Brother ADS-2400N User Manual
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User's Guide
ADS-2400N / ADS-2800W / ADS-3000N / ADS-3600W
ADS-2400N
ADS-2800W
ADS-3000N
ADS-3600W
Version B
ENG

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Summary of Contents for Brother ADS-2400N

  • Page 1 User’s Guide ADS-2400N / ADS-2800W / ADS-3000N / ADS-3600W ADS-2400N ADS-2800W ADS-3000N ADS-3600W Version B...
  • Page 2: Brother Numbers

    Register your product online at www.brother.com/registration By registering your product with Brother, you will be recorded as the original owner of the product. Your registration with Brother: • may serve as confirmation of the purchase date of your product should you lose your receipt;...
  • Page 3: For Customer Service

    Internet services. Mobile Print/Scan Guide for This Guide shows how to use your Brother machine to PDF file / Brother Brother iPrint&Scan scan to, and print from, your mobile device connected...
  • Page 4: Getting Started

    Getting Started Where Should I Go for Features Applications What Can I Do? More Information? Scan to PC Scan to Image ControlCenter4 Scan your document directly For scanning from the Control ® (Windows into a graphics application for Panel of the machine: image editing.
  • Page 5 Where Should I Go for Features Applications What Can I Do? More Information? Scan to PC Scan to email ControlCenter4 Scan your document to your For scanning from the Control ® (Windows default email application so Panel of the machine: (continued) you can send the scanned job ControlCenter2...
  • Page 6 Where Should I Go for Features Applications What Can I Do? More Information? Scan to PC Scan Using the Applications Use the Nuance™ For scanning using the TWAIN/WIA supporting the PaperPort™ 14SE application TWAIN/WIA driver: (continued) Driver for TWAIN/WIA included in the scanner driver, Scan Using Nuance™...
  • Page 7 Where Should I Go for Features Applications What Can I Do? More Information? Scan from Scan to USB — Scan your document and save Save Scanned Documents on a the Control the scanned image on a USB USB Flash Drive on page 156 Panel of the flash drive.
  • Page 8 Google Play, the App Store, or ® the Windows Phone Store. View or Edit Brother Image Use your Android™ mobile Brother Image Viewer Guide Scanned Data Viewer device to view and edit for Android™ (Android™) documents that were scanned (ADS-2800W / by a Brother machine.
  • Page 9 (ADS-2800W / ADS-3600W) can use. (ADS-2800W / ADS-3600W) on page 39 Active Directory Authentication Restricts the use of the Brother machine unless Active Directory (ADS-2800W / ADS-3600W) users provide the user ID and password. Authentication (ADS-2800W / ADS-3600W) on page 48...
  • Page 10 Saving Space and Managing Your Data Feature Description Scan to FTP/SFTP Allows you to transmit scanned data directly to an Scan Documents to an FTP/SFTP server without using a computer. This FTP Server on page 163 feature makes it easy to share large data files that Scan Documents to an cannot be sent by email.
  • Page 11: Table Of Contents

    General Information Using the Guide ............................1 Symbols and Conventions Used in the Guide ..................1 About This Machine ...........................2 Control Panel Overview (ADS-2400N / ADS-3000N) ................3 Control Panel Overview (ADS-2800W / ADS-3600W)................5 Touchscreen LCD..........................6 Basic Operations ..........................9 Shortcut Settings (ADS-2800W / ADS-3600W) ..................10 Adding Scan Shortcuts ........................10...
  • Page 12 Document Specifications Acceptable Documents..........................50 Unacceptable Documents........................52 Loading Capacity..........................53 Area Not to be Perforated........................54 Conditions for Multifeed Detection.....................55 Scanning a Mixed Batch........................55 Carrier Sheet Recommendations ......................57 Scan Preparation Set Up Your Scanner..........................58 Load Documents............................59 Standard-size Documents .........................59 Business Cards ..........................61 Plastic Cards .............................63 Documents Longer than Standard-size .....................64 Documents Not Printed on Standard-size Paper................65 Documents with Facing Pages ......................66...
  • Page 13 ® Create a Custom Tab (ControlCenter4 Advanced Mode) (Windows ) ...........97 Create a Custom Tab ........................97 Create a Custom Button in a Custom Tab..................98 ® Change Scan Settings (ControlCenter4) (Windows )................99 Scan Using ControlCenter2 (Macintosh) ....................105 Scan to Image ..........................106 Scan to OCR ...........................107 Scan to E-mail ..........................108 Scan to File............................109...
  • Page 14 Status Monitor Indicators.........................225 Monitor the Machine’s Status from Your Computer (Macintosh) ............227 Turn the AutoLoad Feature On/Off (ControlCenter2) ..............228 Set Up the Brother Machine from Your Computer.................229 Routine Maintenance Clean the Outside of the Machine ......................233 Clean the Scanner and Rollers......................235 Replace Supplies...........................239...
  • Page 15 General ..............................272 Scanner ..............................274 Direct Scan Feature (Scan to USB).......................274 Interfaces ...............................275 Network..............................275 Computer Requirements........................276 Appendix Entering Text (ADS-2800W / ADS-3600W) ...................277 Inserting Spaces ..........................277 Making Corrections..........................277 LED Indications (ADS-2400N / ADS-3000N)..................278 Service Call Indications ........................289 Scan Settings ..........................290 Index...
  • Page 16: General Information

    General Information Using the Guide Thank you for buying a Brother machine! Reading the documentation will help you make the most of your machine. Symbols and Conventions Used in the Guide The following symbols and conventions are used throughout this guide.
  • Page 17: About This Machine

    4 Front Cover 5 Extendable Output Tray 6 Document Stopper 7 USB 2.0 Port 8 Ethernet Cable Port 9 Hi-Speed USB 2.0 Port (ADS-2400N / ADS-2800W) USB 3.0 SuperSpeed Port (ADS-3000N / ADS-3600W) 10 AC Adapter Connector 11 Security Slot...
  • Page 18: Control Panel Overview (Ads-2400N / Ads-3000N)

    General Information Control Panel Overview (ADS-2400N / ADS-3000N) 1 Error Indicator (with LED) Blinks when the machine is in an error state. For more information, see LED Indications (ADS-2400N / ADS-3000N) on page 278. 2 Power button (with LED) You can turn the machine on and off.
  • Page 19 General Information You can assign the Scan to FTP/SFTP, Scan to Network, Scan to Sharepoint, Scan to PC (Network Connect), or WS Scan functions to these buttons. After configuring the settings, press the button to select your assigned function. These buttons are available only if the machine was set up using the wired network method with the installation disc and a USB cable (see the Quick Setup Guide).
  • Page 20: Control Panel Overview (Ads-2800W / Ads-3600W)

    You can use card authentication by touching the IC card to the NFC Reader on the control panel. If your Android™ device supports the NFC standard, you can scan to your device by touching it to the NFC logo. You must download and install Brother iPrint&Scan to your Android™ device to use this feature.
  • Page 21: Touchscreen Lcd

    General Information Touchscreen LCD You can select one of four screens as the Home screen. When the Home screen is displayed, you can change the displayed screen by swiping left or right, or pressing d or c. The following screens display the machine’s status when the machine is idle: Scan 1 screen The Scan 1 screen provides access to scan features, such as Scan to Web, Scan to PC, Scan to Network.
  • Page 22 Eight Shortcut tabs are available. You can set up to six Shortcuts in each Shortcut tab. A total of 48 Shortcuts are available. 4 to Web Press to connect the Brother machine to an Internet service (for more information, see the Web Connect Guide). 5 to PC Press to access the Scan to PC function.
  • Page 23 9 to SharePoint Press to access the Scan to SharePoint function. 10 Apps Press to connect the Brother machine to the Brother Apps menu. (For more information, see the Web Connect Guide.) 11 WS Scan Press to access the WS Scan function.
  • Page 24: Basic Operations

    General Information Settings screen Press (All Settings) to check and access all the machine’s settings.  General Setup Press to access the full Settings menu.  Shortcut Settings Press to set Shortcuts. For more information, see Shortcut Settings (ADS-2800W / ADS-3600W) on page 10. ...
  • Page 25: Shortcut Settings (Ads-2800W / Ads-3600W)

    General Information Shortcut Settings (ADS-2800W / ADS-3600W) You can add the scan and Web Connect settings you use most frequently as your Shortcuts. Later you can recall and apply these settings quickly. You can add up to 48 Shortcuts. Adding Scan Shortcuts The following settings can be included in a scan Shortcut: to E-mail to FTP /...
  • Page 26 General Information Do one of the following: If you pressed to USB, go to step 8.  If you pressed to E-mail Server, go to step 6.   If you pressed to OCR, to File, to Image or to E-mail, go to step 7. ...
  • Page 27: Adding Web Connect Shortcuts

    General Information Enter a name for the Shortcut using the keyboard on the machine’s Touchscreen. (For help with entering text using the Touchscreen see Entering Text (ADS-2800W / ADS-3600W) on page 277.) Press OK. Press OK to save your Shortcut. Adding Web Connect Shortcuts The settings for these services can be included in a Web Connect Shortcut: ...
  • Page 28: Adding Apps Shortcuts

    General Information Enter a name for the Shortcut using the keyboard on the machine’s Touchscreen. (For help with entering text using the Touchscreen see Entering Text (ADS-2800W / ADS-3600W) on page 277.) Press OK. Press OK to save your Shortcut. Adding Apps Shortcuts The settings for these services can be included in an Apps Shortcut: ...
  • Page 29: Adding Id Card Shortcuts (Ads-3600W Only)

    General Information Adding ID Card Shortcuts (ADS-3600W only) Press Press a tab from 1 to 8 to display the Shortcut you want. Press and hold the Shortcut button. Press Register NFC. NOTE • You cannot use the same ID card for different Shortcuts. •...
  • Page 30: Editing Shortcut Names

    General Information Editing Shortcut Names You can edit a Shortcut name. Press Press a tab from 1 to 8 to display the Shortcut you want. Press and hold the Shortcut button. Press Rename. To edit the name, press and hold to delete the current name, and then enter a new name using the keyboard on the machine’s Touchscreen.
  • Page 31: Accessing Brother Utilities (Windows )

    General Information ® Accessing Brother Utilities (Windows Brother Utilities is an application launcher that offers convenient access to all Brother applications installed on your computer. Launch Brother Utilities for your operating system: ® ® ®  Windows 7 / Windows Vista...
  • Page 32: General Setup (Ads-2400N / Ads-3000N)

