RAM ProMaster2015 User Manual
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RAM ProMaster2015 User Manual

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  • Page 2 promaster 2015 User Guide If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Owner’s Manual, Navigation/Uconnect ® Manuals or Warranty Booklet by calling 1-866-726-4636 (U.S.) or 1-800-387-1143 (Canada) or by contacting your dealer. IMPORTANT This User Guide is intended to familiarize you with the important features of your vehicle.

  • Page 3: Table Of Contents

    T A B L E O F C O N T E N T S INTRODUCTION/WELCOME WHAT TO DO IN EMERGENCIES ROADSIDE ASSISTANCE ..76 WELCOME FROM FCA US LLC ..2 INSTRUMENT CLUSTER WARNING CONTROLS AT A GLANCE LIGHTS .

  • Page 4: Introduction/Welcome

    I N T R O D U C T I O N / W E L C O M E WELCOME FROM FCA US LLC Congratulations on selecting your new FCA US LLC (“FCA US”) vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality - all essentials that are traditional to our vehicles.
  • Page 5 I N T R O D U C T I O N / W E L C O M E VEHICLES SOLD IN CANADA With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc.

  • Page 6: Controls At A Glance

    C O N T R O L S A T A G L A N C E DRIVER COCKPIT 1. Power Mirrors 2. Headlight Switch pg. 23 3. Instrument Cluster/Electronic Vehicle Information Center (EVIC) Display pg. 6 4. Wiper/Washer pg. 25 5.
  • Page 7 C O N T R O L S A T A G L A N C E 12. Power Outlet pg. 59 13. USB Port (Charging Only) 14. Switch Panel • Front Fog Lights • Electronic Stability Control (ESC) OFF pg. 81 •...

  • Page 8: Instrument Cluster

    C O N T R O L S A T A G L A N C E INSTRUMENT CLUSTER 1. Speedometer 2. Turn Signal Lights 3. Electronic Vehicle Information Center (EVIC) 4. Fuel Gauge (See page 76 for Instrument Cluster Warning Lights.)
  • Page 9 C O N T R O L S A T A G L A N C E 5. Turn Signal Lights 6. Tachometer 7. Temperature Gauge (See page 80 for Instrument Cluster Indicator Lights.)

  • Page 10: Getting Started

    G E T T I N G S T A R T E D KEY FOB Locking And Unlocking The Doors • Push the LOCK button once to lock all the doors. • Push the UNLOCK button once to un- lock the driver’s door only and twice within five seconds to unlock the pas- senger door.

  • Page 11: Supplemental Restraint System (Srs) - Air Bags

    G E T T I N G S T A R T E D WARNING! • In a collision, you and your passengers can suffer much greater injuries if you are not properly buckled up. You can strike the interior of your vehicle or other passengers, or you can be thrown out of the vehicle.
  • Page 12 G E T T I N G S T A R T E D • The Front Air Bags will not deploy in all frontal collisions, including some that may produce substantial vehicle damage — for example, some pole collisions, truck underrides, and angle offset collisions.
  • Page 13 G E T T I N G S T A R T E D Supplemental Side Air Bags • This vehicle is equipped with Supplemental Seat-Mounted Side Air Bags (SABs) located in the outboard side of the front seats. The SABs are marked with a “SRS AIRBAG”...

  • Page 14: Child Restraints

    G E T T I N G S T A R T E D CHILD RESTRAINTS Children 12 years or younger should ride properly buckled up in a rear seat, if available. According to crash statistics, children are safer when properly restrained in the rear seats rather than in the front.
  • Page 15 G E T T I N G S T A R T E D To install a child seat using an ALR: 1. Pull enough of the seat belt webbing from the retractor to pass it through the belt path of the child restraint. Do not twist the belt webbing in the belt path. 2.

  • Page 16: Head Restraints

    G E T T I N G S T A R T E D HEAD RESTRAINTS Head restraints are designed to reduce the risk of injury by restricting head movement in the event of a rear impact. Head restraints should be adjusted so that the top of the head restraint is located above the top of your ear.

  • Page 17: Front Seats

    G E T T I N G S T A R T E D FRONT SEATS Forward/Rearward The forward/rearward adjusting bar is located at the front of the seat near the floor. • Lift up on the adjusting bar and re- lease it when the seat is at the desired position.
  • Page 18 G E T T I N G S T A R T E D Height Adjustment — With Swivel Seat The height adjusting knobs are located on the center outboard side of the seat. • Rotate the front knob to adjust the front of the seat up or down.
  • Page 19 G E T T I N G S T A R T E D Recliner — With Swivel Seat The recliner lever is located at the lower front outboard side of the seat. • To recline the seatback, lean forward slightly, pull the lever outward, lean back to the desired position and re- lease the lever.
  • Page 20 G E T T I N G S T A R T E D Swivel Seat Adjustment The swivel seat lever is located at the lower front inboard side of the seat. • The seat may be turned 180° toward the seat on the opposite side and ap- proximately 35°...

