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Fujitsu SERVIS IP-KVM User Manual

Servis ip-kvm 1p converter
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SERVIS IP-KVM
1p Converter
User's Guide
(for ES)
Version 3.0
SERVIS IP-KVM
i
1p Converter
User's Guide

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  Summary of Contents for Fujitsu SERVIS IP-KVM

  • Page 1 SERVIS IP-KVM 1p Converter User’s Guide (for ES) Version 3.0 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 2 2.5.9 KVM Setting Window 5.1 Trouble Shooting contents 2006/05/25 2.3 Logon to this Product: “Select Your Language” page 2.5.5 Virtual Key Window: Sun keyboard, German layout support 3.5.5 Copyright Notices 5.1 Trouble Shooting contents SERVIS IP-KVM 1p Converter User's Guide...
  • Page 3 (R) and TM symbols are omitted in this document. Fujitsu Component Limited holds the copyright on this product and its documentation. Reproduction, duplication, redistribution, or modification of this product and its documentation in whole or in part without permission is prohibited by law.
  • Page 4: About This Guide

    Introduction Thank you for purchasing SERVIS IP-KVM 1p Converter (hereafter referred to as "this product"). This product is intended to enable operating the DOS/V (PC/AT compatible) and the SUN (USB) server (hereafter referred to as "host server") by keyboard, video and mouse (KVM) from remote locations via a network.
  • Page 5 CAUTION: HAZARDOUS VOLTAGE. SERVICE ENGINEER ONLY TO OPEN COVER. CAUTION: FOR CONTINUED PROTECTOIN AGAINST RISK OF FIRE. REPLACE ONLY WITH SAME TYPE AND RATING OF FUSE. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 6: Notes On Maintenance

    The firmware shipped with this product and update firmware for this product provided by Fujitsu Component Limited must not be used with systems other than this product, and must not be modified or disassembled.
  • Page 7 You shall not use this Product without securing the sufficient safety required for the High Safety Required Use. Neither Fujitsu Component Limited nor its affiliates shall be responsible for any damages that occur to the user of this product or a third party due to the use of this product in a situation that requires advanced safety measures.
  • Page 8 Green Products This is a "Green Product" that has met the severe environment standards of the Fujitsu Group. It is an earth-friendly product with a low impact on the environment. Major features Compact and resource saving Low power consumption Lead free For environmental efforts of the Fujitsu Group, visit the "Environmental Activities"...
  • Page 9: Table Of Contents

    VNC Password Policy ......................78 3.3.1.3 Access Sharing Policy......................79 3.3.1.4 VNC Idle Timeout ......................80 3.3.2 Disconnect all VNC users ..................82 3.3.3 Keyboard/Mouse/KVM Setup..................84 3.3.3.1 Hot Key configuration of FCL KVM Switch ...............85 3.3.3.2 Keyboard Mapping (for localization) .................86 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 10 Fail to Recognize the Virtual Disks ...............151 5.1.12 Host Server Mouse Moves Slow................152 5.1.13 Increase Image Quality ..................156 5.1.14 Specify a Notebook Computer as Host Server .............160 5.1.15 Error during the Firmware Uploading..............160 5.2. Technical Support................... 162 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 11 MEMO SERVIS IP-KVM 1p Converter User's Guide...
  • Page 13: Chapter 1 - Setup

    1.1 Device Components Chapter 1 - Setup This chapter provides information of SERVIS IP-KVM device as required for its setup. Please make sure to read this manual before the operation. Contents 1.1 Device Components page 2 1.2 Product Outline page 3 1.3 Parts and Functions...
  • Page 14: Device Components

    IP-KVM 1p Converter Rubber Foot...1set (4) FX-7001NP Main Unit ... 1 RJ45−D-Sub 9-pin Conversion RJ45−D-Sub 25-pin Conversion Adapter FP-AD009RJX ... 1 Adapter FP-AD025RJX ... 1 Power Adapter ... 1 CD-ROM (this guide) ... 1 SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 15: Product Outline

    KVM switch. LAN (10M, 100M, 1000M Ethernet) Router, Fire Wall, VPN Cat5 Cat5 RJ45 RJ45 Cat5 RJ45 Network Remote Terminal Cat5 RJ45 Router, Fire Wall, VPN Cat5 Local RJ45 KVM Switch Remote Terminal Host Server SERVIS IP-KVM 1p Converter User's Guide...
  • Page 16: Parts And Functions

    Connector type is Mini-DIN8 pin. (6) Server USB Port Connects to the host server to be controlled with the optional USB connection cable. Connector type is USB type B. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 17 Lights up green when the adapter is connected to power connecter 2 and power is supplied. (13) Power LED 1 Lights up green when the adapter is connected to power connector 1 and power is supplied. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 18: Front

    Blinks green if there is keyboard or mouse input when USB keyboard/mouse are enabled. (4) RESET Button Resets the CPU when this product is active. This product will be restarted in approx. 15 seconds. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 19: Installation Method

