RAM promaster 2017 User Manual
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RAM promaster 2017 User Manual

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  • Page 2 promaster 2017 User Guide If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Uconnect Manuals or Warranty Booklets by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. IMPORTANT This User Guide is intended to familiarize you with the important features of your vehicle.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S INTRODUCTION/WELCOME ADDING FUEL ....99 DIESEL EXHAUST FLUID ..99 WELCOME FROM FCA US LLC .

  • Page 4: Introduction/Welcome

    I N T R O D U C T I O N / W E L C O M E WELCOME FROM FCA US LLC Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. Your new FCA US vehicle has characteristics to enhance the driver's control under some driving conditions.
  • Page 5 I N T R O D U C T I O N / W E L C O M E VEHICLES SOLD IN CANADA With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc.

  • Page 6: Controls At A Glance

    C O N T R O L S A T A G L A N C E DRIVER COCKPIT 1. Power Mirrors 2. Headlight Switch pg. 44 3. Instrument Cluster Display pg. 6 4. Windshield Washer Operation pg. 48 5. Transmission Gear Selector 6.
  • Page 7 C O N T R O L S A T A G L A N C E 12. Power Outlet pg. 84 13. USB Port (Charging Only) 14. Switch Panel • Front Fog Lights • Electronic Stability Control (ESC) OFF pg. 108 •...

  • Page 8: Instrument Cluster

    C O N T R O L S A T A G L A N C E INSTRUMENT CLUSTER 1. Speedometer 2. Turn Signal Lights 3. Instrument Cluster Display 4. Turn Signal Lights (See page 103 for Instrument Cluster Warning Lights.)
  • Page 9 C O N T R O L S A T A G L A N C E 5. Tachometer 6. Temperature Gauge 7. Fuel Gauge (See page 108 for Instrument Cluster Indicator Lights.)

  • Page 10: Getting Started

    G E T T I N G S T A R T E D KEY FOB Locking And Unlocking The Doors • Push the lock button once to lock all the doors. • Push the unlock button once to unlock the driver’s door only and twice within five seconds to unlock the passenger door.

  • Page 11: Seat Belt Systems

    G E T T I N G S T A R T E D 2. If a child from 2 to 12 years old (not in a rear-facing child restraint) must ride in the front passenger seat, move the seat as far back as possible and use the proper child restraint (Refer to “Child Restraints”).
  • Page 12 G E T T I N G S T A R T E D Enhanced Seat Belt Use Reminder System (BeltAlert) Driver and Passenger BeltAlert (If Equipped) BeltAlert is a feature intended to remind the driver and outboard front seat passenger (if equipped with outboard front passenger seat BeltAlert) to buckle their seat belts.
  • Page 13 G E T T I N G S T A R T E D NOTE: If BeltAlert has been deactivated and the driver or outboard front seat passenger (if equipped with outboard front passenger seat BeltAlert) is unbuckled the Seat Belt Reminder Light will turn on and remain on until the driver and outboard front seat passenger seat belts are buckled.
  • Page 14 G E T T I N G S T A R T E D WARNING! • A twisted seat belt may not protect you properly. In a collision, it could even cut into you. Be sure the seat belt is flat against your body, without twists. If you can’t straighten a seat belt in your vehicle, take it to your authorized dealer immediately and have it fixed.
  • Page 15 G E T T I N G S T A R T E D 4. Position the lap belt so that it is snug and lies low across your hips, below your abdomen. To remove slack in the lap belt portion, pull up on the shoulder belt. To loosen the lap belt if it is too tight, tilt the latch plate and pull on the lap belt.
  • Page 16 G E T T I N G S T A R T E D As a guide, if you are shorter than average, you will prefer the shoulder belt anchorage in a lower position, and if you are taller than average, you will prefer the shoulder belt anchorage in a higher position.
  • Page 17 G E T T I N G S T A R T E D Seat Belts And Pregnant Women Seat belts must be worn by all occupants including pregnant women: the risk of injury in the event of an accident is re- duced for the mother and the unborn child if they are wearing a seat belt.
  • Page 18 G E T T I N G S T A R T E D Switchable Automatic Automatic Locking Retractor (ALR) The seat belt in the passenger seating position is equipped with a Switchable Automatic Locking Retractor (ALR) which is used to secure a child restraint system. For additional information, refer to “Installing Child Restraints Using The Vehicle Seat Belt”...
  • Page 19 G E T T I N G S T A R T E D How To Engage The Automatic Locking Mode 1. Buckle the combination lap and shoulder belt. 2. Grasp the shoulder portion and pull downward until the entire seat belt is extracted.
  • Page 20 G E T T I N G S T A R T E D • Knee Impact Bolsters • Driver and Front Passenger Air Bags • Supplemental Side Air Bags • Front and Side Impact Sensors • Seat Belt Pretensioners •...
  • Page 21 G E T T I N G S T A R T E D Front Air Bags This vehicle has front air bags for both the driver and front passenger as a supplement to the seat belt restraint systems. The driver front air bag is mounted in the center of the steering wheel.
  • Page 22 G E T T I N G S T A R T E D This vehicle may be equipped with a driver and/or front passenger seat belt buckle switch that detects whether the driver or front passenger seat belt is buckled. The seat belt buckle switch may adjust the inflation rate of the Advanced Front Air Bags.
  • Page 23 G E T T I N G S T A R T E D Knee Impact Bolsters The Knee Impact Bolsters help protect the knees of the driver and front passenger, and position the front occupants for improved interaction with the front air bags. WARNING! •...
  • Page 24 G E T T I N G S T A R T E D 2. Supplemental Side Air Bag Inflatable Curtains (SABICs): Located above the side windows. The trim covering the SABICs is labeled “SRS AIRBAG” or “AIRBAG.” SABICs may help reduce the risk of head and other injuries to front and rear seat outboard occupants in cer- tain side impacts, in addition to the...
  • Page 25 G E T T I N G S T A R T E D The Side Air Bags will not deploy in all side collisions, including some collisions at certain angles, or some side collisions that do not impact the area of the passenger compartment.
  • Page 26 G E T T I N G S T A R T E D The Occupant Restraint Controller (ORC) monitors the internal circuits and intercon- necting wiring associated with electrical Air Bag System Components listed below: Air Bag System Components •...
  • Page 27 G E T T I N G S T A R T E D Do not drive your vehicle after the air bags have deployed. If you are involved in another collision, the air bags will not be in place to protect you. WARNING! Deployed air bags and seat belt pretensioners cannot protect you in another collision.
  • Page 28 G E T T I N G S T A R T E D Fuel Cut Off Switch Reset Procedure In order to reset the Fuel Cut Off Switch after an event push the “A” Button located underneath the front passenger seat knee impact bolster. Fuel Cut Off Switch WARNING! If, after an accident, you smell fuel or see leaks from the fuel system, do not reset...
  • Page 29 G E T T I N G S T A R T E D Maintaining Your Air Bag System WARNING! • Modifications to any part of the air bag system could cause it to fail when you need it. You could be injured if the air bag system is not there to protect you. Do not modify the components or wiring, including adding any kind of badges or stickers to the steering wheel hub trim cover or the upper right side of the instrument panel.

