Page 1 VERSION 1.0 FEBRUARY 2024 702P08996 Xerox ® VersaLink ® C620 Color Printer User Guide...
Page 15 P R O D U C T S TAT E M E N T S...
Page 18 Facts about ozone Facts about ventilation...
Page 19 G E N E R A L G U I D E L I N E S P O W E R C O R D...
Page 20 E M E R G E N C Y P O W E R O F F B AT T E RY S A F E T Y...
Page 21 O P E R AT I O N A L G U I D E L I N E S P R I N T E R LO C AT I O N Physical Specifications...
Page 22 Environmental Specifications P R I N T E R S U P P L I E S C O N S U M A B L E I N FO R M AT I O N...
Page 30 F R O N T V I E W...
Page 31 I N T E R N A L PA RT S...
Page 32 R E A R V I E W...
Page 33 C O N T R OL PA N E L System Administrator Guide...
Page 35 A D D I T I O N A L C O N F I G U R AT I O N S A N D O P T I O N S...
Page 36 PA P E R T R AY O P T I O N S Configuring Dedicated Paper Trays System Administrator Guide Paper Size Confirmation System Administrator Guide...
Page 37 P O W E R S AV E R P O W E R I N G O N T H E P R I N T E R O R E X I T I N G S L E E P M O D E System Administrator Guide...
Page 38 R E S TA RT I N G , P L A C I N G I N S L E E P M O D E , O R P O W E R I N G O F F T H E P R I N T E R Please Wait...
Page 39 A U T H E N T I C AT I O N System Administrator Guide...
Page 40 A U T H O R I Z AT I O N System Administrator Guide P E R S O N A L I Z AT I O N System Administrator Guide A C C O U N T I N G...
Page 41 System Administrator Guide LO G G I N G I N Logging In at the Control Panel...
Page 42 I N T R O D U C T I O N TO A P P S A DA P T I V E L E A R N I N G System Administrator Guide...
Page 43 Getting Started P R I N T I N G I N FO R M AT I O N PA G E S...
Page 44 C O N F I G U R AT I O N R E P O RT S Printing a Configuration Report...
Page 45 F I N D I N G T H E I P A D D R E S S O F YO U R P R I N T E R Viewing the IP Printer Address on the Control Panel Obtaining the Printer IP Address from a Configuration Report...
Page 46 A C C E S S I N G T H E E M B E D D E D W E B S E RV E R System Administrator Guide LO G G I N G I N U S I N G T H E E M B E D D E D W E B S E RV E R System Administrator Guide System Administrator Guide...
Page 47 C E RT I F I C AT E S FO R T H E E M B E D D E D W E B S E RV E R System Administrator Guide D O W N LO A D I N G T H E C O N F I G U R AT I O N R E P O RT F R O M T H E E M B E D D E D W E B S E RV E R U S I N G T H E R E M O T E C O N T R OL PA N E L F E AT U R E System Administrator Guide...
Page 48 Remote Session Request Request Denied D O W N LO A D I N G T H E P R I N T D R I V E R S F R O M T H E E M B E D D E D W E B S E RV E R U S I N G X E R OX ®...
Page 49 System Administrator Guide...
Page 50 Installation Guide I N S TA L L AT I O N A N D S E T U P OV E RV I E W System Administrator Guide S E L E C T I N G A LO C AT I O N FO R T H E P R I N T E R U P DAT I N G T H E P R I N T E R S Y S T E M S O F T WA R E...
Page 51 System Administrator Guide R E M OV I N G T H E I N T E R N A L PA C K I N G M AT E R I A L S...
Page 53 Installation Guide...
Page 54 S E L E C T I N G A C O N N E C T I O N M E T H O D C O N N E C T I N G TO A C O M P U T E R U S I N G A U S B C A B L E...
Page 55 C O N N E C T I N G TO A W I R E D N E T W OR K System Administrator Guide W I R E L E S S N E T W O R K A DA P T E R W I T H B LU E TO O T H System Administrator Guide Connecting to a Wireless Network...
