Viewing Current Errors On The Control Panel; Using The Integrated Troubleshooting Tools; Printing Information Pages; Printing The Error History Report - Xerox VersaLink C600 User Manual

Viewing Current Errors on the Control Panel

When an error condition occurs, a message appears on the control panel to inform you
of the problem. Error messages warn you about printer conditions that prevent the
printer from printing or degrade printing performance. If more than one error occurs,
only one is displayed on the control panel.

Using the Integrated Troubleshooting Tools

Your printer has a set of reports that you can print. These reports include the
Demonstration Print page and the Error History report that can assist you in
troubleshooting certain problems. The Demonstration Print page prints an image to
show print quality. You can use this page to troubleshoot print-quality issues with the
printer. The Error History report prints information on the most recent printer errors.

Printing Information Pages

1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. To print an Information Page, touch the needed page.
4. To return to the Home screen, press the Home button.

Printing the Error History Report

1. At the printer control panel, press the Home button.
2. To print the Error History Report, touch Device > Support > Support Pages > Error
History Report.
3. To return to the Home screen, press the Home button.

Online Support Assistant

The Online Support Assistant is a knowledge base that provides instructions and
troubleshooting help to solve your printer problems. You can find solutions for
print-quality problems, paper jams, software installation issues, and more.
To access the Online Support Assistant, go to www.xerox.com/office/VLC600support.

More Information

You can obtain more information about your printer from these sources:
Resource
Installation Guide
Other documentation for your printer
Recommended Media List
® ®
Xerox VersaLink C600 Color Printer
User Guide
Location
Packaged with the printer.
www.xerox.com/office/VLC600docs
United States: www.xerox.com/rmlna
European Union: www.xerox.com/rmleu
Troubleshooting
8-25