    General Information General Setup (ADS-2400N / ADS-3000N) Set Date&Time Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 33 (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. NOTE For more information about Remote Setup, see Set Up the Brother Machine from Your Computer on page 229.
  • Page 34 General Information Select Initial Setup in the navigation tree. ® Windows ...
  • Page 35 General Information  Macintosh Select Date&Time. If you set Auto Daylight to On, the time will be adjusted forward one hour in Spring and adjusted backwards one hour in Autumn. Click OK.
  • Page 36: Set Sleep Time

    General Information Set Sleep Time Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 37 (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. NOTE For more information about Remote Setup, see Set Up the Brother Machine from Your Computer on page 229.
  • Page 38 General Information Select General Setup in the navigation tree. ® Windows ...
  • Page 39 General Information  Macintosh Select how long the machine must be idle before going to sleep. To wake the machine do one of the following:  Press any key.  Open the top cover.  Load your document.  Touch the Screen ...
  • Page 40: Select Your Language

    General Information Select Your Language Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 41 General Information NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears.
  • Page 42 General Information Select Language in the navigation tree. ® Windows ...
  • Page 43 General Information  Macintosh Select the language you want from the Language on Remote Setup drop-down list. Click OK. NOTE You must close the Remote Setup window to save the new language setting.
  • Page 44: Assign The Scan Feature To The Network Device Key 1-3

    General Information Assign the Scan Feature to the Network Device Key 1-3 (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears.
  • Page 45 General Information NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab.
  • Page 46 General Information Click the Scan to Net Settings button. The Web Based Management window appears. NOTE The Scan to Network Device option appears only if you have selected LAN in the connection interface during installation. Select the network device (1, 2 or 3) where you want to assign the Scan to Network feature. Your Machine’s Control Panel Icon Setting Network Device 1...
  • Page 47: General Setup (Ads-2800W / Ads-3600W)

    General Information General Setup (ADS-2800W / ADS-3600W) Set the Backlight Brightness You can adjust the brightness of the Touchscreen backlight. If you are having difficulty reading the Touchscreen, try changing the brightness setting. Press (All Settings). Press General Setup. Press LCD Settings. Press Backlight.
  • Page 48: Select Your Language

    General Information Select Your Language Press (All Settings). Press a or b to display Initial Setup. Press Initial Setup. Press Local Language. Press a or b to display your language. Press your language. Press Memory Storage Your menu settings are stored permanently and, in the event of a power failure, only temporary settings will be lost.
  • Page 49: Automatic Daylight Saving Time

    General Information Automatic Daylight Saving Time You can set the machine to change the time automatically for daylight saving time. The time is adjusted forward one hour in Spring and adjusted backwards one hour in Autumn. Make sure you have set the correct date and time in the Date &...
  • Page 50: Auto Power Off

    General Information Auto Power Off The Auto Power Off feature can reduce power consumption. Set the period of time that the machine will be in Sleep Mode before it automatically powers off. When this feature is set to Off, you must turn the machine off manually.
  • Page 51: Multifeed Detection

    NOTE (Scan to USB only) (ADS-2400N / ADS-3000N) If you have selected JPEG as the file type, your Brother machine saves all data scanned before the multifeed error occurred. Press (All Settings).
  • Page 52: Setting Lock (Ads-2800W / Ads-3600W)

    Write down your password carefully. If you forget it, you must reset the passwords stored in the machine or contact your administrator or Brother customer service. When Setting Lock is On, you cannot change the following settings without a password: ...
  • Page 53: Change The Password

    General Information Change the Password Press (All Settings). Press General Setup. Press Setting Lock. Press Set Password. Enter your existing four-digit password. Press OK. Enter a new four-digit number as the password. Press OK. Re-enter your new password when the Touchscreen displays Verify:. Press OK.
  • Page 54: Secure Function Lock 3.0 (Ads-2800W / Ads-3600W)

    General Information Secure Function Lock 3.0 (ADS-2800W / ADS-3600W) Using the Secure Function Lock feature you can restrict public access to the following features of your Brother machine:  Scan to PC  Scan to FTP  Scan to Network ...
  • Page 55: Before You Begin To Use Secure Function Lock 3.0

    General Information Before you Begin to Use Secure Function Lock 3.0 You can configure the Secure Function Lock settings using a web browser. Before you begin, do the following: Start your web browser. In your browser’s address bar, type your machine’s IP address (or your print server name). For example: http://192.168.1.2/ You can use the machine’s LCD to find its IP address.
  • Page 56: Turning Secure Function Lock On/Off

    General Information Turning Secure Function Lock On/Off Click Administrator. Click User Restriction Function. Select Secure Function Lock or Off. Click Submit. NOTE The Secure Function Lock icon appears at the top of the screen.
  • Page 57: Configure Secure Function Lock 3.0 Using Web Based Management

    General Information Configure Secure Function Lock 3.0 Using Web Based Management Set up groups with restrictions and users with a password and card ID . You can set up to 100 restricted groups and 100 users using a web browser. To set up the web page, see Before you Begin to Use Secure Function Lock 3.0 on page 40, and then follow these steps: For ADS-3600W Click Administrator.
  • Page 58 General Information Select User List / Restricted Functions from the drop-down list for each user. Click Submit.
  • Page 59: Setting Up The Card Authentication For Users (For Ads-3600W)

    General Information Setting Up the Card Authentication for Users (For ADS-3600W) Before setting up the card authentication users, you must set up restricted operations and a user list using the web browser. For more information, see Configure Secure Function Lock 3.0 Using Web Based Management on page 42. Switch to the restricted user mode using the Touchscreen (for more information, see Switching to the restricted user mode using the Touchscreen on page 46).
  • Page 60 General Information In the Public Mode row, clear the check box to restrict the operation in the public user mode. Click Submit.
  • Page 61: Switching Users

    General Information Switching Users This setting allows you to switch between registered restricted users or Public mode when Secure Function Lock is turned on. Switching to the restricted user mode using the Touchscreen Press XXXXX (Where xxxxx is the user’s name.) Press Change User.
  • Page 62 General Information Switching to Public mode using the Touchscreen Press XXXXX (Where xxxxx is the user’s name.) Press Go to Public. NOTE • After a restricted user has finished using the machine, it returns to Public mode after one minute. •...
  • Page 63: Active Directory Authentication (Ads-2800W / Ads-3600W)

    General Information Active Directory Authentication (ADS-2800W / ADS-3600W) Active Directory Authentication restricts the use of the Brother machine. If Active Directory Authentication is enabled, the machine’s control panel is locked. The machine’s settings cannot be changed until the user enters the user ID and password.
  • Page 64: Ldap Authentication (Ads-2800W / Ads-3600W)

    General Information LDAP Authentication (ADS-2800W / ADS-3600W) LDAP Authentication restricts the use of your Brother machine. The machine’s settings cannot be changed until the user enters the user ID and password. For more information about LDAP Authentication, see the Network User’s Guide.
  • Page 65: Document Specifications

    Document Specifications Acceptable Documents NOTE Do not load documents of varying page thickness or paper quality. Standard Paper Length 51 mm to 297 mm Width 51 mm to 215.9 mm Weight 27 g/m to 413 g/m Thickness 0.05 mm to 0.26 mm To scan thinner documents, use the Carrier Sheet.
  • Page 66 Document Specifications Long Paper Length 297 mm to 355.6 mm Width 51 mm to 215.9 mm Weight 40 g/m to 209 g/m Thickness 0.06 mm to 0.26 mm To scan thinner documents, use the Carrier Sheet. Maximum Number of Pages Up to 40 pages and less than 4 mm NOTE •...
  • Page 67: Unacceptable Documents

    • The surface of the document may be damaged when scanning glossy papers such as photographs. • The damage caused by using any unacceptable documents with your Brother machine may not be covered under warranty.
  • Page 68: Loading Capacity

    Document Specifications Loading Capacity The number of sheets that can be loaded in the Paper Guides is determined by the paper size and paper weight. See the graph below. Paper weight (g/m Capacity (Sheets) vs Paper Type Unit Paper Type Capacity A4, LTR (Sheets)
  • Page 69: Area Not To Be Perforated

    Document Specifications Area Not to be Perforated An error may occur if your document has punched holes in the area shaded in light blue in the following figure: Reference point Front side Feed direction Bottom Centre (Unit: mm) NOTE The above condition applies when the document is set in the centre of the pick-up roller.
  • Page 70: Conditions For Multifeed Detection

    Document Specifications Conditions for Multifeed Detection Multifeed is an error where two or more sheets are fed through the ADF at once. It is also called a multifeed when a different document length is detected. Multifeed detection is performed by either checking the overlapping of documents, length of the documents, or the combination of both.
  • Page 71 Document Specifications  Paper size When you scan a mixed batch with different sizes, not feeding the documents straight may cause problems, such as paper jams or part of the image to appear missing. We recommend checking the documents thoroughly before scanning and also checking the image if the document was skewed.
  • Page 72: Carrier Sheet Recommendations

    • Do not leave documents in the Carrier Sheet for extended periods of time, as the printing on the documents may bleed through onto the Carrier Sheet. The damage caused by using any unacceptable document with your Brother machine may not be covered under warranty.
  • Page 73: Scan Preparation

    Scan Preparation Set Up Your Scanner Pull the Output Tray and the Extendable Automatic Document Feeder out of the machine. Carefully position the Output Tray. If the Output Tray is even slightly longer than the document size, the original order of pages may not be preserved when they are ejected from the scanner.
  • Page 74: Load Documents

    Scan Preparation Load Documents The Automatic Document Feeder (ADF) can hold up to 50 pages and feeds each sheet individually. Use 80 g/m paper and always fan the pages before placing them in the ADF. IMPORTANT • Make sure documents with ink or correction fluid are completely dry. •...
  • Page 75 Scan Preparation Align the edges of the pages. Place the pages, face down, top edge first in the ADF between the Guides until you feel they touch the inside of the machine. Feed thin pages slowly and carefully to keep the edge from being folded.
  • Page 76: Business Cards

    Scan Preparation Business Cards Adjust the Paper Guides a to fit the width of your document. Pull the output tray out until you see the engraved card mark.
  • Page 77 Scan Preparation Place your card, face down and top edge first in the ADF between the Guides until you feel it touch the inside of the machine. NOTE • You can load up to 25 business cards (total thickness less than 5 mm at a time).
  • Page 78: Plastic Cards