    By using optional rack mount kit, you can mount the device on a EIA standard 19 inch rack. Refer to 4.4 Optional Accessories (page 141) Rack Mount Kit Rack Mount Tray Unit/tray Screw ...4 Tray/rack support Screws... 4 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 20 1.4 Installation Method Example of rack mount setting Up to 2 devices can be mounted in an EIA standard 1U rack. When mounting the product on a 19 inch rack, remove the rubber feet. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 21: Connecting Method

    Prepare a PC that supports an Ethernet connection. A terminal device to operate the host server from a remote location. An environment that Java applet runs on is needed. Any OS and browser are acceptable. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 22: Connection To The Host Server

    Connect cables to this product, as shown below. Power Adapter Cat5 Cable Composite Cable for Cat5 Server Cable Connection Serial Connection Cable Console Video Monitor, Keyboard and Mouse for local operation. Network Remote Terminal Unit Host Server SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 23: Kvm Switch Connection

    Power Adapter Cat5 Cable Composite Cable for Cat5 Server Cable Serial Connection Console Video Monitor, Keyboard and Mouse for local operation. Network Remote Terminal (Example) Rear of the KVM Switch with 4 Ports SERVIS IP-KVM 1p Converter User's Guide...
  • Page 24: Serial Console Connection

    Serial Console Terminal Conversion Adapter FP-AD009RJX COM Port (D-sub9) Connect the conversion Adapter hooked up in Step1 and Console port of this product by a Cat5 cable. Serial Console Terminal Console Port Cat5 Straight Cable SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 25: Chapter 2 - Basic Operation

    45 2.5.8 Take Control Window page 46 2.5.9 USB Setting Window page 47 2.5.10 KVM Menu Window page 49 2.6 Exit and Log off the Java VNC page 51 2.7 Local Operation page 53 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 26: Basic Operation Flow

    2.6 Exit and Log off the Java VNC (page 51) Step 7 Operate the host server locally. Connect the video monitor, keyboard and mouse, and operate the host server. Refer to 2.7 Local Operation (page 53) SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 27: Set The Ip Address (For Initial Installation)

    The “login:” prompt is displayed. Enter the default administrator account: admin. login: admin Enter↵ The “password:” prompt is displayed. Enter the default admin password: admin (The password is not displayed) login: admin Enter↵ password: Enter↵ SERVIS IP-KVM 1p Converter User's Guide...
  • Page 28 2.2 Set the IP Address (For Initial Installation) The following set up menu is displayed. --------------------------- SERVIS IP-KVM Network Setup --------------------------- NOTE: This interface is used to set network parameters and perform certain recovery procedures, but the majority of setup and configuration can only be done using the web interface.
  • Page 29 2.2 Set the IP Address (For Initial Installation) The following is displayed. Confirmed that the DHCP is disabled. --------------------------- SERVIS IP-KVM Network Setup --------------------------- NOTE: This interface is used to set network parameters and perform certain recovery procedures, but the majority of setup and configuration can only be done using the web interface.
  • Page 30 Enter "q" to log off. The “login:” prompt is displayed after the log off. Choice: q Enter↵ login: Then the network setting is changed as following value. IP address: 192.168.0.100 Subnet mask: 255.255.255.0 Default gateway: 192.168.0.1 This is the operation method to change network initial settings. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 31 Display the TCP/IP port and the server. Display the firmware information. Reset to the former settings. Save the current settings. Logs off the menu. Set the IP address of this product, net mask and default gateway at initial installation. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 32: Logon To This Product

    (The following provides the procedure for Microsoft Internet Explorer 6.0.) This product is set as follows. IP Address: 192.168.0.100 Subnet mask: 255.255.255.0 Default Gateway: 192.168.0.1 https://192.168.0.100/ The [Security Alert] dialogue box is displayed. Click [Yes] button. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 33 If JavaScript is disabled, this product does not operate properly.Please enable your JavaScript and click English or Japanese. If JavaScript is enabled, the [Language Select] page is not displayed.Refer to the next section 4. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 34 Click "Custom level" button. The following [Security settings] setting is displayed. Check the under Scripting category enable Active Scripting, and click [OK] button. The following [Warning] dialogue box is displayed. Click [Yes] button. Then JavaScript is enabled. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 35 Click Download our root public certificate and you can download the security certificate. If cookie is disabled, you can't login to the setting page. Please enable cookie and click [Login] button. Refer to 5.1.6 Cannot Login to the Setting Page (page146) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 36 All management/setting for this product, besides the IP address setting in the initial installation can be specified in this web page. Log on with administrator account to specify/manage this product. Refer to 3.1 Network Setting (page 56) Menu-selecting area Menu-display area SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 37: Run The Java Vnc