Page 56 Hardware Install and Setup System Administrator Guide System Administrator Guide C O N N E C T I N G W I T H W I - F I D I R E C T Wi-Fi Direct Overview System Administrator Guide Using Wi-Fi Direct on Your Mobile Device Installing Mopria Print Service...
Page 57 Using Wi-Fi Direct on your Printer Printing Using Wi-Fi Direct C O N N E C T I N G W I T H N E A R F I E L D C O M M U N I C AT I O N ( N F C ) NFC Overview System Administrator Guide...
Page 58 Using NFC on your Mobile Device Installing the Xerox Print Service Plugin Enabling NFC on the Mobile Device Using NFC on your Printer System Administrator Guide Mapping the Printer to your Mobile Device...
Page 59 Printing using Xerox ® Print Services C O N F I G U R I N G A I R P R I N T System Administrator Guide C O N F I G U R I N G A D E V I C E FO R U N I V E R S A L P R I N T...
Page 60 System Administrator Guide...
Page 61 System Administrator Guide C O N F I G U R AT I O N WATC H D O G System Administrator Guide F L E E T O RC H E S T R ATO R System Administrator Guide...
Page 62 X E R OX ® E A S Y A S S I S T A P P L I C AT I O N Installation Guide...
Page 63 Software and Documentation System Administrator Guide O P E R AT I N G S YS T E M R E Q U I R E M E N T S I N S TA L L I N G T H E P R I N T D R I V E R S FO R A W I N D O W S N E T W OR K P R I N T E R Software and Documentation disc Software and Documentation disc...
Page 64 I N S TA L L I N G T H E W I N D O W S P R I N T D R I V E R . Z I P F I L E I N S TA L L I N G T H E P R I N T D R I V E R S FO R A W I N D O W S U S B P R I N T E R...
Page 65 Software and Documentation disc Software and Documentation disc I N S TA L L I N G T H E P R I N T E R A S A W E B S E RV I C E O N D E V I C E S Installing a WSD Printer Using the Add Device Wizard I N S TA L L I N G T H E D R I V E R S A N D U T I L I T I E S FO R M A C I N TO S H O S ( M A C O S )
Page 66 Adding the Printer for MacOS Adding the Printer Using Bonjour Adding the Printer by Specifying the IP Address...
Page 67 I N S TA L L I N G P R I N T D R I V E R S A N D U T I L I T I E S FO R U N I X A N D L I N U X P R I N T I N G...
Page 68 LO C AT I N G T H E S E R I A L N U M B E R...
Page 70 System Administrator Guide...
Page 71 P E R S O N A L I Z I N G T H E H O M E S C R E E N Displaying or Hiding an App on the Home screen Rearranging Apps on the Home screen Deleting an App from the Home Screen...
Page 72 Removing Personalization From the Home Screen P E R S O N A L I Z I N G E N T RY S C R E E N D E FA U LT S...
Page 73 Setting the Device Default App R E M OV I N G A P P P E R S O N A L I Z AT I O N U S I N G T H E C O N T R OL PA N E L P E R S O N A L I Z I N G T H E L A N G UA G E...
Page 74 P E R S O N A L I Z E D L A N G UA G E S U G G E S T I O N S M A N A G I N G YO U R P E R S O N A L I Z AT I O N S U G G E S T I O N S...
Page 77 System Administrator Guide...
Page 78 X E R OX ® A P P G A L L E RY OV E RV I E W Xerox ® App Gallery User Guide C R E AT I N G A X E R OX ® A P P G A L L E RY A C C O U N T...
Page 79 Welcome to Xerox ® App Gallery LO G G I N G I N TO YO U R X E RO X ® A P P G A L L E RY A C C O U N T I N S TA L L I N G O R U P DAT I N G A N A P P F R OM T H E X E R OX ®...
Page 80 Updating an App from the App Gallery...
