Xerox VersaLink C600 User Manual page 154

Troubleshooting
Symptom
Faded printouts with multiple
colors faded.
Only one color is faded.
8-20
Probable Causes
The toner cartridges are not
Xerox ® toner cartridges.
The paper being used is out-
side the recommended specific-
ation range.
The paper type is heavier or
thicker than the paper type se-
lection.
The bias transfer voltage is not
properly adjusted for the paper
type.
The settings in the application
or print driver are incorrect.
The paper is damp.
The high-voltage supply is de-
fective.
Toner cartridge is empty or
damaged.
Solutions
Verify that the toner cartridges
meet specifications. Replace
the cartridges if necessary.
Replace the paper with a re-
commended size and type,
then confirm that your control
panel and print driver settings
are correct. For details, refer to
Supported Paper.
Ensure that the proper paper
is loaded in the paper tray.
Choose a heavier paper type
at the control panel and in the
print driver.
Use a lighter paper or paper
type.
Verify that the paper types set
in the control panel and the
print driver match the paper
loaded in the tray.
Print the Demonstration Print
from the Information Pages
menu. For details, refer to
formation Pages. If the Demo
Print looks correct, the printer
is printing properly. Verify that
the application and the print
driver selections are correct for
your print job.
Replace the paper.
For assistance, go to the Xerox
Support website at www.xer-
ox.com/office/VLC600support.
Check the condition of the
toner cartridge, then replace it
if necessary.
® ®
Xerox VersaLink C600 Color Printer
User Guide
In-
®