RAM PROMASTER CITY User Manual
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RAM PROMASTER CITY User Manual

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  • Page 2 2016 User Guide If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Uconnect Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. IMPORTANT This User Guide is intended to familiarize you with the important features of your vehicle.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S INTRODUCTION/WELCOME WHAT TO DO IN EMERGENCIES WELCOME FROM FCA US LLC ..2 ROADSIDE ASSISTANCE ..74 WARNING AND INDICATOR LIGHTS .

  • Page 4: Introduction/Welcome

    I N T R O D U C T I O N / W E L C O M E WELCOME FROM FCA US LLC Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.
  • Page 5 I N T R O D U C T I O N / W E L C O M E VEHICLES SOLD IN CANADA With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc.

  • Page 6: Controls At A Glance

    C O N T R O L S A T A G L A N C E DRIVER COCKPIT 1. Manual Mirrors 2. Uconnect Phone Controls 3. Headlight Switch pg. 30 4. Instrument Cluster/Electronic Vehicle Information Center (EVIC) Display pg. 68 5.
  • Page 7 C O N T R O L S A T A G L A N C E 10. Switch Panel • Front Fog Lights • Electronic Stability Control (ESC) OFF pg. 80 • Hazard Warning Switch • Defroster 11. Storage 12.

  • Page 8: Instrument Cluster

    C O N T R O L S A T A G L A N C E INSTRUMENT CLUSTER 1. Speedometer 2. Fuel Gauge 3. Fuel Filler Door Location 4. Temperature Gauge (See page 74 for Instrument Cluster Indicator Lights.)
  • Page 9 C O N T R O L S A T A G L A N C E 5. Tachometer 6. Warning and Indicator Lights Right Side 7. Gear Position 8. Electronic Vehicle Information Center (EVIC) 9. Warning and Indicator Lights Left Side (See page 79 for Instrument Cluster Indicator Lights.)

  • Page 10: Getting Started

    G E T T I N G S T A R T E D KEY FOB Locking And Unlocking The Doors CARGO Vehicle (Canada) Push and release the LOCK button once to lock all the doors. Push and release the UNLOCK button once to unlock all doors or only the two front doors depending on vehicle.

  • Page 11: Occupant Restraint Systems

    G E T T I N G S T A R T E D OCCUPANT RESTRAINT SYSTEMS Some of the most important safety features in your vehicle are the restraint systems: • Seat Belt Systems • Supplemental Restraint Systems (SRS) Air Bags •...
  • Page 12 G E T T I N G S T A R T E D SUPPLEMENTAL RESTRAINT SYSTEM (SRS) — AIR BAGS Air Bag System Components Your vehicle may be equipped with the following air bag system components: • Occupant Restraint Controller (ORC) •...
  • Page 13 G E T T I N G S T A R T E D Refer to the Owner's Manual on the DVD for further details regarding the Supple- mental Restraint System (SRS). Supplemental Knee Air Bags This vehicle is equipped with a Supplemental Driver Knee Air Bag mounted in the instrument panel below the steering column.
  • Page 14 G E T T I N G S T A R T E D The SABICs and SABs (“Side Air Bags”) are designed to activate in certain side impacts. The Occupant Restraint Controller (“ORC”) determines whether the deploy- ment of the Side Air Bags in a particular impact event is appropriate, based on the severity and type of collision.
  • Page 15 G E T T I N G S T A R T E D Enhanced Accident Response System Reset Procedure In order to reset the Enhanced Accident Response System functions after an event, the ignition switch must be changed from ignition AVV or MAR to ignition STOP. Carefully check the vehicle for fuel leaks in the engine compartment and on the ground near the engine compartment and fuel tank before resetting the system and starting the engine.

