RAM Promaster 2016 User Manual
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RAM Promaster 2016 User Manual

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  • Page 2 promaster 2016 User Guide If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Uconnect Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. IMPORTANT This User Guide is intended to familiarize you with the important features of your vehicle.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S INTRODUCTION/WELCOME ADDING FUEL ....76 DIESEL EXHAUST FLUID ..77 WELCOME FROM FCA US LLC .

  • Page 4: Introduction/Welcome

    I N T R O D U C T I O N / W E L C O M E WELCOME FROM FCA US LLC Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.
  • Page 5 I N T R O D U C T I O N / W E L C O M E VEHICLES SOLD IN CANADA With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc.

  • Page 6: Controls At A Glance

    C O N T R O L S A T A G L A N C E DRIVER COCKPIT 1. Power Mirrors 2. Headlight Switch pg. 27 3. Instrument Cluster/Electronic Vehicle Information Center (EVIC) Display pg. 6 4. Windshield Washer Operation pg. 31 5.
  • Page 7 C O N T R O L S A T A G L A N C E 12. Power Outlet pg. 64 13. USB Port (Charging Only) 14. Switch Panel • Front Fog Lights • Electronic Stability Control (ESC) OFF pg. 85 •...

  • Page 8: Instrument Cluster

    C O N T R O L S A T A G L A N C E INSTRUMENT CLUSTER 1. Speedometer 2. Turn Signal Lights 3. Electronic Vehicle Information Center (EVIC) 4. Fuel Gauge (See page 80 for Instrument Cluster Warning Lights.)
  • Page 9 C O N T R O L S A T A G L A N C E 5. Turn Signal Lights 6. Tachometer 7. Temperature Gauge (See page 84 for Instrument Cluster Indicator Lights.)

  • Page 10: Getting Started

    G E T T I N G S T A R T E D KEY FOB Locking And Unlocking The Doors • Push the LOCK button once to lock all the doors. • Push the UNLOCK button once to un- lock the driver’s door only and twice within five seconds to unlock the pas- senger door.

  • Page 11: Supplemental Restraint System (Srs) - Air Bags

    G E T T I N G S T A R T E D Seat Belt Pretensioner • The front seat belt system is equipped with pretensioning devices that are designed to remove slack from the seat belt in the event of a collision. •...
  • Page 12 G E T T I N G S T A R T E D Advanced Front Air Bags • This vehicle has Advanced Front Air Bags for both the driver and front passenger as a supplement to the seat belt restraint systems. The Advanced Front Air Bags will not deploy in every type of collision.
  • Page 13 G E T T I N G S T A R T E D Supplemental Side Air Bags • This vehicle is equipped with Supplemental Seat-Mounted Side Air Bags (SABs) located in the outboard side of the front seats. The SABs are marked with a SRS AIRBAG or AIRBAG label sewn into the outboard side of the seats.
  • Page 14 G E T T I N G S T A R T E D Fuel Cut Off Switch Your vehicle is equipped with a Fuel Cut Off safety switch. In the event of an accident, if the communication network remains intact, and the power remains intact, depending on the nature of the event, the Fuel Cut Off Switch may perform the following functions: •...
  • Page 15 G E T T I N G S T A R T E D Air Bag Warning Light • The air bags must be ready to inflate for your protection in a collision. The Occupant Restraint Controller (ORC) monitors the internal circuits and intercon- necting wiring associated with air bag system electrical components.

  • Page 16: Child Restraints

    G E T T I N G S T A R T E D These data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded.
  • Page 17 G E T T I N G S T A R T E D Installing Child Restraints In Commercial Vehicles This commercial vehicle is not designed for use as a family vehicle and is not intended for carrying children in the front passenger seat(s). Never install rear-facing child restraints in this vehicle.

  • Page 18: Head Restraints

    G E T T I N G S T A R T E D 7. Test that the child restraint is installed tightly by pulling back and forth on the child seat at the belt path. It should not move more than 1 inch (25.4 mm) in any direction.