Page 81 D E V I C E OV E RV I E W System Administrator Guide Device Options System Administrator Guide...
Page 82 System Administrator Guide System Administrator Guide A C C E S S I B I L I T Y Invert Display Color...
Page 83 System Administrator Guide A B O U T I N FO R M AT I O N PA G E S Getting Started...
Page 84 Printing Information Pages S U P P LY S TAT U S System Administrator Guide B I L L I N G A N D U S A G E C O U N T E R S...
Page 85 R E M O T E S E RV I C E S System Administrator Guide X E R OX ® E A S Y A S S I S T ( X E A ) A P P Installation Guide...
Page 87 Prior to Installing the Printer: Initial Setup with Xerox ® Easy Assist (XEA) App Installation Guide...
Page 88 After Initial Installation: Connecting to the Xerox ® Easy Assist App from the Control Panel...
Page 89 Adding Multiple Printers to the Xerox Easy Assist App...
Page 90 J O B S OV E RV I E W J O B O P T I O N S System Administrator Guide M A N A G I N G J O B S Interrupting Printing System Administrator Guide...
Page 91 Pausing or Deleting a Print Job Printing a Job Held for Resources...
Page 92 System Administrator Guide M A N A G I N G S P E C I A L J O B T Y P E S Saved Job Printing using Saved Job Printing, Deleting, Moving, or Copying a Saved Job in the Embedded Web Server...
Page 93 Secure Print Printing using Secure Print Releasing a Secure Print Job...
Page 94 Sample Set Printing using Sample Set Releasing a Sample Set...
Page 95 M A N A G I N G J O B S U S I N G T H E E M B E D D E D W E B S E RV E R Submitting Jobs for Printing using the Embedded Web Server...
Page 96 Reprinting Saved Jobs using the Embedded Web Server...
Page 97 P R I N T F R O M OV E RV I E W System Administrator Guide P R I N T I N G F R O M A U S B F L A S H D R I V E...
Page 98 System Administrator Guide P R I N T I N G F R O M S AV E D J O B S...
Page 100 @ P R I N T BY X E R OX OV E RV I E W Xerox ® @PrintByXerox App Quick Start Guide System Administrator Guide P R I N T I N G W I T H T H E @ P R I N T BY X E R OX A P P...
Page 101 X E R OX ® C O N N E C T FO R X M P I E A P P OV E RV I E W System Administrator Guide XMPie...
Page 105 P R I N T D R I V E R H E L P W I N D O W S P R I N T I N G O P T I O N S Setting Default Printing Options for Windows...
Page 106 Selecting Printing Options for an Individual Job for Windows Selecting Printing Defaults in Windows for a Shared Network Printer...
Page 107 Saving a Set of Commonly Used Printing Options for Windows M A C I N TO S H P R I N T I N G O P T I O N S Selecting Printing Options for Macintosh...
Page 108 Saving a Set of Commonly Used Printing Options for Macintosh U N I X , L I N U X , A N D A S / 4 0 0 P R I N T I N G Xerox ® Printer Manager Installing Xerox ® Printer Manager...
Page 109 -U XeroxOSDPkg-AIXpowerpc-x.xx.xxx.xxxx.rpm swinstall -s XeroxOSDPkg-HPUXia64-x.xx.xxx.xxxx.depot.gz \* pkgadd -d XeroxOSDPkg-SunOSi386-x.xx.xxx.xxxx.pkg pkgadd -d XeroxOSDPkg-SunOSsparc-x.xx.xxx.xxxx.pkg /opt/Xerox/prtsys rpm -U XeroxOfficev5Pkg-Linuxi686-x.xx.xxx.xxxx.rpm dpkg -i XeroxOfficev5Pkg-Linuxi686-x.xx.xxx.xxxx.deb /opt/XeroxOffice/prtsys Launching Xerox ® Printer Manager xeroxofficeprtmgr Printing from a Linux Workstation CUPS Software Administrators Manual CUPS Software Users Manual...