  • Page 16: Child Restraints

    G E T T I N G S T A R T E D These data can help provide a better understanding of the circumstances in which crashes and injuries occur. NOTE: EDR data are recorded by your vehicle only if a non-trivial crash situation occurs; no data are recorded by the EDR under normal driving conditions and no personal data (e.g., name, gender, age, and crash location) are recorded.
  • Page 17 G E T T I N G S T A R T E D Locating LATCH Anchorages The lower anchorages are round bars that are found at the rear of the seat cushion where it meets the seatback, below the anchorage symbols on the seatback.
  • Page 18 G E T T I N G S T A R T E D 5. Test that the child restraint is installed tightly by pulling back and forth on the child seat at the belt path. It should not move more than 1 inch (25.4 mm) in any direction.
  • Page 19 G E T T I N G S T A R T E D Installing The Top Tether Strap (With Either Lower Anchors Or Vehicle Seat Belt) When installing a forward-facing child restraint, always secure the top tether strap, up to the tether anchor weight limit, whether the child restraint is installed with the lower anchors or the vehicle seat belt.
  • Page 20 G E T T I N G S T A R T E D Installing The Child Restraint Using The Vehicle Seat Belts (Commercial Vehicle) The front passenger seating position is equipped with a Switchable Automatic Locking Retractor (ALR) that is designed to keep the lap portion of the seat belt tight around the child restraint.
  • Page 21 G E T T I N G S T A R T E D Tether Strap Installation (Commercial Vehicle) 1. Route the tether strap to provide the most direct path for the strap between the anchor and the child seat. 2.

  • Page 22: Head Restraints

    G E T T I N G S T A R T E D WARNING! • In a collision, an unrestrained child, even a tiny baby, can become a projectile inside the vehicle. The force required to hold even an infant on your lap could become so great that you could not hold the child, no matter how strong you are.

  • Page 23: Rear Head Restraints

    G E T T I N G S T A R T E D WARNING! • A loose head restraint thrown forward in a collision or hard stop could cause serious injury or death to occupants of the vehicle. Always securely stow removed head restraints in a location outside the occupant compartment.

  • Page 24: Front Seats

    G E T T I N G S T A R T E D FRONT SEATS Manual Seat Adjustments The front driver and passenger seats can be adjusted forward and rearward and if equipped may be reclined and the height and lumbar can be adjusted. WARNING! •...
  • Page 25 G E T T I N G S T A R T E D Forward And Rearward Adjustment The adjusting bar is at the front of the seat, near the floor. Pull the bar upward to move the seat forward or rearward. Release the bar once the seat is in the desired position.

  • Page 26: 60/40 Split Second-Row Passenger Seats

    G E T T I N G S T A R T E D 60/40 SPLIT SECOND-ROW PASSENGER SEATS Folding Rear Seat — If Equipped To provide additional storage area, each rear seat can be folded flat to allow for extended cargo space.
  • Page 27 G E T T I N G S T A R T E D 3. Pull forward on the lower release lever located on the lower outboard side of seat and lift the seat for extended cargo space. 4. Reverse order for original setting. Lower Release Lever...

  • Page 28: Heated Seats

    G E T T I N G S T A R T E D HEATED SEATS Heated Seats — If Equipped On some models, the front driver and passenger seats may be equipped with heaters in both the seat cushions and seatbacks. The controls for the front heated seats are located on the lower outboard side of the seat.

  • Page 29: Tilt/Telescoping Steering Column

    G E T T I N G S T A R T E D TILT/TELESCOPING STEERING COLUMN This feature allows you to tilt the steering column upward or downward. It also allows you to lengthen or shorten the steering column. The tilt/telescoping control handle is located on the steering column, below the turn signal lever.

  • Page 30: Operating Your Vehicle

    O P E R A T I N G Y O U R V E H I C L E ENGINE BREAK-IN RECOMMENDATIONS A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km).

  • Page 31: Manual Climate Controls

    O P E R A T I N G Y O U R V E H I C L E MANUAL CLIMATE CONTROLS Manual Climate Controls 1 — A/C Button 4 — Rotate Mode Control 2 — Air Recirculation Button 5 —...

  • Page 32: Multifunction Lever

    O P E R A T I N G Y O U R V E H I C L E MULTIFUNCTION LEVER The multifunction lever, located on the left side of the steering wheel, controls the operation of the headlights, high beams, parking lights, passing light and turn signals.