  • Page 30: Child Restraints

    G E T T I N G S T A R T E D To read data recorded by an EDR, special equipment is required, and access to the vehicle or the EDR is needed. In addition to the vehicle manufacturer, other parties, such as law enforcement, that have the special equipment, can read the information if they have access to the vehicle or the EDR.
  • Page 31 G E T T I N G S T A R T E D Summary Of Recommendations For Restraining Children In Vehicles Child Size, Height, Weight Or Recommended Type Of Child Restraint Children who are two years Either an Infant Carrier or old or younger and who a Convertible Child Re- Infants and Toddlers...
  • Page 32 G E T T I N G S T A R T E D Older Children And Child Restraints Children who are two years old or who have outgrown their rear-facing convertible child seat can ride forward-facing in the vehicle. Forward-facing child seats and convertible child seats used in the forward-facing direction are for children who are over two years old or who have outgrown the rear-facing weight or height limit of their rear-facing convertible child seat.
  • Page 33 G E T T I N G S T A R T E D If the answer to any of these questions was “no,” then the child still needs to use a booster seat in this vehicle. If the child is using the lap/shoulder belt, check seat belt fit periodically and make sure the seat belt buckle is latched.
  • Page 34 G E T T I N G S T A R T E D The seat belts in the passenger seating positions are equipped with a Switchable Automatic Locking Retractor (ALR) that is designed to keep the lap portion of the seat belt tight around the child restraint so that it is not necessary to use a locking clip.
  • Page 35 G E T T I N G S T A R T E D Installing A Child Restraint With A Switchable Automatic Locking Retractor (ALR) Child restraint systems are designed to be secured in vehicle seats by lap belts or the lap belt portion of a lap/shoulder belt.

  • Page 36: Head Restraints

    G E T T I N G S T A R T E D Transporting Pets Air Bags deploying in the front seat could harm your pet. An unrestrained pet will be thrown about and possibly injured, or injure a passenger during panic braking or in a collision.

  • Page 37: Front Seats

    G E T T I N G S T A R T E D FRONT SEATS Manual Front Seat Adjustments The driver and passenger seats can be adjusted forward/rearward and reclined. Also, if equipped, front and rear height and lumbar adjustment. WARNING! •...
  • Page 38 G E T T I N G S T A R T E D Height Adjustment (Without Swivel Seat) — If Equipped The height adjusting levers are located on the center outboard side of the seat. Lift up on the front lever to adjust the front of the seat up or down.
  • Page 39 G E T T I N G S T A R T E D Recliner Adjustment — Without Swivel Seat The recliner knob is on the rear outboard side of the seat. To recline the seatback, lean back, rotate the knob rearward to position the seatback as desired.
  • Page 40 G E T T I N G S T A R T E D Suspension Seat The seat is equipped with a mechanical spring system and hydraulic shock absorber to ensure maximum comfort and safety. The system of springs also effectively absorbs impact from uneven road surfaces.
  • Page 41 G E T T I N G S T A R T E D If the driver or the passenger seats are not locked in facing forward position before the first vehicle movement, shifting out of park is not allowed until the seats are both locked in facing forward position.

  • Page 42: Heated Seats

    G E T T I N G S T A R T E D HEATED SEATS Front Heated Seats — If Equipped On some models, the front driver and passenger seats may be equipped with heaters in both the seat cushions and seatbacks.

  • Page 43: Telescoping Steering Column

    G E T T I N G S T A R T E D TELESCOPING STEERING COLUMN This feature allows you to lengthen or shorten the steering column. The telescoping control handle is located below the steering wheel at the end of the steering column. To unlock the steering column, pull the control handle up.

  • Page 44: Operating Your Vehicle

    O P E R A T I N G Y O U R V E H I C L E ENGINE BREAK-IN RECOMMENDATIONS A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km).

  • Page 45: Manual Climate Controls

    O P E R A T I N G Y O U R V E H I C L E MANUAL CLIMATE CONTROLS Manual Climate Controls 1 — Rotate Blower Control 5 — Rotate Mode Control 2 — Push Air Recirculation Button 6 —...

