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Understanding the Signal Booster Lights and Troubleshooting
During installation mode the signal booster is resetting itself very quickly to aid the installer .
The Signal Booster is equipped with two indicator lights, one for the 800 MHz band and
the other for the 1900 MHz band . For the first 15 minutes that the booster is plugged in, it
is programed for a test and alignment period . During this time, both lights will do one of the
following 3 things:
1. BLINkING GREEN
If the signal booster is blinking green, the signal booster is operating properly . If you are
happy with the coverage area in your building, then you are done .
2. BLINkING REd
The signal booster is experiencing receiver overload, see troubleshooting tips below .
3. SOLId REd
The signal booster has shut down to prevent an oscillation, see troubleshooting tips below .
If after the initial 15 minutes you are not done with the installation, the signal booster can be
reset and enter installation mode again by disconnecting and reconnecting the power supply
from the booster .
Troubleshooting Tips
GREEN
The indicator lights on the signal booster will be a solid green when the unit is powered up
and working properly . (After the 15 minute installation period) .
BLINkING REd LIGhT
The signal booster has protection shut off circuits to prevent the disruption of cell towers.
If one or both lights are blinking red, this indicates that the signal from a cell tower is
overloading the booster and the booster has shut down on that frequency.
Reposition the outside antenna away from the cell tower, or turn the gain control knob counter
clockwise to reduce the gain until the light turns green .
If the red light is still blinking with the gain control adjusted all the way counter clockwise,
contact Wilson Electronics Technical Support Team for assistance: 866-294-1660 .
SOLId REd
If the signal booster indicator light is a solid red, this indicates the booster has shut down on
the frequency indicated to prevent an oscillation . First, make sure that all the connections
are tight . Then move the inside and outside antennas farther apart or reduce the gain of the
booster by rotating the gain control, corresponding to the red light, counter clockwise until the
light turns green .
When you are turning down the gain, you are reducing the inside coverage area . If after
turning down the gain, your coverage area is too small, and you want it larger, then move the
inside and outside antennas farther apart until the gain can be raised .
4
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: tech@wilsonelectronics.com. Hours: 7 am to 6 pm MST.
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