Lenovo ThinkSystem SR860 Setup Manual page 120

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6. Replace the following components. restarting the server each time:
a. Operator information panel connector
b. Power supplies
7. If you just installed an optional device, remove it, and restart the server. If the server now starts, you
might have installed more devices than the power supply supports.
8. See "Power supply LEDs" in ThinkSystem SR860 Maintenance Manual.
The server immediately displays the POST Event Viewer when it is turned on
Complete the following steps until the problem is solved.
1. Correct any errors that are indicated by the light path diagnostics LEDs.
2. Make sure that the server supports all the processors and that the processors match in speed and
cache size.
You can view processor details from system setup.
To determine if the processor is supported for the server, see http://www.lenovo.com/serverproven/.
3. (Trained technician only) Make sure that processor 1 is seated correctly
4. (Trained technician only) Remove processor 2 and restart the server.
5. Replace the following components one at a time, in the order shown, restarting the server each time:
a. (Trained technician only) Processor
b. (Trained technician only) System board
Embedded hypervisor is not in the boot list
Complete the following steps until the problem is resolved:
1. Make sure that the optional embedded hypervisor flash device is selected on the boot manager <F12>
Select Boot Device at startup.
2. Make sure that the embedded hypervisor flash device is seated in the connector correctly.
3. See the documentation that comes with the optional embedded hypervisor flash device to validate that
the device is configured correctly.
4. Make sure that other software works on the server.
Server cannot recognize a drive
Complete the following steps until the problem is solved.
1. Observe the associated yellow drive status LED. If the LED is lit, it indicates a drive fault.
2. If the LED is lit, remove the drive from the bay, wait 45 seconds, and reinsert the drive, making sure that
the drive assembly connects to the drive backplane.
3. Observe the associated green drive activity LED and the yellow status LED:
• If the green activity LED is flashing and the yellow status LED is not lit, the drive is recognized by the
controller and is working correctly. Run the diagnostics tests for the hard disk drives. When you start
a server and press F1, the Lenovo XClarity Provisioning Manager interface is displayed by default.
You can perform hard drive diagnostics from this interface. From the Diagnostic page, click Run
Diagnostic ➙ HDD test.
• If the green activity LED is flashing and the yellow status LED is flashing slowly, the drive is
recognized by the controller and is rebuilding.
• If neither LED is lit or flashing, check the drive backplane (go to step drive problems).
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ThinkSystem SR860 Setup Guide

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