  • Page 21: Heated Seats

    G E T T I N G S T A R T E D WARNING! • Adjusting a seat while the vehicle is moving is dangerous. The sudden move- ment of the seat could cause you to lose control. The seat belt might not be properly adjusted, and you could be severely injured or killed.

  • Page 22: Telescoping Steering Column

    G E T T I N G S T A R T E D TELESCOPING STEERING COLUMN The telescoping control handle is located below the steering wheel at the end of the steering column. • To unlock the steering column, pull the control handle up.

  • Page 23: Operating Your Vehicle

    O P E R A T I N G Y O U R V E H I C L E ENGINE BREAK-IN RECOMMENDATIONS A long break-in period is not required for the engine and drivetrain (transmission and axle) in your vehicle. Drive moderately during the first 300 miles (500 km).

  • Page 24: Manual Climate Controls

    O P E R A T I N G Y O U R V E H I C L E MANUAL CLIMATE CONTROLS Manual Climate Controls 1 — Rotate Blower Control 5 — Rotate Mode Control 2 — Push Air Recirculation Button 6 —...

  • Page 25: Turn Signals/Headlights/High Beams Lever

    O P E R A T I N G Y O U R V E H I C L E TURN SIGNALS/HEADLIGHTS/HIGH BEAMS LEVER Turn Signal Headlight Lever 1 — High Beams 2 — Headlights 3 — Turn Signals Turn Signals/Lane Change Assist •...

  • Page 26: Interior Lights

    O P E R A T I N G Y O U R V E H I C L E INTERIOR LIGHTS Map/Dome Lights These lights are mounted between the sun visors on the overhead console. Each light is turned on by pushing the corre- sponding switch.

  • Page 27: Wiper/Washer Lever

    O P E R A T I N G Y O U R V E H I C L E Cargo Lamp The Rear Cargo Lamp is located at the upper rear cargo area above the rear doors. Your vehicle may be equipped with a Side Cargo Lamp located at the upper rear area of the passenger side sliding door opening.
  • Page 28 O P E R A T I N G Y O U R V E H I C L E Front Wipers Intermittent, Low And High Operation • Push the lever downward to the first detent and rotate the center ring to use one of the four intermittent wiper settings.

  • Page 29: Electronic Speed Control

    O P E R A T I N G Y O U R V E H I C L E ELECTRONIC SPEED CONTROL Electronic Speed Control Lever 1 — Set/Accel 2 — On/Off 3 — Resume 4 — Decel The Electronic Speed Control lever is located on the left side of the steering column. Cruise ON/OFF •...
  • Page 30 O P E R A T I N G Y O U R V E H I C L E Accel/Decel To Increase Speed When the Electronic Speed Control is set, you can increase speed by tapping the Speed Control lever up (+). The drivers preferred units can be selected through the radio settings if equipped.

  • Page 31: Parksense® Rear Park Assist

    O P E R A T I N G Y O U R V E H I C L E Cancel • A soft tap on the brake pedal, pushing the RES button, or normal brake pressure while slowing the vehicle will deactivate the Speed Control without erasing the set speed memory.

  • Page 32: Electronics

    E L E C T R O N I C S YOUR VEHICLE'S SOUND SYSTEM 1. Steering Wheel Audio Controls (Left) pg. 57 2. Uconnect Phone Mute Button ® 3. Uconnect Phone Button pg. 41 ® 4. Steering Wheel Audio Controls (Right) pg. 57 5.
  • Page 33 E L E C T R O N I C S 9. Eject Button pg. 35 10. CD Slot pg. 39 11. Uconnect ® Radio pg. 35 12. SETTINGS Button 13. Tune/Scroll Knob/Browse/Enter Button 14. Front Power Outlet/Cigar Lighter pg. 59 15.

  • Page 34: Identifying Your Radio

    E L E C T R O N I C S IDENTIFYING YOUR RADIO Uconnect® RH3 • Single Din Mono-Chromatic • Manual Three-Knob Climate Control Uconnect® RH3 Uconnect® 5.0 • 5.0” Full Color Touchscreen Display • Single Disc CD Player •...

  • Page 35: Uconnect® Rh3

    E L E C T R O N I C S Uconnect® RH3 Uconnect® RH3 1 — On/Off Volume Knob 8 — RND Button 2 — Display 9 — Display Button 3 — SEEK Down Button 10 — Band/As Button 4 —...
  • Page 36 E L E C T R O N I C S Equalizer, Balance And Fade • Adjust Equalizer of bass and treble • Balance left/right (BALANCE) and front/rear (FADER) • Strengthen sound (loudness) Equalization • Push the AUDIO button for more than two seconds to access equalization: ROCK, CLASSIC, POP, VOCAL, JAZZ, USER or FLAT.

