Unexpected Page Breaks Occur; Print Quality Problems; Characters Have Jagged Or Uneven Edges - Lexmark M5163dn User Manual

Troubleshooting

Unexpected page breaks occur

Action
Step 1
Adjust the print timeout settings.
a
From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b
Select a higher setting, and then press
c
Resend the print job.
Did the file print correctly?
Step 2
a
Check the original file for manual page breaks.
b
Resend the print job.
Did the file print correctly?

Print quality problems

Characters have jagged or uneven edges

Action
Step 1
a
Print a font sample list to check if the fonts you are using are
supported by the printer.
1
From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
Yes
The problem is
solved.
.
The problem is
solved.
Yes
Go to step 2.
The problem is
solved.
208
No
Go to step 2.
Contact customer
support.
No
Select a font that is
supported by the
printer.
Contact customer
support.