  • Page 33: Turn Signals

    O P E R A T I N G Y O U R V E H I C L E Turn Signals Move the multifunction lever up or down and the arrows on each side of the instrument cluster flash to show proper operation of the front and rear turn signal lights.

  • Page 34: Windshield Wipers And Washers

    O P E R A T I N G Y O U R V E H I C L E WINDSHIELD WIPERS AND WASHERS The windshield wiper/washer lever is located on the right side of the steering column. NOTE: The windshield wipers/washers will only operate with the ignition in the ON/RUN position.
  • Page 35 O P E R A T I N G Y O U R V E H I C L E Windshield Wiper Off This is the normal position of the wiper lever: O. Intermittent Speed Rotate the end of the lever upward to the first detent. The wipers will operate at intermittent speed.

  • Page 36: Interior Lights

    O P E R A T I N G Y O U R V E H I C L E Rear Window Wiper/Washer Rear Windshield Wiper Operation Rotate the windshield wiper lever center ring upwards to operate the rear window wiper as follows: •...

  • Page 37: Electronic Speed Control

    O P E R A T I N G Y O U R V E H I C L E Rear Cargo Lights Your vehicle may be equipped with a rear cargo light that can be set to three different positions (On/Left Position, Auto/Center Position, On/Right Position).
  • Page 38 O P E R A T I N G Y O U R V E H I C L E WARNING! Leaving the Electronic Speed Control system on when not in use is dangerous. You could accidentally set the system or cause it to go faster than you want. You could lose control and have an accident.

  • Page 39: To Accelerate For Passing

    O P E R A T I N G Y O U R V E H I C L E Metric Speed (km/h) • Pushing the RES (+) button once will result in a 1 km/h increase in set speed. Each subsequent tap of the button results in an increase of 1 km/h.

  • Page 40: Parksense Rear Park Assist

    O P E R A T I N G Y O U R V E H I C L E PARKSENSE REAR PARK ASSIST If an object is detected behind the rear bumper while the vehicle is in REVERSE, a chime sounds.

  • Page 41: Parkview Rear Back-Up Camera

    O P E R A T I N G Y O U R V E H I C L E PARKVIEW REAR BACK-UP CAMERA You can see an on-screen image of the rear of your vehicle whenever the transmission is shifted into REVERSE. The ParkView Rear Back-Up Camera image will be displayed on the radio display screen, located on the center stack of the instrument panel.

  • Page 42: Electronics

    E L E C T R O N I C S YOUR VEHICLE'S SOUND SYSTEM 1. Uconnect Phone Mute Button 2. Uconnect Phone Button pg. 52 3. Phone Hang Up Button 4. Uconnect Voice Command Button pg. 52 5. Steering Wheel Audio Controls (Right – Behind Steering Wheel) pg. 67...
  • Page 43 E L E C T R O N I C S 6. Steering Wheel Audio Controls (Left – Behind Steering Wheel) pg. 67 7. Uconnect Radio pg. 46 8. Climate Controls pg. 29 9. USB/Audio Jack pg. 45 10. Front Power Outlet/Cigar Lighter pg. 69...

  • Page 44: Cybersecurity

    E L E C T R O N I C S CYBERSECURITY Your vehicle may be a connected vehicle and may be equipped with both wired and wireless networks. These networks allow your vehicle to send and receive informa- tion. This information allows systems and features in your vehicle to function properly.

  • Page 45: Identifying Your Radio

    E L E C T R O N I C S IDENTIFYING YOUR RADIO Uconnect 3.0 • 3.0” Black And White Display Uconnect 3.0 Uconnect 5.0 • 5.0” Full Color Touchscreen Display • Bluetooth Connectivity/Streaming Audio Uconnect 5.0 Uconnect 5.0N •...