    Scan Preparation Plastic Cards Adjust the Paper Guides a to fit the width of your document. Place your card, face down and top edge first in the ADF between the Guides until you feel it touch the inside of the machine. NOTE •...
  • Page 79: Documents Longer Than Standard-Size

    Scan Preparation Documents Longer than Standard-size Make sure documents with ink or correction fluid are completely dry. Adjust the Paper Guides a to fit the width of your document. Place your document, face down, top edge first in the ADF between the Guides until you feel it touch the inside of the machine.
  • Page 80: Documents Not Printed On Standard-Size Paper

    Scan Preparation Documents Not Printed on Standard-size Paper Make sure documents with ink or correction fluid are completely dry. Fold your document in half and insert it into the Carrier Sheet. NOTE Set the document in the centre of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet.
  • Page 81: Documents With Facing Pages

    Scan Preparation Place the Carrier Sheet in the ADF between the Guides until you feel it touch the inside of the machine. NOTE To reduce the white space in the centre of a scanned page, position the folded edge of the original document close to the edge of the Carrier Sheet.
  • Page 82 Scan Preparation NOTE • Set the document in the centre of the Carrier Sheet and align the top of the document with the top of the Carrier Sheet. • If the receipt is longer than the Carrier Sheet, you can fold the receipt in two places so that it overlaps when you insert it into the Carrier Sheet.
  • Page 83: Prepare Your Network For Scanning With Your Computer

    Before scanning, confirm the following:  Make sure you have installed the scanner driver by following the steps in the Quick Setup Guide. If your Brother machine is connected via a network cable, make sure the interface cable is physically  secure.
  • Page 84 Prepare Your Network for Scanning with Your Computer NOTE ® ® ® ® ® (Windows Vista , Windows 7, Windows 8, Windows 8.1 and Windows If the User Account Control screen appears, do the following: • For users who have administrator rights: Click Continue or Yes. •...
  • Page 85 Prepare Your Network for Scanning with Your Computer Click the Network Setting tab and select the appropriate connection method. Specify your machine by address Type the IP address of the machine in IP Address, and then click Apply or OK. Specify your machine by name Type the machine node name in Node Name, or click Browse and select the machine you want to use.
  • Page 86 Prepare Your Network for Scanning with Your Computer Click the Scan To Button tab and type your computer name in the Display Name field. The machine’s Touchscreen displays the name you enter. The default setting is your computer name. You can type any name you want.
  • Page 87: Configure Network Scanning For Macintosh

    Prepare Your Network for Scanning with Your Computer Configure Network Scanning for Macintosh If you followed the network installation steps in the Quick Setup Guide, your Brother machine was added to your network automatically. Otherwise, add it to your network using ControlCenter2.
  • Page 88 Prepare Your Network for Scanning with Your Computer Select your machine from the list, and then click Add. NOTE You can also select your machine by specifying its IP address. Click IP, and then type in your machine’s IP address. Click Add.
  • Page 89: Launch The Bradmin Utility

    BRAdmin Light or BRAdmin Professional 3 utility. The BRAdmin Light utility is designed for initial setup of Brother network-connected devices. It can also search for Brother products in a TCP/IP environment, view the status and configure basic network settings, such as the IP address. For information about installing BRAdmin Light from the supplied installation disc, see the Network User’s Guide.
  • Page 90: Before Scanning

    Before scanning You can scan using the following methods:  Using your computer  Using your machine’s Control Panel The available settings vary depending on the method you select. See the table in Appendix on page 290 for the settings available for each method.
  • Page 91: Scan Using Your Computer

    ControlCenter4 also controls the settings for the (for ADS-2400N / ADS-3000N), or to PC button (for ADS-2800W / ADS-3600W) on your Brother machine. For more information about how to configure the ® settings on the machine, see Change Scan to PC Settings (Windows ) on page 207.
  • Page 92 Scan Using Your Computer 6 Save button Saves a scanned image to a folder on your hard disk or uploads it to SharePoint as one of the file types shown in the file type list. 7 Print button Prints the scanned document on your printer. 8 Open with an Application button Scans an image directly to your graphics editor.
  • Page 93 If the icon is not displayed in the task tray, click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4.
  • Page 94: Scan Using Controlcenter4 In Home Mode (Windows )

    Scan Using Your Computer ® Scan Using ControlCenter4 in Home Mode (Windows There are five scan options: Save, Print, Open with an Application, Send E-mail and OCR. This section briefly introduces the Scan tab function. For more details of each function, click (Help).
  • Page 95: Scan Documents Using The Carrier Sheet

    If the icon is not displayed in the task tray, click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4.
  • Page 96 Scan Using Your Computer Select Custom in the Document Type drop-down list, and then click the Custom Settings button. The Custom Scan Settings dialog box appears. Select the Carrier Sheet Mode check box. Select a scan size other than Auto from the Scan Size drop-down list. ®...
  • Page 97: Scan Plastic Cards

    Scan Using Your Computer Scan Plastic Cards Load a plastic card (see Plastic Cards on page 63). NOTE Load up to five plastic cards at a time. Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears.
  • Page 98 Scan Using Your Computer Click the (Scan) button. The machine starts scanning, and then the Scanning Completed dialog box appears. The scanned image appears in the image viewer. NOTE If the Scanning Completed dialog box does not appear and you want to display the number of scanned pages, select the Display Scanning Results check box in Advanced Settings.
  • Page 99: Scan Documents To Sharepoint

    Scan Documents to SharePoint Scan documents and save them to a SharePoint server using this feature. To use this feature, connect your Brother machine to a network that has access to the Internet through a wireless (ADS-2800W / ADS-3600W) or Ethernet connection.
  • Page 100 Scan Using Your Computer Click the File Type drop-down list, and then select the file type. NOTE To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click , and then type the password. In the File Name field, type a prefix for your file name, if needed.
  • Page 101: Scan Using Controlcenter4 In Advanced Mode (Windows )

    Scan Using Your Computer ® Scan Using ControlCenter4 in Advanced Mode (Windows There are five scan options available in Advanced Mode: Image, OCR, E-mail, File and Print. This section briefly introduces the Scan tab function. For more information about each function, click (Help).
  • Page 102: Scan To Image

    Scan Using Your Computer Scan to Image The Scan to Image feature lets you scan an image directly into your graphics application for image editing. Click the Scan tab. Click (Image). The Image dialog box appears. Configure the scan settings, if needed. ...
  • Page 103: Scan To Ocr

    Scan Using Your Computer Scan to OCR The Scan to OCR feature lets you scan and convert a document into text that can be edited by any word processing application. You can change the default word processing application. Click the Scan tab. Click (OCR).
  • Page 104: Scan To E-Mail

    Scan Using Your Computer Scan to E-mail The Scan to E-mail feature lets you scan a document to your default email application so you can send the scanned document as an attachment. Click the Scan tab. Click (E-mail). The E-mail dialog box appears. Configure the scan settings, if needed.
  • Page 105: Scan To File

    Scan Using Your Computer Scan to File The Scan to File feature lets you scan an image to a folder on your hard disk in a supported file format. This feature allows you to archive your paper documents. Click the Scan tab. Click (File).
  • Page 106: Change A Scan Button's Default Settings

    Scan Using Your Computer Change a Scan Button’s Default Settings Right-click the button you want to configure and click Button settings. The settings dialog box appears. Configure other settings as needed. Click OK. The new settings are now saved as default settings. Scan Using the Carrier Sheet Load your document into the Carrier Sheet and load the Carrier Sheet into your machine (see Receipts, Clippings, Photos, and Other Documents on page 66).
  • Page 107 Scan Using Your Computer Click the button you want to use ( (Image), (OCR), (E-mail), (File) or (Print)). The settings dialog box appears (the example below uses Image). Select the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size drop-down list. ®...
  • Page 108: Scan Plastic Cards

    Scan Using Your Computer Scan Plastic Cards Load a plastic card (see Plastic Cards on page 63). NOTE Load up to five plastic cards at a time. Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears.
  • Page 109 Scan Using Your Computer Select the Plastic Card Mode check box. ® Change other settings as needed (see Change Scan Settings (ControlCenter4) (Windows on page 99). Click the Scan button. The machine starts scanning. NOTE • If you do not want to see the settings dialog box again, select the Don’t show me again. check box. •...
  • Page 110: Scan Documents To Sharepoint

    Scan Documents to SharePoint Scan documents and save them to a SharePoint server using this feature. To use this feature, your Brother machine must be connected to a network that has access to the Internet through a wireless (ADS-2800W / ADS-3600W) or wired connection.
  • Page 111 Scan Using Your Computer In the Scan Location field, select the SharePoint radio button, and then type the server address where you want to save your scanned documents. ® Change other settings as needed (see Change Scan Settings (ControlCenter4) (Windows ) on page 99).
  • Page 112: Create A Custom Tab (Controlcenter4 Advanced Mode) (Windows ® )

    Scan Using Your Computer Create a Custom Tab (ControlCenter4 Advanced Mode) ® (Windows You can create up to three tabs that include up to five buttons containing your preferred settings. Create a Custom Tab Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears.
  • Page 113: Create A Custom Button In A Custom Tab

    Scan Using Your Computer Create a Custom Button in a Custom Tab Create a Custom tab. See Create a Custom Tab on page 97. Right-click the new Custom tab, and select Create custom button. Select a button you want to create from the menu.
  • Page 114: Change Scan Settings (Controlcenter4) (Windows )

    Scan Using Your Computer ® Change Scan Settings (ControlCenter4) (Windows The following settings can be changed: Setting Description Applicable Feature Image OCR E-mail File Print File Type Select the file type you want to use for the scanned data. NOTE •...
  • Page 115 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Scan Select one of the Scan Locations: Location • Folder Click the folder icon and browse to the folder where you want to save your scanned document. Select Show Folder to automatically display the destination folder after scanning.
  • Page 116 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Document Document size is set to Auto by default. You can scan Size documents of any size without making any adjustments to Document Size. For faster scan speeds, select the exact size of your document from the Document Size drop-down list.
  • Page 117 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Contrast Adjust the setting (from -50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can increase or decrease the contrast level by moving the slider to the right or left.
  • Page 118 Scan Using Your Computer Setting Description Applicable Feature Image OCR E-mail File Print Plastic Card Scan cards, such as driving licences or insurance cards, Mode using these automatic settings:  Resolution: 600 x 600 dpi  Document Size: 2 in 1 (Auto) ...
  • Page 119 Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting Description Applicable Feature Image E-mail File Print Auto Deskew Corrects the skew (less than 9 mm from the centre of the document to the edge) of the scanned data.
  • Page 120: Scan Using Controlcenter2 (Macintosh)

