Flashforge Creator Pro User Manual page 40

Chapter 9: Supports and Service
FlashForge team is on standby and ready to help you with any problems you may have with your Creator
Pro. If the issues or questions are not covered in this User Guide, you can seek for solutions on our official
website or contact us via telephone.
There are solutions and instructions to common issues that can be found in our knowledge base. Have a
look first as most basic questions are answered there. www.flashforge.com
The FlashForge support team can be reached by e-mail or phone between the hours of 8:00 a.m. to 5:00
p.m. PST Monday through Saturday. In case you contact us during off-duty time, your inquiry will be
answered the following business day.
Note: Because of change different filament the exturder maybe blockaded. It's not owing to quality
issue, and outside the scope of 400 hours life. If users encounter this problem, please contact our
after-sales department and finish clean work according to their instruction.
Tel: 400-699-1063
QQ: 2850862986 2850863000 2853382161
ADD: No. 518, Xianyuan Road, Jinhua, Zhejiang, China.
* When contacting support, please have your serial number ready. The serial number is a bar code
on the back of your Creator Pro. *
S/N: FFCXXXXXX
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