Configuring Diagnostic Signatures; Prerequisites For Diagnostic Signatures - Cisco CSR 1000v Series Software Configuration Manual

Configuring Call Home for the Cisco CSR 1000v
Command or Action
Example:
Router# call-home send "show
version;show running-config;
show inventory" email
support@example.com msg-format
xml

Configuring Diagnostic Signatures

Configuring Diagnostic Signatures
The Diagnostic Signatures feature downloads digitally signed signatures to devices. Diagnostic Signatures
(DS) files are formatted files that collate knowledge of diagnostic events and provide methods to troubleshoot
them without a need to upgrade the Cisco software. The aim of DS is to deliver flexible intelligence that can
detect and collect troubleshooting information that can be used to resolve known problems in customers
networks.

Prerequisites for Diagnostic Signatures

Before you download and configure diagnostic signatures (DSs) on a device, you must ensure that the following
conditions are met:
• You must assign one or more DSs to the device. See the
• HTTP/Secure HTTP (HTTPS) transport is required for downloading DS files. You must install the
If you configure the trustpool feature, the CA certificate is not required.
Note
Purpose
• email email msg-format {long-text | xml}—If the email option is selected, the
command output will be sent to the specified email address in long-text or XML
format with the service request number in the subject. The email address, the
service request number, or both must be specified. The service request number
is required if the email address is not specified (default is attach@cisco.com for
long-text format and callhome@cisco.com for XML format).
• http {destination-email-address email}—If the http option is selected, the
command output will be sent to Smart Call Home backend server (URL specified
in the CiscoTAC-1 profile) in XML format. destination-email-address email
can be specified so that the backend server can forward the message to the email
address. The email address, the service request number, or both must be specified.
• tac-service-request SR#—Specifies the service request number. The service
request number is required if the email address is not specified.
258 for more information on how to assign DSs to devices.
certification authority (CA) certificate to enable the authentication of the destination HTTPS server.
Cisco CSR 1000v Series Cloud Services Router Software Configuration Guide
Configuring Diagnostic Signatures
Diagnostic Signature Downloading, on page
257