    Java Sun [Use JRE 1.x.x._xx for <applet> (requires restart)] is checked. (x is version No.) If not, Download Java software in the following web site and install it. http://www.java.com/ja/ (Download page for the Java software). SERVIS IP-KVM 1p Converter User's Guide...
  • Page 38 2.4 Run the Java VNC Click VNC login (more secure) in the menu-selecting area. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 39 (Support Java version: JRE 5.0 Update 6, J2SE v1.4.2_11 JRE) If the Java applet is installed, the following [Warning - Security] dialogue box is displayed. Click [Yes] button. (Dialogue window depends on Java version) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 40 If you update the Java applet, uninstall the old version, and then install the latest version. If you don't uninstall the old version of the Java applet and you install the latest version, this product may not operate normally. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 41: Host Server Operation From Java Vnc

    Mouse Cursor Host Server's Mouse Cursor To synchronize the remote terminal and host server cursor position, disable the acceleration setting for the host server mouse. Refer to 2.5.1 Host Server Initial Setting (page 30) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 42: Host Server Initial Setting

    → Snap to default: Clear the check box Clear the check box For Windows XP and Windows Server 2003 → Motion: Middle, Enhance Pointer precision: Clear the check box → Snap To: Clear the check box Clear the check box SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 43 Click [Preferences] - [Mouse] and display the mouse preferences. → Aceleration: Middle (For slowish side) When PS/2 keyboard/mouse is enabled and the host server is a Windows OS, The mouse cursor is not synchronized before login to the server. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 44: Vnc Menu

    3.3.3.1 Hot Key configuration of FCL KVM Switch (page Update the host server display area. Indicates the mouse pointer's automatic correction function. Click this indication to enable/disable the function. If the function disabled, the indicator is displayed in gray. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 45 (The following diagram shows the combination with SERVIS Multi and FS-1004MT). Select the number by cursor ↑ or ↓ and press the Enter key. Host servers connected to the selected port are displayed and operation is enabled. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 46: Menu Window

    Press the F7 key twice or click [Menu] button in VNC menu bar, following menu window is displayed. This menu window provides various VNS connection settings. The following table shows the details about the menu window. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 47 Select "Auto" for this setting, appropriate setting is automatically selected. Thumbnails: Resizes the screen image from half size down to one sixteenth by clicking [1/2]. [1/4], [1/8] and [1/16]. Restore the image to the original size by clicking the screen. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 48 If multiple products are set up on the same network, each VNC screens is displayed as small thumbnail images. (Select the size from [1/2], [1/4], [1/8] or [1/16] in the menu window). This function allows control of multiple host servers. Restore the image by clicking the thumbnail screen. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 49: System Id Window

    Display the user-defined value; the DNS name for console, etc. Description: Display the user-defined construction for controlled devices. Location: Display installation site of this product. Contact: Display the contact information; mail addresses relating to this product, etc. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 50: Virtual Key Window

    The layout of the virtual key window changes by "Keyboard Mapping" setup of the Web page. Refer to 3.3.3.2 Keyboard Mapping (for localization) (page86) The case of ”Generic or US/English” or “Japanese (106/109 keys)” The case of ”German (QWERTZ layout)” SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 51 Click [L-Ctrl] button in the virtual key window again, the toggled status is deactivated and the button becomes normal. Switch focus from the virtual key window to enter commands to the host server from the keyboard. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 52 Even if the Ctrl + Alt+ Del key is entered from the remote PC, the command is not transmitted to the host server. Click [Crtl + Alt + Del] key from virtual key window to command the host server. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 53: Video Tune Window

    Click [Video Tune] in the menu window and the following Video Tune window is displayed. Refer to the following chapter for details about Video Tunes. Refer to 5.1.13 Increase Image Quality (page 156) Use this window to fix the video images. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 54 Phase automatically. Enables filtering the video signal noise. Disables the filtering function. Raise the filtering level. Click ↑ or ↓ button to adjust the filtering level. Decrease the filtering level. Close the [Video Tune] screen. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 55 2.5 Host Server Operation from Java VNC Click [Advanced] button in the [Video Tune] window, the following setting window is displayed. This window provides the manual advanced setting for image quality. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 56 Color Offset tuning. Save this test pattern in the host server as a png file. To set the [Color Offset & Gain] in the Video Tune window, display this test pattern in the host server screen. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 57: Disk Operation Window

    This makes a remote user access the virtual disk. Disconnects the USB connection and connect again. Closes the [Disk Operation] window. Refer to the following section for further details about the virtual disk. Refer to 3.3.4 Virtual Disk Setting (page 91) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 58: Take Control Window

    Click [Take control now] button and the following dialogue is displayed, and then you can obtain the host server control authority. You can also obtain the operating authority by clicking [Take Ctrl] from the menu window. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 59: Usb Setting Window