    ControlCenter2 select the Software Button tab in the configuration menu for each of the SCAN buttons. To start ControlCenter2, click the (ControlCenter2) icon in the Dock. If the (ControlCenter2) icon does not appear in the Dock, in the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter2) icon. ControlCenter2 starts.
  • Page 121: Scan To Image

    Scan Using Your Computer Scan to Image The Scan to Image feature lets you scan an image directly to your graphics application for image editing. This example uses the Apple Preview application. Click the SCAN tab. Click (Image). The Scan to Image dialog box appears. Configure the scan settings, as needed.
  • Page 122: Scan To Ocr

    Scan Using Your Computer Scan to OCR The Scan to OCR feature lets you scan and convert a document into text that can be edited by any word processing application. You can change the default word processing application. Click the SCAN tab. Click (OCR).
  • Page 123: Scan To E-Mail

    Scan Using Your Computer Scan to E-mail The Scan to E-mail feature lets you scan a document to your default email application so you can send the scanned document as an attachment. Click the SCAN tab. Click (E-mail). The Scan to E-mail dialog box appears. Configure the scan settings, as needed.
  • Page 124: Scan To File

    Scan Using Your Computer Scan to File The Scan to File feature lets you scan an image to a folder on your hard disk in a supported file format. This feature allows you to archive your paper documents. Click the SCAN tab. Click (File).
  • Page 125: Change A Scan Button's Default Settings

    (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. NOTE If the (ControlCenter2) icon does not appear in the Dock, in the Finder menu bar, click Go > Applications > Brother, and then double-click the (ControlCenter2) icon. (ControlCenter2) icon appears in the Dock.
  • Page 126 Scan Using Your Computer Click the SCAN tab, and then click the button for the scan-to action you want to change (Image, OCR, E-mail, or File). The settings dialog box appears (the example below uses Image). Select the Carrier Sheet Mode check box. Select a document size other than Auto from the Document Size pop-up menu.
  • Page 127: Scan Plastic Cards

    Scan Using Your Computer Scan Plastic Cards Load a plastic card (see Plastic Cards on page 63). NOTE Load up to five plastic cards at a time. Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the SCAN tab, and then click the button for the scan-to action you want to change (Image, OCR, E-mail, or File).
  • Page 128 Scan Using Your Computer NOTE • If you do not want to see the setting dialog box again, select the Don’t show me again. check box. • Plastic Card Mode automatically uses these settings: • Resolution: 600 x 600 dpi •...
  • Page 129: Set Up Your Favourite Scan Settings Using Controlcenter2 (Macintosh)

    Scan Using Your Computer Set Up Your Favourite Scan Settings Using ControlCenter2 (Macintosh) There are four buttons that you can configure to fit your scanning needs. To customise a button, click the button while holding down the Control key, and the configuration window appears.
  • Page 130: User-Defined Button

    Scan Using Your Computer User-defined Button To customise a button, press and hold the Control key and click the button, and the configuration window appears. Follow these guidelines for button configuration. Scan to Image/OCR/E-mail/File  General tab Enter a name in Name for Custom (up to 30 characters) to create the button name. Select the type of scan from the Scan Action selections.
  • Page 131 Scan Using Your Computer  Settings tab (Scan to Image/OCR/E-mail) Select the Target Application, File Type, Resolution, Scan Type, Document Size and 2-sided Scanning settings. NOTE The Scan to E-mail feature does not support Webmail services. Use the Scan to Image or Scan to File feature to scan a document or picture, and then attach the file of the scanned data to an email message.
  • Page 132 Scan Using Your Computer  Settings tab (Scan to File) Select the file format from the File Type pop-up menu. Save the file to the default folder or select your preferred folder by clicking the Browse button. Select the Resolution, Scan Type, Document Size and 2-sided Scanning settings. To specify the destination of the scanned image, select the Show Save As window check box.
  • Page 133: Change Scan Settings (Controlcenter2) (Macintosh)

    Scan Using Your Computer Change Scan Settings (ControlCenter2) (Macintosh) The following settings can be changed: Setting Description Applicable Feature Image E-mail File Target Select which application is used to open scanned data. Application Only applications installed on your computer (including (for Image, ABBYY FineReader Pro and Evernote) can be selected.
  • Page 134 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File File size Adjust the File size by moving the slider to the right or left. NOTE File size can be adjusted depending on your selected File Type. OCR Language Select a language to match the scanned document’s text.
  • Page 135 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Document Size Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, select the exact size of your document from the Document Size pop-up menu.
  • Page 136 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Carrier Sheet You can scan the following documents using the Carrier Mode Sheet. For this mode, you can select any setting other than Auto from the Document Size pop-up menu. ...
  • Page 137 Scan Using Your Computer You can configure more settings in the Advanced Settings dialog box. Click the Advanced Settings button. Setting Description Applicable Feature Image E-mail File Brightness Adjust the setting (from 0 to 100) to get the best image. The default value of 50 represents an average and is usually suitable for most images.
  • Page 138 Scan Using Your Computer Setting Description Applicable Feature Image E-mail File Auto Deskew Corrects the skew (less than 9 mm from the centre of the document to the edge) of the scanned data. Auto Image Changes the direction of the document based on the text Rotation orientation.
  • Page 139: Scan Using Nuance™ Paperport™ 14Se Or Other Windows ® Applications

    Scan Using Your Computer ® Scan Using Nuance™ PaperPort™ 14SE or Other Windows Applications Scan Using Nuance™ PaperPort™ 14SE You can use the Nuance™ PaperPort™ 14SE application, which is included in the scanner driver, for scanning. Nuance™ PaperPort™ 14SE supports both TWAIN and WIA drivers; the TWAIN driver (recommended) is used ®...
  • Page 140 The Scan or Get Photo panel appears on the left side of the window. Click the Select button. From the Available Scanners list, select TWAIN: TW-Brother ADS-XXXXX (where ADS-XXXXX is the model name of your machine). To use the WIA driver, select the Brother driver that has “WIA” as the prefix. Click OK.
  • Page 141 Scan Using Your Computer Click the Scan button. The scanner setup dialog box appears. Adjust the settings in the scanner setup dialog box as needed (Resolution, Scan Type, 2-sided Scanning, and Document Size).  For more information about TWAIN Driver Settings, see page 127. ...
  • Page 142 Scan Using Your Computer TWAIN Driver Settings Click either the Basic screen or the Advanced Settings for TWAIN driver settings.  Basic screen 1 Scan (Image Type) Select Photo, Web, or Text. You can add new items by clicking . You cannot change the name of Photo, Web and Text, but you can change the name of added items.
  • Page 143 Scan Using Your Computer 2 Resolution Select a scanning resolution from the Resolution drop-down list. Higher resolutions need more memory and transfer time, but produce finer scanned images. Resolution 100 x 100 dpi 150 x 150 dpi 200 x 200 dpi 300 x 300 dpi 400 x 400 dpi 600 x 600 dpi...
  • Page 144 Scan Using Your Computer 4 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure the data file created appears correctly in the scanned document. 2-sided Scan Setting Original Layout Scan Result Long-edge binding Short-edge binding 5 Document Size...
  • Page 145 Scan Using Your Computer  Advanced Settings Paper 1 Auto Deskew Corrects the skew of the scanned data. NOTE • If you enable Carrier Sheet Mode, you cannot enable Auto Deskew. • This function does not apply to the Long Paper document size or the Carrier Sheet Mode. 2 Auto Image Rotation Changes the direction of the document based on the text orientation.
  • Page 146 Scan Using Your Computer Enhancement 1 B&W Threshold Adjustment This setting allows you to adjust the image quality when scanning in Black & White mode. Larger values increase the amount of black in the scanned image, while smaller values increase the amount of white.
  • Page 147 Scan Using Your Computer  Custom Allows you to set the Brightness, Contrast, Shadow, Highlight and Gamma manually. Original Brightness: 25 Contrast: 25 Shadow: 122 Highlight: 240 Gamma: 5.0 NOTE • Shadow cannot be set to a larger value than Highlight. •...
  • Page 148 Scan Using Your Computer  Level Adjusts the strength of the Remove Bleed-through / Pattern and Remove Background Colour effects. This setting is available when the Auto scan type is selected. NOTE This function is available when the Auto, True Grey, or 24bit Colour scan type is selected. 6 Colour Drop Removes specific colours from your scan data.
  • Page 149 Scan Using Your Computer  Blurred Character Correction When there is faint or broken text in the scanned image, this feature allows the machine to combine the letters so that they are more readily detectable as text, combining not only text, but also black dots and lines.
  • Page 150 Scan Using Your Computer  Maximum Clearance If lines are broken, for example due to fading of the image, the lines that are broken for an interval less than or equal to the specified broken line distance will be detected and removed. NOTE •...
  • Page 151 Scan Using Your Computer 10 Punch Hole Removal This feature removes the punch hole markings by filling hole marks with white or the surrounding colour. White  Fill punch holes with white.  Surrounding colour Fill punch holes with the surrounding colour. Paper Handling 1 Carrier Sheet Mode Use the Carrier Sheet to scan the following document types:...
  • Page 152 Scan Using Your Computer 5 Skip Blank Page Removes blank pages of the document from the scanning results. The sensitivity of the Skip Blank Page function can be adjusted with the slider. Moving the slider towards High makes the machine more likely to skip pages, while moving it towards Low makes the machine less likely to skip pages.
  • Page 153 Scan Using Your Computer WIA Driver Settings 1 Paper source You can select Document Feeder only. 2 Picture Type (Image Type) Select Colour picture, Greyscale picture, Black and white picture or text, or Custom Settings. To change advanced settings, click Adjust the quality of the scanned picture. ...
  • Page 154: Scan Using Windows ® Photo Gallery Or Windows ® Fax And Scan

    Scan Using Your Computer ® ® Scan Using Windows Photo Gallery or Windows Fax and Scan ® ® You can use the Windows Photo Gallery or Windows Fax and Scan applications for scanning. These applications use the WIA scanner driver. The steps below will guide you through the scanning operations. ®...
  • Page 155: Use Abbyy Finereader