  • Page 46: Multifunction Lever

    O P E R A T I N G Y O U R V E H I C L E MULTIFUNCTION LEVER The multifunction lever controls the operation of the headlights, parking lights, turn signals, headlight beam selection and the passing lights. The multifunction lever is located on the left side of the steering column.

  • Page 47: Interior Lights

    O P E R A T I N G Y O U R V E H I C L E Lane Change Assist Tap the lever up or down once, without moving beyond the detent, and the turn signal (right or left) will flash five times then automatically turn off. Parking Lights These lights can only be turned on with ignition key in the STOP position or removed, by moving the end of the multifunction lever to O (off) position and then to the...
  • Page 48 O P E R A T I N G Y O U R V E H I C L E Map Lights The switches on the left and right sides of the overhead console controls the map or reading function of the lights. Push the switch on the right position to turn the right light on, push again to turn the right light off.

  • Page 49: Windshield Wipers And Washers

    O P E R A T I N G Y O U R V E H I C L E WINDSHIELD WIPERS AND WASHERS Windshield Wipers The windshield wiper/washer lever is located on the right side of the steering column. There are five different modes of operation for the front windshield wipers.

  • Page 50: Electronic Speed Control

    O P E R A T I N G Y O U R V E H I C L E Windshield Washer Operation To use the washer, pull the windshield wiper/washer lever toward the steering wheel to activate the washers. The wipers will activate automatically for three cycles after the lever is released.
  • Page 51 O P E R A T I N G Y O U R V E H I C L E NOTE: In order to ensure proper operation, the Electronic Speed Control System has been designed to shut down if multiple Speed Control functions are operated at the same time.
  • Page 52 O P E R A T I N G Y O U R V E H I C L E Accel/Decel To Increase Speed When the Electronic Speed Control is set, you can increase speed by tapping the Speed Control lever up (+). The drivers preferred units can be selected through the radio settings if equipped.

  • Page 53: Parksense Rear Park Assist

    O P E R A T I N G Y O U R V E H I C L E To Accelerate For Passing Press the accelerator as you would normally. When the pedal is released, the vehicle will return to the set speed. Using Electronic Speed Control On Hills The transmission may downshift on hills to maintain the vehicle set speed.

  • Page 54: Electronics

    E L E C T R O N I C S YOUR VEHICLE'S SOUND SYSTEM 1. Steering Wheel Audio Controls (Left) — If Equipped pg. 82 2. Uconnect Phone Mute Button — If Equipped 3. Uconnect Phone Button — If Equipped pg. 73 4.
  • Page 55 E L E C T R O N I C S 9. Eject Button (Touchscreen Radio Shown) pg. 61 10. CD Slot (Touchscreen Radio Shown) pg. 64 11. Uconnect Radio — If Equipped pg. 61 12. SETTINGS Button 13. Tune/Scroll Knob/Browse/Enter Button 14.

  • Page 56: Cybersecurity

    E L E C T R O N I C S CYBERSECURITY Your vehicle may be a connected vehicle and may be equipped with both wired and wireless networks. These networks allow your vehicle to send and receive informa- tion. This information allows systems and features in your vehicle to function properly.

  • Page 57: Identifying Your Radio

    E L E C T R O N I C S IDENTIFYING YOUR RADIO Uconnect RH3 • Single Din Mono-Chromatic Display Uconnect RH3 Uconnect 3.0 • Two buttons on the faceplate on either side of the display • Phone pick up button on the faceplate Uconnect 3.0 Uconnect 5.0 •...
  • Page 58 E L E C T R O N I C S UCONNECT RH3 Uconnect RH3 1 — On/Off Volume Knob 8 — RND Button 2 — Display 9 — Display Button 3 — SEEK Down Button 10 — Band/As Button 4 —...
  • Page 59 E L E C T R O N I C S Equalizer, Balance And Fade • Adjust Equalizer of bass and treble • Balance left/right (BALANCE) and front/rear (FADER) • Strengthen sound (loudness) Equalization • Push the AUDIO button for more than two seconds to access equalization: ROCK, CLASSIC, POP, VOCAL, JAZZ, USER or FLAT.

  • Page 60: Uconnect 3.0

    E L E C T R O N I C S Forward/Reverse Folder • Push the button memory one (1) to advance to the first track of the next folder that contains audio files. Push the button memory two (2) to go back to the first track in the previous folder that contains audio files.

  • Page 61: Clock Setting

    E L E C T R O N I C S Clock Setting 1. Push the Menu button at the bottom of the radio, and push the Enter/Browse button for System Settings. Next, select the Time and Format setting and then select Set Time by pushing the Enter/Browse button.
  • Page 62 E L E C T R O N I C S Disc Operation (If Equipped) Your vehicle may have a remote CD player located in the lower center console storage bin, or in the lower center bench seat bin. • CD/Disc Mode is entered by either inserting a CD/Disc or by pushing the MEDIA button located on the side of the display.

  • Page 63: Uconnect 5.0

    E L E C T R O N I C S UCONNECT 5.0 Uconnect 5.0 1 — Disc Eject Button 8 — COMPASS/NAV — If Equipped 2 — Disc Slot 9 — MEDIA Button 3 — Settings Button 10 — RADIO Button 4 —...
  • Page 64 E L E C T R O N I C S 3. Once the time is set, press the “Done” or “back arrow” button on the touchscreen to exit the time screen. NOTE: Once the time has been set on the radio, the time will also appear in the instrument cluster display.
  • Page 65 E L E C T R O N I C S Radio Operation Uconnect 5.0/5.0 NAV Radio 1 — Radio Station Presets 5 — Station Info 2 — Show All Presets 6 — Direct Tune 3 — Seek Up 7 — Radio Band 4 —...
  • Page 66 E L E C T R O N I C S SiriusXM Premier Over 160 Channels Get every channel available on your satellite radio, and enjoy all you want, all in one place. Hear commercial-free music plus sports, news, talk and entertainment. Get all the premium programming, including Howard Stern, every NFL game, Oprah Radio, every MLB and NHL game, every NASCAR race and more.
  • Page 67 E L E C T R O N I C S USB/Audio Jack (AUX)/Bluetooth Operation USB/iPod The USB Input and Auxiliary Jack is located on the instrument panel left of the radio (driver’s lower right). • USB/iPod Mode is entered by either inserting a USB Jump Drive or an iPod cable into the USB port or by pushing the MEDIA button on the faceplate...

