Honeywell touchpoint pro Operating Manual page 73

POTENTIAL OPERATING ISSUES
Error Message
Code
14 Login session has expired or
has been ended by another
user.
15 Operation failed; invalid
transaction identifier.
16 Flash memory write operation
failed.
17 Operation failed; invalid module
identifier.
18 Operation failed; invalid channel
identifier.
19 Operation failed; invalid physical
channel number.
20 Module ID could not be
assigned, because it is already
in use by another module.
21 Operation failed; wrong number
of parameter identifiers.
22 Not used.
23 Operation failed; Module ID
does not exist.
24 I/O Module cannot be
de-commissioned, because one
or more channels on this module
are commissioned. Please
de-commission all channels
before de-commissioning the
module.
25 Operation failed; Module ID
does not match.
26 Operation failed; an I/O Module
with the same UDID does
already exist on the system.
Pt. No. 2400M2566_1_EN
Possible Cause Remedial Action
A user login will time 1. Check if another user is logged in.
out after 20 minutes 2. If your requirement takes priority, you have
of inactivity, or the option to terminate the existing (other
another user may be user's) session.
logged in via one of
the alternative
interfaces (local
Touchscreen or PC
Configuration
Software)
Refer to Error 2 Refer to Error 2
During configuration, 1. Retry the operation.
the CCB was unable 2. If the error has not cleared, if possible cycle
to write a value into the power to the system.
the non-volatile 3. If the problem persists, please contact your
memory local service representative.
Refer to Error 2 Refer to Error 2
———//——— ————————//————————
———//——— ————————//————————
Each module on the Select a different Module ID
system must have a
unique module ID
(e.g. M03)
Refer to Error 2 Refer to Error 2
— —
May occur during 1. Re-initialise the ring network
configuration or 2. Retry the operation
changeover of a 3. If the error has not cleared, if possible cycle
module the power to the system.
4. If the problem persists, please contact your
local service representative
All channels of a 1. De-commission all channels on the I/O
module must be Module.
de-commissioned 2. Retry the operation.
before a module can
be
de-commissioned
Refer to Error 23 Refer to Error 23
Each TPPR Refer to Error 23
component has a Contact your local representative to obtain a
unique identifying replacement module.
code.
64
Sys Sys
Fail Fault
Relay Relay
X X
X
Touchpoint Pro
Operating Manual