  • Page 19: Front Seats

    G E T T I N G S T A R T E D WARNING! • A loose head restraint thrown forward in a collision or hard stop could cause serious injury or death to occupants of the vehicle. Always securely stow removed head restraints in a location outside the occupant compartment.
  • Page 20 G E T T I N G S T A R T E D Height Adjustment (Without Swivel Seat) — If Equipped The height adjusting levers are located on the center outboard side of the seat. Lift up on the front lever to adjust the front of the seat up or down. Lift up on the rear lever to adjust the rear of the seat up or down.
  • Page 21 G E T T I N G S T A R T E D Height Adjustment (With Swivel Seat) — If Equipped The height adjusting knobs are located on the center outboard side of the seat. Rotate the front knob to adjust the front of the seat up or down. Rotate the rear knob to adjust the rear of the seat up or down.
  • Page 22 G E T T I N G S T A R T E D Recliner Adjustment — With Swivel Seat The recliner lever is located at the lower front outboard side of the seat. To recline the seatback, lean forward slightly, pull the lever outward, lean back to the desired position and release the lever.
  • Page 23 G E T T I N G S T A R T E D Air Seat The seat is equipped with a mechanical spring system and hydraulic shock absorber to ensure maximum comfort and safety. The system of springs also effectively absorbs impact from uneven road surfaces.
  • Page 24 G E T T I N G S T A R T E D Swivel Seat The swivel seat lever is located at the lower front inboard side of the seat. The seat may be turned through 180° toward the seat on the opposite side and approximately 35°...

  • Page 25: Heated Seats

    G E T T I N G S T A R T E D Adjustable Armrests The seat adjustable armrest can be raised and adjusted for height. Underneath the front of the armrest is the adjuster wheel which will adjust the height of the armrest up or down.

  • Page 26: Telescoping Steering Column

    G E T T I N G S T A R T E D WARNING! • Persons who are unable to feel pain to the skin because of advanced age, chronic illness, diabetes, spinal cord injury, medication, alcohol use, exhaus- tion or other physical condition must exercise care when using the seat heater.

  • Page 27: Operating Your Vehicle

    O P E R A T I N G Y O U R V E H I C L E ENGINE BREAK-IN RECOMMENDATIONS A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km).

  • Page 28: Manual Climate Controls

    O P E R A T I N G Y O U R V E H I C L E MANUAL CLIMATE CONTROLS Manual Climate Controls 1 — Rotate Blower Control 5 — Rotate Mode Control 2 — Push Air Recirculation Button 6 —...

  • Page 29: Multifunction Lever

    O P E R A T I N G Y O U R V E H I C L E MULTIFUNCTION LEVER The multifunction lever controls the operation of the headlights, parking lights, turn signals, headlight beam selection and the passing lights. The multifunction lever is located on the left side of the steering column.

  • Page 30: Interior Lights

    O P E R A T I N G Y O U R V E H I C L E Lane Change Assist Tap the lever up or down once, without moving beyond the detent, and the turn signal (right or left) will flash five times then automatically turn off. Parking Lights These lights can only be turned on with ignition key in the STOP position or removed, by moving the end of the multifunction lever to O (off) position and then to the...
  • Page 31 O P E R A T I N G Y O U R V E H I C L E Dimmer Controls The dimmer controls are located on the left side of the instrument panel below the instrument cluster. Pushing the up or down arrow will in- crease or decrease the brightness of the instrument panel lights.

  • Page 32: Windshield Wipers And Washers

    O P E R A T I N G Y O U R V E H I C L E WINDSHIELD WIPERS AND WASHERS Windshield Wipers The windshield wiper/washer lever is located on the right side of the steering column. There are five different modes of operation for the front windshield wipers.

  • Page 33: Mist Feature

    O P E R A T I N G Y O U R V E H I C L E Mist Feature Use the Mist feature when weather conditions make occasional usage of the wipers necessary. Push the lever upward to the Mist position and release for a single wiping cycle.

  • Page 34: Electronic Speed Control

    O P E R A T I N G Y O U R V E H I C L E ELECTRONIC SPEED CONTROL When engaged, the Electronic Speed Control takes over accelerator operations at speeds greater than 25 mph (40 km/h) up to the maximum speed of 100 mph (160 km/h).

  • Page 35: To Set A Desired Speed

    O P E R A T I N G Y O U R V E H I C L E To Set A Desired Speed Turn the Electronic Speed Control ON. When the vehicle has reached the desired speed, move the electronic speed control lever upward SET(+) and release. Release the accelerator and the vehicle will operate at the selected speed.

