts and supplies that are available for purchase.
  • Page 231: Check Supplies Replacement Cycle (Ads-2400N / Ads-3000N)

    Routine Maintenance Check Supplies Replacement Cycle (ADS-2400N / ADS-3000N) Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 232 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 233 Routine Maintenance Select Machine Info. in the left navigation pane. The window displays the Pick up Roller Count and ® Reverse Roller Count (the example below uses Windows Start your web browser. In your browser’s address bar, type your machine’s IP address (or your print server name). For example: http://192.168.1.2.
  • Page 234: Check Supplies Replacement Cycle (Ads-2800W / Ads-3600W)

    Routine Maintenance Check Supplies Replacement Cycle (ADS-2800W / ADS-3600W) Press (All Settings). Press Machine Info. Press Usage Counter. The Touchscreen displays Reverse Roller Count and Pick up roller Count. NOTE If the Touchscreen indications warn you to replace the Reverse Roller and/or the Pick Up Roller, order the necessary parts and then replace the used parts with new ones.
  • Page 235 Routine Maintenance From the front of the machine, firmly pull open the tab of the Pick Up Roller Cover. Pull down the green lever 1 toward you and slide the Pick Up Roller out to the left and toward you. NOTE Be careful not to break the green hook.
  • Page 236 Routine Maintenance Take the new pick-up roller and rotate the centre pin towards you. While holding the new pick-up roller as shown in the illustration, make sure the green lever remains upright. Insert the new pick-up roller into the machine as shown in the illustration.
  • Page 237 Routine Maintenance Rotate the lever back and forth to find a spot where you can slide the pick-up roller into the slot. Rotate the green lever until the pick-up roller locks into place. Close the Pick Up Roller Cover. Close the Front Cover and attach the Extendable ADF. Reset the Pick Up Roller’s Counter (see Reset the Usage Counters on page 224).
  • Page 238: Replace The Reverse Roller

    Routine Maintenance Replace the Reverse Roller Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. After approximately 200,000 scans, you may have to replace the Reverse Roller. Open the Front Cover 1. From the back of the machine, pinch the both sides of the Reverse Roller Cover 1 and pull the Cover down.
  • Page 239 NOTE Confirm the following: • The Reverse Roller Count value is 0 (see Check Supplies Replacement Cycle (ADS-2400N / ADS-3000N) on page 215). • The Touchscreen or LED indications do not display either a Replace Roller or Replace Parts message.
  • Page 240: Reset The Usage Counters

    Routine Maintenance Reset the Usage Counters Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode). Click the Remote Setup button.
  • Page 241 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 242 Routine Maintenance Select Machine Info. in the left navigation pane and select the Scheduled maintenance counter option. To reset the Reverse Roller Counter, select the Reverse Roller check box. To reset the Pick Up Roller Counter, select the Pick up Roller check box. Click Apply.
  • Page 243: Reset The Usage Counters (Ads-2800W / Ads-3600W)

    Routine Maintenance Reset the Usage Counters (ADS-2800W / ADS-3600W) Press (All Settings). Press Machine Info. Press Usage Counter. Do one of the following: To reset the Reverse Roller Counter, press Reverse roller Count. To reset the Pick Up Roller Counter, press Pick up roller Count. When the Touchscreen displays a confirmation message, press Yes.
  • Page 244: Packing And Shipping The Machine

    Routine Maintenance Packing and Shipping the Machine When you transport the machine, use the packing materials that came with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. The machine should be adequately insured with the carrier.
  • Page 245 NOTE If you are returning your machine to Brother as part of the Exchange Service, pack only the machine. Keep all separate parts (power cord, Carrier Sheet and USB cable) and printed materials to use with your “Exchange” machine.
  • Page 246: Troubleshooting

    This chapter explains how to resolve problems you may encounter when using your Brother machine. When referred to another User’s Guide for your machine, go to your model’s Manuals page on the Brother Solutions Center at support.brother.com to download the other manuals.
  • Page 247 If the error is not cleared after turning (XX is an error code.) the machine off and then on, make a note of the error message and report it to your Brother dealer or Brother Customer Service (see For Customer Service on page ii).
  • Page 248 USB port. or USB flash drive with a hub, from the USB port. Not Supported The inserted USB flash drive is full. Press any button (ADS-2400N / ADS-3000N) or Insufficient USB Close (ADS-2800W / ADS-3600W) and then do one Storage...
  • Page 249 The maximum sequential number 99 Press any button (see File Name Cannot Be Used File Name Cannot sequential number for the file name (Scan to USB) on page 259) (ADS-2400N / Be Used has been reached. 3000N) or (ADS-2800W / ADS-3600W)
  • Page 250: Document Jam