  • Page 37: Uconnect ® 5.0

    E L E C T R O N I C S Forward/Reverse Folder • Push the button memory one (1) to advance to the first track of the next folder that contains audio files. Push the button memory two (2) to go back to the first track in the previous folder that contains audio files.

  • Page 38: Clock Setting

    E L E C T R O N I C S Clock Setting 1. To start the clock setting procedure, push the SETTINGS button on the right side of the display, then “Clock & Date” button on the touchscreen, and then “Set Time &...
  • Page 39 E L E C T R O N I C S Auto-On Radio • Press the “Auto-On Radio” button on the touchscreen, select On, Off, or Recall Last followed by pressing “Done” or the “back arrow” button on the touchscreen. When this feature is activated, the radio automatically turns on when the vehicle is in run or recalls whether it was on or off at last ignition off.
  • Page 40 E L E C T R O N I C S Seek Up/Down Buttons • Push the up or down button to seek through radio stations in AM, FM or SXM bands. • Hold either button to bypass stations without stopping. Store Radio Presets Manually The Radio stores up to 12 presets in each of the Radio modes.
  • Page 41 E L E C T R O N I C S Disc Operation • CD/Disc Mode is entered by either inserting a CD/Disc or by touching the MEDIA button located below the display. Once in Media Mode, select Disc. • Gently insert one CD into the CD player with the CD label facing up. Seek Up/Down Buttons •...
  • Page 42 E L E C T R O N I C S • Push the MEDIA button on the faceplate, press the “Source” button on the touchscreen then select AUX to change the mode to the AUX device. If the device is connected in play mode, music from your portable device will play through the vehicle's speakers.
  • Page 43 E L E C T R O N I C S Uconnect® PHONE Uconnect® Phone (Bluetooth® Hands Free Calling) Uconnect® 5.0 Phone Menu 1 — Call/Redial/Hold Menu 2 — Mobile Phone Signal Strength 8 — Text Messaging 3 — Currently Paired Mobile Phone 9 —...
  • Page 44 E L E C T R O N I C S Refer to the Understand The Features Of Your Vehicle section of your vehicle's Owner's Manual on the DVD for further details. NOTE: • The Uconnect Phone requires a mobile phone equipped with the Bluetooth ®...
  • Page 45 E L E C T R O N I C S Pair Your iPhone®: To search for available devices on your Bluetooth ® enabled iPhone ® 1. Press the Settings button. 2. Select Bluetooth ® • Ensure the Bluetooth ® feature is enabled.
  • Page 46 E L E C T R O N I C S Pair Your Android Device: To search for available devices on your Bluetooth ® enabled Android Device: 1. Push the Menu button. 2. Select Settings. 3. Select Connections. 4. Turn Bluetooth setting to “On.”...
  • Page 47 E L E C T R O N I C S Select The Android Mobile Phone's Priority Level When the pairing process has successfully completed, the system will prompt you to choose whether or not this is your favorite mobile phone. Selecting “Yes” will make this mobile phone the highest priority.
  • Page 48 E L E C T R O N I C S Voice Command Tips • Speaking complete names (i.e; Call John Doe vs. Call John) will result in greater system accuracy. • You can “link” commands together for faster results. Say “Call John Doe, mobile,” for example.
  • Page 49 E L E C T R O N I C S To enable incoming text messaging: iPhone® 1. Press the settings button on the mobile phone. 2. Select Bluetooth ® • Ensure Bluetooth is enabled, and the mobile phone is paired to the Uconnect ®...
  • Page 50 E L E C T R O N I C S Android Devices 1. Push the Menu button on the mobile phone. 2. Select Settings. 3. Select Connections. 4. Turn “Show Notifications” to On. • A pop up will appear asking you to accept a request for permission to connect to your messages.
  • Page 51 E L E C T R O N I C S Mobile Phone won’t pair to system: • Perform a hard reset in the mobile phone by removing the battery (if removable — see your mobile phone’s owner manual). • Delete pairing history in mobile phone and Uconnect system; usually found in phone’s Bluetooth ®...
  • Page 52 E L E C T R O N I C S Uconnect® 5.0 VOICE RECOGNITION QUICK TIPS Introducing Uconnect® Start using Uconnect ® Voice Recognition with these helpful quick tips. It provides the key Voice Commands and tips you need to know to control your Uconnect ®...
  • Page 53 E L E C T R O N I C S 5. You can interrupt the help message or system prompts by pushing the VR or Phone button and saying a Voice Command from current category. All you need to control your Uconnect ®...
  • Page 54 E L E C T R O N I C S Basic Voice Commands The basic Voice Commands below can be given at any point while using your Uconnect ® system. Push the VR button . After the beep, say: •...
  • Page 55 E L E C T R O N I C S Radio Use your voice to quickly get to the AM, FM or SiriusXM™ Satellite Radio stations ® you would like to hear. (Subscription or included SiriusXM™ Satellite Radio trial required.) Push the VR button .
  • Page 56 E L E C T R O N I C S Media Uconnect offers connections via USB, SD, Bluetooth and auxiliary ports (If ® ® Equipped). Voice operation is only available for connected USB and iPod ® devices. (Remote CD player optional and not available on all vehicles.) Push the VR button .
  • Page 57 E L E C T R O N I C S Phone Making and answering hands-free phone calls is easy with Uconnect . When the ® Phonebook button is illuminated on your touchscreen, your system is ready. U.S. residents can visit UconnectPhone.com to check mobile device and feature compatibility and to find phone pairing instructions.
  • Page 58 E L E C T R O N I C S Voice Text Reply Uconnect ® will announce incoming text messages. Push the Phone button say Listen. (Must have compatible mobile phone paired to Uconnect system.) ® 1. Once an incoming text message is read to you, push the Phone button .

