Cleaning The Print Head; Figure 20. Cleaning The Print Head - Ithaca Epic 950 Integration Manual

Operational Procedures

Cleaning the Print Head

Two kinds of periodic cleaning operations will ensure continued high print quality from
your Epic 950 printer:
1. Paper dust removal. Use a soft brush to clean the paper dust from inside the printer
and chassis area. The paper dust should also be removed from the sensor optics.
2. Cleaning thermal print head. If streaking on the printed ticket is evident, the thermal
print head may need to be cleaned. This can be done by inserting a thermal printer
cleaning card, as shown in the instructions below:

Figure 20. Cleaning the Print Head

Detailed instructions
1. Open the cover and remove all tickets from ticket feed path.
2. Close the cover.
3. Open cleaning card pouch and remove cleaning card.
4. Insert cleaning card into feed path.
5. The cleaning card will automatically be drawn into the feed path.
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Epic 950 OEM Integration Manual
Rev G
Page 51