  • Page 68: Uconnect 5.0 Voice Recognition Quick Tips

    E L E C T R O N I C S Uconnect 5.0 Available Media Hubs Media Hub (USB, AUX Ports) Uconnect 5.0 S = Standard Equipment Navigation If your vehicle is equipped with Navigation, there will be a NAV button on the faceplate in place of the COMPASS button on the faceplate.

  • Page 69: Get Started

    E L E C T R O N I C S Get Started 1. Visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions. 2. Reduce background noise. Wind and passenger conversations are examples of noise that may impact recognition.

  • Page 70: Basic Voice Commands

    E L E C T R O N I C S Basic Voice Commands The basic Voice Commands below can be given at any point while using your Uconnect system. Push the VR button . After the beep, say: • Cancel to stop a current voice session •...
  • Page 71 E L E C T R O N I C S Radio Use your voice to quickly get to the AM, FM or SiriusXM Satellite Radio stations you would like to hear. (Subscription or included SiriusXM Satellite Radio trial required.) Push the VR button .
  • Page 72 E L E C T R O N I C S Media Uconnect offers connections via USB, Bluetooth and auxiliary ports (If Equipped). Voice operation is only available for connected USB and iPod devices. (Remote CD player optional and not available on all vehicles.) Push the VR button .
  • Page 73 E L E C T R O N I C S Phone Making and answering hands-free phone calls is easy with Uconnect. When the Phonebook button is illuminated on your touchscreen, your system is ready. U.S. residents can visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions.

  • Page 74: Additional Information

    E L E C T R O N I C S Voice Text Reply Uconnect will announce incoming text messages. Push the Phone button say Listen. (Must have compatible mobile phone paired to Uconnect system.) 1. Once an incoming text message is read to you, push the Phone button .

  • Page 75: Uconnect Phone

    E L E C T R O N I C S UCONNECT PHONE Uconnect Phone (Bluetooth Hands Free Calling) Uconnect 5.0/5.0 NAV Phone Menu 1 — Call/Redial/Hold 7 — Uconnect Phone Settings Menu 2 — Mobile Phone Signal Strength 8 — Text Messaging 3 —...
  • Page 76 E L E C T R O N I C S Refer to the “Uconnect 5.0 Voice Recognition Quick Tips” in “Understanding Your Instrument Panel” in the Owner's Manual on the DVD for further details. NOTE: • The Uconnect Phone requires a mobile phone equipped with the Bluetooth Hands-Free Profile, Version 1.0 or higher.
  • Page 77 E L E C T R O N I C S Pair Your iPhone: To search for available devices on your Bluetooth enabled iPhone: 1. Press the Settings button. 2. Select Bluetooth. • Ensure the Bluetooth feature is en- abled. Once enabled, the mobile phone will begin to search for Bluetooth connections.
  • Page 78 E L E C T R O N I C S Pair Your Android Device: To search for available devices on your Bluetooth enabled Android Device: 1. Push the Menu button. 2. Select Settings. 3. Select Connections. 4. Turn Bluetooth setting to “On.” •...
  • Page 79 E L E C T R O N I C S You are now ready to make hands-free calls. Press the Uconnect “Phone” button on your steering wheel to begin. NOTE: Refer to UconnectPhone.com website for additional information on mobile phone pairing and for a list of compatible phones.
  • Page 80 E L E C T R O N I C S Changing The Volume • Start a dialogue by pushing the Phone button , then say a command for example - "Help". • Use the radio VOLUME/MUTE rotary knob to adjust the volume to a comfortable level while the Uconnect system is speaking.
  • Page 81 E L E C T R O N I C S Android Devices 1. Push the Menu button on the mobile phone. 2. Select Settings. 3. Select Connections. 4. Turn “Show Notifications” to on. • A pop up will appear asking you to accept a request for permission to connect to your messages.
  • Page 82 E L E C T R O N I C S Here’s How: 1. Push the Uconnect Phone button and wait for the beep, then say “reply.” Uconnect will give the following prompt: “Please say the message you would like to send.”...
  • Page 83 E L E C T R O N I C S Mobile Phone won’t pair to system: • Perform a hard reset in the mobile phone by removing the battery (if removable — see your mobile phone’s owner manual). • Delete pairing history in mobile phone and Uconnect system; usually found in phone’s Bluetooth connection settings.

  • Page 84: Steering Wheel Audio Controls

    E L E C T R O N I C S STEERING WHEEL AUDIO CONTROLS The steering wheel audio controls are located on the front surface of the steering wheel. Right Switch • Push the switch up or down to search for the next listenable station.

  • Page 85: Programmable Features

    E L E C T R O N I C S PROGRAMMABLE FEATURES Programmable Features The Instrument Cluster Display can be used to view or change the following settings: • Push the MODE button to access the menu items then push the UP DOWN arrow button to view the menu items listed below.