  • Page 36: To Accelerate For Passing

    O P E R A T I N G Y O U R V E H I C L E The drivers preferred units can be selected through the radio settings if equipped. Refer to ”Uconnect Settings” in “Understanding Your Instrument Panel” on the DVD for more information.

  • Page 37: Parksense Rear Park Assist

    O P E R A T I N G Y O U R V E H I C L E PARKSENSE REAR PARK ASSIST If an object is detected behind the rear bumper while the vehicle is in REVERSE, a chime sounds.

  • Page 38: Electronics

    E L E C T R O N I C S YOUR VEHICLE'S SOUND SYSTEM 1. Steering Wheel Audio Controls (Left) pg. 62 2. Uconnect Phone Mute Button 3. Uconnect Phone Button pg. 53 4. Steering Wheel Audio Controls (Right) pg. 62 5.
  • Page 39 E L E C T R O N I C S 9. Eject Button pg. 41 10. CD Slot pg. 44 11. Uconnect Radio pg. 41 12. SETTINGS Button 13. Tune/Scroll Knob/Browse/Enter Button 14. Front Power Outlet/Cigar Lighter pg. 64 15.

  • Page 40: Identifying Your Radio

    E L E C T R O N I C S IDENTIFYING YOUR RADIO Uconnect RH3 • Single Din Mono-Chromatic Display Uconnect RH3 Uconnect 5.0 • 5.0” Full Color Touchscreen Display • Single Disc CD Player • Bluetooth Connectivity/Bluetooth Streaming Audio Uconnect 5.0...

  • Page 41: Uconnect Rh3

    E L E C T R O N I C S Uconnect RH3 Uconnect RH3 1 — On/Off Volume Knob 8 — RND Button 2 — Display 9 — Display Button 3 — SEEK Down Button 10 — Band/As Button 4 —...
  • Page 42 E L E C T R O N I C S Equalizer, Balance And Fade • Adjust Equalizer of bass and treble • Balance left/right (BALANCE) and front/rear (FADER) • Strengthen sound (loudness) Equalization • Push the AUDIO button for more than two seconds to access equalization: ROCK, CLASSIC, POP, VOCAL, JAZZ, USER or FLAT.

  • Page 43: Uconnect 5.0

    E L E C T R O N I C S Forward/Reverse Folder • Push the button memory one (1) to advance to the first track of the next folder that contains audio files. Push the button memory two (2) to go back to the first track in the previous folder that contains audio files.

  • Page 44: Clock Setting

    E L E C T R O N I C S Clock Setting 1. To start the clock setting procedure, push the SETTINGS button on the right side of the display, then “Clock & Date” button on the touchscreen, and then “Set Time &...
  • Page 45 E L E C T R O N I C S Radio Operation Uconnect 5.0 Radio 1 — Radio Station Presets 5 — Station Info 2 — Show All Presets 6 — Direct Tune 3 — Seek Up 7 — Radio Band 4 —...
  • Page 46 E L E C T R O N I C S SiriusXM Premier Over 160 Channels Get every channel available on your satellite radio, and enjoy all you want, all in one place. Hear commercial-free music plus sports, news, talk and entertainment. Get all the premium programming, including Howard Stern, every NFL game, Oprah Radio, every MLB and NHL game, every NASCAR race and more.
  • Page 47 E L E C T R O N I C S USB/Audio Jack (AUX)/Bluetooth Operation USB/iPod The USB Input and Auxiliary Jack is located on the instrument panel left of the radio (driver’s lower right). • USB/iPod Mode is entered by either inserting a USB Jump Drive or an iPod cable into the USB port or by pushing the MEDIA button on the faceplate...
  • Page 48 E L E C T R O N I C S Uconnect 5.0 Available Media Hubs Media Hub (USB, AUX Ports) Uconnect 5.0 S = Standard Equipment Navigation If your vehicle is equipped with Navigation, there will be a NAV button on the faceplate in place of the COMPASS button on the faceplate.
  • Page 49 E L E C T R O N I C S Get Started 1. Visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions. 2. Reduce background noise. Wind and passenger conversations are examples of noise that may impact recognition.
  • Page 50 E L E C T R O N I C S Basic Voice Commands The basic Voice Commands below can be given at any point while using your Uconnect system. Push the VR button . After the beep, say: • Cancel to stop a current voice session •...
  • Page 51 E L E C T R O N I C S Radio Use your voice to quickly get to the AM, FM or SiriusXM Satellite Radio stations you would like to hear. (Subscription or included SiriusXM Satellite Radio trial required.) Push the VR button .
  • Page 52 E L E C T R O N I C S Media Uconnect offers connections via USB, SD, Bluetooth and auxiliary ports (If Equipped). Voice operation is only available for connected USB and iPod devices. (Remote CD player optional and not available on all vehicles.) Push the VR button .
  • Page 53 E L E C T R O N I C S Phone Making and answering hands-free phone calls is easy with Uconnect. When the Phonebook button is illuminated on your touchscreen, your system is ready. U.S. residents can visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions.
  • Page 54 E L E C T R O N I C S Voice Text Reply Uconnect will announce incoming text messages. Push the Phone button say Listen. (Must have compatible mobile phone paired to Uconnect system.) 1. Once an incoming text message is read to you, push the Phone button .

