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Chassis Cab Chassis Cab 3500/4500/5500 3500/4500/5500 USER GUIDE USER GUIDE 2011 2011...
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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in a collision and personal injury. Chrysler Group LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road.
Please disregard any features and equipment described in this guide that are not available on this vehicle. Chrysler Group LLC reserves the right to make changes in design and specifications and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
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INTRODUCTION/WELCOME Vehicles Sold In Canada With respect to any vehicles sold in Canada, the name Chrysler Group LLC shall be deemed to be deleted and the name Chrysler Canada Inc. used in substitution therefore. WARNING! • Pedals that cannot move freely can cause loss of vehicle control and increase the risk of serious personal injury.
GETTING STARTED KEY FOB Locking And Unlocking The Doors • Press the LOCK button once to lock all the doors. Press the UNLOCK button once to unlock the driver’s door only and twice within five seconds to unlock all the doors. •...
GETTING STARTED CAUTION! (Continued) • Charge the battery. • Contact your dealer for assistance on how to remove the Key Fob using the manual over ride method. WARNING! • Leaving unattended children in a vehicle is dangerous for a number of reasons.
GETTING STARTED THEFT ALARM To Arm • Press the Key Fob LOCK button or the power door lock switch while the door is open. To Disarm • Press the Key Fob UNLOCK button and turn the ignition to the ON/RUN position.
GETTING STARTED SUPPLEMENTAL RESTRAINT SYSTEM (SRS) — AIRBAGS • This vehicle has Advanced Front Airbags for both the driver and right front passenger as a supplement to the seat belt restraint system. The Advanced Front Airbags will not deploy in every type of collision. •...
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GETTING STARTED Installing The LATCH - Compatible Child Restraint System • Your vehicle’s second row passenger seats are equipped with the child restraint anchorage system called LATCH, which stands for Lower Anchors and Tether for CHildren. LATCH child restraint anchorage systems are installed in the rear seat outboard positions.
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GETTING STARTED Installing The Top Tether Strap (With Either Lower Anchors Or Vehicle Seat Belt) - Crew Cab - Rear Seats: • Obtain tether straps by raising the head restraints and reaching between the rear glass and rear seat. The tether strap may be retained with an elastic band. Accessibility to the tether strap is greatly improved by raising the seat cushion to the “up”...
GETTING STARTED NOTE: Ensure that the tether strap does not slip into the opening between the seatbacks as you remove slack in the strap. WARNING! • In a collision, an unrestrained child, even a tiny baby, can become a projectile inside the vehicle. The force required to hold even an infant on your lap could become so great that you could not hold the child, no matter how strong you are.
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GETTING STARTED Memory Seats • The memory seat feature allows you to save the driver's seat position (excluding lumbar position), driver's outside mirror position, adjustable brake and accelerator pedals, Automatic Temperature Control (ATC) temperature setting and radio station preset settings. The driver's memory buttons are located on the outboard side of the driver's seat cushion.
GETTING STARTED CAUTION! Do not place any article under a power seat or impede its ability to move as it may cause damage to the seat controls. Seat travel may become limited if movement is stopped by an obstruction in the seat’s path. WARNING! •...
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GETTING STARTED Front Ventilated Seats • Small fans that draw the air from around the occupant and exhaust it underneath the seat and into the passenger compartment are located in the seat cushion and seatback. The fans draw this air across the surface of the seat using air ducts and fine perforations in the covering to help keep the driver cooler in higher ambient temperatures.
GETTING STARTED HEATED STEERING WHEEL • The steering wheel contains a heating element that heats the steering wheel to one temperature setting. • The heated steering wheel switch is located on the center instrument panel below the climate controls. • Press the switch once to turn the heating element On.
GETTING STARTED CAUTION! Do not place any article under the adjustable pedals or impede its ability to move, as it may cause damage to the pedal controls. Pedal travel may become limited if movement is stopped by an obstruction in the adjustable pedal's path.
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GETTING STARTED Cold Start Procedure • Turn the ignition switch to the ON position. If the Wait To Start light appears in the cluster, wait for the light to turn off before starting. • In extremely cold weather below 0°F (-18°C) it may be beneficial to cycle the manifold heaters twice before attempting to start the engine.
OPERATING YOUR VEHICLE TURN SIGNALS/WIPER/WASHER/HIGH BEAMS LEVER Turn Signals/Lane Change Assist • Tap the lever up or down once and the turn signal (right or left) will flash three times and automatically turn off. Wipers Intermittent, Low And High Operation •...