  • Page 46: Uconnect 3.0

    E L E C T R O N I C S UCONNECT 3.0 Uconnect 3.0 Radio 1 — RADIO Button 8 — BROWSE/ENTER Button/TUNE/ 2 — INFO Button SCROLL Knob 3 — MEDIA Button 9 — BACK Button 4 — AUDIO Button 10 —...
  • Page 47 E L E C T R O N I C S Radio Operation Seek Up/Down Buttons • Push the up or down button to seek through radio stations in AM, FM or SXM bands. • Hold either button to bypass stations without stopping. Store Radio Presets Manually The Presets are available for all Radio Modes, and are activated by pushing any of the six Preset buttons.

  • Page 48: Uconnect 5.0/5.0N

    E L E C T R O N I C S UCONNECT 5.0/5.0N Uconnect 5.0/5.0N 1 — Screen On/Off Button 7 — Compass/NAV — If Equipped 2 — Settings Button 8 — Media Button 3 — Back Button 9 — Radio Button 4 —...
  • Page 49 E L E C T R O N I C S 3. Once the time is set press the “Done” or “back arrow” button on the touchscreen to exit the time screen. NOTE: Once the time has been set on the radio, the time will also appear in the Electronic Vehicle Information Center (EVIC).
  • Page 50 E L E C T R O N I C S Radio Operation Uconnect 5.0/5.0N Radio 1 — Radio Station Presets 5 — Station Info 2 — Show All Presets 6 — Direct Tune 3 — Seek Up 7 — Radio Band 4 —...
  • Page 51 E L E C T R O N I C S SiriusXM Premier Over 160 Channels Get every channel available on your satellite radio, and enjoy all you want, all in one place. Hear commercial-free music plus sports, news, talk and entertainment. Get all the premium programming, including Howard Stern, every NFL game, Oprah Radio, every MLB and NHL game, every NASCAR race and more.
  • Page 52 E L E C T R O N I C S Audio Jack (AUX) The AUX jack allows a portable device, such as an MP3 player or an iPod, to be plugged into the radio and utilize the vehicle’s audio system. Using a 3.5 mm audio jack plugged into the AUX jack will amplify the source and play the music through the vehicle speakers.

  • Page 53: Introducing Uconnect

    E L E C T R O N I C S An updated map can now be downloaded to the USB device using the TomToM HOME application on the computer. Refer to www.tomtom.com/getstarted to download the TomTom HOME application. NOTE: To update the map, a USB device that meets the following requirements must be used: •...

  • Page 54: Get Started

    E L E C T R O N I C S Get Started 1. Visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions. 2. Reduce background noise. Wind and passenger conversations are examples of noise that may impact recognition.

  • Page 55: Basic Voice Commands

    E L E C T R O N I C S Basic Voice Commands The basic Voice Commands below can be given at any point while using your Uconnect system. Push the VR button . After the beep, say: • Cancel to stop a current voice session •...
  • Page 56 E L E C T R O N I C S Radio Use your voice to quickly get to the AM, FM or SiriusXM Satellite Radio stations you would like to hear. (Subscription or included SiriusXM Satellite Radio trial required.) Push the VR button .
  • Page 57 E L E C T R O N I C S Media Uconnect offers connections via USB, Bluetooth and auxiliary ports. Voice operation is only available for connected USB and iPod devices. Push the VR button . After the beep, say one of the following commands and follow the prompts to switch your media source or choose an artist.
  • Page 58 E L E C T R O N I C S Phone Making and answering hands-free phone calls is easy with Uconnect. When the Phonebook button is illuminated on your touchscreen, your system is ready. U.S. residents can visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions.

  • Page 59: Additional Information

    E L E C T R O N I C S Voice Text Reply Uconnect will announce incoming text messages. Push the Phone button say Listen. (Must have compatible mobile phone paired to Uconnect system.) 1. Once an incoming text message is read to you, push the Phone button .