  • Page 59: Steering Wheel Audio Controls

    E L E C T R O N I C S STEERING WHEEL AUDIO CONTROLS The steering wheel audio controls are located on the front surface of the steering wheel. Right Switch • Push the switch up or down to search for the next listenable station.

  • Page 60: Electronic Vehicle Information Center (Evic)

    E L E C T R O N I C S ELECTRONIC VEHICLE INFORMATION CENTER (EVIC) The EVIC features a driver interactive display that is located in the instrument cluster. Pushing the controls on the left side of the steering column allows the driver to select vehicle information and Personal Settings.

  • Page 61: Power Outlets

    E L E C T R O N I C S Uconnect® Customer Programmable Features The Uconnect system allows you to access Customer Programmable feature ® settings such as Display, Clock & Date, Safety/Assistance, Lights, Doors & Locks, Audio, Phone/Bluetooth ®...
  • Page 62 E L E C T R O N I C S NOTE: • Do not exceed the maximum power of 160 Watts (13 Amps) at 12 Volts. If the 160 Watt (13 Amp) power rating is exceeded, the fuse protecting the system needs to be replaced.

  • Page 63: Utility

    U T I L I T Y TRAILER TOWING WEIGHTS (MAXIMUM TRAILER WEIGHT RATINGS) NOTE: For additional trailer towing information (maximum trailer weight ratings) refer to the following website addresses: • ramtrucks.com/en/towing_guide/ • ramtruck.ca (Canada) • rambodybuilder.com RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.) Towing This Vehicle Behind Another Vehicle Wheels OFF the Gasoline Engine...
  • Page 64 U T I L I T Y CAUTION! • DO NOT flat tow any vehicle equipped with a conventional automatic transmis- sion. Damage to the drivetrain will result. If these vehicles require towing, make sure all drive wheels are OFF the ground. •...

  • Page 65: Diesel

    D I E S E L DIESEL ENGINE BREAK-IN RECOMMENDATIONS The diesel engine does not require a break-in period due to its construction. Normal operation is allowed, providing the following recommendations are followed: • Warm up the engine before placing it under load. •...

  • Page 66: Extreme Cold Weather

    D I E S E L CAUTION! If the “Generic Warning Light” remains on and a “Service Fuel Filter” message displays, DO NOT START engine before you drain the water from the fuel filter housing to avoid engine damage. Please see your authorized dealer for draining the fuel filter/water separator and fuel filter replacement.

  • Page 67: Automated Manual Transmission - Diesel Only

    D I E S E L NOTE: • The engine is designed to work at an ambient temperature ranging from -22°F to + 122°F (-30°C to + 50C°). Rubber, pipes, timing belt cover and electronic devices are not designed to work out of this range. •...
  • Page 68 D I E S E L • Very aggressive driving may result in some clutch odor. A warning message will display in the EVIC if cool down actions are needed. • Before and after the engine is started, you may hear a hydraulic pump for a short period of time.
  • Page 69 D I E S E L To drive, start the engine, then move the shift lever from NEUTRAL (N) to the DRIVE (D) position for automatic mode, the MANUAL (M) position for manual mode or the REVERSE (R) position. Shift Lever NOTE: Only shift into DRIVE (D) or REVERSE (R) when the accelerator pedal is released and the vehicle is stopped.
  • Page 70 D I E S E L MESSAGE DESCRIPTION Manual Mode Not Available MANUAL (M) mode is not available, due to a fault or other condition. Use the DRIVE (D) position to operate the vehicle. Contact your authorized dealer if the mes- sage continues to appear.
  • Page 71 D I E S E L MESSAGE DESCRIPTION Shift Not Allowed This message appears, together with a warning buzzer, when the system will not allow a gear change requested by the driver (for example, that would cause en- gine overspeed or transmission damage). This message may also appear when starting the engine at low temperature.