  • Page 86: Power Outlets

    E L E C T R O N I C S POWER OUTLETS The front power outlet is located in the center console. It only operates with the ignition key at MAR/ON. The power outlets are labeled with either a “key” or a “battery” symbol to indicate how the outlet is powered.
  • Page 87 E L E C T R O N I C S • Power outlets are designed for accessory plugs only. Do not insert any other object in the power outlet as this will damage the outlet and blow the fuse. Improper use of the power outlet can cause damage not covered by your New Vehicle Limited Warranty.

  • Page 88: Utility

    U T I L I T Y TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Wheels OFF The Gasoline Engine...
  • Page 89 U T I L I T Y Recreational Towing — Gasoline Engine All Models Recreational towing is allowed ONLY if the front wheels are OFF the ground. This may be accomplished using a tow dolly or vehicle trailer. If using a tow dolly, follow this procedure: 1.

  • Page 90: Diesel

    D I E S E L DIESEL ENGINE BREAK-IN RECOMMENDATIONS The diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. •...

  • Page 91: Extreme Cold Weather

    D I E S E L CAUTION! If the “Generic Warning Light” remains on and a “Service Fuel Filter” message displays, DO NOT START engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement.

  • Page 92: Automated Manual Transmission - Diesel Only

    D I E S E L • The engine and transmission block heater cord is a factory installed option. If your vehicle is not equipped, heater cords are available from your authorized MOPAR dealer. In the case of LOW temperature after starting, the Automated Manual Transmission may not be able to engage first gear.
  • Page 93 D I E S E L • During extremely cold temperatures, the transmission will not operate if the oil temperature is -22°F (-30°C) or below. Allow the engine to idle briefly to warm the fluid. Normal operation will resume once the transmission temperature has risen to a suitable level.
  • Page 94 D I E S E L Instrument Cluster Messages Messages will be displayed in the instrument cluster to alert the driver when certain unusual conditions occur. These messages are described below: MESSAGE DESCRIPTION When the ignition key is turned to ON/RUN/MAR, the Transmission Fault Indicator light turns on and should go off after a few seconds.
  • Page 95 D I E S E L MESSAGE DESCRIPTION This messages appears when the key is first turned ON, if the brake pedal is not depressed and/or the gear selector is not in NEUTRAL (N). The gear se- lector must be in the NEUTRAL (N) position, and Press Brake Pedal Delayed the brake pedal must be pressed, to allow engine Startup...

  • Page 96: Electric Park Brake (Epb)

    D I E S E L MESSAGE DESCRIPTION This message appears, after opening the driver's Press Brake Shift To N Key To door, to remind you to press the brake pedal and Start shift the selector to NEUTRAL (N) to permit engine cranking.
  • Page 97 D I E S E L The park brake switch is located on the instrument panel to the right of the instrument cluster. To apply the parking brake manually, pull and tilt the top of the switch away from the instrument panel momentarily. You may hear a mechanical sound while the parking brake operates;...
  • Page 98 D I E S E L If during drive away the driver pulls the EPB switch (apply position) the drive away is halted and EPB will be reapplied. WARNING! To prevent SERIOUS INJURY or DEATH: • NEVER install a driver seat cover or any other accessory on your driver seat. •...
  • Page 99 D I E S E L CAUTION! If the Brake System Warning Light remains on with the parking brake released, a brake system malfunction is indicated. Have the brake system serviced by an authorized dealer immediately. If exceptional circumstances should make it necessary to engage the park brake while the vehicle is in motion, a buzzer repeats until the park brake switch is released or vehicle speed is below 1.25 mph (2 km/h).

  • Page 100: Exhaust Regeneration

    D I E S E L EXHAUST REGENERATION This engine meets all required EPA diesel engine emissions standards. To achieve these emissions standards, your vehicle is equipped with a state-of-the-art engine and exhaust system. These systems are seamlessly integrated into your vehicle and managed by the Powertrain Control Module (PCM).

  • Page 101: Adding Fuel

    D I E S E L ADDING FUEL The fuel cap is located behind the fuel filler door on the left side of the vehicle. When the fuel nozzle “clicks” or shuts off, the fuel tank is full. Tighten the fuel filler cap until you hear a “clicking”...

  • Page 102: System Overview

    D I E S E L The purpose of the SCR system is to reduce levels of NOx (oxides of nitrogen emitted from engines) that are harmful to our health and the environment to an almost near-zero level. Small quantities of Diesel Exhaust Fluid (DEF) are injected into the exhaust upstream of a catalyst where, when vaporized, convert smog-forming nitrogen oxides (NOx) into harmless nitrogen (N2) and water vapor (H2O), two natural components of the air we breathe.
  • Page 103 D I E S E L • Since DEF will begin to freeze at 12°F (-11°C), your vehicle is equipped with an automatic DEF heating system. This allows the DEF injection system to operate properly at temperatures below 12°F (-11°C). If your vehicle is not in operation for an extended period of time with temperatures below 12°F (-11°C), the DEF in the tank may freeze.
  • Page 104 D I E S E L Diesel Exhaust Fluid (DEF) Messages • First low level warning will be given at around 500 miles (804 km), which is determined by current consumption rate. DEF Low level lamp icon and display message for refill will be displayed at dashboard. DEF Low level Lamp will stay on until a DEF refill is detected (minimum 1 gallon [3.7 liters]).