  • Page 55: Uconnect Phone

    E L E C T R O N I C S UCONNECT PHONE Uconnect Phone (Bluetooth Hands Free Calling) Uconnect 5.0 Phone Menu 1 — Call/Redial/Hold 7 — Uconnect Phone Settings Menu 2 — Mobile Phone Signal Strength 8 — Text Messaging 3 —...
  • Page 56 E L E C T R O N I C S Refer to the Understand The Features Of Your Vehicle section of your vehicle's Owner's Manual on the DVD for further details. NOTE: • The Uconnect Phone requires a mobile phone equipped with the Bluetooth Hands-Free Profile, Version 1.0 or higher.
  • Page 57 E L E C T R O N I C S Pair Your iPhone: To search for available devices on your Bluetooth enabled iPhone: 1. Press the Settings button. 2. Select Bluetooth. • Ensure the Bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search for Bluetooth connections.
  • Page 58 E L E C T R O N I C S Pair Your Android Device: To search for available devices on your Bluetooth enabled Android Device: 1. Push the Menu button. 2. Select Settings. 3. Select Connections. 4. Turn Bluetooth setting to “On.” •...
  • Page 59 E L E C T R O N I C S You are now ready to make hands-free calls. Press the Uconnect “Phone” button on your steering wheel to begin. NOTE: Refer to UconnectPhone.com website for additional information on mobile phone pairing and for a list of compatible phones.
  • Page 60 E L E C T R O N I C S Changing The Volume • Start a dialogue by pushing the Phone button , then say a command for example - "Help". • Use the radio VOLUME/MUTE rotary knob to adjust the volume to a comfortable level while the Uconnect system is speaking.
  • Page 61 E L E C T R O N I C S 4. Turn “Show Notifications” to On. Enable iPhone Incoming Text Messages Android Devices 1. Push the Menu button on the mobile phone. 2. Select Settings. 3. Select Connections. 4. Turn “Show Notifications” to On. •...
  • Page 62 E L E C T R O N I C S Voice Text Reply (Not Compatible With iPhone) NOTE: Voice texting reply and voice texting features require a compatible mobile device enabled with Bluetooth Message Access Profile (MAP). iPhone, and some other smartphones, may not entirely support Bluetooth MAP.
  • Page 63 E L E C T R O N I C S Helpful Tips And Common Questions To Improve Bluetooth Performance With Your Uconnect System Mobile Phone won’t reconnect to system after pairing: • Set mobile phone to auto-connect or trusted device in mobile phone Bluetooth settings (Blackberry devices).

  • Page 64: Steering Wheel Audio Controls

    E L E C T R O N I C S STEERING WHEEL AUDIO CONTROLS The steering wheel audio controls are located on the front surface of the steering wheel. Right Switch • Push the switch up or down to search for the next listenable station.

  • Page 65: Programmable Features

    E L E C T R O N I C S PROGRAMMABLE FEATURES Programmable Features The EVIC can be used to view or change the following settings: • Push the MODE button to access the menu items then push the UP or DOWN button to view the menu items listed below.