    Scan Using Your Computer Use ABBYY FineReader You can use the ABBYY FineReader application for scanning. It converts the scanned data into an editable ® ® ® format, such as Microsoft Word, Microsoft Excel, Adobe PDF, HTML and EPUB. See the ABBYY FineReader Help menu for more information about using ABBYY FineReader.
  • Page 156: Scan Using Twain Applications (Macintosh)

    Scan Using TWAIN Applications (for example, Presto! PageManager) Start Presto! PageManager by double-clicking the Presto! PageManager icon on your computer screen. NOTE The first time you use the Brother TWAIN driver, set it as the default driver: Click File > Select Source. Select Brother TWAIN.
  • Page 157: Twain Driver Settings

    Scan Using Your Computer TWAIN Driver Settings (The Brother TWAIN screen supports languages specified in the TWAIN-compliant application you use.) 1 Resolution Select a scanning resolution from the Resolution pop-up menu. Higher resolutions need more memory and transfer time, but produce finer scanned images.
  • Page 158 Scan Using Your Computer 4 Adjust Image Click the Adjust Image button for adjusting the image. Brightness  Adjust the setting (from -50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can set the brightness level by dragging the slider to the right or left to lighten or darken the image.
  • Page 159 Scan Using Your Computer 5 2-sided Scanning Select Long-edge binding or Short-edge binding depending on the layout of your original to make sure the data file created appears correctly in the scanned document. 2-sided Scan Setting Original Layout Scan Result Long-edge binding Short-edge binding 6 PreScan...
  • Page 160: Scan Using Apple Image Capture (Ica Driver)

    You can scan a document using the ICA driver. If you installed the Full Driver & Software Package from the Brother Solutions Center (support.brother.com), the ICA driver is already installed on your computer. You can also scan directly using the Image Capture application.
  • Page 161 Scan Using Your Computer Select your machine from the DEVICES list on the left side of the window. Machines connected via wireless (ADS-2800W / ADS-3600W) or Ethernet LAN, appear in the SHARED list. Load your document. Select a size of your document. Select the destination folder or destination application.
  • Page 162: Ica Driver Settings

    Scan Using Your Computer ICA Driver Settings ADS-XXXXX ADS-XXXXX To adjust image capture settings, click Show Details. Note that the item name and assignable value may vary depending on the machine. 1 Kind Allows you to select from Colour, Black & White or Text. 2 Resolution Specifies the document resolution you want.
  • Page 163 Scan Using Your Computer 9 Combine into single document Allows you to scan a document as one item and save it as one file when selecting PDF or TIFF for the file format. 10 Image Correction Depending on the Kind option selected, it allows you to configure the following settings: Kind Configurable Settings Colour...
  • Page 164: Scan Using The Control Panel

    Scan Using the Control Panel Save Scanned Documents on Your Computer in Home Mode (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears.
  • Page 165 Scan Using the Control Panel  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. ®  Windows...
  • Page 166 Scan Using the Control Panel  Macintosh Select a scan-to action you want to assign (Image, OCR, E-mail, or File) from the pop-up menu. Click OK to close the Remote Setup window. ® Change other settings as needed (see Change Scan to PC Settings (Windows ) on page 207 or Change Scan to PC Settings (Macintosh) on page 215).
  • Page 167: Save Scanned Documents On Your Computer In Advanced Mode

    Scan Using the Control Panel Save Scanned Documents on Your Computer in Advanced Mode (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears.
  • Page 168 Scan Using the Control Panel  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears. ® Windows ...
  • Page 169 Scan Using the Control Panel  Macintosh Select a scan-to action you want to assign (Image, OCR, E-mail, or File) from the pop-up menu. Click OK to close the Remote Setup window. ® Change other settings as needed (see Change Scan to PC Settings (Windows ) on page 207 or Change Scan to PC Settings (Macintosh) on page 215).
  • Page 170 Scan Using the Control Panel If multiple computers are connected to the machine, press a or b to display the destination computer you want to save on. Press the destination computer. Press Options. Configure the following settings as needed: (To configure other settings, press Advanced Settings. For more information, see page 222.) ...
  • Page 171: Save Scanned Documents On A Usb Flash Drive

    Scan Using the Control Panel Save Scanned Documents on a USB Flash Drive Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 172 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears.
  • Page 173 Scan Using the Control Panel Select Scan to USB in the navigation tree, and then configure scan settings as needed. ®  Windows...
  • Page 174 Scan Using the Control Panel  Macintosh Click Apply and then OK. Insert a USB flash drive into the machine. Load your document. Press Scan to USB on the control panel. The machine starts scanning. NOTE The file name consists of the current date and a two-digit sequential number. (ADS-2800W / ADS-3600W) Insert a USB flash drive into your machine.
  • Page 175 Scan Using the Control Panel Press Options. Configure the following settings as needed: (To configure other settings, press Advanced Settings. For more information, see page 222.)  2-sided Scan  Scan Type  Resolution  File Type  Document Size ...
  • Page 176: Save Scanned Documents On Mobile Devices

    • The machine does not support charging any USB devices. • Brother Image Viewer for Android™, which is available for download from Google Play, allows you to view or edit the scanned data. For more information, download the Brother Image Viewer for Android™.
  • Page 177 Scan Using the Control Panel (ADS-2800W / ADS-3600W) 1. Swipe left or right. 2. Press to USB. 3. Press Options. 4. Configure the following settings as needed: (To configure other settings, press Advanced Settings. For more information, see page 222.) ...
  • Page 178: Scan Documents To An Ftp Server

    Scan Using the Control Panel Scan Documents to an FTP Server When you select Scan to FTP, you can scan a black and white or colour document directly to an FTP server on your local network, or on the Internet. The details required to use Scan to FTP can be entered using Web Based Management to set up and store the details in an FTP Profile.
  • Page 179: Start Web Based Management

    Start Web Based Management NOTE To use Web Based Management you must set up the machine using the wireless (ADS-2800W / ADS-3600W) network method with the installation disc (see the Quick Setup Guide). (ADS-2400N / ADS-3000N) Start the ControlCenter application. ® ...
  • Page 180 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Scan to Net Settings button. The Web Based Management window appears. (ADS-2800W / ADS-3600W) Start your web browser.
  • Page 181: Configure The Ftp Default Settings

    Destination field when you click Scan to Network Device in the left navigation bar (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W). In the Host Address field, type the Host Address (for example: “ftp.example.com”; up to 64 characters) or the IP address (for example: “192.23.56.189”), and type the path (up to 60 characters) to the folder...
  • Page 182 Scan Using the Control Panel Click the File Name drop-down list, and then select a file name prefix from the three preset names provided, or from fourteen user-defined names. The file name used for the scanned document will be the file name prefix you have selected, followed by the last six digits of the scanner counter and the file extension (for example: “Estimate_098765.pdf”).
  • Page 183 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page  You can select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a ...
  • Page 184 Scan Using the Control Panel Setting Options Description 2-sided Scan When using 2-sided scanning, select Long edge or Short edge so the layout of the data file’s pages matches your original. Long edge Short edge Brightness Adjust the setting (from -50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images.
  • Page 185: Scan Using Ftp Server Profiles

    Guide) to use the Scan to FTP feature. • Before starting Scan to FTP, you must configure the Scan to FTP profile (see Scan Documents to an FTP Server on page 163). (ADS-2400N / ADS-3000N) Load your document. Press the button to which you have assigned the Scan to FTP feature.
  • Page 186 Scan Using the Control Panel Press a or b to select one of the FTP server profiles listed. Do one of the following:  If the Scan to FTP profile is complete, go to 8.  If the Scan to FTP profile is not complete, go to 5. Press Options.
  • Page 187: Scan Documents To An Sftp Server

    Scan Using the Control Panel Scan Documents to an SFTP Server When you select Scan to SFTP, you can scan a black and white or colour document directly to an SFTP server on your local network, or on the Internet. The details required to use Scan to SFTP can be entered using Web Based Management to set up and store the details in an SFTP Profile.
  • Page 188: Start Web Based Management

    If you have set up the machine using the USB interface method, you must set up the machine using the wireless network method with the installation disc (see the Quick Setup Guide) to use Web Based Management. (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®...
  • Page 189 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Scan to Net Settings button. The Web Based Management window appears. (ADS-2800W / ADS-3600W) Start your web browser.
  • Page 190: Configure The Sftp Default Settings

    In the Profile Name field, type a name for this server profile (up to 15 alphanumeric characters). This name appears in Destination in Scan to Network Device from the Scan tab (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W).
  • Page 191 Scan Using the Control Panel Select the authentication type from the Server Public Key drop-down list. In the Store Directory field, enter the destination folder where your document will be stored on the SFTP server (up to 60 characters). Click the File Name drop-down list, and then select a file name prefix from the three preset names provided, or from fourteen user-defined names.
  • Page 192 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page  You can select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a ...
  • Page 193 Scan Using the Control Panel Setting Options Description 2-sided Scan To scan both sides of the document, select Long edge or Short edge depending on the layout of your original to make sure that the data file Long edge created appears correctly in the scanned document. Short edge Brightness Adjust the setting (from -50 to 50) to get the best image.
  • Page 194: Scan Using Sftp Server Profiles

    • Before starting Scan to SFTP, you must configure the Scan to SFTP profile (see Scan Documents to an SFTP Server on page 172). (ADS-2400N / ADS-3000N) Load your document. Press the button to which you have assigned the Scan to SFTP feature. The machine starts scanning.
  • Page 195 Scan Using the Control Panel Press a or b to select one of the SFTP server profiles listed. Do one of the following:  If the Scan to SFTP profile is complete, go to 7.  If the Scan to SFTP profile is not complete, go to 5. Press Options.
  • Page 196: Scan Documents To A Shared Folder / Network Location (Windows ® )

    Scan Using the Control Panel Scan Documents to a Shared Folder / Network Location ® (Windows When you select Scan to Network, you can scan documents directly to a shared folder located on your local network or the Internet. The details required to use Scan to Network can be entered using Web Based Management to set up and store the details in a Scan to Network profile.
  • Page 197: Start Web Based Management

    Start Web Based Management NOTE To use Web Based Management you must set up the machine using the wireless (ADS-2800W / ADS-3600W) network method with the installation disc (see the Quick Setup Guide). (ADS-2400N / ADS-3000N) Start the ControlCenter application. ® ...
  • Page 198 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Scan to Net Settings button. The Web Based Management window appears. (ADS-2800W / ADS-3600W) Start your web browser.
  • Page 199: Configure The Scan To Network Default Settings