  • Page 105: What To Do In Emergencies

    W H A T T O D O I N E M E R G E N C I E S ROADSIDE ASSISTANCE Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling.
  • Page 106 W H A T T O D O I N E M E R G E N C I E S We recommend you do not operate the vehicle or engine damage will occur. Have the vehicle serviced immediately. – Engine Temperature Warning Light This light warns of an overheated engine condition and is located next to the “H”...
  • Page 107 W H A T T O D O I N E M E R G E N C I E S – Tire Pressure Monitoring System (TPMS) Light Each tire, including the spare (if provided), should be checked monthly when cold and inflated to the inflation pressure recommended by the vehicle manufacturer on the vehicle placard or tire inflation pressure label.
  • Page 108 W H A T T O D O I N E M E R G E N C I E S NOTE: Tire pressures change by approximately 1 psi (7 kPa) per 12° F (7° C) of air temperature change. Keep this in mind when checking tire pressure inside a garage, especially in the Winter.
  • Page 109 W H A T T O D O I N E M E R G E N C I E S Vehicles equipped with the Anti-Lock Brake System (ABS) are also equipped with Electronic Brake Force Distribution (EBD). In the event of an EBD failure, the Brake Warning Light will turn on along with the ABS Light.
  • Page 110 W H A T T O D O I N E M E R G E N C I E S INSTRUMENT CLUSTER INDICATOR LIGHTS – Turn Signal Indicator The arrows will flash with the exterior turn signals when the turn signal lever is operated.

  • Page 111: If Your Engine Overheats

    W H A T T O D O I N E M E R G E N C I E S – Electronic Stability Control (ESC) Activation / Malfunction Indicator Light The “ESC Activation/Malfunction Indicator Light” in the instrument cluster will come on for four seconds when the ignition switch is turned to the ON/RUN position.

  • Page 112: Jacking And Tire Changing

    W H A T T O D O I N E M E R G E N C I E S • You can also turn the temperature control to maximum heat, the mode control to floor and the blower control to high. This allows the heater core to act as a supplement to the radiator and aids in removing heat from the engine cooling system.
  • Page 113 W H A T T O D O I N E M E R G E N C I E S Jack And Tools Location The jack and jack tools are stored under the front passenger seat. To release the jack kit for it’s storage location, you must push down and turn the lock knob 1/4 turn counter clockwise to the unlock position.
  • Page 114 W H A T T O D O I N E M E R G E N C I E S To open the jack kit container you must push the containers release to separate the top and bottom. Container Release Jacking Tools 1 —...

  • Page 115: Removing The Spare Tire

    W H A T T O D O I N E M E R G E N C I E S Removing The Spare Tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism.
  • Page 116 W H A T T O D O I N E M E R G E N C I E S The winch mechanism is located under the rear of the vehicle to the right of the spare tire. Winch Location 2.
  • Page 117 W H A T T O D O I N E M E R G E N C I E S 3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer. Lowering Spare Tire Spare Tire 4.
  • Page 118 W H A T T O D O I N E M E R G E N C I E S 5. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable.
  • Page 119 W H A T T O D O I N E M E R G E N C I E S Preparations 1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas. WARNING! Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.

  • Page 120: Jacking Instructions

    W H A T T O D O I N E M E R G E N C I E S Jacking Instructions WARNING! Carefully follow these tire changing warnings to help prevent personal injury or damage to your vehicle: •...
  • Page 121 W H A T T O D O I N E M E R G E N C I E S 1. Loosen (but do not remove) the wheel lug bolts by turning them to the left one turn while the wheel is still on the ground. 2.
  • Page 122 W H A T T O D O I N E M E R G E N C I E S NOTE: The rear jacking location is located in front of the rear tire and in front of the leaf spring mount.
  • Page 123 W H A T T O D O I N E M E R G E N C I E S 3. Place the wrench handle and lug bolt adapter on the jack screw and turn to the right until the jack head is properly engaged in the described location. Do not raise the vehicle until you are sure the jack is securely engaged.
  • Page 124 W H A T T O D O I N E M E R G E N C I E S NOTE: Do not install the wheel cover on the spare tire. 7. Lower the vehicle by turning the jack screw to the left. 8.
  • Page 125 W H A T T O D O I N E M E R G E N C I E S CAUTION! In the case that the yellow dot does not appear in the winch mechanism window refer to step 11 above, the operator should repeat the spare tire installation procedure.
  • Page 126 W H A T T O D O I N E M E R G E N C I E S 3. Tighten the knob on the bolt to secure it to the bracket. Securing The Bracket Alloy Wheel Mounting...

  • Page 127: Jump-Starting Procedures

    W H A T T O D O I N E M E R G E N C I E S 4. Position the tire vertically and lay the mounted adapter on the inner part of the rim. Using the supplied bolts, fasten the wheel to the adapter using the bolt install wrench.
  • Page 128 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not use a portable battery booster pack or any other booster source with a system voltage greater than 12 Volts or damage to the battery, starter motor, alternator or electrical system may occur.
  • Page 129 W H A T T O D O I N E M E R G E N C I E S 3. If using another vehicle to jump-start the battery, park the vehicle within the jumper cables reach, set the parking brake and make sure the ignition is OFF. WARNING! Do not allow vehicles to touch each other as this could establish a ground connection and personal injury could result.

  • Page 130: Gear Selector Override

    W H A T T O D O I N E M E R G E N C I E S 5. Start the engine in the vehicle that has the booster battery. Let the engine idle a few minutes and then start the engine in the vehicle with the discharged battery. 6.

  • Page 131: Towing A Disabled Vehicle

    W H A T T O D O I N E M E R G E N C I E S 7. The vehicle may then be started in NEUTRAL. 8. Reinstall the gear selector override access cover. TOWING A DISABLED VEHICLE This section describes procedures for towing a disabled vehicle using a commercial towing service.