OPERATING YOUR VEHICLE HEADLIGHT SWITCH Automatic Headlights/Parking Lights/Headlights • Rotate the headlight switch, located on the instrument panel to the left of the steering wheel, to the first detent for parking lights and to the second detent for headlights • With the parking lights or low beam headlights on, push the headlight switch once for fog lights.
OPERATING YOUR VEHICLE SPEED CONTROL LEVER Cruise ON/OFF • Push the ON/OFF button to activate the Speed Control. • The cruise symbol or CRUISE will appear on the instrument cluster to indicate the Speed Control is on. • Push the ON/OFF button a second time to turn the system off.
OPERATING YOUR VEHICLE WARNING! (Continued) • Electronic Speed Control can be dangerous where the system cannot maintain a constant speed. Your vehicle could go too fast for the conditions, and you could lose control. A collision could be the result. Do not use Electronic Speed Control in heavy traffic or on roads that are winding, icy, snow-covered or slippery.
OPERATING YOUR VEHICLE AUTOMATIC TEMPERATURE CONTROL (ATC) • Rotate both the Mode Control and Blower Control to the AUTO position. • Select the desired temperature by pushing the up or down temperature buttons for the driver or passenger. • The system will maintain the set temperature automatically. Air Conditioning (A/C) •...
OPERATING YOUR VEHICLE DIESEL EXHAUST BRAKE (ENGINE BRAKING) • The exhaust brake feature will only function when the driver turns the exhaust brake switch to the ON position. • The switch is located on the switch bank below the audio system. •...
OPERATING YOUR VEHICLE COOL–DOWN IDLE CHART – DIESEL ONLY TURBOCHARGER "COOL DOWN" CHART Driving Conditions Load Turbocharger Idle Time (in Temperature minutes) Before Shut Down Stop and Go Empty Cool Less than 1 Stop and Go Medium Warm Highway Speeds Medium Warm City Traffic...
ELECTRONICS NON-TOUCH-SCREEN RADIOS Media Center 130 (Sales Code RES) Media Center 130 with Satellite Radio (Sales Code RES + RSC)
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ELECTRONICS NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
ELECTRONICS TOUCH-SCREEN RADIO Media Center 430/430N CD/DVD/HDD (Sales Code RBZ/RHB) NOTE: Your radio may not be equipped with the Uconnect™ Voice Command and Uconnect™ Phone features. To determine if your radio has these features, press the Voice Command button on the radio. You will hear a voice prompt if you have the feature, or see a message on the radio stating “Uconnect Phone not available”...
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ELECTRONICS • Pressing the AUX button will change the mode to auxiliary device if the Audio Jack is connected, allowing the music from your portable device to be heard through the vehicle's speakers. • The functions of the portable device are controlled using the device buttons. The volume may be controlled using the radio or portable device.
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ELECTRONICS Copy Pictures To The Hard-Drive • Insert either a CD or a USB device containing your pictures in JPEG format into the USB port on the radio face. • Touch the MY FILES soft-key, then go to the MANAGE MY FILES screen. •...
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ELECTRONICS • Touch the NAV soft-key in the upper-right corner of your radio screen, to access the Navigation system. • Touch the View Map soft-key to display a map of your current position. Finding a Point of Interest • Touch the NAV soft-key in the upper-right corner of your radio screen, to access the Navigation system.
ELECTRONICS SIRIUS Travel Link • To access SIRIUS Travel Link, press the MENU hard-key, then touch the Travel Link soft-key. NOTE: SIRIUS Travel Link requires a subscription, sold separately after trial subscription included with vehicle purchase. • SIRIUS Travel Link brings a wealth of useful information into your vehicle and right to your fingertips: •...
ELECTRONICS Uconnect™ Phone • To determine if your vehicle is equipped with Uconnect™ Phone, press the Uconnect™ Phone button . If your vehicle has this feature, after a couple seconds you will hear a voice prompt. If not, you will see a message on the radio “Uconnect phone not available”.
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ELECTRONICS Phonebook Edit • Press the Phone button • (After the BEEP), say “phonebook”. • (After the BEEP), say “new entry” or “list names” or “delete”. • Follow the prompts. Receiving A Call – Accept (And End) • When an incoming call rings/is announced on Uconnect™, press the Phone button •...