    In the Profile Name field, type a name for this server profile (up to 15 alphanumeric characters). This name appears in Destination in Scan to Network Device from the Scan tab (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W).
  • Page 200 Scan Using the Control Panel Select the quality, file type, document size, file size, 2-sided scan, brightness and contrast settings to use for the scanned data. The following settings can be changed: Setting Options Description Quality Colour 100 dpi  You can select a scanning quality from the Quality drop-down list.
  • Page 201 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page  You can select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a 4 digit ...
  • Page 202 Scan Using the Control Panel Setting Options Description 2-sided Scan To scan both sides of the document, select Long edge or Short edge depending on the layout of your original to make sure that the data file Long edge created appears correctly in the scanned document. Short edge Brightness Adjust the setting (from -50 to 50) to get the best image.
  • Page 203: Scan Using Scan To Network Profiles

    Click Submit. Depending on the condition of the original document, this function may not work correctly. Scan Using Scan to Network Profiles (ADS-2400N / ADS-3000N) Load your document. Press the button to which you have assigned the Network Scan feature.
  • Page 204 Scan Using the Control Panel Press a or b to select one of Network server profiles listed. If the Touchscreen prompts you to enter a PIN, enter the four-digit PIN number for the profile on the Touchscreen. Press OK. Do one of the following: ...
  • Page 205: Scan Documents To Sharepoint

    Scan Using the Control Panel Scan Documents to SharePoint When you select Scan to SharePoint, you can scan a black and white or colour document directly to a SharePoint server. The details required to use Scan to SharePoint can be entered using Web Based Management to set up and store the details in an SharePoint Profile.
  • Page 206: Start Web Based Management

    Start Web Based Management NOTE To use Web Based Management you must set up the machine using the wireless network method with the installation disc (see the Quick Setup Guide). (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu.
  • Page 207 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Scan to Net Settings button. The Web Based Management window appears. (ADS-2800W / ADS-3600W) Start your web browser.
  • Page 208: Set Up A Scan To Sharepoint Profile

    In the Profile Name field, type a name for this server profile (up to 15 alphanumeric characters). This name appears in Destination in Scan to Network Device from the Scan tab (ADS-2400N / ADS-3000N) or on the Touchscreen of the machine (ADS-2800W / ADS-3600W).
  • Page 209 Scan Using the Control Panel Select the quality, file type, document size and 2-sided scan you want to use for the scanned data. The following settings can be changed: Setting Options Description Quality Colour 100 dpi  You can select a scanning quality from the Quality drop-down list. Higher qualities need more memory and transfer time, but produce Colour 150 dpi finer scanned images.
  • Page 210 Scan Using the Control Panel Setting Options Description File Type PDF Single-Page  You can select the file type you want to use for the scanned data. PDF Multi-Page If you select Secure PDF, the machine will ask you to enter a ...
  • Page 211 Scan Using the Control Panel Setting Options Description 2-sided Scan To scan both sides of the document, select Long edge or Short edge depending on the layout of your original to make sure that the data file Long edge created appears correctly in the scanned document. Short edge Brightness Adjust the setting (from -50 to 50) to get the best image.
  • Page 212 Scan Using the Control Panel Set Auto Deskew to Auto if you want to correct the skew (less than 9 mm from the centre of the document to the edge) of the scanned data. To remove blank pages of the document from the scanned data, set Skip Blank Page to On.
  • Page 213: Scan Using Web Services (Windows Vista ® , Windows ® 7, Windows ® 8, Windows ® 8.1 And Windows ® 10)

    OS and your Brother machine are different. (ADS-2400N / ADS-3000N) If using ADS-2400N or ADS-3000N, you need to assign WS Scan to one of the three Network Device Keys. For more information, see Assign the Scan Feature to the Network Device Key 1-3 on page 29.
  • Page 214: Configuring Settings For Scanning

    Click your machine, and then click the Scan profiles button. The Scan profiles dialog box appears. Select the scan profile you want to use. Make sure the scanner selected in Scanner is a Brother machine that supports Web Services for scanning.
  • Page 215: Send Scanned Documents Directly To An Email Address (Ads-2800W / Ads-3600W)

    Web Based Management, the to My E-mail button appears when you log on to the machine using Secure Function Lock, Active Directory Authentication or LDAP Authentication. If this option is not available, update your machine's firmware. Go to your model's Downloads page on the Brother Solutions Center at support.brother.com Press OK, and then do one of the following: ...
  • Page 216: Select An Email Address From The Address Book

    Scan Using the Control Panel NOTE • To save your new settings as default settings, press Set New Default. • To restore factory settings, press Factory Reset. Press OK. Press Start. The machine starts scanning, and then sends the scanned document to the email address directly. NOTE To save the settings as a shortcut, press Save as Shortcut.
  • Page 217: Set Up The Address Book (Ads-2800W / Ads-3600W)

    Scan Using the Control Panel Set Up the Address Book (ADS-2800W / ADS-3600W) The Address Book feature lets you select an email address to send the scanned data directly. You can configure the Address Book from the control panel of the machine. NOTE You can also configure the Address Book with Remote Setup or Web Based Management.
  • Page 218: Delete An Email Address

    Scan Using the Control Panel Do one of the following: To change the name, go to step 9.  To change the email address, go to step A.  Press Name. The keyboard appears on the Touchscreen. Enter a new name, and then press OK. Press Address.
  • Page 219: Set Up A Group

    Scan Using the Control Panel Set Up a Group You can register up to 20 groups. Each group can have up to 299 email addresses. NOTE Before setting up a group, you need to register more than one email address. Swipe left or right, or press d or c to display Scan 2.
  • Page 220: Delete A Group

    Scan Using the Control Panel Press Name. The keyboard appears on the Touchscreen. Enter a new group name. Press OK. Press Add/Delete. Press a or b until you find the email address you want to add or delete. Press the email address. Press OK.
  • Page 221: Upload Scanned Documents To The Web (Ads-2800W / Ads-3600W)

    Scan Using the Control Panel Upload Scanned Documents to the Web (ADS-2800W / ADS-3600W) Scan to Web lets you scan a document and upload it directly to Web Services. See the Web Connect Guide.
  • Page 222: Change Scan To Pc Settings (Windows )

    • If the icon does not appear in the task tray, click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4.
  • Page 223 Scan Using the Control Panel NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings. Click the Device Scan Settings button. The Device Scan Settings dialog box appears. The following settings can be changed: Click the tab for the scan-to action you want to change (Image, OCR, E-mail, or File). Change the settings.
  • Page 224 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File File Type Select the file type you want to use for the scanned data. NOTE • To save the document as a password-protected PDF, select Secure PDF (*.pdf) from the File Type drop-down list, click the (Set PDF Password) button, and enter the password.
  • Page 225 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Scan Type Select from a range of scan colour depths. Black & White Use for text or line art images. Grey (Error Diffusion) Use for photographic images or graphics. (Error Diffusion is a method for creating simulated grey images without using true grey dots.
  • Page 226 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Contrast Adjust the setting (from -50 to 50) to get the best image. The default value of 0 represents an average and is usually suitable for most images. You can increase or decrease the contrast level by moving the slider to the right or left.
  • Page 227 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Plastic Card Mode Scan cards, such as driving licences or insurance cards, using these automatic settings:  Resolution: 600 x 600 dpi  Document Size: 2 in 1 (Auto) ...
  • Page 228 Scan Using the Control Panel Change the settings. The following settings can be changed: Setting Description Applicable Feature Image E-mail File Print Auto Deskew Corrects the skew (less than 9 mm from the centre of the document to the edge) of the scanned data. centre of the right edge of the left edge of the...
  • Page 229 Scan Using the Control Panel Click OK to close the Advanced Settings dialog box. Click OK to close the Device Scan Settings dialog box.
  • Page 230: Change Scan To Pc Settings (Macintosh)

    Scan Using the Control Panel Change Scan to PC Settings (Macintosh) Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. While holding down the Control key, click a button for the scan-to action you want to change (Image, OCR, E-mail, or File).
  • Page 231 Scan Using the Control Panel Change the settings. The following settings can be changed: Setting Description Applicable Feature Image E-mail File Target Application Select which application is used to open scanned data. Only applications installed on your computer can be selected.
  • Page 232 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File File Name Click the Change button for Image, OCR or E-mail. Enter a prefix for the file name if needed. Destination File Click the Change button, and then the Browse button to Path change the folder where you want to save your scanned document.
  • Page 233 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Document Size Document size is set to Auto by default. You can scan documents of any size without making any adjustments to Document Size. For faster scan speeds, select the exact size of your document from the Document Size pop-up menu.
  • Page 234 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Plastic Card Mode Scan cards, such as driving licences or insurance cards, using these automatic settings:  Resolution: 600 x 600 dpi  Document Size: 2 in 1 (Auto) ...
  • Page 235 Scan Using the Control Panel Change the settings. The following settings can be changed: Setting Description Applicable Feature Image E-mail File Brightness Adjust the setting (from 0 to 100) to get the best image. The default value of 50 represents an average and is usually suitable for most images.
  • Page 236 Scan Using the Control Panel Setting Description Applicable Feature Image E-mail File Skip Blank Page Removes blank pages of the document from the scanning results. Multifeed Uses an ultrasonic sensor to detect when a multifeed has Detection occurred. When your machine detects a multifeed, you must confirm that the data scanned so far has been saved, and then start scanning again at the next page or the beginning of the document.
  • Page 237: Scan Options Using The Touchscreen (Ads-2800W / Ads-3600W)

    Scan Using the Control Panel Scan Options Using the Touchscreen (ADS-2800W / ADS-3600W) Skip Blank Page Function If you set this feature to On, your machine removes blank pages of the document from the scanning results. Use the slider to adjust the sensitivity of the Skip Blank Page feature. Moving the slider towards “High” makes the scanner more likely to skip pages, while moving it towards “Low”...
  • Page 238: Scan Specify Area

    Scan Using the Control Panel Scan Specify Area Cropping allows you to capture a portion of the document being scanned. Press (All Settings). Press Initial Setup. Press Scan offset correction. Select Front Page Offset or Back Page Offset. Adjust the area and press OK. Press Automatically Detect Whether a Document Uses Colour Automatically detects whether the document uses colour and generates a scanned image of the document.
  • Page 239: Managing The Machine From Your Computer

     Click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Status Monitor. The Brother Status Monitor screen appears.
  • Page 240: Status Monitor Indicators