  • Page 132: Freeing A Stuck Vehicle

    W H A T T O D O I N E M E R G E N C I E S Automatic Transmission The manufacturer recommends towing your vehicle with all four wheels OFF the ground using a flatbed. If flatbed equipment is not available, and the transmission is operable, this vehicle may be towed (with front wheels on the ground) under the following conditions: •...
  • Page 133 W H A T T O D O I N E M E R G E N C I E S NOTE: Push the "ESC Off" switch, to place the Electronic Stability Control (ESC) system in "Partial Off" mode, before rocking the vehicle. Refer to “Electronic Brake Control System”...

  • Page 134: Enhanced Accident Response System (Ears)

    W H A T T O D O I N E M E R G E N C I E S ENHANCED ACCIDENT RESPONSE SYSTEM (EARS) This vehicle is equipped with an Enhanced Accident Response System. Please refer to “Supplemental Restraint System (SRS) — Air Bags” in “Occupant Restraints”...

  • Page 135: Maintaining Your Vehicle

    M A I N T A I N I N G Y O U R V E H I C L E TO OPEN AND CLOSE THE HOOD To open the hood, two latches must be released. 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel.

  • Page 136: Engine Compartment - 3.6L

    M A I N T A I N I N G Y O U R V E H I C L E ENGINE COMPARTMENT — 3.6L 1. Power Steering Reservoir 2. Washer Fluid Reservoir 3. Engine Oil Fill 4. Engine Oil Dipstick...
  • Page 137 M A I N T A I N I N G Y O U R V E H I C L E 5. Engine Coolant Reservoir 6. Brake Fluid Reservoir 7. Power Distribution Center (Fuses) 8. Remote Jump Starting Points...

  • Page 138: Engine Compartment - 3.0L Diesel

    M A I N T A I N I N G Y O U R V E H I C L E ENGINE COMPARTMENT — 3.0L DIESEL 1. Power Steering Reservoir 2. Washer Fluid Reservoir 3. Engine Oil Fill 4. Engine Oil Dipstick...
  • Page 139 M A I N T A I N I N G Y O U R V E H I C L E 5. Engine Coolant Reservoir Cap 6. Brake Fluid Reservoir 7. Power Distribution Center (Fuses) 8. Remote Jump Starting Positive...

  • Page 140: Fluid Capacities - Gasoline Engine

    M A I N T A I N I N G Y O U R V E H I C L E FLUID CAPACITIES — GASOLINE ENGINE U.S. Metric Fuel (Approximate) 24 Gallons 90 Liters Engine Oil With Filter 3.6L Engine (SAE 5W-20, API Certified) 6 Quarts 5.6 Liters Cooling System *...

  • Page 141: Fluid Capacities - Diesel Engine

    M A I N T A I N I N G Y O U R V E H I C L E Chassis Component Fluid, Lubricant, Or Genuine Part Use Only ATF+4 Automatic Transmission Fluid. Failure to Automatic Transmission – use ATF+4 fluid may affect the function or performance of 3.6L Gasoline Engine Only your transmission.
  • Page 142 M A I N T A I N I N G Y O U R V E H I C L E Component Fluid, Lubricant, Or Genuine Part Use good quality diesel fuel from a reputable supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits the use of Low Sulfur Highway Diesel fuel (500 ppm Sulfur maximum) to avoid...

  • Page 143: Adding Fuel

    M A I N T A I N I N G Y O U R V E H I C L E Chassis Component Fluid, Lubricant, or Genuine Part • Gearbox: Full synthetic 75W-85 manual transmission fluid Automated Manual Transmission meeting the API GL4 specification.

  • Page 144: Maintenance Procedures

    M A I N T A I N I N G Y O U R V E H I C L E MAINTENANCE PROCEDURES For information on the maintenance procedures for your vehicle, please refer to “Maintenance Procedures” in “Maintaining Your Vehicle” in your Owner’s Manual or applicable supplement on the DVD for further details.

  • Page 145: Maintenance Chart

    M A I N T A I N I N G Y O U R V E H I C L E Once A Month Or Before A Long Trip: • Check engine oil level • Check windshield washer fluid level •...
  • Page 146 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 147 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 148 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 149: Maintenance Schedule - Diesel Engine

    M A I N T A I N I N G Y O U R V E H I C L E MAINTENANCE SCHEDULE — DIESEL ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance.
  • Page 150 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 151 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 152 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 153 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 154: Fuses

    M A I N T A I N I N G Y O U R V E H I C L E FUSES WARNING! • When replacing a blown fuse, always use an appropriate replacement fuse with the same amp rating as the original fuse. Never replace a fuse with another fuse of higher amp rating.
  • Page 155 M A I N T A I N I N G Y O U R V E H I C L E Cavity Maxi Fuse Mini Fuse Description 40 Amp Orange (non A/C) Engine Cooling Fan - 2nd – 60 Amp Blue Speed (A/C) 50 Amp Red...

  • Page 156: Interior Fuses

    M A I N T A I N I N G Y O U R V E H I C L E Cavity Maxi Fuse Mini Fuse Description Engine Control Module (ECM), – 20 Amp Yellow Primary Loads (3.0 Diesel En- gine) Electronic Stability Control –...
  • Page 157 M A I N T A I N I N G Y O U R V E H I C L E Cavity Mini Fuse Description 7.5 Amp Brown INT (ORC) 5 Amp Beige INT (REAR CAMERA-AUX) 5 Amp Beige +30 (IPC) 7.5 Amp Brown Left High Beam...