    Troubleshooting Document Jam Documents can jam in the ADF unit if they are not inserted or fed correctly, if they are too long, or if multiple pages were fed at the same time (multifeed). Follow the steps below to clear a document jam. Take out any paper from the ADF that is not jammed.
  • Page 251 • See Change Scan Settings (ControlCenter4) (Windows ) on page 99 • See Change Scan Button Settings from Brother iPrint&Scan (Mac) on page 106 When you scan from the machine (ADS-2800W / ADS-3600W) Confirm the following settings on the Touchscreen: (Scan to USB/FTP/Network/email Server) •...
  • Page 252: Operational And Software Difficulties

    If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips. You can correct most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips, visit support.brother.com Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability.
  • Page 253 Troubleshooting Difficulty Cause Suggestions The scanned image is The Paper Guides are not adjusted Adjust the Paper Guides to fit the width of the skewed. to fit the width of the document. document. When Scan Size is set to Auto and you are scanning a document that contains The Auto Deskew feature was set to multiple page sizes, insert narrow pages straight...
  • Page 254 Troubleshooting Difficulty Cause Suggestions The order of the output The Output Tray has been positioned Carefully position the Output Tray so that it document pages will so that it does not match the size of the matches the size of the document. change.
  • Page 255 (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4. Cannot find how to — Use Remote Setup. See Set Up the Brother configure the settings Machine from Your Computer on page 203. to scan from the Control Panel of the machine.
  • Page 256 Troubleshooting Difficulty Cause Suggestions Cannot save the The machine is processing. Wait until the machine finishes processing and settings in Remote then try again. The machine is being configured Setup or Web Based from the machine’s Control Panel. Stop configuring the machine from the Control Management.
  • Page 257 • TWAIN driver In the Finder menu bar, click Go > Applications > Brother > TWAIN Driver Utility, and then double-click the Device Selector icon. The Device Selector window appears. Reselect your network machine, make sure Status is idle, and then click OK.
  • Page 258 Difficulty Suggestions How to check the machine’s IP (ADS-2400N / ADS-3000N) address. (ADS-2400N / ADS-3000N) 1. Start the ControlCenter application. 2. Click the Device Settings tab. 3. Click the Scan to Net Settings button. The Web Based Management window appears.
  • Page 259: Machine Information

    Troubleshooting Machine Information Check the Serial Number (ADS-2400N / ADS-3000N) Start the application. ® Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 260 In the Finder menu bar, click Go > Applications > Brother. Double-click the Remote Setup icon. NOTE • To use Remote Setup, go to your model's Downloads page on the Brother Solutions Center at support.brother.com and download Remote Setup from Utilities. • Remote Setup for Mac supports USB connections only.
  • Page 261: Check The Serial Number (Ads-2800W / Ads-3600W)

    Troubleshooting Select Machine Info. in the left navigation pane. The window displays the Serial No. (the example ® below uses Windows Check the Serial Number (ADS-2800W / ADS-3600W) Press (All Settings). Press Machine Info. Press Serial No. The Touchscreen displays the machine’s serial number. WLAN Enable/Disable (ADS-2800W / ADS-3600W) Press (All Settings).
  • Page 262: Lan Enable/Disable

    Press Wired LAN. Press a or b to display Wired Enable. Press Wired Enable. Press On (or Off). ADS-2400N/ADS-3000N Open the front cover. Press and hold for about five seconds until the machine beeps. To disable LAN: press and hold for about five seconds until the machine beeps.
  • Page 263: Reset Functions

    We recommend performing this procedure before transferring or disposing of the machine. NOTE Unplug the interface cable before you choose Network or All Settings. Reset the Machine (ADS-2400N / ADS-3000N) Open the Front Cover 1. Do one of the following: Press for about five seconds until the machine beeps to reset the network.
  • Page 264: Reset The Machine (Ads-2800W / Ads-3600W)