ELECTRONICS Uconnect™ VOICE COMMAND • The Uconnect™ Voice Command system allows you to control your AM, FM radio, satellite radio, disc player, HDD, Uconnect™ Phone, a memo recorder, and supported portable media devices. • When you press the Voice Command button located on the radio faceplate or steering wheel, you will hear a beep.
ELECTRONICS iPod /USB/MP3 CONTROL ® • There are many ways to play music from iPod ® players or other portable devices through your vehicle's speakers. Your choices depend on what radio your vehicle is equipped with. • The radio sales code is located on the lower right side of the radio faceplate. If Equipped With Media Center 130 with Satellite Radio (Sales Code RES + RSC) Or Media Center 430/430N...
ELECTRONICS WARNING! Do not plug in or remove the iPod ® or external device while driving. Failure to follow this warning could result in a collision. ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) • The EVIC features a driver interactive display that is located in the instrument cluster.
ELECTRONICS PROGRAMMABLE FEATURES Electronic Vehicle Information Center (EVIC) – If Equipped • The EVIC can be used to program the following Personal Settings. Press the or DOWN button until SYSTEM SETUP displays, then press the SELECT button . Scroll through the settings using the UP or DOWN button.
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ELECTRONICS Auto Door Lock • To have the doors lock automatically when the vehicle’s speed exceeds 15 mph (24 km/h): • Enter your vehicle, close all the doors and fasten your seat belt. • Within 15 seconds, cycle the ignition switch from the OFF position to the ON position a minimum of four times, ending in the OFF position (do not start the engine).
ELECTRONICS POWER INVERTER • A 115 Volt, 150 Watt power inverter outlet is located on the lower instrument panel next to the climate control knob. This outlet can power cellular phones, electronics and other low power devices requiring power up to 150 Watts. •...
ELECTRONICS POWER OUTLETS • There are three possible 12 Volt power outlets located in the vehicle. Lower left and lower right of the instrument panel and inside the upper lid of the center storage compartment. A key symbol on the outlet cover indicates that the key must be in the ON or ACC positions for the outlet to provide power.
OFF-ROAD CAPABILITIES FOUR-WHEEL DRIVE • Shifting between 2H or 4H and 4L must be made with the OPERATION transmission in NEUTRAL and the vehicle stopped or rolling at 2 to • The electronically shifted and 3 mph (3 to 5 km/h). manually shifted transfer case provides four mode positions.
UTILITY TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • http://www.ramtrucks.com. • http://www.ramtruck.ca (Canada). INTEGRATED TRAILER BRAKE MODULE • The Integrated Trailer Brake Controller allows you to automatically or manually activate the electronic brakes on properly equipped trailers for greater stopping power on downhill grades.
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UTILITY • Release the brake pedal for five seconds and ensure that there is no vehicle movement. • Repeat the previous two steps with the transmission in DRIVE. • Remove the key fob from the ignition switch. • Shift the transmission into PARK and apply the parking brake. •...
UTILITY AUXILIARY SWITCHES • There are four auxiliary switches located in the lower switch bank of the instrument panel which can be used to power various electronic devices. Connections to the switches are found under the hood in the connectors attached to the auxiliary Power Distribution Center.
WHAT TO DO IN EMERGENCIES 24-HOUR TOWING ASSISTANCE • Dial toll-free 1-800-521-2779 or 1-800-363-4869 for Canadian residents. • Provide your name, vehicle identification number and license plate number. • Provide your location, including telephone number, from which you are calling. •...
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WHAT TO DO IN EMERGENCIES - Malfunction Indicator Light (MIL) • Certain conditions, such as a loose or missing gas cap, poor fuel quality, etc., may illuminate the MIL after engine start. The vehicle should be serviced if the light stays on through several typical driving cycles. In most situations, the vehicle will drive normally and not require towing.
WHAT TO DO IN EMERGENCIES - SERV (Service) 4WD Indicator Light • If the light stays on or comes on during driving, it means that the 4WD system is not functioning properly and that service is required. We recommend you drive to the nearest service center and have the vehicle serviced immediately.
WHAT TO DO IN EMERGENCIES CAUTION! Driving with a hot cooling system could damage your vehicle. If the temperature gauge reads HOT (H), pull over and stop the vehicle. Idle the vehicle with the air conditioner turned off until the pointer drops back into the normal range.
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WHAT TO DO IN EMERGENCIES • Block both the front and rear of the wheel diagonally opposite of the jacking position. For example, if changing the right front tire, block the left rear wheel. Hub Caps/Wheel Covers — If Equipped •...