    Managing the Machine from Your Computer Status Monitor Indicators The Brother Status Monitor icon changes colour based on your machine’s status. A green icon indicates that your scanner is in a normal stand-by state. A yellow icon indicates a warning.
  • Page 241 Managing the Machine from Your Computer Click Configuration, and then select Preferences. The ControlCenter4 Preferences window appears. Select (or clear) the Start ControlCenter on computer startup check box. Click OK.
  • Page 242: Monitor The Machine's Status From Your Computer (Macintosh)

    The Status Monitor window appears and displays the status of your Brother machine. 1 Troubleshooting Click to access the troubleshooting web page by clicking the Troubleshooting button. 2 Visit the Genuine Supplies website Click to access the Brother genuine supplies web page by clicking the Visit the Genuine Supplies website button.
  • Page 243: Turn The Autoload Feature On/Off (Controlcenter2)

    Managing the Machine from Your Computer Turn the AutoLoad Feature On/Off (ControlCenter2) Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click Configuration, and then select Preferences. The ControlCenter2 Preferences window appears. Select (or clear) the Start ControlCenter on computer startup check box. Click OK.
  • Page 244: Set Up The Brother Machine From Your Computer

    Managing the Machine from Your Computer Set Up the Brother Machine from Your Computer Use the Remote Setup application to configure your machine’s settings directly from your computer and upload them directly to the machine. The Remote Setup application automatically downloads the settings from your machine to your computer and displays them on the screen.
  • Page 245 (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Tools in the left navigation bar, and then click Remote Setup.  Macintosh In the Finder menu bar, click Go > Applications > Brother, and then double-click the Remote Setup icon.
  • Page 246 OK.  Cancel Click to exit the Remote Setup application without uploading data to the machine.  Apply Click to upload data to the machine without exiting the Remote Setup application. (ADS-2400N / ADS-3000N)
  • Page 247 (For network users only.) (See Configure Network Scanning for Macintosh on page 72.) For more advanced machine management, use the latest version of BRAdmin Light utility that is available as a download from support.brother.com. See the BRAdmin Light Help menu for more information about using BRAdmin Light.
  • Page 248: Routine Maintenance

    Routine Maintenance Clean the Outside of the Machine Wipe the Control Panel with a dry, soft, lint-free cloth to remove dust. Unfold the Output Tray and Document stopper. Wipe the inside of the Output Tray with a dry, soft, lint-free cloth to remove dust.
  • Page 249 Routine Maintenance Firmly insert the Output Tray into the machine.
  • Page 250: Clean The Scanner And Rollers

    Routine Maintenance Clean the Scanner and Rollers A spot of dirt or correction fluid on the glass strip may cause poor-quality scans. If a vertical line appears in the scanned data or if parts of the document are missing, you must clean the inside of the scanner. Unplug the machine from the AC electrical socket.
  • Page 251 Routine Maintenance At the back of the machine, in the ADF unit clean the glass strips a s with a soft lint-free cloth. Pinch both sides of the reverse roller cover a and pull the cover down. Slide the reverse roller to the right, and pull it towards you. Clean the reverse roller with a soft, lint-free cloth slightly moistened with cleaner.
  • Page 252 Routine Maintenance Slide the reverse roller a to the left edge to place the reverse roller back into the machine. Close the reverse roller cover. Clean the pick-up roller from side to side with a soft, lint-free cloth slightly moistened with cleaner. Close the front cover and attach the Extendable ADF.
  • Page 253 Routine Maintenance NOTE (ADS-2800W / ADS-3600W) If you continue to use the machine without cleaning, problems like document jams, multifeeds and misfeeds can easily occur. When Scheduled Maintenance alert appears, you must clean the machine promptly. You can clean the glass strips with a lint-free cloth. When finished, run your fingertip over the glass to see if you can feel anything on it.
  • Page 254: Replace Supplies

    Routine Maintenance Replace Supplies The Status Monitor alerts you when the machine detects that supplies are near the end of their life. Part Names, Numbers, and Life Cycles Part Name Part No. Standard Replacement Cycle Roller kit PRK-A2001 200,000 sheets Cleaner CNR-A2001 20 times...
  • Page 255: Check Supplies Replacement Cycle (Ads-2400N / Ads-3000N)

    Routine Maintenance Check Supplies Replacement Cycle (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray and select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 256 Routine Maintenance NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears.
  • Page 257 Routine Maintenance Select Machine Info. in the navigation tree. The window displays the Pick up Roller Count and ® Reverse Roller Count (the example below uses Windows Start your web browser. In your browser’s address bar, type your machine’s IP address (or your print server name). For example: http://192.168.1.2.
  • Page 258: Check Supplies Replacement Cycle (Ads-2800W / Ads-3600W)

    Routine Maintenance Check Supplies Replacement Cycle (ADS-2800W / ADS-3600W) On the scanner’s Touchscreen press (All Settings). Press Machine Info. Press Usage Counter. The Touchscreen displays Reverse Roller Count and Pick up roller Count. NOTE If the Touchscreen notifications warn you to replace the reverse roller or the pick-up roller, order the necessary parts, and then replace the used parts with the new ones.
  • Page 259 Routine Maintenance From the front of the machine, firmly pull open the tab of the pick-up roller cover. Pull down the green lever a towards you and slide the pick-up roller out to the left. NOTE Be careful not to break the green hook. If it does not pull down easily, gently use a little more force. NOTE If you have problems with removing the green hook, pull it with more force.
  • Page 260 Routine Maintenance Take the new pick-up roller and rotate the centre pin towards you. While holding the new pick-up roller as shown in the illustration, make sure the green lever remains upright. Insert the new pick-up roller into the machine as shown in the illustration.
  • Page 261 Routine Maintenance Rotate the lever back and forth to find a spot where you can slide the pick-up roller into the slot. Rotate the green lever until the pick-up roller locks into place. Close the pick-up roller cover. Close the front cover and attach the Extendable ADF. Reset the pick-up roller’s counter (see Reset the Usage Counters on page 249).
  • Page 262: Replace The Reverse Roller

    Routine Maintenance Replace the Reverse Roller Your machine is equipped with a scan counter that automatically counts how many times the machine has scanned. When the machine scans 200,000 times, the Status Monitor displays a message to remind you to replace the reverse roller.
  • Page 263 Make sure you have checked the following: • The reverse roller count value is 0 (see Check Supplies Replacement Cycle (ADS-2400N / ADS-3000N) on page 240). • The error message on the Status Monitor has been cleared. • The Touchscreen or LED indications do not display either a Replace Roller or Replace Parts message.
  • Page 264: Reset The Usage Counters

    Routine Maintenance Reset the Usage Counters Start ControlCenter. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 265 Routine Maintenance NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears.
  • Page 266 Routine Maintenance Select Machine Info. in the navigation tree, and then select the Scheduled maintenance counter option.  To reset the reverse roller counter, select the Reverse Roller check box.  To reset the pick-up roller counter, select the Pick up Roller check box. Click Apply.
  • Page 267: Reset The Usage Counters (Ads-2800W / Ads-3600W)

    Routine Maintenance Reset the Usage Counters (ADS-2800W / ADS-3600W) On your scanner’s Touchscreen press (All Settings). Press Machine Info. Press Usage Counter. Do one of the following:  To reset the reverse roller counter, press Reverse roller Count.  To reset the pick-up roller counter, press Pick up roller Count. When the Touchscreen displays a confirmation message, press Yes.
  • Page 268: Packing And Shipping The Machine

    Routine Maintenance Packing and Shipping the Machine When you transport the machine, use the packing materials supplied with your machine. If you do not pack the machine correctly, any damage that may occur in transit may not be covered by your warranty. The machine should be adequately insured with the carrier.
  • Page 269 Routine Maintenance Pack the machine and the printed materials in the original carton with the original packing material as shown below. Close the carton and tape it shut.
  • Page 270: Troubleshooting

    Troubleshooting Overview This chapter explains how to resolve typical problems you may encounter when using your Brother machine. Go to your model’s Manuals page on the Brother Solutions Center at support.brother.com to download the other manuals. Identifying The Problem Make sure you have checked the following: ...
  • Page 271 If the error is not cleared after turning (XX is an error code.) the machine off and on, make a note of the error message and report it to your Brother dealer or Brother customer service (see For Customer Service on page ii).
  • Page 272 USB port. or USB flash drive with a hub, from the USB port. Not Supported The inserted USB flash drive is full. Press any button (ADS-2400N / ADS-3000N) or Insufficient USB Close (ADS-2800W / ADS-3600W), and then do one Storage...
  • Page 273 The maximum sequential number 99 Press any button (see File Name Cannot Be Used File Name Cannot Be sequential number for the file name (Scan to USB) on page 282) (ADS-2400N / Used has been reached. 3000N) or (ADS-2800W / ADS-3600W), and then do one of the following: ...
  • Page 274: Document Jam

    Troubleshooting Document Jam Documents can jam in the ADF if: the documents are not inserted or fed correctly   the documents are too long  multiple pages are fed at the same time (multifeed) Follow the steps below to clear a document jam: Take out any paper that is not jammed from the ADF.
  • Page 275 Troubleshooting Close the front cover. Press any button (ADS-2400N / ADS-3000N) or (ADS-2800W / ADS-3600W). NOTE When clearing the multifeed, you must confirm that the data scanned so far has been saved, and then start scanning again at the next page or the beginning of the document.
  • Page 276: Operational And Software Difficulties

    If you think there is a problem with your machine, check the table below and follow the troubleshooting tips. You can resolve most problems yourself. If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips, visit support.brother.com Using non-Brother supplies may affect the scan quality, hardware performance, and machine reliability.
  • Page 277 Troubleshooting Difficulty Cause Suggestions The scanned image is  The Paper Guides are not adjusted  Adjust the Paper Guides to fit the width of the skewed. to fit the width of the document. document. If Scan Size is set to Auto and you are scanning a document that contains multiple ...
  • Page 278 Troubleshooting Difficulty Cause Suggestions The order of the output The Output Tray has been positioned Carefully position the Output Tray so that it document pages so that it does not match the size of the matches the size of the document. changes.
  • Page 279 ControlCenter4 ® (Windows click (Brother Utilities) on your desktop, and then click the drop-down list and select your model name (if not already selected). Click Scan in the left navigation bar, and then click ControlCenter4. Cannot start...
  • Page 280 Troubleshooting Difficulty Cause Suggestions Cannot configure the — Use Remote Setup. See Set Up the Brother settings to scan from Machine from Your Computer on page 229. the Control Panel of the machine. (ADS-2400N / ADS-3000N) Cannot save the ...
  • Page 281 (ADS-2800W / ADS-3600W) See Troubleshooting in the Network User’s Guide. Reset the network settings. See Reset the Machine (ADS-2400N / ADS-3000N) on page 270. See Reset the Machine (ADS-2800W / ADS-3600W) on page 271. How to check the machine’s (ADS-2400N / ADS-3000N) IP address.
  • Page 282: Machine Information