    Troubleshooting Press for about five seconds until the machine beeps to reset the Reverse Roller Counter. Press for about five seconds until the machine beeps to reset the Pick Up Roller Counter and Reverse Roller Counter. Reset the Machine (ADS-2800W / ADS-3600W) Press (All Settings).
  • Page 265: A Specifications

    Specifications General NOTE This chapter provides a summary of the machine’s specifications. For additional specifications, visit support.brother.com for details. Model ADS-2400N ADS-3000N ADS-2800N ADS-3600N Memory Capacity Standard 256 MB 512 MB Power Source 100 - 120 V AC 50/60 Hz...
  • Page 266 (306 mm) 13.9 in 12.3 in (352 mm) (313 mm) 26.2 in (665 mm) Approx. Weights 9.8 lb (4.45 kg) (ADS-2400N / 10 lb (4.55 kg) (ADS-2800W / ADS-3000N) ADS-3600W) Temperature Operating 41 to 95 °F (5 to 35 °C) Storage...
  • Page 267: Scanner

    Up to 8.5 in. (215 mm) Grayscale 256 levels Max. Speed For detailed specifications, visit support.brother.com For the latest driver updates for the OS X you are using, visit support.brother.com Direct Scan Feature (Scan to USB) Compatible Media USB flash drive 1 Interface Interface USB 2.0 Hi Speed...
  • Page 268: Interfaces

    (AES), EAP, EAP RAST, PEAP, EAP TTLS, EAP TLS ADS-3600W) Setup Support Utility (ADS-2800W / WLAN Assistant ADS-3600W) If you require more advanced scanner management, use the latest Brother BRAdmin Professional utility version that is available as a download from support.brother.com...
  • Page 269: Computer Requirements

    System OS X 10.10.x 1000Base-TX OS X 10.11.x (Ethernet) Wireless 802.11b/g/n Conditions: ® For the latest driver updates, visit (in USA) www.brother.com Nuance™ PaperPort™ 14SE supports Windows XP 32 bit ® ® ® (SP3), Windows Vista , Windows 7, Windows (in Canada) www.brother.ca...
  • Page 270: B Appendix

    Appendix Entering Text (ADS-2800W / ADS-3600W) When you must enter text into a machine a keyboard appears on the Touchscreen. NOTE • To change between lowercase or uppercase, press • To toggle between the keyboards (letters, numbers, or symbols), press Inserting Spaces To enter a space, press Space.
  • Page 271: Led Indications (Ads-2400N / Ads-3000N)

    Appendix LED Indications (ADS-2400N / ADS-3000N) The LED indications on the control panel are explained in the table below. The LED is off. The LED is on. The LED is blinking. LEDs Machine Status Ready (USB connected) The machine is connected to a USB device and ready to scan.
  • Page 272 Appendix LEDs Machine Status Ready (Net Device 2) The machine is ready to scan to Network Device 2. Ready (Net Device 3) The machine is ready to scan to Network Device 3. Connecting (Scan to PC) The machine is connecting to the Scan to PC destination. Connecting (Scan to Net Device 1) The machine is connecting to Network Device 1 for scanning.
  • Page 273 Appendix LEDs Machine Status Connecting (Scan to Net Device 2) The machine is connecting to Network Device 2 for scanning. Connecting (Scan to Net Device 3) The machine is connecting to Network Device 3 for scanning. Scanning (Scan from PC) The machine is scanning from a computer.
  • Page 274 • See Change Scan Settings (ControlCenter4) ® (Windows ) on page 99. • See Scan Using Brother iPrint&Scan (Mac) on page 106. ® • See Change Scan to PC Settings (Windows on page 190. • See Scan Options Using the Touchscreen...
  • Page 275 Change the file name by doing one of the following: • See Change Scan Settings (ControlCenter4) ® (Windows ) on page 99. • See Scan Using Brother iPrint&Scan (Mac) on page 106. ® • See Change Scan to PC Settings (Windows on page 190.
  • Page 276 Appendix LEDs Machine Status Write Protect The media is write protected. To clear the error, press the Stop key. Scheduled Maintenance Alert Scheduled maintanance alert counter is up to max. Please clean the rollers in the machine and reset the counter. Access Error The media has been removed.
  • Page 277 Appendix LEDs Machine Status Server Time Out (Scan to FTP) Check the following, and then try again: The network settings are correct. Your wireless access point/router is turned on. The remote FTP server is turned on. The name (or IP address) of the FTP remote server is correct.
  • Page 278 To change the settings, do one of the following: See Change Scan Settings (ControlCenter4) ® (Windows ) on page 99. See Scan Using Brother iPrint&Scan (Mac) on page 106. ® See Change Scan to PC Settings (Windows on page 190.
  • Page 279 Appendix LEDs Machine Status Stopped Ejecting The machine has stopped ejecting the document or plastic cards. To continue ejecting, press the Stop button. Remote Setup Remote Setup is in process. To cancel Remote Setup, click the Stop button in the Remote Setup window on your computer.
  • Page 280 Appendix LEDs Machine Status Front Cover open The Front Cover is open. Pick Up Roller Alert The maximum Pick Up Roller Counter has been exceeded. To clear the error, do the following: Reset the Pick Up Roller Counter. Reverse Roller Alert The Reverse Roller has been used over 200,000 times.
  • Page 281 Appendix LEDs Machine Status Pick Up Roller & Reverse Roller alert & Scheduled Maintenance Alert The Pick Up Roller and Reverse Roller have been used over the limit and Periodic Cleaning Counter exceeds the limit. To prevent the error, do one of the following: Reset the Pick Up Roller Counter.
  • Page 282: Service Call Indications