  • Page 66: Power Outlets

    E L E C T R O N I C S POWER OUTLETS The front power outlet is located in the center console. It only operates with the ignition key at MAR/ON. The power outlets are labeled with either a “key” or a “battery” symbol to indicate how the outlet is powered.
  • Page 67 E L E C T R O N I C S NOTE: • Do not exceed the maximum power of 160 Watts (13 Amps) at 12 Volts. If the 160 Watt (13 Amp) power rating is exceeded, the fuse protecting the system needs to be replaced.

  • Page 68: Utility

    U T I L I T Y TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Wheels OFF the Gasoline Engine...
  • Page 69 U T I L I T Y Recreational Towing — Gasoline Engine All Models Recreational towing is allowed ONLY if the front wheels are OFF the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow dolly, follow this procedure: 1.

  • Page 70: Diesel

    D I E S E L DIESEL ENGINE BREAK-IN RECOMMENDATIONS The diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. •...

  • Page 71: Extreme Cold Weather

    D I E S E L CAUTION! If the “Generic Warning Light” remains on and a “Service Fuel Filter” message displays, DO NOT START engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement.

  • Page 72: Automated Manual Transmission - Diesel Only

    D I E S E L In the case of LOW temperature after starting, the Automated Manual Transmission may not be able to engage first gear. In this case a message “Shift not allowed” appears. In this situation use the engine block heater. Water In Fuel Message If a Generic Warning Light appears in the cluster and a “Service Fuel Filter”...
  • Page 73 D I E S E L • During extremely cold temperatures, the transmission will not operate if the oil temperature is -22°F (-30°C) or below. Allow the engine to idle briefly to warm the fluid. Normal operation will resume once the transmission temperature has risen to a suitable level.
  • Page 74 D I E S E L Instrument Cluster Messages Messages will be displayed in the instrument cluster to alert the driver when certain unusual conditions occur. These messages are described below: MESSAGE DESCRIPTION When the ignition key is turned to ON/RUN/MAR, the Trans- mission Fault Indicator light turns on and should go off after a few seconds.
  • Page 75 D I E S E L MESSAGE DESCRIPTION This message appears, along with a warning buzzer: • When it is not possible to change gear due to a fault in the system. Gear Not Available • When, due a fault in the system, it is only possible to engage 1st (1), 2nd (2), 3rd (3) or reverse (R).

  • Page 76: Exhaust Regeneration

    D I E S E L WARNING! You or others could be injured if you leave the vehicle unattended without fully applying the parking brake. The parking brake should always be applied when the driver is not in the vehicle, especially on an incline. EXHAUST REGENERATION This engine meets all required EPA diesel engine emissions standards.

  • Page 77: Cool-Down Idle Chart

    D I E S E L Exhaust Filter Full — Power Reduced See Dealer The PCM derates the engine in order to limit the likelihood of permanent damage to the after-treatment system. If this condition is not corrected and a dealer service is not performed, extensive exhaust after-treatment damage can occur.

  • Page 78: Adding Fuel

    D I E S E L ADDING FUEL The fuel cap is located behind the fuel filler door on the left side of the vehicle. When the fuel nozzle “clicks” or shuts off, the fuel tank is full. Tighten the fuel filler cap until you hear a “clicking”...

  • Page 79: Diesel Exhaust Fluid

    D I E S E L DIESEL EXHAUST FLUID Diesel Exhaust Fluid (DEF) sometimes known simply by the name of its active component, UREA – is a key component of selective catalytic reduction (SCR) systems, which help diesel vehicles meet stringent emission regulations. DEF is a liquid reducing agent that reacts with engine exhaust in the presence of a catalyst to convert smog-forming nitrogen oxides (NOx) into harmless nitrogen and water vapor.

  • Page 80: Adding Diesel Exhaust Fluid

    D I E S E L Adding Diesel Exhaust Fluid The DEF low level message (located in the EVIC) will display when the DEF level is low. Completely fill the DEF tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the Electronic Vehicle Information Center (EVIC).
  • Page 81 D I E S E L CAUTION! • To avoid DEF spillage and overfilling, do not “top off” the DEF tank after filling. • When DEF is spilled, clean the area immediately with water or a mild solvent. • DO NOT OVERFILL. DEF will freeze below 12 degrees F (-11 degrees C). The DEF system is designed to work in temperatures below the DEF freezing point, however, if the tank is overfilled and freezes, the system could be damaged.