  • Page 72: Exhaust Regeneration

    D I E S E L Parking The Vehicle To park safely, it is essential to engage MANUAL (1st) gear, DRIVE (D) or REVERSE (R) gear while your foot is on the brake pedal. Once MANUAL (1st) gear, DRIVE (D) or REVERSE (R) gear is displayed in the EVIC, turn the engine off and engage the parking brake.
  • Page 73 D I E S E L Exhaust System — Regeneration Completed This message indicates that the Diesel Particulate Filter (DPF) self-cleaning is completed. If this message is displayed, you will hear one chime to assist in alerting you of this condition. Exhaust Service Required —...

  • Page 74: Cool-Down Idle Chart

    D I E S E L COOL-DOWN IDLE CHART TURBO "COOL DOWN" CHART Idle Time (in min- Driving Conditions Load Turbo Temp utes) Before Shut Down Stop and Go Empty Cool Less than 1 Stop and Go Medium Warm Highway Speeds Medium Warm City Traffic...

  • Page 75: Diesel Exhaust Fluid

    D I E S E L DIESEL EXHAUST FLUID Diesel Exhaust Fluid (DEF) sometimes known simply by the name of its active component, UREA – is a key component of selective catalytic reduction (SCR) systems, which help diesel vehicles meet stringent emission regulations. DEF is a liquid reducing agent that reacts with engine exhaust in the presence of a catalyst to convert smog-forming nitrogen oxides (NOx) into harmless nitrogen and water vapor.

  • Page 76: Adding Diesel Exhaust Fluid

    D I E S E L Adding Diesel Exhaust Fluid The DEF low level message (located in the EVIC) will display when the DEF level is low. Completely fill the DEF tank through the diesel exhaust fluid fill location (located behind the fuel door) at every maintenance interval or before if prompted by the Electronic Vehicle Information Center (EVIC).
  • Page 77 D I E S E L CAUTION! • To avoid DEF spillage and overfilling, do not “top off” the DEF tank after filling. • When DEF is spilled, clean the area immediately with water or a mild solvent. • DO NOT OVERFILL. DEF will freeze below 12 degrees F (-11 degrees C). The DEF system is designed to work in temperatures below the DEF freezing point, however, if the tank is overfilled and freezes, the system could be damaged.

  • Page 78: What To Do In Emergencies

    W H A T T O D O I N E M E R G E N C I E S ROADSIDE ASSISTANCE Dial toll-free 1-800-521-2779 for U.S. Residents or 1-800-363-4869 for Canadian Residents. • Provide your name, vehicle identification number, license plate number, and your location, including the telephone number from which you are calling.
  • Page 79 W H A T T O D O I N E M E R G E N C I E S WARNING! A hot engine cooling system is dangerous. You or others could be badly burned by steam or boiling coolant. –...
  • Page 80 W H A T T O D O I N E M E R G E N C I E S IF THE LIGHT STARTS FLASHING INDICATING A LOW TIRE PRESSURE, ADJUST THE AIR PRESSURE IN THE LOW TIRE TO THE AIR PRESSURE SHOWN ON THE VEHICLE PLACARD OR TIRE INFLATION PRESSURE LABEL LOCATED ON THE DRIVER'S DOOR.
  • Page 81 W H A T T O D O I N E M E R G E N C I E S – Seat Belt Reminder Light When the ignition switch is first turned to the ON/RUN position, this light will turn on for four to eight seconds as a bulb check.

  • Page 82: Instrument Cluster Indicator Lights

    W H A T T O D O I N E M E R G E N C I E S WARNING! Driving a vehicle with the red brake light on is dangerous. Part of the brake system may have failed. It will take longer to stop the vehicle. You could have a collision. Have the vehicle checked immediately.

  • Page 83: Malfunction Indicator Light

    W H A T T O D O I N E M E R G E N C I E S – Park/Headlight ON Indicator This indicator will illuminate when the park lights or headlights are turned on. – Vehicle Security Light This light will flash rapidly for approximately 15 seconds when the vehicle security alarm is arming.

  • Page 84: If Your Engine Overheats

    W H A T T O D O I N E M E R G E N C I E S IF YOUR ENGINE OVERHEATS In any of the following situations, you can reduce the potential for overheating by taking the appropriate action: •...

  • Page 85: Jacking And Tire Changing

    W H A T T O D O I N E M E R G E N C I E S JACKING AND TIRE CHANGING WARNING! • Do not attempt to change a tire on the side of the vehicle close to moving traffic. Pull far enough off the road to avoid the danger of being hit when operating the jack or changing the wheel.

