Unexpected Page Breaks Occur; Print Quality Problems - Lexmark CS310 Series User Manual

Troubleshooting

Unexpected page breaks occur

Action
Step 1
Adjust the print timeout settings.
a
From the printer control panel, navigate to:
Settings > General Settings > Timeouts > Print Timeout
b
Select a higher setting and then, depending on your printer model,
select or Submit.
c
Resend the print job.
Did the file print correctly?
Step 2
a
Check the original file for manual page breaks.
b
Resend the print job.
Did the file print correctly?

Print quality problems

Characters have jagged or uneven edges
Action
Step 1
a
Print a font sample list to check if the fonts you are using are supported
by the printer.
1
From the printer control panel, navigate to:
Menus > Reports > Print Fonts
2
Select PCL Fonts or PostScript Fonts.
b
Resend the print job.
Are you using fonts that are supported by the printer?
Step 2
Check if the fonts installed on the computer are supported by the printer.
Are the fonts installed on the computer supported by the printer?
Yes No
The problem is solved. Go to step 2.
The problem is solved. Contact
support.
Yes No
Go to step 2. Select a font that is
supported by the
printer.
The problem is solved. Contact
support.
149
customer
customer