Page 110 Installing the PPD File on the Workstation Adding the Printer http://localhost:631/admin root Printing with CUPS (Common UNIX Printing System) lp -dprinter filename lpr -Pprinter filename AS/400 XTOOLSxxxx.zip IBM AS/400 Printing V, (Red Book) Installing the WSCO Library and Setting Up Print Queues...
Page 111 M O B I L E P R I N T I N G O P T I O N S Printing Using Wi-Fi Direct Printing with AirPrint System Administrator Guide Printing with Universal Print...
Page 112 Printing from a Mopria-Enabled Mobile Device Hardware Install and Setup System Administrator Guide...
Page 113 M A N A G I N G J O B S Pausing, Promoting, or Deleting a Job Waiting to Print Printing a Job Held for Resources...
Page 114 System Administrator Guide P R I N T I N G S P E C I A L J O B T Y P E S Saved Job Printing using Saved Job...
Page 115 Print, Delete, Move, or Copy a Saved Job in the Embedded Web Server Secure Print Printing using Secure Print Releasing a Secure Print Job...
Page 116 Sample Set Printing using Sample Set Releasing a Sample Set...
Page 118 S E L E C T I N G PA P E R O P T I O N S FO R P R I N T I N G Select By Tray Scaling 100%...
Page 119 P R I N T I N G O N B O T H S I D E S O F T H E PA P E R Printing a 2-Sided Document 2-Sided Page Layout Options X E R OX B L A C K A N D W H I T E...
Page 120 P R I N T Q UA L I T Y I M A G E O P T I O N S Color Correction Color Adjustments...
Page 121 P R I N T I N G M U LT I P L E PA G E S TO A S I N G L E S H E E T P R I N T I N G B O O K L E T L AYO U T...
Page 122 U S I N G S P E C I A L PA G E S Printing Cover Pages Printing Insert Pages...
Page 123 1,6,9-11 Printing Exception Pages 1,6,9-11...
Page 124 P R I N T I N G A N N O TAT I O N S FO R W I N D O W S...
Page 125 P R I N T I N G WAT E R M A R K S FO R W I N D O W S...
Page 126 O R I E N TAT I O N A DVA N C E D P R I N T I N G O P T I O N S Job Identification...
Page 127 Printing Mirror Images Job Notification for Windows Document Encryption for Windows Print Jobs Setting Encryption Defaults in Windows...
Page 129 D E F I N I N G C U S TO M PA P E R S I Z E S Creating and Saving Custom Paper Sizes in the Print Driver Creating and Saving Custom Sizes for the Windows V3 Print Driver Creating and Saving Custom Sizes for the Windows V4 Print Driver...
Page 130 Creating and Saving Custom Sizes for Macintosh Defining a Custom Paper Size at the Control Panel P R I N T I N G O N C U S TO M - S I Z E PA P E R Printing on Custom-Size Paper from the Windows V3 Print Driver...
Page 131 Printing on Custom-Size Paper from the Windows V4 Print Driver Printing on Custom-Size Paper from Macintosh...
Page 132 P R I N T I N G F R O M A U S B F L A S H D R I V E System Administrator Guide...
Page 133 P R I N T I N G F R O M S AV E D J O B S P R I N T I N G F R O M T H E E M B E D D E D W E B S E RV E R...
Page 137 R E C O M M E N D E D M E D I A O R D E R I N G PA P E R G E N E R A L PA P E R LO A D I N G G U I D E L I N E S PA P E R T H AT C A N DA M A G E YO U R P R I N T E R...
Page 138 PA P E R S TO R A G E G U I D E L I N E S PA P E R C H A R A C T E R I S T I C S Weight Curl Smoothness Moisture Content...
Page 139 Grain Direction Fiber Content S U P P O RT E D PA P E R T Y P E S A N D W E I G H T S...
Page 140 S U P P O RT E D S TA N DA R D A N D C U S TO M PA P E R S I Z E S...