  • Page 86: Removing The Spare Tire

    W H A T T O D O I N E M E R G E N C I E S Removing The Spare Tire 1. Remove the spare tire before attempting to jack up the vehicle. Attach the lug bolt adapter to the winch extension and insert it into the winch mechanism.
  • Page 87 W H A T T O D O I N E M E R G E N C I E S 2. Rotate the wheel wrench handle counterclockwise until the spare tire is on the ground with enough cable slack to allow you to pull it out from under the vehicle. Winch Extension NOTE: The winch mechanism is designed for use with the winch extension tube only.
  • Page 88 W H A T T O D O I N E M E R G E N C I E S 3. Pull the spare tire out from under the vehicle to gain access to the spare tire retainer. Lowering Spare Tire Spare Tire...
  • Page 89 W H A T T O D O I N E M E R G E N C I E S 4. Remove the retainer nut prior to removing the retainer from the wheel. Retainer Nut 5. Lift the spare tire with one hand to give clearance to tilt the retainer at the end of the cable.
  • Page 90 W H A T T O D O I N E M E R G E N C I E S 6. Pull the retainer through the center of the wheel. Retainer Preparations 1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas. WARNING! Do not attempt to change a tire on the side of the vehicle close to moving traffic, pull far enough off the road to avoid the danger of being hit when operating the...

  • Page 91: Jacking Instructions

    W H A T T O D O I N E M E R G E N C I E S 6. Block the front and rear of the wheel diagonally opposite of the jacking position. For example, if changing the right front tire, block the left rear wheel. NOTE: Passengers should not remain in the ve- hicle when the vehicle is being jacked.
  • Page 92 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not attempt to raise the vehicle by jacking on locations other than those indicated in the Jacking Instructions for this vehicle. Assembled Jack 1.
  • Page 93 W H A T T O D O I N E M E R G E N C I E S CAUTION! Do not attempt to raise the vehicle by jacking on locations other than those indicated. NOTE: The rear jacking location is located in front of the rear tire and in front of the leaf spring mount.
  • Page 94 W H A T T O D O I N E M E R G E N C I E S WARNING! Being under a jacked-up vehicle is dangerous. The vehicle could slip off the jack and fall on you. You could be crushed. Never get any part of your body under a vehicle that is on a jack.
  • Page 95 W H A T T O D O I N E M E R G E N C I E S WARNING! To avoid the risk of forcing the vehicle off the jack, do not tighten the wheel nuts fully until the vehicle has been lowered. Failure to follow this warning may result in personal injury.
  • Page 96 W H A T T O D O I N E M E R G E N C I E S 11. Install the winch extension and rotate the wrench handle clockwise until the winch mechanism indication window turns yellow and the operator hears “3 clicks” from the device to show the wheel is properly stowed under the vehicle.
  • Page 97 W H A T T O D O I N E M E R G E N C I E S 12. Stow the jack, jack handle and winch handle tools back in the storage compartment. WARNING! A loose tire or jack thrown forward in a collision or hard stop could endanger the occupants of the vehicle.
  • Page 98 W H A T T O D O I N E M E R G E N C I E S 3. Tighten the knob on the bolt to secure it to the bracket. Securing The Bracket Alloy Wheel Mounting...

  • Page 99: Wheel Covers

    W H A T T O D O I N E M E R G E N C I E S 4. Position the tire vertically and lay the mounted adapter on the inner part of the rim. Using the supplied bolts, fasten the wheel to the adapter using the bolt install wrench.

  • Page 100: Jump-Starting

    W H A T T O D O I N E M E R G E N C I E S JUMP-STARTING Preparations For Jump-Starting Remote Battery Posts 1 — Remote Positive (+) Jump Starting Post 2 — Remote Negative (-) Jump Starting Post NOTE: Only use the recommended jump starting location.
  • Page 101 W H A T T O D O I N E M E R G E N C I E S 3. Connect the negative end (-) of the jumper cable to the negative (-) post of the booster battery. 4.

  • Page 102: Shift Lever Override

    W H A T T O D O I N E M E R G E N C I E S WARNING! • When temperatures are below the freezing point, electrolyte in a discharged battery may freeze. Do not attempt jump-starting because the battery could rupture or explode and cause personal injury.

  • Page 103: Towing A Disabled Vehicle

    W H A T T O D O I N E M E R G E N C I E S TOWING A DISABLED VEHICLE Wheels Towing OFF the Gasoline Engines (All Models) Diesel Engines (All Models) Condition Ground If transmission is operable: Flat Tow NONE Transmission in NEUTRAL...

  • Page 104: Event Data Recorder (Edr)

    W H A T T O D O I N E M E R G E N C I E S EVENT DATA RECORDER (EDR) This vehicle is equipped with an Event Data Recorder (EDR). The main purpose of an EDR is to record, in certain crash or near crash-like situations, such as an air bag deployment or hitting a road obstacle, data that will assist in understanding how a vehicle’s systems performed.