  • Page 82: What To Do In Emergencies

    W H A T T O D O I N E M E R G E N C I E S ROADSIDE ASSISTANCE Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling.
  • Page 83 W H A T T O D O I N E M E R G E N C I E S WARNING! A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. –...
  • Page 84 W H A T T O D O I N E M E R G E N C I E S IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR.
  • Page 85 W H A T T O D O I N E M E R G E N C I E S – Seat Belt Reminder Light When the ignition switch is first turned to the ON/RUN position, this light will turn on for four to eight seconds as a bulb check.

  • Page 86: Instrument Cluster Indicator Lights

    W H A T T O D O I N E M E R G E N C I E S WARNING! Driving a vehicle with the red brake light on is dangerous. Part of the brake system may have failed. It will take longer to stop the vehicle. You could have a collision. Have the vehicle checked immediately.

  • Page 87: Door Ajar Indicator

    W H A T T O D O I N E M E R G E N C I E S – Vehicle Security Light This light will flash rapidly for approximately 15 seconds when the vehicle security alarm is arming. The light will flash at a slower speed continuously after the alarm is set.

  • Page 88: If Your Engine Overheats

    W H A T T O D O I N E M E R G E N C I E S IF YOUR ENGINE OVERHEATS In any of the following situations, you can reduce the potential for overheating by taking the appropriate action: •...

  • Page 89: Jacking And Tire Changing

    W H A T T O D O I N E M E R G E N C I E S JACKING AND TIRE CHANGING WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic.

  • Page 90: Removing The Spare Tire

    W H A T T O D O I N E M E R G E N C I E S Removing The Spare Tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism.
  • Page 91 W H A T T O D O I N E M E R G E N C I E S 2. Rotate the wheel wrench handle counterclockwise until the spare tire is on the ground with enough cable slack to allow you to pull it out from under the vehicle. NOTE: The winch mechanism is designed for use with the winch extension tube only.
  • Page 92 W H A T T O D O I N E M E R G E N C I E S 4. Remove the retainer nut prior to removing the retainer from the wheel. Retainer Nut 5. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable.
  • Page 93 W H A T T O D O I N E M E R G E N C I E S 6. Pull the retainer through the center of the wheel. Preparations 1. Park the vehicle on a firm, level sur- face.

  • Page 94: Jacking Instructions

    W H A T T O D O I N E M E R G E N C I E S Jacking Instructions WARNING! Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle: •...
  • Page 95 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle. 1.
  • Page 96 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not attempt to raise the vehicle by jacking on locations other than those indicated. NOTE: The rear jacking location is located in front of the rear tire and in front of the leaf spring mount.
  • Page 97 W H A T T O D O I N E M E R G E N C I E S WARNING! Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is on a jack.
  • Page 98 W H A T T O D O I N E M E R G E N C I E S CAUTION! Be sure to mount the spare tire with the valve stem facing outward. The vehicle could be damaged if the spare tire is mounted incorrectly. Mounting Spare Tire WARNING! To avoid the risk of forcing the vehicle off the jack, do not tighten the wheel nuts...
  • Page 99 W H A T T O D O I N E M E R G E N C I E S 11. Install the winch extension and rotate the wrench handle clockwise until the winch mechanism indication window turns yellow and the operator hears “3 clicks” from the device to show the wheel is properly stowed under the vehicle.
  • Page 100 W H A T T O D O I N E M E R G E N C I E S 12. Stow the jack, jack handle and winch handle tools back in the storage compartment. WARNING! A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle.
  • Page 101 W H A T T O D O I N E M E R G E N C I E S 3. Tighten the knob on the bolt to secure it to the bracket. Securing The Bracket Alloy Wheel Mounting...

  • Page 102: Jump-Starting Procedures

    W H A T T O D O I N E M E R G E N C I E S 4. Position the tire vertically and lay the mounted adapter on the inner part of the rim. Using the supplied bolts, fasten the wheel to the adapter using the bolt install wrench.
  • Page 103 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not use a portable battery booster pack or any other booster source with a system voltage greater than 12 Volts or damage to the battery, starter motor, alternator or electrical system may occur.
  • Page 104 W H A T T O D O I N E M E R G E N C I E S WARNING! • Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition switch is ON. You can be injured by moving fan blades.
  • Page 105 W H A T T O D O I N E M E R G E N C I E S 3. Connect the negative end (-) of the jumper cable to the negative (-) post of the booster battery. 4.

