Enhanced Networking; Network Trunk Ring Destination; Centralized Attendant - Samsung Officeserv 7100 Technical Manual

OfficeServ 7100
TECHNICAL MANUAL

Enhanced Networking

OfficeServ 7100 also supports the following Enhanced Networking features:

NETWORK TRUNK RING DESTINATION

This feature permits for analog trunks to be assigned to ring at any station or group
destinations anywhere in the network. Trunk facilities terminating at the main office
location can be assigned to ring directly at stations, station groups, or single line ports in
the branch offices. This feature provides greater flexibility for networking customers to
share incoming trunk facilities across the corporate network.
Notes:
The ring destination for local and remote stations or station groups must be
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assigned in the system where the trunks facilities are terminated.
Remote stations and group numbers from anywhere in the network can be
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assigned in MMC 406 of the source node of the connecting trunks.
Any trunks not assigned a specified ring destination in MMC 406 will default ring
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to the operator group.
When CID in present, the CID information is passed across the network.
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This feature is supported over Q-sig and IP networking.
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MMC 406 is primarily used to terminate analog lines. Digital trunks will not follow
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the setting of MMC 406, but will following the setting of MMC 714.
MMC INFORMATION:

CENTRALIZED ATTENDANT:

assigned to handle second level recalls (hold/e-hold/transfer/campon/park) from local
operators of other nodes within the network.
transferred and held calls will first recall to the station that performed the transfer or
placed the call on hold. After the preset timer expires (transfer recall or hold recall
timer) the transfer/held calls will then recall to central attendant instead of recalling to
the local operator.
An additional option is available for centralized attendant that allows the remote
attendant recall destination to be determined by time of day. This is accomplished by
selecting the remote attendant destination and which ring plan the attendant recalls will
follow. An example would be during normal working hours, transfer and hold recalls
from stations in the branch office will recall to the main attendant at the main office
location. When the attendant at the main office goes home at 5:00pm, the recalls from
the branch office can be automatically rerouted to a local attendant or local station
within the branch office that is still on duty after 5:00pm. This is accomplished by
changing the attendant destination on a per ring plan basis in MMC 825.
MMC 406 (set trunk ring destination)
This feature permits for an Attendant position to be
2.9.3
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PART 2 JANUARY 2009
The way this feature operates is
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