Page 143 C O N F I G U R I N G D E D I C AT E D PA P E R T R AYS System Administrator Guide PA P E R S I Z E C O N F I R M AT I O N System Administrator Guide C H A N G I N G PA P E R S I Z E , T Y P E , A N D C O LO R...
Page 145 LO A D I N G PA P E R I N T R AYS 1 – 5...
Page 148 A D J U S T I N G T H E PA P E R G U I D E S I N T H E 5 5 0 - S H E E T A D J U S TA B L E T R AYS...
Page 149 LO A D I N G PA P E R I N T H E BY PA S S T R AY...
Page 152 E N V E LO P E S Guidelines for Printing Envelopes Loading Envelopes in Trays 1–5...
Page 154 Loading Envelopes in the Bypass Tray...
Page 156 L A B E L S Guidelines for Printing Labels Loading Labels...
Page 159 G LO S S Y M E D I A Guidelines for Printing on Glossy Paper Loading Glossy Paper in Bypass Tray...
Page 163 C L E A N I N G T H E P R I N T E R E X T E R I O R...
Page 164 C O N S U M A B L E S R O U T I N E M A I N T E N A N C E I T E M S O R D E R I N G S U P P L I E S When to Order Supplies...
Page 165 Supply Status System Administrator Guide TO N E R C A RT R I D G E S...
Page 166 Replacing the Toner Cartridges...
Page 167 WA S T E TO N E R C O N TA I N E R Replacing the Waste Toner Container...
Page 169 I M A G I N G K I T Replacing the Imaging Kit...
Page 173 PA P E R T R AY F E E D R O L L E R A S S E M B LY Replacing the Tray 1 Feed Roller...
Page 175 Bypass Tray Feed Roller Assembly Replacing the Feed Roller in the Bypass Tray...
Page 177 Separator Pad Replacing the Separator Pad...
Page 178 R E C YC L I N G S U P P L I E S R E S E T T I N G S U P P LY L I F E C O U N T E R S System Administrator Guide...
Page 179 V I E W I N G T H E M E T E R R E A D I N G P R I N T I N G T H E B I L L I N G S U M M A RY R E P O RT...
Page 182 R E S TA RT I N G T H E P R I N T E R P R I N T E R D O E S N O T P O W E R O N...
Page 183 P R I N T E R R E S E T S O R P O W E R S O F F F R E Q U E N T LY P R I N T E R D O E S N O T P R I N T...
Page 184 System Administrator Guide P R I N T I N G TA K E S TO O LO N G...
Page 186 D O C U M E N T FA I L S TO P R I N T System Administrator Guide System Administrator Guide...
Page 187 D O C U M E N T P R I N T S F R OM W R O N G T R AY E M P T Y O R PA RT I A L LY P R I N T E D D O C U M E N T P R I N T E R I S M A K I N G U N U S UA L N O I S E S System Administrator Guide...
Page 188 A U TO M AT I C 2 - S I D E D P R I N T I N G P R O B L E M S DAT E A N D T I M E A R E I N C O R R E C T System Administrator Guide System Administrator Guide...
Page 189 W I R E L E S S N E T W O R K A DA P T E R P R OB L E M S System Administrator Guide System Administrator Guide...
Page 190 LO C AT I N G PA P E R J A M S M I N I M I Z I N G PA P E R J A M S...
Page 191 C L E A R I N G PA P E R J A M S...
Page 192 Paper Tray Jams Clearing Jams at Trays 1–5...
Page 193 System Administrator Guide Clearing Jams at Bypass Tray...
Page 194 Clearing Jams at Door A Clearing Jams in the Fuser Unit...
Page 195 Clearing Jams from the Inner Cover of Door A...
Page 196 Clearing Jams at Output Tray...
Page 198 T R O U B L ES H O O T I N G PA P E R J A M S Multiple Sheets Pulled Together Paper Misfeeds and Paper Size Jams...
Page 199 Label and Envelope Misfeeds Paper Jam Message Stays On...