  • Page 106: Shift Lever Override

    W H A T T O D O I N E M E R G E N C I E S Battery Location There are two remote jump starting posts under the hood which is the recommended jump start location. If access to the battery is needed, an access panel on the driver’s side floor will allow for battery access.

  • Page 107: Freeing A Stuck Vehicle

    W H A T T O D O I N E M E R G E N C I E S FREEING A STUCK VEHICLE If your vehicle becomes stuck in mud, sand, or snow, it can often be moved using a rocking motion.

  • Page 108: Enhanced Accident Response System (Ears)

    W H A T T O D O I N E M E R G E N C I E S WARNING! Fast spinning tires can be dangerous. Forces generated by excessive wheel speeds may cause damage, or even failure, of the axle and tires. A tire could explode and injure someone.

  • Page 109: Maintaining Your Vehicle

    M A I N T A I N I N G Y O U R V E H I C L E TO OPEN AND CLOSE THE HOOD To open the hood, two latches must be released. 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel.

  • Page 110: Engine Compartment - 3.6L

    M A I N T A I N I N G Y O U R V E H I C L E ENGINE COMPARTMENT — 3.6L 1. Power Steering Reservoir 2. Washer Fluid Reservoir 3. Engine Coolant Reservoir 4. Brake Fluid Reservoir...
  • Page 111 M A I N T A I N I N G Y O U R V E H I C L E 5. Power Distribution Center (Fuses) 6. Remote Jump Starting Points 7. Engine Oil Dipstick 8. Engine Oil Fill...

  • Page 112: Engine Compartment - 3.0L Diesel

    M A I N T A I N I N G Y O U R V E H I C L E ENGINE COMPARTMENT — 3.0L DIESEL 1. Power Steering Reservoir 2. Washer Fluid Reservoir 3. Brake Fluid Reservoir 4. Remote Jump Starting Positive...
  • Page 113 M A I N T A I N I N G Y O U R V E H I C L E 5. Power Distribution Center (Fuses) 6. Engine Oil Dipstick 7. Engine Oil Fill 8. Engine Coolant Reservoir...

  • Page 114: Fluid Capacities - Gasoline Engine

    M A I N T A I N I N G Y O U R V E H I C L E FLUID CAPACITIES — GASOLINE ENGINE U.S. Metric Fuel (Approximate) 24 Gallons 90 Liters Engine Oil with Filter 3.6L Engine (SAE 5W-20, 6 Quarts 5.6 Liters API Certified)
  • Page 115 M A I N T A I N I N G Y O U R V E H I C L E CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection.

  • Page 116: Fluid Capacities - Diesel Engine

    M A I N T A I N I N G Y O U R V E H I C L E FLUID CAPACITIES — DIESEL ENGINE U.S. Metric Fuel (Approximate) 3.0L Diesel Engine 24 Gallons 90 Liters Diesel Exhaust Fluid Tank 5 Gallons 18.9 Liters Engine Oil with Filter...
  • Page 117 M A I N T A I N I N G Y O U R V E H I C L E Component Fluid, Lubricant, or Genuine Part MOPAR Diesel Exhaust Fluid (API Certified) (DEF) or equivalent that has been API Certified to the ISO 22241 Diesel Exhaust Fluid standard.

  • Page 118: Maintenance Procedures

    M A I N T A I N I N G Y O U R V E H I C L E Chassis Component Fluid, Lubricant, or Genuine Part • Gearbox: Full synthetic 75W-85 manual Automated Manual Transmission transmission fluid meeting the API GL4 specification.
  • Page 119 M A I N T A I N I N G Y O U R V E H I C L E NOTE: Under no circumstances should oil change intervals exceed 10,000 miles (16,000 km), twelve months or 350 hours of engine run time, whichever comes first. The 350 hours of engine run or idle time is generally only a concern for fleet customers.
  • Page 120 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 121 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 122 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 123: Maintenance Schedule - Diesel Engine

    M A I N T A I N I N G Y O U R V E H I C L E MAINTENANCE SCHEDULE — DIESEL ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance.
  • Page 124 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 125 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 126 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 127 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 128: Fuses

    M A I N T A I N I N G Y O U R V E H I C L E FUSES WARNING! • When replacing a blown fuse, always use an appropriate replacement fuse with the same amp rating as the original fuse. Never replace a fuse with another fuse of higher amp rating.
  • Page 129 M A I N T A I N I N G Y O U R V E H I C L E Cavity Maxi Fuse Mini Fuse Description 50 Amp Red (non A/C) Engine Cooling Fan - 1st – 60 Amp Blue Speed (A/C) Passenger Compartment...