    Click [do] button to simulate connect and disconnect of the USB USB Replug : connector. This button fixes error in case an access error occurred in the host server. Close the USB Menu window. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 60 If the host server is rebooted, USB virtual disk function will be ”Disable” automatically. When you use USB virtual disk function again after the host server starts, please set USB Device setup as [Keyboard, Mouse, Storage]. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 61: Kvm Menu Window

    2.5.10 KVM Menu Window Click the [KVM Menu] in the VNC menu bar and the following KVM hot key setting window is displayed. Input hot keys to the connected KVM switch from this window. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 62 Click [Init] button to reset the server name in the top-left of the host server screen. Close the KVM hot key setting window. Hot keys to be used depend on the connected KVM switch models. Refer to the KVM switch instruction about hot key specifications. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 63: Exit And Log Off The Java Vnc

    Exit the VNC connection after finishing the operation to the host server. Then log off of the web site. Click [x] button in top right of the Java VNC window to exit the VNC. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 64 Click logout from the menu selection area in the web site. The session is over and the log on screen is displayed again. Click Login again to return to the log on screen again. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 65: Local Operation

    Refer to 3.3.1.4 VNC Idle Timeout (page 80) As restriction, local connected keyboard LEDs (NumLock, CapsLock and ScrollLock) is not lit up. However, the self-luminous keyboard is excluded. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 66 2.7 Local Operation MEMO SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 67: Chapter 3 - Function Details

    130 3.6 Flash/Firmware Management page 131 3.6.1 Flash/Firmware Management page 131 3.7 Operation for General User page 135 3.8 Concurrent Connection of Network Users page 136 3.9 Operation by VNC Software page 137 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 68: Network Setting

    3.1. Network Setting The network setting for this product is performed on web page (for initial installation, it is specified from the serial console). Refer to the following sections for each item of network settings. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 69: Ip Address And Dns

    IP Address and DNS Click IP Address and DNS Configuration from the menu selecting area and following setting menu is displayed. The IP address and DNS of this product can be changed in this menu. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 70 Select enabled/disabled from the list for setting the IP address dynamic allocation by DHCP as shown below. When DHCP is enabled, [Current DHCP lease information] is displayed as shown below. When DHCP is disabled, input the following settings to the web page. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 71 Click [Make changes effective now] button. The following message is displayed and the changed settings applied. Make sure to specify the fixed IP address when you log on this product and operate for a long periods. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 72: Port Numbers

    3.1 Network Setting 3.1.2 Port Numbers Click Port Numbers from the menu-selecting area, the following setting page is displayed. Network port numbers can be changed on this page. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 73 After inputting the port number, click [Commit Changes] button. The following message is displayed and the setting is saved. After inputting the port number, click [Restart Servers] button. The following message is displayed and the network servers are restarted. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 74 These numbers will be required after ssh establishes the tunnel connection. Note that all services use default port numbers. Service Explanation Default Network Port Number http HyperText Transfer Protocol snmp Simple Network Management Protocol (UDP) VNC/RFB Protocol 5900 SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 75: Firewall

    3.1 Network Setting 3.1.3 Firewall Click Firewall from the menu-selecting area, the following setting page is displayed. Security items are set in this page. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 76 Separate by commas to specify multiple addresses. (Example: 192.168.0.101, 192.168.0.102) The firewall is set to “Enabled” and enters the IP addresses, and then click [Commit] button. The following message is displayed and the setting is reflected. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 77: Snmp Configuration

    3.1 Network Setting 3.1.4 SNMP Configuration Click SNMP Configuration from the menu-selecting area, the following setting page is displayed. Enable/disable of the SNMP function and SNMP agent are set in this page. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 78 If you know the value, you can control all systems of this product. Keep this item empty to disable SNMP writing access. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 79 If this item is specified this host server, it also receives all the trap reports and information messages. This address must be specified with numerical characters. If it is not necessary, keep this item empty. Click [Commit] button. The following message is displayed and the SNMP setting is changed. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 80 If SNMP function is not "Enabled", SNMP is inactive. When SNMP function is “Disabled”, if you input one setup of Communities, Agent Identification, and Traps and click [commit] button, SNMP function will be in "Enabled" state. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 81: Security Setting

    3.2 Security Setting 3.2. Security Setting Refer to the following sections for each item of security settings. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 82: User Management

    Click User Management from the menu-selecting area, the following setting page is displayed. User account settings are set in this page. Account for administrator is set as "root", "admin" and "administrator" by default. Account for administrator cannot be added or changed. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 83: Edit User Details

    3.2.1.1 Edit User Details Enter User name and password and click [Record Changes] button to add general users. The following screen is displayed and the user is registered. The registered users are displayed as follows. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 84 Refer to following section about authorized operations for general users. Refer to 3.7 Operation for General User (page 135) Click [Delete] button in the user list to delete the registered user. The following screen is displayed and the user is deleted. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 85: Changing Password For Administrator

    The administrator’s password (default: admin) can be changed. It is recommended to change the administrator’s password for the security of the system. Enter new password and click [Set admin password] button. The following message is displayed and the password is changed. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 86: Idle Session Timeout