  • Page 60: Uconnect Phone

    E L E C T R O N I C S UCONNECT PHONE Uconnect Phone (Bluetooth Hands Free Calling) Uconnect 5.0/5.0N Phone Menu 1 — Call/Redial/Hold 7 — Uconnect Phone Settings Menu 2 — Mobile Phone Signal Strength 8 — Text Messaging 3 —...
  • Page 61 E L E C T R O N I C S Refer to the “Uconnect 5.0 Voice Recognition Quick Tips” in “Understanding Your Instrument Panel” in the Owner's Manual on the DVD for further details. NOTE: • The Uconnect Phone requires a mobile phone equipped with the Bluetooth Hands-Free Profile, Version 1.0 or higher.
  • Page 62 E L E C T R O N I C S Pair Your iPhone: To search for available devices on your Bluetooth enabled iPhone: 1. Press the Settings button. 2. Select Bluetooth. • Ensure the Bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search for Bluetooth connections.
  • Page 63 E L E C T R O N I C S Pair Your Android Device: To search for available devices on your Bluetooth enabled Android Device: 1. Push the Menu button. 2. Select Settings. 3. Select Connections. 4. Turn Bluetooth setting to “On.” •...
  • Page 64 E L E C T R O N I C S You are now ready to make hands-free calls. Press the Uconnect “Phone” button on your steering wheel to begin. NOTE: Refer to UconnectPhone.com website for additional information on mobile phone pairing and for a list of compatible phones.
  • Page 65 E L E C T R O N I C S Changing The Volume • Start a dialogue by pushing the Phone button , then say a command for example - "Help". • Use the radio VOLUME/MUTE rotary knob to adjust the volume to a comfortable level while the Uconnect system is speaking.
  • Page 66 E L E C T R O N I C S To enable incoming text messaging: iPhone 1. Press the settings button on the mobile phone. 2. Select Bluetooth. • Ensure Bluetooth is enabled, and the mobile phone is paired to the Uconnect system.
  • Page 67 E L E C T R O N I C S Android Devices 1. Push the Menu button on the mobile phone. 2. Select Settings. 3. Select Connections. 4. Turn “Show Notifications” to On. • A pop up will appear asking you to accept a request for permission to connect to your messages.
  • Page 68 E L E C T R O N I C S 3. As soon as you hear the message you would like to send, you can interrupt the list of prompts by pushing the Uconnect phone button and saying the phrase. Uconnect will confirm the message by reading it back to you.

  • Page 69: Steering Wheel Audio Controls

    E L E C T R O N I C S Mobile Phonebook didn’t download: • Check “Do not ask again,” then accept the “phonebook download” request on your mobile phone. • Up to 2,000 contact names with six numbers per contact will transfer to the Uconnect 5.0/5.0N system phonebook.

  • Page 70: Electronic Vehicle Information Center (Evic)

    E L E C T R O N I C S ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) The EVIC features a driver interactive display that is located in the instrument cluster. Pushing the controls on the left side of the steering column allows the driver to select vehicle information and Personal Settings.

  • Page 71: Power Outlets

    E L E C T R O N I C S Depending on the vehicles options, the following feature settings are available: • Display • Audio • Clock & Date • Phone/Bluetooth • Safety/Assistance • SiriusXM Setup • Lights • Restore Settings •...
  • Page 72 E L E C T R O N I C S Load Compartment Power Outlet The Load Compartment Power Outlet is located on the left side of the rear cargo compartment. It operates with the ignition key in the MAR (ACC/ON/RUN) position. The outlet can be is used for powering 12 Volt adaptive accessories and recharging communications devices.
  • Page 73 E L E C T R O N I C S • Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Improper use of the power outlet can cause damage not covered by your New Vehicle Limited Warranty.

  • Page 74: Utility

    U T I L I T Y REAR CARGO TIE-DOWNS To make it easier to secure your load, there are hooks (if equipped) fixed to the floor. Rear Cargo Tie-Down WARNING! • To help protect against personal injury, passengers should not be seated in the rear cargo area.

  • Page 75: Trailer Towing Weights (Maximum Trailer Weight Ratings)

    U T I L I T Y TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Towing Condition Wheels OFF the Ground...

