Centralized Voicemail With Soft Key Functionality - Samsung Officeserv 7100 Technical Manual

OfficeServ 7100
TECHNICAL MANUAL
Calls to station groups of the originating node can be overflowed to a centralized
•
voicemail group within another node on the network.
When incoming calls with caller ID are presented to the originating group, the caller
•
ID information is passed on the overflow destination.
This feature is supported over Q-sig and IP networking.
•
MMC INFORMATION:
MMC 601 set "OVERFLOW timer" and assign "NEXT PORT" destination.

CENTRALIZED VOICEMAIL WITH SOFT KEY FUNCTIONALITY

This enhancement allows all users within the network that are using the SVMi()
centralized voicemail to use the softkey options to navigate through the voicemail
functions. For example, when a user calls voicemail to retrieve messages, softkey
options such as FAST FORWARD, REVIEW, PLAY, SAVE, DELETE are displayed to the
keyset users. This offers a new level of flexibility to centralized voicemail. Stations in
branch offices that do not have an SVMI() card installed can share most of the
voicemail functions of the main office. Station users in remote office using centralized
voicemail will not require any additional training because voicemail operation is the
same for local and remote users.
Notes:
The functionality is only available when using the SVMi() card for Centralized
•
Voicemail.
Softkey options are only available to the Samsung digital stations.
•
This feature is supported over Q-sig and IP networking.
•
MMC INFORMATION:
MMC 825 (USE REMOTE VM=YES/NO) set to YES for remote nodes using centralized
voicemail.
MMC 825 (REMOTE VM NUMBER= XXXX) in remote nodes, enter voicemail station
group number of centralized voicemail.
2.9.6
Table of Contents
Home Page
PROGRAMMING
PART 2 JANUARY 2009