  • Page 158: Tire Safety Information

    M A I N T A I N I N G Y O U R V E H I C L E TIRE SAFETY INFORMATION Tire Markings NOTE: • P (Passenger) — Metric tire sizing is based on U.S. design standards. P-Metric tires have the letter “P”...
  • Page 159 M A I N T A I N I N G Y O U R V E H I C L E Tire Sizing Chart EXAMPLE: Example Size Designation: P215/65R15XL 95H, 215/65R15 96H, LT235/85R16C, T145/ 80D18 103M, 31x10.5 R15 LT P = Passenger car tire size based on U.S.

  • Page 160: Tire Terminology And Definitions

    M A I N T A I N I N G Y O U R V E H I C L E Tire Identification Number (TIN) The TIN may be found on one or both sides of the tire, however, the date code may only be on one side.

  • Page 161: Tire Loading And Tire Pressure

    M A I N T A I N I N G Y O U R V E H I C L E Tire Loading And Tire Pressure Tire And Loading Information Placard Location NOTE: The proper cold tire inflation pressure is listed on the driver’s side B-Pillar or the rear edge of the driver's side door.
  • Page 162 M A I N T A I N I N G Y O U R V E H I C L E WARNING! • Overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recom- mended load capacity for your vehicle.
  • Page 163 M A I N T A I N I N G Y O U R V E H I C L E Steps For Determining Correct Load Limit— (1) Locate the statement “The combined weight of occupants and cargo should never exceed XXX kg or XXX lbs.” on your vehicle's placard. (2) Determine the combined weight of the driver and passengers that will be riding in your vehicle.

  • Page 164: Tires - General Information

    M A I N T A I N I N G Y O U R V E H I C L E WARNING! Overloading of your tires is dangerous. Overloading can cause tire failure, affect vehicle handling, and increase your stopping distance. Use tires of the recom- mended load capacity for your vehicle.
  • Page 165 M A I N T A I N I N G Y O U R V E H I C L E Spare Tire Matching Original Equipped Tire And Wheel — If Equipped Your vehicle may be equipped with a spare tire and wheel equivalent in look and function to the original equipment tire and wheel found on the front or rear axle of your vehicle.

  • Page 166: Wheel And Wheel Trim Care

    M A I N T A I N I N G Y O U R V E H I C L E Limited Use Spare — If Equipped The limited use spare tire is for temporary emergency use only. This tire is identified by a label located on the limited use spare wheel.
  • Page 167 M A I N T A I N I N G Y O U R V E H I C L E When cleaning extremely dirty wheels including excessive brake dust, care must be taken in the selection of tire and wheel cleaning chemicals and equipment to prevent damage to the wheels.

  • Page 168: Department Of Transportation Uniform Tire Quality Grades

    M A I N T A I N I N G Y O U R V E H I C L E DEPARTMENT OF TRANSPORTATION UNIFORM TIRE QUALITY GRADES The following tire grading categories were established by the National Highway Traffic Safety Administration.

  • Page 169: Replacement Bulbs

    M A I N T A I N I N G Y O U R V E H I C L E REPLACEMENT BULBS Interior Bulbs Bulb Number Overhead Lamp Sun Visors Courtesy Lamp FF500 Glove Compartment Rear Courtesy Lamp Exterior Bulbs Bulb Number Front Low and High Beam Headlamp...

  • Page 170: Customer Assistance

    • If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner's Manual, Navigation/Uconnect Manu- als or Warranty Booklet. United States customers may visit the Ram Truck Contact Us page at www.ramtrucks.com scroll to the bottom of the page and select the “Contact Us”...

  • Page 171: Reporting Safety Defects In The United States

    • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep ® , Ram Truck, Dodge and SRT websites. • Click on the “Owners” tab, select “Owner And Service Manuals”, then select your desired model year and vehicle from the drop down lists.

  • Page 172: Mopar® Accessories

    • MOPAR Connect (WiFi) • Cargo Compartment LED Lighting • Electronic Vehicle Tracking System For the full line of Authentic Ram Accessories by Mopar, visit your local dealership or online at mopar.com for U.S. residents and mopar.ca for Canadian residents. NOTE:...

  • Page 173: Faq's

    How to use the power outlet? pg. 84 UTILITY How do I know how much I can tow with my Ram ProMaster? pg. 86 WHAT TO DO IN EMERGENCIES What do I do if my TPMS warning light is blinking? pg. 105 How do I change a flat tire? pg.

  • Page 174: Index

    I N D E X Adding Diesel Exhaust Fluid ..99 Break-In Recommendations, New Adding Engine Coolant Vehicle ....42 (Antifreeze)... . .142 Bulb Replacement .
  • Page 175 I N D E X Vehicle Security Light ..108 Engine ....88 Clutch ....142 Air Cleaner .
  • Page 176 I N D E X Gear Select Lever Override..128 Seat Belt Reminder ..106 General Maintenance..142 Security Alarm ..108 Glass Cleaning .
  • Page 177 I N D E X Phone (Uconnect) ...73 Operating Instructions ..12 Placard, Tire And Loading Pregnant Women ..15 Information .
  • Page 178 I N D E X Recreational ... .86 USB Port ....57 Trailer Towing Trailer And Tongue Weight .

  • Page 179: Driving And Alcohol

    2017 User Guide This guide has been prepared to help you get quickly acquainted with your new RAM vehicle and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect...
  • Page 180 OF THE OWNER’S MANUAL AND WARRANTY BOOKLET BY VISITING: WWW.RAMTRUCKS.COM/EN/OWNERS/MANUALS OR WWW.RAMTRUCKS.COM/EN/WARRANTY (U.S.); WWW.OWNERS.MOPAR.CA/EN (CANADA). © 2016 FCA US LLC. ALL RIGHTS RESERVED. RAM IS A REGISTERED TRADEMARK OF FCA US LLC. 17VF-926-AA . RAM ProMaster . FIrst Edition . User Guide...

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