  • Page 76: What To Do In Emergencies

    W H A T T O D O I N E M E R G E N C I E S ROADSIDE ASSISTANCE Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling.
  • Page 77 W H A T T O D O I N E M E R G E N C I E S We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately. – Engine Temperature Warning Light This light warns of an overheated engine condition and is located next to the “H”...
  • Page 78 W H A T T O D O I N E M E R G E N C I E S – Air Bag Warning Light If the light is not on during startup, stays on, or turns on while driving have the vehicle serviced by an authorized dealer immediately.
  • Page 79 W H A T T O D O I N E M E R G E N C I E S NOTE: AFTER INFLATION, THE VEHICLE MAY NEED TO BE DRIVEN FOR 20 MINUTES BEFORE THE FLASHING LIGHT WILL TURN OFF. Please note that the TPMS is not a substitute for proper tire maintenance, and it is the driver’s responsibility to maintain correct tire pressure, even if under-inflation has not reached the level to trigger illumination of the TPMS low tire pressure telltale.
  • Page 80 W H A T T O D O I N E M E R G E N C I E S – Brake Warning Light This light monitors various brake functions, including brake fluid level and parking brake application. If the brake light turns on, it may indicate that the parking brake is applied, that the brake fluid level is low, or that there is a problem with the brake system master cylinder reservoir.

  • Page 81: Instrument Cluster Indicator Lights

    W H A T T O D O I N E M E R G E N C I E S – Malfunction Indicator Light (MIL) Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., may illuminate the MIL after engine start.
  • Page 82 W H A T T O D O I N E M E R G E N C I E S – Park/Headlight ON Indicator This indicator will illuminate when the park lights or headlights are turned on. – Electronic Speed Control SET Indicator This indicator will illuminate when the cruising speed has been set.

  • Page 83: If Your Engine Overheats

    W H A T T O D O I N E M E R G E N C I E S IF YOUR ENGINE OVERHEATS In any of the following situations, you can reduce the potential for overheating by taking the appropriate action: •...

  • Page 84: Jacking And Tire Changing

    W H A T T O D O I N E M E R G E N C I E S JACKING AND TIRE CHANGING WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.

  • Page 85: Removing The Spare Tire

    W H A T T O D O I N E M E R G E N C I E S Removing The Spare Tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the wrench handle to the winch extension.
  • Page 86 W H A T T O D O I N E M E R G E N C I E S 2. To access the winch mechanism open the rear doors of the vehicle to expose the winch mechanism access cover. Remove the access cover and install the winch extension into the winch mechanism.
  • Page 87 W H A T T O D O I N E M E R G E N C I E S 4. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer. 5. Remove the retainer nut prior to re- moving the retainer from the wheel.

  • Page 88: Preparations For Jacking

    W H A T T O D O I N E M E R G E N C I E S Preparations For Jacking 1. Park the vehicle on a firm level surface as far from the edge of the roadway as possible.
  • Page 89 W H A T T O D O I N E M E R G E N C I E S Jacking Instructions WARNING! Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle: •...
  • Page 90 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not attempt to raise the vehicle by jacking on locations other than those indicated. 3. Turn the handle on the jack screw to the right until the jack head is properly engaged in the described location.
  • Page 91 W H A T T O D O I N E M E R G E N C I E S 5. Remove the wheel lug bolts. For vehicles with wheel covers, remove the cover from the wheel by hand. Do not pry the wheel cover off. Then pull the wheel off the hub.
  • Page 92 W H A T T O D O I N E M E R G E N C I E S WARNING! A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle. Always stow the jack parts and the spare tire in the places provided.
  • Page 93 W H A T T O D O I N E M E R G E N C I E S Vehicles Equipped With Wheel Covers 1. Mount the road tire on the axle. 2. To ease the installation process for steel wheels with wheel covers, install two wheel bolts on the wheel.

  • Page 94: Tire Service Kit

    W H A T T O D O I N E M E R G E N C I E S TIRE SERVICE KIT If a tire is punctured, you can make a first emergency repair using the Tire Service Kit located under the passenger seat.
  • Page 95 W H A T T O D O I N E M E R G E N C I E S WARNING! • Do not attempt to seal a tire on the side of the vehicle closest to traffic. Pull far enough off the road to avoid the danger of being hit when using the Tire Service Kit.
  • Page 96 W H A T T O D O I N E M E R G E N C I E S WARNING! Tire Service Kit is not a permanent flat tire repair. Have the tire inspected and repaired or replaced after using Tire Service Kit. Do not exceed 65 mph (110 km/h) until the tire is repaired or replaced.