    Click the [Commit Change] button to apply the setting. Specify the value between 1 and 360 minutes. If a value besides 1 to 360 is entered, the following error message is displayed and the setting is not changed. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 87: Vnc Operation Setting

    3.3 VNC Operation Setting 3.3. VNC Operation Setting Refer to the following sections for each item in VNC Operation Setting. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 88: Vnc Login And Timer

    3.3 VNC Operation Setting 3.3.1 VNC login and Timer SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 89: Display Vnc Login (Faster)

    The selected setting is reflected immediately. The item "VNC Login (faster)" is displayed after selecting "Accept" as shown below. Clicking "VNC Login (faster)" and VNC connection is performed without encryption. Keep in mind are inferior in respect of security. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 90: Vnc Password Policy

    Select [Use VNC login screen] and start up the VNC, the following login screen is displayed. Enter username and password in the login window and click [Login] button. The log on certification is performed and the host server screen is displayed. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 91: Access Sharing Policy

    When a user is connected to the VNC, other remote users are not allowed to connect. Refer to 3.8 Concurrent Connection of Network Users (page 136) In every setup, administrator can obtain the control. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 92: Vnc Idle Timeout

    The VNC goes to neutral status if there is no operating data, and provides operating authority to the first user who enters data while the VNC is in neutral status. If a remote user does not have control, VNC menu bar is displayed as follows. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 93 If a value besides 5 to 300 is entered, the following error message is displayed and the setting is not changed. The time-out period depends on the network condition. Please note that the time-out period would give or take a few seconds because of network traffic. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 94: Disconnect All Vnc Users

    3.3 VNC Operation Setting 3.3.2 Disconnect all VNC users Click Disconnect all VNC users in the menu-selecting area, the following setting page is displayed. All active VNC users can be disconnected in this page. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 95 After the VNC disconnection, Java VNC displays the following message. Click [Close window] button to exit. If you want to connect to the VNC again, click VNC login (more secure) or VNC login (faster) from the menu selecting area in the web page. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 96: Keyboard/Mouse/Kvm Setup

    Click Keyboard/Mouse/KVM Setup from the menu-selecting area, the following setting page is displayed. On Screen Display (OSD) hot key setting to use this product with the KVM switch, and keyboard and mouse setting is performed in this page. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 97: Hot Key Configuration Of Fcl Kvm Switch

    [Disable] is specified as the initial setting. [KVM] and [KVM-RST] button are not displayed in the VNC menu bar in this setting. Refer to 2.5.2 VNC Menu (page 32) Connection with non-Fujitsu KVM switch is not supported. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 98: Keyboard Mapping (For Localization)

    Select the keyboard type from the list as in the following diagram. The selected setting is reflected immediately. If the keyboard type is different from the host server OS language, unexpected key could be entered. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 99: Disable Usb Keyboard/Mouse Emulation

    Select enabled/disabled the USB keyboard/mouse emulation function from the list as follows. The selected setting is reflected immediately. The virtual disk function is available even if the USB keyboard and mouse emulation is set to "disabled". SERVIS IP-KVM 1p Converter User's Guide...
  • Page 100: Disable Usb Absolute Mouse Support

    Select enabled/disabled from the list to change the absolute mouse setting as follows. The selected setting is reflected immediately. If the USB absolute mouse setting is enabled, mouse pointer correction button and AutoSync setting display is displayed in gray. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 101: Usb Device

    Enables to use only the USB keyboard. USB virtual disk and mouse is disabled. Select [Keyboard, mouse and storage] from USB device setting list to enable the USB virtual disk function as follows. The setting is reflected immediately. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 102 If the host server is rebooted, USB virtual disk function will be ”Disable” automatically. When you use USB virtual disk function again after the host server starts, please set USB Device setup as [Keyboard, Mouse, Storage]. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 103: Virtual Disk Setting

    This product converts image files (iso file) to virtual CD-ROM drive and provides them to the host server. Remote terminal Host server Image file server (http) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 104: Virtual Disk Status

    (Read only for virtual CD-ROM drive). Inserted Switching virtual disk status in VNC screen method After VNC connection, click [Disk Ctrl] in the menu window to display the disk operation window. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 105 Eject the virtual disk. (The menu is displayed in gray while the disk is not inserted.) This will enable remote user to access the virtual disk. Disconnect the USB connection and connect again. Close the [Disk operation] window. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 106 3.3 VNC Operation Setting Click File Transfer from the menu selecting area and for virtual disk setting on the web page is performed on the following page. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 107 3.3 VNC Operation Setting Refer to the following steps for detailed operation methods of three different virtual disks. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 108: Virtual Floppy Disk