Page 200 Jams During Automatic 2-Sided Printing...
Page 201 I D E N T I F Y I N G P R I N T P R O B L E M S Getting Started P R I N T - Q UA L I T Y P R OB L E M S Controlling Print Quality...
Page 202 Paper and Media Print-Quality Modes Color Corrections and Color Adjustments...
Page 203 Solving Print-Quality Problems Printing the Troubleshooting Print-Quality Pages Eliminating the Paper or Media as the Problem...
Page 204 Isolating the Problem to the Printer or to the Application Troubleshooting Print-Quality Problems in the Application, Print Driver, or Print Server...
Page 205 Troubleshooting Print-Quality Problems in the Printer...
Page 206 Print-Quality Problems and Solutions...
Page 207 Toner Darkness Control...
Page 209 V I E W I N G E R RO R A N D A L E RT M E S S A G E S O N T H E C O N T R OL PA N E L V I E W I N G T H E E R RO R H I S TO RY O N T H E C O N T R OL PA N E L S U P P O RT LO G S...
Page 210 System Administrator Guide T H E E M B E D D E D W E B S E RV E R O N L I N E S U P P O RT A S S I S TA N T I N FO R M AT I O N PA G E S...
Page 211 Getting Started Printing Information Pages M O R E I N FO R M AT I O N...
Page 212 Locating the Serial Number...
Page 213 This appendix contains:...
Page 214 S TA N DA R D F E AT U R E S...
Page 215 O P T I O N S A N D U P G R A D E S F I N I S H I N G O P T I O N S...
Page 216 B A S E C O N F I G U R AT I O N B A S E C O N F I G U R AT I O N W I T H 4 - O P T I O N A L T R AY M O D U L E S...
Page 217 B A S E C O N F I G U R AT I O N W I T H P R I N T E R S TA N D C O N F I G U R AT I O N W I T H O P T I O N A L T R AY S A N D P R I N T E R S TA N D...
Page 218 B A S E C O N F I G U R AT I O N...
Page 219 B A S E C O N F I G U R AT I O N W I T H 4 - O P T I O N A L T R AY M O D U L E S...
Page 220 C O N F I G U R AT I O N W I T H O P T I O N A L T R AY S A N D P R I N T E R S TA N D...
Page 221 T E M P E R AT U R E R E L AT I V E H U M I D I T Y E L E VAT I O N...
Page 223 P R I N T I N G R E S O LU T I O N P R I N T S P E E D...
Page 225 This appendix contains:...
Page 226 U N I T E D S TAT E S F C C R E G U L AT I O N S Xerox ® VersaLink ® C620 Color Printers R E G U L ATO RY I N FO R M AT I O N FO R 2 . 4 - G H Z A N D 5 - G H Z W I R E L E S S N E T W O R K A DA P T E R S...
Page 227 L A S E R N O T I C E C A N A DA...
Page 228 E U R O P E A N U N I O N A N D E U R O P E A N E C O N O M I C A R E A C O M P L I A N C E European Union Lot 4 Imaging Equipment Agreement...
Page 229 User Documentation Systems Administrators Guide European Union Lot 19 Ecodesign Directive E N E R GY S TA R Power Consumption and Activation Time...
Page 230 User Guide System Administrator Guide System Administrator Guide Default Energy Saver Settings System Administrator Guide EPEAT Environmental Benefits of Duplex Printing...
Page 231 Paper Types E U R A S I A N E C O N O M I C C O M M U N I T Y C E RT I F I C AT I O N G E R M A N Y Germany - Blue Angel Blendschutz Lärmemission...
Page 232 T U R K E Y RO H S R E G U L AT I O N U K R A I N E R O H S C O M P L I A N C E...
Page 235 This appendix contains:...
Page 236 B AT T E RY R E M OVA L...
Page 238 D I S P O S A L O U T S I D E O F T H E E U RO P E A N U N I O N...
Page 241 This appendix contains:...

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