    A9: Detected a special scanning error E9: NFC module initialization failure (ADS-3600W only) FE: ROM1 data acquisition error Make a note of the error code and report it to your Brother dealer or Brother customer service (see For Customer Service on page ii).
  • Page 283: Scan Settings

    Appendix Scan Settings If the machine is connected to a computer, see the table below for available settings when scanning from the computer. Configurable Configurable Category Setting Option Settings in Settings in TWAIN 2-sided Scan Off / Long Edge / Short Edge Auto / Black and White / True Gray / 24bit Color Scan Type Gray (Error Diffusion)
  • Page 284 Appendix Configurable Configurable Category Setting Option Settings in Settings in TWAIN Auto Deskew On / Off Remove Background Bleedthrough / Remove Background Color Color Auto Brightness Contrast Color Tone Adjustment Shadow Custom Highlight Gamma Grayscale Adjustment Brightness / Contrast Auto Color Detect Adjust Auto Color Detect Adjust Skip Blank Page Skip Blank Page Image Processing...
  • Page 285 If the machine is connected to a computer, see the table below for available settings when scanning from the control panel. Configurable settings from Configurable Saving settings in settings to Category Setting Option (ADS-2400N / Control Panel a shortcut ADS-3000N / (ADS-2800W / (ADS-2800W / ADS-2800W / ADS-3600W) ADS-3600W) ADS-3600W) 2-sided Scan...
  • Page 286 Appendix Configurable settings from Configurable Saving settings in settings to Category Setting Option (ADS-2400N / Control Panel a shortcut ADS-3000N / (ADS-2800W / (ADS-2800W / ADS-2800W / ADS-3600W) ADS-3600W) ADS-3600W) Auto Deskew On / Off Remove Background Bleedthrough / Remove Background Color...
  • Page 287 Appendix If the machine is not connected to a computer, see the table below for available settings when scanning from the control panel. Configurable Saving settings in settings to Category Setting Option Control Panel a shortcut (ADS-2800W / (ADS-2800W / ADS-3600W) ADS-3600W) 2-sided Scan...
  • Page 288 Appendix Configurable Saving settings in settings to Category Setting Option Control Panel a shortcut (ADS-2800W / (ADS-2800W / ADS-3600W) ADS-3600W) Auto Deskew On / Off Remove Background Bleedthrough / Remove Background Color Color Auto Brightness Color Tone Adjustment Custom Contrast Grayscale Adjustment Brightness / Contrast Auto Color Detect Adjust Auto Color Detect Adjust...
  • Page 289 ABBYY FineReader Pro .......... 123 Remote Setup ............203 Brother Scan Apps ............... 15 Macintosh Brother iPrint & Scan ........... 106 ABBYY FineReader .......... 124 Brother Numbers ............i ICA Compliant ........... 128 Customer Service .............ii TWAIN Compliant ..........124 ®...
  • Page 290 Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web www.brother.com These machines are approved for use in the country of purchase only. Local Brother companies or their dealers will support only machines purchased in their own countries. www.brotherearth.com...

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