    In the case where it sets up on the Web page: Refer to 3.3.3.5 USB Device (page 89) In the case where it sets up on the VNC window: Refer to 2.5.9 USB Setting Window (page 47) SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 109 The following message is displayed. The setting is reflected after 3 seconds and return to the File Transfer page. The disk is formatted as 1.44M floppy disks for MS-DOS (for Windows). Click [Insert] button. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 110 The following message is displayed and the virtual disk is inserted in the host server. Returns to the File Transfer page after 3 seconds. Execute VNC login and check [My computer] in the host server. The new disk is recognized as [3.5 inch floppy disk]. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 111 The following provides the method to refer to the files in the host server from the remote terminal. Return to File Transfer page and click [Eject] button. The following dialogue box is displayed. Click [OK] button. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 112 3.3 VNC Operation Setting The following message is displayed and the virtual floppy disk is ejected from the host server. Click Browse disk after ejecting the virtual disk. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 113 The files saved in the host server can be confirmed. Click the file name to display that file in the html form. Virtual disk status must be [Ejected] to confirm its contents. The file larger than 1.4M-byte cannot be saved. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 114 11. To upload the files to the virtual disk, specify the path of the files in the remote terminal and click [Upload file] button. The file uploaded from the remote terminal can be handled at the host server. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 115: Virtual Ram Disk

    In the case where it sets up on the Web page: Refer to 3.3.3.5 USB Device (page 89) In the case where it sets up on the VNC window: Refer to 2.5.9 USB Setting Window (page 47) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 116 The following message is displayed. The setting is reflected after 3 seconds and the screen returns to File Transfer page. The disk is formatted as 8M-RAM disk for MS-DOS (for Windows). Click [Insert] button. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 117 The following message is displayed and the virtual disk is inserted in the host server. Return to the File Transfer page after 3 seconds. Execute VNC log on and check [My computer] in the host server. The new disk is recognized as [Removable disk]. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 118 You can save files on the host server as follows. Transmit the files saved in the host server to the remote terminal unit. Back to File Transfer page and click [Eject] button. The following dialogue box is displayed. Click [OK] button. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 119 3.3 VNC Operation Setting The following message is displayed and the virtual RAM disk is ejected from the host server. Click Browse disk after ejecting the virtual disk. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 120 The files saved in the host server can be confirmed. Click the file name to display that file in the html form. Virtual disk status must be [Ejected] to confirm its contents. The file larger than 8M-byte cannot be saved. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 121 11. To upload the file to the virtual disk, specify the path of the file in the remote terminal and click [Upload file] button. The uploaded file from the remote terminal can be handled at the host server. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 122: Virtual Cd-Rom Drive

    In the case where it sets up on the Web page: Refer to 3.3.3.5 USB Device (page 89) In the case where it sets up on the VNC window: Refer to 2.5.9 USB Setting Window (page 47) SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 123 When iso files exist in the online file server, it is displayed as follows. Click Return to File Transfer page. If the link failed or the ISO files are disabled, the following message is displayed and the virtual CD-ROM function could not execute. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 124 Execute VNC log on and check [My computer] in the host server. It is confirmed that the CD-ROM drive is recognized. The CD-ROM drive is accessible in this status (Read only). SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 125: Other Setting

    3.4 Other Setting 3.4. Other Setting This section provides explanations for other setting items. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 126: Identification

    The setting value is displayed as device information in the System ID Window of the VNC connection. Refer to 2.5.4 System ID Window (page 37) It has no effect on the operation, even if it is not set. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 127 After entering the setting, click the [Commit Changes] button. The following message is displayed and the setting is reflected. No Japanese font is acceptable for system ID setting. Use English one-byte characters for this item. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 128: Recent System Log Entries

    3.4 Other Setting 3.4.2 Recent system log entries Click Recent system log entries from the menu-selecting area, the following setting page is displayed. Specify system log items in this page. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 129 3.4 Other Setting Click [Download syslog here.] to display system logs in another window. Click the [Clear Log] button. The following message is displayed and the system log is cleared. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 130: Set Date & Time

    Specify date and time settings in this page. The following two kinds of date and time settings are available. Date and time specified in the local terminal PC (Local) that displays the web pages. UTC (Coordinated Universal Time, GMT or Zulu). SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 131 3.4 Other Setting Click [Set to LOCAL time] or [Set to UTC time] button, the following message is displayed and the time is set. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 132: Information

    Displays the setting status of this product. General users can check this item. Click setting items from the menu-selecting area of the web page, the setting value is displayed in the right screen. Refer to the following section for information. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 133: Basic Information

    3.5 Information 3.5.1 Basic Information Click Basic Information from the menu-selecting area, and the following contents are displayed. You can check basic information here. Items in "Basic information" are explained in the following section. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 134: Hardware Information

    The power on/off status and video mode of the host server is displayed. 3.5.1.2 Network Information The specified network information of this product is displayed. 3.5.1.3 Port Numbers The specified network port numbers of this product is displayed. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 135: Connection Information