  • Page 97: Jump-Starting Procedures

    W H A T T O D O I N E M E R G E N C I E S JUMP-STARTING PROCEDURES If your vehicle has a discharged battery it can be jump-started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack. Jump-starting can be dangerous if done improperly so please follow the procedures in this section carefully.
  • Page 98 W H A T T O D O I N E M E R G E N C I E S WARNING! • Take care to avoid the radiator cooling fan whenever the hood is raised. It can start anytime the ignition switch is ON. You can be injured by moving fan blades. •...

  • Page 99: Towing A Disabled Vehicle

    W H A T T O D O I N E M E R G E N C I E S WARNING! Do not connect the jumper cable to the negative (-) post of the discharged battery. The resulting electrical spark could cause the battery to explode and could result in personal injury.

  • Page 100: Freeing A Stuck Vehicle

    W H A T T O D O I N E M E R G E N C I E S FREEING A STUCK VEHICLE If your vehicle becomes stuck in mud, sand, or snow, it can often be moved using a rocking motion.

  • Page 101: Gear Selector Override

    W H A T T O D O I N E M E R G E N C I E S GEAR SELECTOR OVERRIDE If a malfunction occurs and the gear selector cannot be moved out of the PARK position, you can use the following procedure to temporarily move the gear selector: 1.

  • Page 102: Ignition Key Removal Override

    W H A T T O D O I N E M E R G E N C I E S IGNITION KEY REMOVAL OVERRIDE This vehicle is equipped with a Key Ignition Park Interlock which requires the transmission to be in PARK before the ignition switch can be turned to the LOCK/OFF (key removal) position.

  • Page 103: Maintaining Your Vehicle

    M A I N T A I N I N G Y O U R V E H I C L E OPENING THE HOOD To open the hood, two levers must be released: 1. Pull the hood release lever located under the driver side of the instrument panel. 2.

  • Page 104: Engine Compartment - 2.4L

    M A I N T A I N I N G Y O U R V E H I C L E ENGINE COMPARTMENT — 2.4L 1. Air Cleaner Filter 2. Power Steering Fluid Reservoir 3. Oil Fill Cap 4. Engine Oil Dipstick...
  • Page 105 M A I N T A I N I N G Y O U R V E H I C L E 5. Brake Fluid Reservoir 6. Power Distribution Center (Fuses) 7. Washer Fluid Reservoir 8. Engine Coolant Pressure Cap...

  • Page 106: Fluid Capacities

    M A I N T A I N I N G Y O U R V E H I C L E FLUID CAPACITIES U.S. Metric Fuel (Approximate) 2.4L Engine 16 Gallons 60.5 Liters Engine Oil With Filter 2.4 Liter Engine (SAE 0W- 5.5 Quarts 5.2 Liters 20, API Certified)
  • Page 107 M A I N T A I N I N G Y O U R V E H I C L E CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection.

  • Page 108: Maintenance Procedures

    M A I N T A I N I N G Y O U R V E H I C L E MAINTENANCE PROCEDURES For information on the maintenance procedures for your vehicle, please refer to “Maintenance Procedures” in “Maintaining Your Vehicle” in your Owner’s Manual or applicable supplement on the DVD for further details.

  • Page 109: Maintenance Chart

    M A I N T A I N I N G Y O U R V E H I C L E Severe Duty All Models Change Engine Oil at 4,000 miles (6,500 km) if the vehicle is operated in a dusty and off road environment or is operated predominantly at idle or only very low engine RPM’s.
  • Page 110 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 111 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 112 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 113: Fuses

    M A I N T A I N I N G Y O U R V E H I C L E FUSES WARNING! • When replacing a blown fuse, always use an appropriate replacement fuse with the same amp rating as the original fuse. Never replace a fuse with another fuse of higher amp rating.

