Honeywell CM4 Technical Handbook page 201

CM4 Four-Point Continuous Monitor
Chemcassette Device Warranty Statement
®
All products are designed and manufactured to the latest internationally
recognized standards by Honeywell Analytics under a Quality
Management System that is certified to ISO 9001.
As such, this instrument (including the pump) is warranted under
proper use, to the original end-user purchaser, against any defects in
materials or workmanship related failures for a period of 12 months
from the date of first turn-on or 18 months from delivery from Honeywell
Analytics to the customer, whichever is less. Separate warranty
conditions apply to the sensor cartridges limited as indicated below.
During this period, Honeywell Analytics will repair or replace defective
parts on an exchange basis, F.O.B. to approved service centers on
a global basis.
This warranty does not cover damage caused by accident, abuse,
abnormal operating conditions or extreme poisoning of the sensor
cartridge.
Defective equipment must be returned to Honeywell Analytics for repair.
Before returning materials for repair or replacement, the Customer
must obtain a Service Event Number (SE#) by contacting Honeywell
Analytics Service in advance; include a detailed report stating the
nature of the defect and ship the equipment prepaid to Honeywell
Analytics' factory. If no detail report is included, Honeywell Analytics
reserves the right to charge an investigative fee (prices available upon
request) before any repair or replacement is performed. Returned
goods must detail the Service Event Number (SE#) clearly on the
package.
Service in the field or at the customer's premises is not covered
under these warranty terms. Time and travel expenses for on-site
warranty services will be charged at Honeywell Analytics' normal
billing rates. Contact your Honeywell Analytics representative
for information on available Service Contracts.
Honeywell Analytics shall not be liable for any loss or damage
whatsoever or howsoever occasioned which may be a direct or indirect
CM4 Technical Manual
result of the use or operation of the Contract Goods by the Buyer or
any Party.
This warranty covers the gas detector and parts sold to the Buyer only
by authorized distributors, dealers and representatives as appointed by
Honeywell Analytics. This warranty does not cover defects attributable
to improper installation, repair by an unauthorized person or the use of
unauthorized accessories/parts on the product. A warranty claim will
only be accepted if a proof of purchase is submitted and all conditions
obtained within this Warranty are met.
Honeywell Analytics reserves the right to validate any warranty claim
prior to processing. Upon acceptance of a warranty claim, Honeywell
Analytics will repair or replace the defective product free of charge.
The initial warranty period is not extended by virtue of any works
carried out there after.
Instruments which have been repaired or replaced during the warranty
period are warranted for the remainder of the unexpired portion of
the original warranty period. Honeywell Analytics is released from all
obligations under its warranty in the event repairs or modifications
are made by persons other than its own authorized personnel,
unless such work is authorized in writing by Honeywell Analytics.
Honeywell Analytics is released from all obligations under its warranty
in the event that detection substrates other than Honeywell Analytics'
Chemcassettes have been installed and used in Honeywell Analytics'
®
instruments.
Honeywell Analytics reserves the right to change this policy at any
time. Contact Honeywell Analytics for the most current warranty
information.
Chemcassette Warranties
®
All Chemcassettes are warranted for a period not to exceed the
®
Chemcassette expiration date printed on each package, and tape
®
reel.
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