    The user information currently connecting to this product is displayed. 3.5.1.5 Current Users The user account information currently logged on to this product is displayed. 3.5.1.6 System log entries System logs of this product are displayed. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 136: Network Config

    You can check the current device setting with the following items. It is possible to debug trouble spots in the network configuration with these settings. (Cannot edit the following logs directly.) Click [Current ifconfig -a output], and the following screen is displayed. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 137 3.5 Information Click [Current route output], and the following screen is displayed. Click [Current iptables setup], and the following screen is displayed. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 138: Identification (Information)

    3.5 Information 3.5.2 Identification (Information) Click Identification from the menu-selecting area, and the following setting page is displayed. Check the system ID of this product here. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 139: Date & Time

    3.5 Information 3.5.3 Date & Time Click Date & Time from the menu-selecting area, and the following setting page is displayed. Check date and time specified in this product here. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 140: Keyboard/Mouse/Kvm

    3.5 Information 3.5.4 Keyboard/Mouse/KVM Click Keyboard/Mouse/KVM from the menu-selecting area, and the following setting page is displayed. Check the input interface information of this product here. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 141: Firmware Information

    3.5 Information 3.5.5 Firmware Information Click Firmware Information from the menu-selecting area, and the following page is displayed. Check the firmware information of this product here. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 142: Copyright Notices

    3.5 Information 3.5.6 Copyright Notices Click Copyright Notices from the menu-selecting area, and the following page is displayed. Check Copyright information of this product here. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 143: Flash/Firmware Management

    3.6 Flash/Firmware Management 3.6. Flash/Firmware Management 3.6.1 Flash/Firmware Management Click Flash/Firmware Management from the menu selecting area, and the following setting page is displayed. Confirm the current firmware version information and upload new firmware. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 144 Click the [Browse…] button, select the file to be uploaded and click [Upload firmware]. The writing starts as follows. When finished writing, the following screen is displayed. Click [Click here when completed]. Return to the [Flash/Firmware Management] page and click the [Reboot Myself] button. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 145 If not, the old Java Plug-in activated and firmware uploading is not reflected. The following is the example of the cache clearing method for Windows 2000. Click [Start] → [Setting] → and open Java in the [Control Panel] window. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 146 The following [Java Control Panel] window is displayed. Click the [Delete Files…] button. The confirmation dialogue is displayed. Click the [OK] button. Then Java caches are cleared. And the Java VNC connection is activated with the uploaded firmware. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 147: Operation For General User

    General users are not authorized to change settings and can confirm only the item displayed on below. However, general users can use it about the virtual disk function. Each item displayed in the menu selecting area is the same as the administrators. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 148: Concurrent Connection Of Network Users

    All buttons in the VNC menu bar are displayed. Up to 5 users are able to connect to VNC via the network. If there are already 5 users connecting to VNC, the following dialogue box is displayed and connection is impossible. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 149: Operation By Vnc Software

    Install TightVNC to the terminal PC in the network and execute the vncviewer.exe. Download TightVNC: http://www.tightvnc.com/download.html Enter the IP address of this product and click the [OK] button. Enter administrator password (default: admin) and click the [OK] button. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 150 3.9 Operation by VNC Software The following Viewer is started. Operating method for the menu bar is the same as Java VNC. Refer to 2.5.2 VNC Menu (page 32) SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 151: Chapter 4 - Specifications

    This chapter provides the specifications, operating conditions and detailed information about this product. Contents 4.1 Product Specifications page 140 4.2 RJ45 Connector Signal Assign page 141 4.3 Operational Environment page 141 4.4 Optional Accessories page 141 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 152: Product Specifications

    4.1 Product Specifications 4.1. Product Specifications Items Product Name SERVIS IP-KVM 1p Converter Model Number FX-7001NP Number of Managing Server Number of Concurrent Network Connection: 5 users (Only 1 user is allowed to Connections operate). Local: 1 user (Local user controls exclusively)
  • Page 153: Rj45 Connector Signal Assign

    One adapter is attached. RJ45 D-Sub 9-pin Cross Conversion Adapter − FP-AD025RJX One adapter is attached. RJ45 D-Sub 25-pin Cross Conversion Adapter AC Cable for USA NC14004-B077 AC Cable for EUROPE NC14004-B078 AC Cable for UK NC14004-B079 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 154 4.4 Optional Accessories MEMO SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 155: Chapter 5 - Troubleshooting

    5.1.12 Host Server Mouse Moves Slow page 152 5.1.13 Increase Image Quality page 156 5.1.14 Specify a Notebook Computer as Host Server page 160 5.1.15 Error during the Firmware Uploading page 160 5.2 Technical Support page 162 SERVIS IP-KVM 1p Converter User's Guide...
  • Page 156: Troubleshooting

    If access failure occurs, the LED turns off. 5.1.2 Cannot Power On the Device Is the power adapter connected? Make sure to use the provided power adapter. Is power being supplied to the outlet? SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 157: Cannot Access The Serial Console

