Troubleshooting
Reinstall missing or unresponsive cartridge [31.xy]
Try one or more of the following:
•
Check if the toner cartridge is missing. If missing, then install the toner cartridge.
For information on installing the toner cartridge, see the "Replacing supplies" section.
•
If the toner cartridge is installed, then remove and reinstall the unresponsive toner cartridge.
Note: If the message appears after reinstalling the supply, then replace the toner cartridge. The
cartridge may be defective or a non‑genuine Lexmark supply. For more information, see
genuine Lexmark parts and supplies" on page
Reinstall missing or unresponsive imaging unit [31.xy]
Try one or more of the following:
•
Check if the imaging unit is missing. If missing, then install the imaging unit.
For information on installing the imaging unit, see the "Replacing supplies" section.
•
If the imaging unit is installed, then remove and reinstall the unresponsive imaging unit.
Note: If the message appears after reinstalling the supply, then replace the imaging unit. The
imaging unit may be defective or a non‑genuine Lexmark supply. For more information, see
genuine Lexmark parts and supplies" on page
Remove defective disk [61]
Remove and replace the defective printer hard disk.
Remove packaging material, [area name]
1
Remove any remaining packaging material from the specified location.
2
From the printer control panel, press
Remove paper from all bins
Remove paper from all bins to clear the message and continue printing.
Note: If removing the paper does not clear the message, then select Continue on the printer control
panel.
Remove paper from bin [x]
Remove paper from the specified bin to clear the message and continue printing.
Note: If removing the paper does not clear the message, then select Continue on the printer control
panel.
140.
140.
to clear the message and continue printing.
185
"Using
"Using