Fujitsu IP-900E Hardware User's Manual page 84

Chapter 5 Troubleshooting
No. Class Status
No image can be
output on the
14
receiving device
(black screen).
15
16
Displayed
blue/gray screen
on the receiving
17
device
18
19
20
21
Received image
sometimes
22
freezes or
distorted.
The image
23
output is
distorted.
(Analog output
24 case)
25
The video
contents look
whitish.
26
27
The video
contents look
dark.
28
29
Spoken words
30
cannot be heard
on this
equipment
31
32
IP-900E/IP-900D/IP-900IID
Description
Does a color bar or gray screen
appear on the receiving device if
image input of the Encoder device
is set to non-input? (Since this
operation generates an alarm,
obtaining the system
administrator's approval before
conducting this test.)
Is the RDY LED blinking?
Is the RDY LED turned on
orange?
Is DEC LED off?
Has the decoder started decoding?
Has the encoder started encoding?
Is the streaming setting correct?
Is the network normal?
Is packet loss occurring?
(Is DEC LED blinking in green?)
Is the setting of encoder PAL
when the camera or display is
NTSC type?
Is the setting of encoder NTSC
when the camera or display is PAL
type?
When AGC setting of encoder
change ON or OFF, the video
contents improve normal.
When AGC setting of encoder
change ON or OFF, the video
contents does not improve normal.
When AGC setting of encoder
change ON or OFF, the video
contents improve normal.
When AGC setting of encoder
change ON or OFF, the video
contents does not improve normal.
Has the receiving device been
turned on the power?
Isn't "None" selected in the audio
format setting of the encoder?
Are connections correct between
the receiving device and speakers?
Is ALM LED turned on?
Recommended action
If the blue screen is displayed, the
receiving device can be assumed to be
operated normally.
Verify that the correct image is input in the
Encoder device.
The hardware system is operating while
the RDY LED is blinking. Wait until the
LED remains on.
This equipment is started in the
maintenance mode.
Reboot this equipment.
Decoder is not working. Check the
followings.
Set the decoder to start decoding.
Check the encoder is starting to encode.
Make correct live stream settings of this
device and encoder by referring to the
Software User's Guide.
Refer to "Network" in this table.
Refer to clause 42 in this table
Change decoder setting from PAL to
NTSC. (Check encoder setting too.)
Change encoder setting from NTSC to
PAL. (Check encoder setting too.)
Encoder is working normal.
If this problem improves normal when
changing ON or OFF, the input or output
signal is bigger or smaller than the normal
range.
Check this equipment connected.
Encoder is working normal.
The iris adjustment of the camera is
possibly necessary.
Encoder is working normal.
If this problem improves normal when
changing ON or OFF, the input or output
signal is bigger or smaller than the normal
range.
Check this equipment connected.
Encoder is working normal.
The iris adjustment of the camera is
possibly necessary.
Check the power and operation of the
receiving device.
Select an item other than "None" and set
audio to be encoded.
Check the connection between the receiving
device and speakers.
Refer to clause 3 in this table.
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