    Make sure that the Cat5 cable is connected to the Ethernet port. Refer to 1.5.2 Connection to the Host Server (page 10) If the network link is established, the LED in front of the device is on. Is the network device power on? SERVIS IP-KVM 1p Converter User's Guide...
  • Page 158: Cannot Login To The Setting Page

    Click [Tools] menu → [Internet Options] and the following dialogue box is displayed.Click [Privacy] tab and move the slider to setup of cookie in the dialogue box. Move the slider except for the setting of "Block All Cookies" and click [OK] button. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 159: Vnc Connection Is Not Performed

    Java Sun [Use JRE 1.x.x_xx for <applet> (requires restart)] is checked. (x is version No.). If not installed, download the Java applet from the following web site and install http://www.java.com/ (Download page for the Sun Microsystems and Java software). SERVIS IP-KVM 1p Converter User's Guide...
  • Page 160 If you connected via the network, click the [Reboot Myself] button in the firmware management page. After rebooting, log on to the device from the web page again and perform the VNC connection. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 161: The Numeric Keypad Does Not Work Properly

    If the USB keyboard/mouse is enabled, click the [USB Menu] button in the VNC menu window and display the USB Menu window. Click the [do] button in the USB Replug and disconnect and reconnect the USB connection. Refer to 2.5.9 USB Setting Window (page 47) SERVIS IP-KVM 1p Converter User's Guide...
  • Page 162: Mouse Cursor Is Not Move Coinstantaneously

    → Snap to default: Clear the check box Clear the check box For Windows XP and Windows Server 2003 → Motion: Middle, Enhance Pointer precision: Clear the check box → Snap To: Clear the check box Clear the check box SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 163: Fail To Recognize The Virtual Disks

    If the access error occurred in VNC screen click [Menu] and [Disk Ctrl] button in the VNC menu bar to display disk operating window, click [USB Replug] button. After that operation, click the [Insert] button and check whether the host server recognizes the virtual disk. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 164: Host Server Mouse Moves Slow

    Specify the capacity of transmission to below 12Mbps. [Auto]: This product sets the value automatically. If you feel the host server display speed is slow from mouse pointer movements, specify the value as [Avg] or [Fast]. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 165 [Display VNC login (faster) at menu item]. The item "VNC login (faster)" is displayed after selecting "Accept" as below. Click “VNC login (faster)” to connect VNC without encryption. Keep in mind are inferior in respect of security. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 166 Click the [On] button of the Noise Filter setting in the Video Tune window. Specify the value between 1 and 31 for transmission rates. ↑: Increase the filtering value, ↓: Decrease the filtering value SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 167 5.1 Troubleshooting Perform auto-setting for the Sampling Phase Auto setting of the Sampling Phase improves the processing speed. The following dialogue box is displayed and auto-setting is performed. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 168: Increase Image Quality

    [Video Tune] button and the Video Tune window is displayed. Display the following test pattern on the host server. Obtain the test pattern for Video Tunes from the URL below. Then prepare this pattern in the host server. https://IP address for this product/images/pattern.png SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 169 Click the [Auto Everything] button in the All Setting item of the video tune window. [Found test pattern. Working...] dialogue box is displayed during the auto-setting as follows. The setting takes about 20 seconds. Click [Save] button after the [Auto Everything]. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 170 Click the [On] button of the Noise Filter setting in the Video Tune window. Specify the value between 1 and 31 for transmission rate. ↑: Increase the filtering value, ↓: Decrease the filtering value SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 171 Adjust the Red, Green and Blue Offset and Gain value with monitoring the display. Click the [Save->Preset] button to save the new setting. After the [Save->Preset] button is displayed in gray, click any number button of 1 to 16. The new setting saved in that number. SERVIS IP-KVM 1p Converter User's Guide...
  • Page 172: Specify A Notebook Computer As Host Server

    When the [FAILED] message is displayed as follows while firmware is uploading in [Flash/Firmware Management] of the web page, this product may not be started up. Perform following recovery method in such a case. SERVIS IP-KVM 1p Converter User’s Guide...
  • Page 173 Connect to the host server from the remote terminal and make sure that the keyboard and mouse work properly. If the product does not operate properly after using these recovery methods, please contact Fujitsu Comportment Customer Service and Support Center. Refer to 5.2 Technical Support (page 162)
  • Page 174: Technical Support

    E-mail: promothq@fcl.fujitsu.com URL: http://www.fcl.fujitsu.com/en/ < Inquiry about repairs and failures> FUJITSU COMPONENT LIMITED Customer Service & Support Center TEL: 0120-810225 *Contact by mobile phones, automobile telephones and PHSs are supported. E-mail: servis-center@fcl.fujitsu.com Business Hours: 9:00 - 12:00, 13:00 - 17:00 (Every day except Saturdays, Sundays and public holidays.)

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