    Troubleshooting Machine Information Check the Serial Number (ADS-2400N / ADS-3000N) Start the ControlCenter application. ®  Windows Click the (ControlCenter4) icon in the task tray, and then select Open from the menu. The ControlCenter4 window appears. Click the Device Settings tab (the example below uses Home Mode).
  • Page 283 Troubleshooting NOTE If using Advanced Mode, click the (Settings) icon to access Device Settings.  Macintosh Click the (ControlCenter2) icon in the Dock. The ControlCenter2 window appears. Click the DEVICE SETTINGS tab. Click the Remote Setup button. The Remote Setup window appears.
  • Page 284: Check The Serial Number (Ads-2800W / Ads-3600W)

    Troubleshooting ® Select Machine Info. in the navigation tree. The Serial No. appears (the example below uses Windows Check the Serial Number (ADS-2800W / ADS-3600W) On your machine’s Touchscreen press (All Settings). Press Machine Info. Press Serial No. The Touchscreen displays the machine’s serial number. WLAN Enable/Disable (ADS-2800W / ADS-3600W) Press (All Settings).
  • Page 285: Reset Functions

    We recommend performing this procedure before transferring, or disposing of, the machine. NOTE Unplug the interface cable before you select Network or All Settings. Reset the Machine (ADS-2400N / ADS-3000N) Open the front cover 1. Do one of the following: ...
  • Page 286: Reset The Machine (Ads-2800W / Ads-3600W)

    Troubleshooting  Press for about five seconds until the machine beeps to reset the reverse roller counter.  Press for about five seconds until the machine beeps to reset the pick-up roller counter and reverse roller counter. Reset the Machine (ADS-2800W / ADS-3600W) Press (All Settings).
  • Page 287: A Specifications

    Specifications General NOTE This chapter provides a summary of the machine’s specifications. For additional specifications, visit www.brother.com Model ADS-2400N ADS-3000N ADS-2800W ADS-3600W Memory Capacity Standard 256 MB 512 MB Power Source AC: 220 - 240 V, 50/60 Hz Touchscreen LCD (Liquid Crystal Display) Touchscreen 93.4 mm TFT...
  • Page 288 ADS-2800W ADS-3600W Dimensions 306 mm 182 mm 258 mm 306 mm 352 mm 313 mm 665 mm Approx. Weights 4.45 kg (ADS-2400N / 4.55 kg (ADS-2800W / ADS-3000N) ADS-3600W) Temperature Operating Between 5°C and 35°C Storage Between 0°C and 40°C...
  • Page 289: Scanner

    215 mm Greyscale 256 levels Max. Speed For detailed specifications, visit www.brother.com For the latest driver updates for the version of OS X you are using, visit support.brother.com Direct Scan Feature (Scan to USB) Compatible Media USB flash drive 1 Interface Interface USB 2.0 Hi Speed...
  • Page 290: Interfaces

    Security (ADS-2800W / (AES), EAP, EAP RAST, PEAP, EAP TTLS, EAP TLS ADS-3600W) Setup Support Utility (ADS-2800W / WLAN Assistant ADS-3600W) If you require more advanced scanner management, use the latest Brother BRAdmin Professional utility version available as a download from support.brother.com...
  • Page 291: Computer Requirements

    System OS X 10.10.x 1000Base-TX OS X 10.11.x (Ethernet) Wireless 802.11b/g/n Conditions: ® For the latest driver updates, visit support.brother.com Nuance™ PaperPort™ 14SE supports Windows XP 32 bit ® ® ® (SP3), Windows Vista , Windows 7, Windows All trademarks, brand and product names are the property of their ®...
  • Page 292: B Appendix

    Appendix Entering Text (ADS-2800W / ADS-3600W) When you need to enter text into the machine, the keyboard appears on the Touchscreen. NOTE • To change between lower-case or upper-case, press • To toggle between keyboard layouts (letters, numbers, or symbols), press Inserting Spaces To enter a space, press Space.
  • Page 293: Led Indications (Ads-2400N / Ads-3000N)

    Appendix LED Indications (ADS-2400N / ADS-3000N) The LED indications shown in the table below are used in the illustrations in this chapter. The LED is off. The LED is on. The LED is blinking. LEDs Machine Status Ready (USB connected) The machine is ready to scan and connected to a USB device.
  • Page 294 Appendix LEDs Machine Status Ready (Network Device 2) The machine is ready to scan and connected to Network Device 2. Ready (Network Device 3) The machine is ready to scan and connected to Network Device 3. Connecting (Scan to PC) The machine is connecting to scan to a computer.
  • Page 295 Appendix LEDs Machine Status Connecting (Scan to Network Device 2) The machine is connecting to scan to Network Device 2. Connecting (Scan to Network Device 3) The machine is connecting to scan to Network Device 3. Scanning (Scan from PC) The machine is scanning from a computer.
  • Page 296 Appendix LEDs Machine Status Sending (Scan to Network Device 2) The machine is scanning to the device that you assigned to Network Device 2. Sending (Scan to Network Device 3) The machine is scanning to the device that you assigned to Network Device 3.
  • Page 297 Appendix LEDs Machine Status Out of Memory (Scan to USB) The machine memory is full and the machine cannot scan the entire document. To clear the error, do one of the following:  Press any button. Turn the machine off and on by unplugging the ...
  • Page 298 Appendix LEDs Machine Status Write Protect Media is write protected. To clear the error, press Stop. Scheduled Maintanance Alert Scheduled maintanance alert counter is up to max. Please clean the rollers in the machine and reset the counter. Access Error Media has been pulled out.
  • Page 299 Appendix LEDs Machine Status Server Time Out (Scan to FTP) Check the following and then try again:  The network settings are correct.  Your wireless access point/router is turned on.  The remote FTP server is turned on.  The name (or IP address) of the FTP remote server is correct.
  • Page 300 Appendix LEDs Machine Status Out of Memory (WS Scan) Check the following and then try again:  You have write permissions for the destination folder.  The hard disk containing the destination folder is not full. (If the hard disk is full, free some disk space, and then try again.) Sleep Mode The machine is in Sleep Mode.
  • Page 301 Appendix LEDs Machine Status Ejecting Paper The machine is ejecting paper. Stop Ejecting To pause ejecting the document or plastic cards, press Stop. To resume ejecting, press Stop again. Remote Setup Remote Setup is in process. To cancel Remote Setup, click the Cancel button in the Remote Setup window on your computer.
  • Page 302 Appendix LEDs Machine Status Multifeed Detection Error A multifeed has occurred. To clear the error, press Stop. ADF Cover Open ADF cover is open. Pick-up Roller Alert The pick-up roller counter has reached its limit. To clear the error, do the following: Reset the pick-up roller counter.
  • Page 303 Appendix LEDs Machine Status Pick-up Roller & Reverse Roller Alert The pick-up roller and reverse roller have been used over the limit. Replace the supplies, and then to clear the error, do one of the following:  Reset the pick-up roller counter. Reset the reverse roller counter.
  • Page 304: Service Call Indications

    A9: Detected a special scanning error (ADS-3600W only) E9: NFC module initialization failure FE: ROM1 data acquisition error Make a note of the error code and report it to your Brother dealer or Brother customer service (see For Customer Service on page ii).
  • Page 305: Scan Settings

    Appendix Scan Settings When using your machine and a computer to scan: Configurable Configurable Category Setting Option Settings in Settings in TWAIN 2-sided Scan Off / Long Edge / Short Edge Auto / Black and White / True Grey / 24bit Colour Scan Type Grey (Error Diffusion) 100 dpi / 150 dpi...
  • Page 306 Appendix Configurable Configurable Category Setting Option Settings in Settings in TWAIN Auto Deskew On / Off Remove Background Bleed-through / Remove Background Colour Colour Auto Custom Brightness Contrast Colour Tone Adjustment Shadow Highlight Gamma Greyscale Adjustment Brightness / Contrast Auto Colour Detect Adjust Auto Colour Detect Adjust Skip Blank Page Skip Blank Page Image Processing...
  • Page 307 When using your machine’s control panel and a computer to scan: Configurable Settings from Configurable Saving Settings in Settings to Category Setting Option (ADS-2400N / Control Panel a shortcut ADS-3000N / (ADS-2800W / (ADS-2800W / ADS-2800W / ADS-3600W) ADS-3600W) ADS-3600W)
  • Page 308 Appendix Configurable Settings from Configurable Saving Settings in Settings to Category Setting Option (ADS-2400N / Control Panel a shortcut ADS-3000N / (ADS-2800W / (ADS-2800W / ADS-2800W / ADS-3600W) ADS-3600W) ADS-3600W) Auto Deskew On / Off Remove Background Bleed-through / Remove Background Colour...
  • Page 309 Appendix When using only your machine’s control panel to scan: Configurable Saving Settings in Settings to Category Setting Option Control Panel a shortcut (ADS-2800W / (ADS-2800W / ADS-3600W) ADS-3600W) 2-sided Scan Off / Long Edge / Short Edge Auto / Black and White / True Grey / 24bit Colour Scan Type Grey (Error Diffusion) 100 dpi...
  • Page 310 Appendix Configurable Saving Settings in Settings to Category Setting Option Control Panel a shortcut (ADS-2800W / (ADS-2800W / ADS-3600W) ADS-3600W) Auto Deskew On / Off Remove Background Bleed-through / Remove Background Colour Colour Auto Custom Brightness Colour Tone Adjustment Contrast Greyscale Adjustment Brightness / Contrast Auto Colour Detect Adjust Auto Colour Detect Adjust...
  • Page 311: Index

    ABBYY FineReader Pro .......... 140 Remote Setup ............229 Brother Scan Apps ............... 13 Macintosh Brother Numbers ............i ABBYY FineReader .......... 141 Customer Service .............ii ICA Compliant ........... 145 FAQs (Frequently Asked Questions) ......i TWAIN Compliant ..........141 ®...
  • Page 312 Visit us on the World Wide Web www.brother.com www.brotherearth.com...

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