Maintenance; Upgrade Main Firmware; Main Firmware Upgrade Recovery - Tripp Lite B030-008-17-IP Owner's Manual

16. Maintenance

The Maintenance section is used to upgrade the B030-008-17-IP firmware, backup and restore configuration / account information, ping
network devices, and restore default values. When the Maintenance page is accessed, it will open with the Upgrade Main Firmware subsection
displayed.
Note: Super Administrators are the only users with guaranteed access to the Maintenance section of the KVM. Administrators and Users can only access this
function if given permission.

16.1 Upgrade Main Firmware

The Upgrade Main Firmware subsection is used to upgrade the firmware of the KVM switch. As firmware upgrades become available, they can
be downloaded from www.tripplite.com/support. To upgrade the KVM firmware:
1. Go to www.tripplite.com/support to download the most current firmware and save it to a computer that is not connected to the KVM switch.
2. Log on to the Web Interface and navigate to the Maintenance section, which will open with the Upgrade Main Firmware subsection
displayed.
3. By default, the Check Main Firmware Version box is checked, which causes the KVM to check if the current firmware is newer than the
firmware file being used to upgrade the KVM. If the current version is newer, you will not be allowed to continue with the upgrade. If
performing a firmware upgrade without checking to see if the current firmware version is newer than the upgrade file, simply uncheck this
box.
4. Click the Browse button, and navigate to and select the firmware upgrade file downloaded from the Tripp Lite website. When selected, the
Upgrade Firmware button becomes active.
5. Click the Upgrade Firmware button to begin the firmware upgrade. As the upgrade proceeds, progress is shown in the Upload Progress bar.
6. When the upload is complete, a popup appears stating the system will reboot in a few seconds. The KVM switch will reboot (this may take
a few minutes) and the upgrade will be complete. In the event of a firmware upgrade failure, see the Main Firmware Upgrade Recovery
section below.

16.1.1 Main Firmware Upgrade Recovery

Should the KVM firmware upgrade procedure fail and the switch becomes unusable, follow the steps below to restore the KVM:
1. Power off the KVM.
2. Press and hold the Reset switch on the front of the device.
3. Power on the KVM while holding down the Reset switch.
4. The KVM will be restored to the originally installed firmware version. You will now be able to access the KVM switch and try upgrading the
firmware again.
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