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WHAT TO DO IN EMERGENCIES • For rear wheels, place the jack under the sway bar bracket (unless both tires are flat on one side, then place jack under shock bracket) facing forward in vehicle. • Turn the jack screw clockwise to firmly engage the jack saddle with the lift area.
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WHAT TO DO IN EMERGENCIES WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel. •...
WHAT TO DO IN EMERGENCIES JUMP-STARTING • If your vehicle has a discharged battery it can be jump-started using a set of jumper cables and a battery in another vehicle or by using a portable battery booster pack. • Jump-starting can be dangerous if done improperly so please follow the procedures in this section carefully.
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WHAT TO DO IN EMERGENCIES Jump-Starting Procedure • Connect the positive (+) end of the jumper cable to the positive (+) post of the discharged vehicle. • Connect the opposite end of the positive (+) jumper cable to the positive (+) post of the booster battery.
WHAT TO DO IN EMERGENCIES WARNING! • When temperatures are below the freezing point, electrolyte in a discharged battery may freeze. Do not attempt jump-starting because the battery could rupture or explode and cause personal injury. Battery temperature must be brought above the freezing point before attempting a jump-start.
WHAT TO DO IN EMERGENCIES SHIFT LEVER OVERRIDE • If a malfunction occurs and the shift lever cannot be moved out of the PARK position, you can use the following procedure to temporarily move the shift lever. Column Shifter • Tilt the steering wheel to the full up position and firmly set the parking brake. •...
WHAT TO DO IN EMERGENCIES FREEING A STUCK VEHICLE • If your vehicle becomes stuck in mud, sand or snow, it can often be moved by a rocking motion. Turn your steering wheel right and left to clear the area around the front wheels.
WHAT TO DO IN EMERGENCIES EVENT DATA RECORDER (EDR) • This vehicle is equipped with an event data recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.
MAINTAINING YOUR VEHICLE OPENING THE HOOD • Pull the hood release lever located below the steering wheel at the base of the instrument panel. • Reach into the opening beneath the center of the hood and move the safety latch lever while lifting the hood at the same time.
MAINTAINING YOUR VEHICLE FUEL FILTER/WATER SEPARATOR — DIESEL ONLY Draining Fuel/Water Separator • If the “Water in Fuel” indicator light is illuminated and an audible chime is heard five times, you should stop the engine and drain the water from the separator.
MAINTAINING YOUR VEHICLE EXHAUST REGENERATION — DIESEL ONLY • Under certain conditions, your Cummins ® diesel engine and exhaust after-treatment system may never reach the conditions required to remove the trapped particulate matter. If this occurs, the “Exhaust System — Regeneration Required Now”...
MAINTAINING YOUR VEHICLE DIESEL EXHAUST FLUID • Diesel Exhaust Fluid (DEF) sometimes known simply by the name of its active component, UREA—is a key component of selective catalytic reduction (SCR) systems, which help diesel vehicles meet stringent emission regulations. DEF is a liquid reducing agent that reacts with engine exhaust in the presence of a catalyst to convert smog-forming nitrogen oxides (NOx) into harmless nitrogen and water vapor.
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MAINTAINING YOUR VEHICLE • DEF is subject to freezing at the lowest temperatures. For example, DEF may freeze at temperatures at or below 12° F (-11° C). The system has been designed to operate in this environment. NOTE: When working with DEF, it is important to know that: •...
MAINTAINING YOUR VEHICLE FLUIDS AND CAPACITIES Fluid, Lubricant, or Genuine Component Capacities Part Engine Coolant 5.7L MOPAR ® Antifreeze/Coolant 18.7 Quarts 3500 Models Five Year/100,000 Mile Formula (17.7 Liters) HOAT (Hybrid Organic Additive Technology) or equivalent. Engine Coolant 6.7L MOPAR ®...
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MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Genuine Component Capacities Part Fuel Selection 6.7L Use good quality diesel fuel Standard Rear Tank - Turbo Diesel from a reputable supplier in 52 Gallons (197 Liters) your vehicle. Federal law Optional Midship Tank requires that you must fuel this - 22 Gallons (83 Liters) vehicle with Ultra Low Sulfur...