  • Page 130: Interior Fuses

    M A I N T A I N I N G Y O U R V E H I C L E Cavity Maxi Fuse Mini Fuse Description Electronic Stability Control – 20 Amp Yellow (ESC) Valves KL15 Vacuum pump relay coil –...

  • Page 131: Tires - General Information

    M A I N T A I N I N G Y O U R V E H I C L E Cavity Mini Fuse Description 5 Amp Beige +30 (IPC) 7.5 Amp Brown Left High Beam 7.5 Amp Brown Right High Beam 7.5 Amp Brown Left Fog Lamp...
  • Page 132 M A I N T A I N I N G Y O U R V E H I C L E WARNING! • Overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recommended load capacity for your vehicle.
  • Page 133 M A I N T A I N I N G Y O U R V E H I C L E Do not install a wheel cover or attempt to mount a conventional tire on the compact spare wheel, since the wheel is designed specifically for the compact spare tire. Do not install more than one compact spare tire and wheel on the vehicle at any given time.

  • Page 134: Replacement Bulbs

    M A I N T A I N I N G Y O U R V E H I C L E WHEEL AND WHEEL TRIM CARE All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. To remove heavy soil and/or excessive brake dust, use MOPAR Wheel Cleaner or equivalent or select a non-abrasive, non-acidic cleaner.

  • Page 135: Customer Assistance

    • If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner's Manual, Navigation/Uconnect Manuals or Warranty Booklet. United States customers may visit the Ram Truck Contact Us page at www.ramtrucks.com scroll to the bottom of the page and select the “Contact Us”...

  • Page 136: Reporting Safety Defects In The United States

    • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep ® , Ram Truck, Dodge and SRT websites. • Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.

  • Page 137: Mopar® Accessories

    • MOPAR Connect (WiFi) • Cargo Compartment LED Lighting • Electronic Vehicle Tracking System For the full line of Authentic Ram Accessories by Mopar, visit your local dealership or online at mopar.com for U.S. residents and mopar.ca for Canadian residents. NOTE:...

  • Page 138: Faq's

    How to use the power outlet? pg. 64 UTILITY How do I know how much I can tow with my Ram ProMaster? pg. 66 WHAT TO DO IN EMERGENCIES What do I do if my TPMS warning light is blinking? pg. 81 How do I change a flat tire? pg.

  • Page 139: Index

    I N D E X Adding Diesel Exhaust Fluid ..76 Bulb Replacement ..132 Adding Engine Coolant Bulbs, Light ....132 (Antifreeze).
  • Page 140 I N D E X Inspection ... .116 Oil Selection ..112, 114, 116 Points To Remember ..116 Overheating ... .86 Pressure Cap .
  • Page 141 I N D E X Multi-Function Control Lever ..27 Instrument Cluster Indicator Lights....84 Instrument Cluster Warning Lights . .80 Navigation....46 New Vehicle Break-In Period .
  • Page 142 I N D E X Seat Belt Recreational ... .66 Seat Belt Pretensioner ..9 Trailer Towing Seat Belt Maintenance ..116 Trailer And Tongue Weight .
  • Page 143 N O T E S...
  • Page 144 N O T E S...
  • Page 145 N O T E S...
  • Page 146 N O T E S...

  • Page 147: Driving And Alcohol

    2016 User Guide This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect...
  • Page 148 OF THE OWNER’S MANUAL AND WARRANTY BOOKLET BY VISITING: WWW.RAMTRUCKS.COM/EN/OWNERS/MANUALS OR WWW.RAMTRUCKS.COM/EN/WARRANTY (U.S.); WWW.OWNERS.MOPAR.CA/EN (CANADA). © 2015 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC. 16VF-926-AA . RAM ProMaster . FIRST Edition . User Guide...

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