  • Page 105: Maintaining Your Vehicle

    M A I N T A I N I N G Y O U R V E H I C L E OPENING THE HOOD 1. Open the drivers door to gain access to the hood release lever. Pull the hood release lever located on the side of the instrument panel.

  • Page 106: Engine Compartment

    M A I N T A I N I N G Y O U R V E H I C L E ENGINE COMPARTMENT 3.6L Engine 1. Power Steering Reservoir 2. Washer Fluid Reservoir 3. Engine Coolant Reservoir 4. Brake Fluid Reservoir...
  • Page 107 M A I N T A I N I N G Y O U R V E H I C L E 5. Power Distribution Center (Fuses) 6. Remote Jump Starting Points 7. Engine Oil Dipstick 8. Engine Oil Fill...
  • Page 108 M A I N T A I N I N G Y O U R V E H I C L E 3.0L Diesel Engine 1. Power Steering Reservoir 2. Washer Fluid Reservoir 3. Brake Fluid Reservoir 4. Remote Jump Starting Positive...
  • Page 109 M A I N T A I N I N G Y O U R V E H I C L E 5. Power Distribution Center (Fuses) 6. Engine Oil Dipstick 7. Engine Oil Fill 8. Engine Coolant Reservoir...

  • Page 110: Fluid Capacities - Gasoline Engine

    M A I N T A I N I N G Y O U R V E H I C L E FLUID CAPACITIES — GASOLINE ENGINE U.S. Metric Fuel (Approximate) 24 Gallons 90 Liters Engine Oil with Filter 3.6L Engine (SAE 5W-20, 6 Quarts 5.6 Liters API Certified)
  • Page 111 M A I N T A I N I N G Y O U R V E H I C L E CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection.

  • Page 112: Fluid Capacities - Diesel Engine

    M A I N T A I N I N G Y O U R V E H I C L E FLUID CAPACITIES — DIESEL ENGINE U.S. Metric Fuel (Approximate) 3.0L Diesel Engine 24 Gallons 90 Liters Diesel Exhaust Fluid Tank 5 Gallons 18.9 Liters Engine Oil with Filter...
  • Page 113 M A I N T A I N I N G Y O U R V E H I C L E Component Fluid, Lubricant, or Genuine Part Fuel Selection Use good quality diesel fuel from a repu- table supplier in your vehicle. Federal law requires that you must fuel this vehicle with Ultra Low Sulfur Highway Diesel fuel (15 ppm Sulfur maximum) and prohibits...
  • Page 114 M A I N T A I N I N G Y O U R V E H I C L E CAUTION! • Mixing of engine coolant (antifreeze) other than specified Organic Additive Technology (OAT) engine coolant (antifreeze), may result in engine damage and may decrease corrosion protection.

  • Page 115: Maintenance Procedures

    M A I N T A I N I N G Y O U R V E H I C L E MAINTENANCE PROCEDURES For information on the maintenance procedures for your vehicle, please refer to “Maintenance Procedures” in “Maintaining Your Vehicle” in your Owner’s Manual or applicable supplement on the DVD for further details.

  • Page 116: Maintenance Chart

    M A I N T A I N I N G Y O U R V E H I C L E Maintenance Chart Required Maintenance Intervals Refer to the maintenance schedules on the following page for the required mainte- nance intervals.
  • Page 117 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 118 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 119 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 120: Maintenance Schedule - Diesel Engine

    M A I N T A I N I N G Y O U R V E H I C L E MAINTENANCE SCHEDULE — DIESEL ENGINE Your vehicle is equipped with an automatic oil change indicator system. The oil change indicator system will remind you that it is time to take your vehicle in for scheduled maintenance.
  • Page 121 M A I N T A I N I N G Y O U R V E H I C L E Maintenance Chart — Diesel Fuel Up To B5 Biodiesel Required Maintenance Intervals. Refer to the maintenance schedules on the following page for the required mainte- nance intervals.
  • Page 122 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 123 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 124 M A I N T A I N I N G Y O U R V E H I C L E ADDITIONAL MAINTENANCE — B6 TO B20 BIODIESEL NOTE: • Under no circumstances should oil change intervals exceed 10,000 miles (16 093km) or six months, whichever comes first.
  • Page 125 M A I N T A I N I N G Y O U R V E H I C L E...
  • Page 126 M A I N T A I N I N G Y O U R V E H I C L E...

  • Page 127: Fuses

    M A I N T A I N I N G Y O U R V E H I C L E FUSES Underhood Fuses The Power Distribution Center (fuses) is located on the right side of the engine compartment. This center contains maxi-fuses, mini-fuses and relays. Cavity Maxi Fuse Mini Fuse...
  • Page 128 M A I N T A I N I N G Y O U R V E H I C L E Cavity Maxi Fuse Mini Fuse Description ECM, Injectors (3.6 Gasoline 20 Amp Yellow Engine) Secondary Loads, ECM 20 Amp Yellow (3.0 Diesel Engine) KL30 ECM, KL30 Main Relay 7.5 Amp Brown...

