Transfer Calls - Cisco 6841 User Manual

Calls
Procedure
Step 1 On the phone web page, click User Login > Voice > User.
Step 2 Under Call Forward section, set the Cfwd Settings to Yes and enter a phone number for each of the call
forwarding services that you want to enable:
• Cfwd All Dest—Forwards all calls.
• Cfwd Busy Dest—Forwards calls only if the line is busy.
• Cfwd No Ans Dest—Forwards calls only if the line is not answered.
• Cfwd No Ans Delay—Assigns a response delay time.
Step 3
Click Submit All Changes.
Related Topics
Phone Web Page Preferences, on page 66
Phone Web Page, on page 7

Transfer Calls

You can transfer an active call to another person.
Transfer a Call to Another Person
When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, then transfer the call before for the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
If your administrator disables the feature key synchronization (FKS) on your phone, you can enter the
value as number of seconds after which call needs to be forwarded.
If your administrator enables feature key synchronization (FKS) on your phone, you can enter the value
as number of rings after which call needs to be forwarded.
Cisco IP Phone 6800 Series Multiplatform Phones User Guide
Transfer Calls
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