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• Power up your Signal Booster by
flipping the switch on the back of the
DC power adapter on. A red light
should appear on the power adapter.
Note: The Mobile 4G Signal Booster
may remain on, in vehicles whose
12V DC power sources do not
automatically shutdown when the
vehicle is turned off. This could
result in discharging the vehicles
battery in one to two days.
Note: Some 12V DC power sources
are shut down when the vehicle
ignition is turned to off. Refer to
your vehicle owners manual for
specifics related to your vehicle.
NOTE: The aluminum casing of
your Signal Booster will adjust to the
temperature of its environment, but is
designed to protect the Signal Booster
technology. For example, in the summer,
the Signal Booster case may be as hot
as 150 degrees inside your vehicle.
These high temperatures will NOT
damage the Signal Booster, nor do they
pose a fire risk to the vehicle. Again, be
sure to place your Signal Booster in a
location with adequate ventilation and
away from direct sunlight or moisture.
Troubleshooting &
Understanding Lights
The lights on the front of the Mobile
4G Signal Booster indicate whether
the system is working or if there are
problems. Each light indicates the
operation of its labeled frequency. Take
the following steps based on the indicator
light color when using the Mobile 4G
Signal Booster.
Lights off: If the lights are not on:
• Check connections on the power
supply to see that it is firmly plugged
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into both the Mobile 4G Signal Booster
and the power source.
• If using a DC power supply in your
vehicle, ensure the power supply is
properly inserted. Then check the 12
volt power from the car socket and the
fuse. Replace the fuse if necessary.
Red light: A red light indicates oscillation
is occurring. Oscillation is similar to
feedback between a microphone and
speaker. When oscillation occurs, the
Signal Booster will power down to protect
the cell tower. To eliminate oscillation,
the outside antenna needs to be moved
farther from the inside antenna. Move the
outside antenna on the roof to the rear of
the car, but at least 8 to 12 inches from
the rear or side windows. Disconnect
the power from the Signal Booster, then
reconnect the power to reset the Signal
Booster.
Blinking Red/Green: If one or more
of the lights on the Signal Booster are
blinking red/green, this means that the
Signal Booster has reduced gain due
to oscillation. Increase the distance
between the Outside and the Inside
Antennas, or place the Outside Antenna
near the center of the vehicle, and reset
the Signal Booster by disconnecting then
reconnecting the power to the signal
booster. Contact Wilson Electronics
Technical Support Team for assistance.
Increase
distance
Tech Support 866-294-1660
Mon.- Fri. Hours: 7 am to 6 pm MST
Inside
antenna
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