  • Page 114: Interior Fuses

    M A I N T A I N I N G Y O U R V E H I C L E Cavity Maxi Fuse Mini Fuse Description – 10 Amp Red Primary ECM Loads – 20 Amp Yellow BSM System BSM System, Positive Key and –...

  • Page 115: Tires - General Information

    M A I N T A I N I N G Y O U R V E H I C L E Central Unit Fuse Panel The central power fuse panel is located on the driver’s side under the instrument panel.
  • Page 116 M A I N T A I N I N G Y O U R V E H I C L E WARNING! • Overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recom- mended load capacity for your vehicle.
  • Page 117 M A I N T A I N I N G Y O U R V E H I C L E Do not install a wheel cover or attempt to mount a conventional tire on the compact spare wheel, since the wheel is designed specifically for the compact spare tire. Do not install more than one compact spare tire and wheel on the vehicle at any given time.

  • Page 118: Wheel And Wheel Trim Care

    M A I N T A I N I N G Y O U R V E H I C L E Wheel And Wheel Trim Care All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly using mild (neutral Ph) soap and water to maintain their luster and to prevent corrosion.

  • Page 119: Replacement Bulbs

    M A I N T A I N I N G Y O U R V E H I C L E Dark Vapor Or Black Satin Chrome Wheels CAUTION! If your vehicle is equipped with Dark Vapor or Black Satin Chrome wheels DO NOT USE wheel cleaners, abrasives or polishing compounds.

  • Page 120: Customer Assistance

    C U S T O M E R A S S I S T A N C E FCA US LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1-866-726-4636 FCA CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1-800-465-2001 (English) Phone: 1-800-387-9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED To assist customers who have hearing difficulties, the manufacturer has installed...

  • Page 121: Publications Ordering

    • If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner's Manual, Navigation/Uconnect Manu- als or Warranty Booklet. United States customers may visit the Ram Truck Contact Us page at www.ramtrucks.com scroll to the bottom of the page and select the “Contact Us”...

  • Page 122: Reporting Safety Defects In The United States

    C U S T O M E R A S S I S T A N C E REPORTING SAFETY DEFECTS IN THE UNITED STATES If you believe that your vehicle has a defect that could cause a collision or cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying the manufacturer.

  • Page 123: Mopar® Accessories

    • The following highlights just some of the many Authentic Ram Accessories by Mopar featuring a fit, finish, and functionality specifically for your Ram. • For the full line of Authentic Ram Accessories by Mopar, visit your local dealership or online at mopar.com for U.S. residents and mopar.ca for Canadian residents.

  • Page 124: Frequently Asked Questions

    How to use the power outlet? pg. 69 UTILITY How do I know how much I can tow with my Ram ProMaster? pg. 73 WHAT TO DO IN EMERGENCIES What do I do if my TPMS warning light is blinking? pg. 76 How do I change a flat tire? pg.

  • Page 125: Index

    I N D E X Accessories ....121 Canada ....120 Capacities, Fluid ...104 Mopar .
  • Page 126 I N D E X Corrosion Protection ..106 Fluids, Lubricants And Genuine Customer Assistance . .118, 119, 120 Parts ....104 Customer Programmable Features .
  • Page 127 I N D E X Air Bag ....13 Phone (Pairing) ... . .59 ....79 Phone (Uconnect) .
  • Page 128 I N D E X Supplemental Restraint System - Air Uconnect 3.0 ....44 Bag ....10 Uconnect (Hands-Free Phone) Making A Phone Call .
  • Page 129 N O T E S...
  • Page 130 N O T E S...

  • Page 131: Driving And Alcohol

    2016 User Guide This guide has been prepared to help you get quickly acquainted with your new Ram vehicle and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect...
  • Page 132 © 2016 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC. 16‎ V M‎ - ‎ 9 26‎ - ‎ A A . RAM ProMaster city . Third Edition REV 2 . User Guide...

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