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MAINTAINING YOUR VEHICLE Fluid, Lubricant, or Genuine Component Capacities Part Automatic MOPAR ® ATF+4 ® Automatic Transmission (5-Speed Transmission Fluid or — 545RFE) equivalent licensed ATF+4 ® product. Automatic MOPAR ® AS68RC Automatic Transmission (6-Speed Transmission Fluid or AS68RC) equivalent. Clutch Linkage MOPAR ®...
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MAINTAINING YOUR VEHICLE Maintenance Record (Gasoline Engine) Odometer Date Signature, Authorized Service Center 8,000 Miles (13,000 km) or 6 Months 16,000 Miles (26,000 km) or 12 Months 24,000 Miles (39,000 km) or 18 Months 32,000 Miles (52,000 km) or 24 Months 40,000 Miles (65,000 km) or 30 Months...
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MAINTAINING YOUR VEHICLE Maintenance Record (Diesel Engine) Odometer Date Signature, Authorized Service Center 7,500 Miles (12,000 km) or 6 Months 15,000 Miles (24,000 km) or 12 Months 22,500 Miles (36,000 km) or 18 Months 30,000 Miles (48,000 km) or 24 Months 37,500 Miles (60,000 km) or 30 Months...
MAINTAINING YOUR VEHICLE FUSES Integrated Power Module (fuses) • The Integrated Power Module is located in the engine compartment near the battery. This center contains cartridge fuses and mini fuses. Cavity Cartridge Fuse Mini Fuse Description 30 Amp Pink Bat — Presafe #1/CM2200 30 Amp Pink Bat —...
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MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini Fuse Description 25 Amp Natural Bat — Sunroof/Skylight 25 Amp Natural TCM/Trans Range 5 Amp Tan Ign R/ACC — Sunroof/Window Sw Illum 25 Amp Natural Frt Wiper 25 Amp Natural Door Locks 20 Amp Yellow Fuel Pump 20 Amp Yellow Bat —...
MAINTAINING YOUR VEHICLE Cavity Cartridge Fuse Mini Fuse Description 15 Amp Blue IGN R/S-MFSW/CNN/SCM/ TPM/RR View 20 Amp Yellow IOD — Spare CAUTION! • When installing the integrated power module cover, it is important to ensure the cover is properly positioned and fully latched. Failure to do so may allow water to get into the integrated power module and possibly result in a electrical system failure.
MAINTAINING YOUR VEHICLE WHEEL AND WHEEL TRIM CARE • All wheels and wheel trim, especially aluminum and chrome plated wheels, should be cleaned regularly with a mild soap and water to prevent corrosion. • To remove heavy soil and/or excessive brake dust, use MOPAR ®...
CONSUMER ASSISTANCE CHRYSLER GROUP LLC CUSTOMER CENTER P.O. Box 21–8004 Auburn Hills, MI 48321–8004 Phone: 1–866–726–4636 CHRYSLER CANADA INC. CUSTOMER CENTER P.O. Box 1621 Windsor, Ontario N9A 4H6 Phone: 1–800–465–2001 (English) Phone: 1–800–387–9983 (French) ASSISTANCE FOR THE HEARING IMPAIRED • To assist customers who have hearing difficulties, the manufacturer has installed special TDD (Telecommunication Devices for the Deaf) equipment at its customer center.
CONSUMER ASSISTANCE NOTE: A street address is required when ordering manuals (no P.O. Boxes). NOTE: • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck and Dodge websites. • Click on the "For Owners" tab, select "Owner/Service Manuals", then select your desired model year and vehicle from the drop down lists.
MOPAR ACCESSORIES AUTHENTIC ACCESSORIES BY MOPAR ® • The following highlights just some of the many Authentic Ram Truck Accessories by Mopar featuring a fit, finish, and functionality specifically for your Ram Truck. • In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved.
INDEX Adjustable Pedals ... 18 Dimmer Control ... . 22 Air Conditioning ..24,25 Disarming, Theft System .
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INDEX Idle Up Feature ... . 26 Outlet Instrument Cluster ... 6 Power ....45 Indicators .
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INDEX Remote ....9 Recreational ... . . 47 Towing Vehicle Behind a Starting Procedures (Diesel Motorhome .
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Driving and Alcohol: Drunken driving is one of the most frequent causes of collisions. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend, or use public transportation. WARNING! Driving after drinking can lead to a collision.
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RAMTRUCKS.COM RAMTRUCKS.COM This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Media Center Manuals, Multimedia User Manual and other Warning Labels in your vehicle.
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