  • Page 129: Interior Fuses

    M A I N T A I N I N G Y O U R V E H I C L E Interior Fuses The interior fuse panel is part of the Body Control Module (BCM) and is located on the driver's side under the instrument panel.

  • Page 130: Tire Pressures

    M A I N T A I N I N G Y O U R V E H I C L E TIRE PRESSURES Check the inflation pressure of each tire, including the spare tire (if equipped), at least monthly and inflate to the recommended pressure for your vehicle. The tire pressures recommended for your vehicle are found on the “Tire and Loading Information”...

  • Page 131: Spare Tires - If Equipped

    M A I N T A I N I N G Y O U R V E H I C L E SPARE TIRES — IF EQUIPPED NOTE: For vehicles equipped with Tire Service Kit instead of a spare tire, please refer to “Tire Service Kit”...

  • Page 132: Wheel And Wheel Trim Care

    M A I N T A I N I N G Y O U R V E H I C L E Full Size Spare — If Equipped The full size spare is for temporary emergency use only. This tire may look like the originally equipped tire on the front or rear axle of your vehicle, but it is not.
  • Page 133 M A I N T A I N I N G Y O U R V E H I C L E CAUTION! Avoid products or automatic car washes that use acidic solutions or strong alkaline additives or harsh brushes. These products and automatic car washes may damage the wheel's protective finish.

  • Page 134: Bulbs

    M A I N T A I N I N G Y O U R V E H I C L E BULBS Interior Bulbs Bulb Number Overhead Lamp Sun Visors Courtesy Lamp FF500 Glove Compartment Rear Courtesy Lamp Exterior Bulbs Bulb Number Front Low and High Beam Headlamp H7LL...

  • Page 135: Customer Assistance

    ® Manu- als or Warranty Booklet. United States customers may visit the Ram Truck Contact Us page at www.ramtrucks.com scroll to the bottom of the page and select the “Contact Us” link, then select the “Owner’s Manual and Glove Box Material” from the left menu.

  • Page 136: Reporting Safety Defects In The United States

    • A street address is required when ordering manuals (no P.O. Boxes). • The Owner's Manual and User Guide electronic files are also available on the Chrysler, Jeep, Ram Truck, Dodge and SRT websites. • Click on the “For Owners” tab, select “Owner/Service Manuals”, then select your desired model year and vehicle from the drop down lists.

  • Page 137: Mopar® Accessories

    In choosing Authentic Accessories you gain far more than expressive style, premium protection, or extreme entertainment, you also benefit from enhancing your vehicle with accessories that have been thoroughly tested and factory-approved. The following highlights just some of the many Authentic Ram Accessories by MOPAR ®...

  • Page 138: Faq's

    How to use the power outlet? pg. 59 UTILITY How do I know how much I can tow with my Ram ProMaster? pg. 61 WHAT TO DO IN EMERGENCIES What do I do if my TPMS warning light is blinking? pg. 77 How do I change a flat tire? pg.

  • Page 139: Index

    I N D E X Adding Diesel Exhaust Fluid ..72 Oil (Engine) ... .113 Adding Engine Coolant (Antifreeze).113 Cargo Light ....25 Adding Fuel .
  • Page 140 I N D E X Customer Programmable Features . .59 Engine Oil Disposal ..113 Flashers DEF (Diesel Exhaust Fluid) ..73 Turn Signal ... . .80 Defects, Reporting .
  • Page 141 I N D E X Lane Change Assist ..23 Phone (Pairing) ... . .42 Lap/Shoulder Belts... .8 Phone (Uconnect) .
  • Page 142 I N D E X Starting Maintenance ...113 Cold Weather ... .64 Turbo Cool Down ... .72 Engine Block Heater .

  • Page 143: Driving And Alcohol

    2015 User Guide This guide has been prepared to help you get quickly acquainted with your new RAM and to provide a convenient reference source for common questions. However, it is not a substitute for your Owner’s Manual. For complete operational instructions, maintenance procedures and important safety messages, please consult your Owner’s Manual, Navigation/Uconnect...
  • Page 144 DOWNLOAD A FREE ELECTRONIC COPY OF THE OWNER’S MANUAL AND WARRANTY BOOKLET BY VISITING: WWW.RAMTRUCKS.COM/EN/OWNERS/MANUALS OR WWW.RAMTRUCKS.COM/EN/WARRANTY (U.S.); WWW.OWNERS.MOPAR.CA/EN (CANADA). 15VF-926-AA . RAM ProMaster . Sixth Edition . User Guide...

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