Lenovo System x3500 M5 Type 5464 Installation And Service Manual page 1054

Severity
Error
User Response
Complete the following steps:
1. If the compute node has recently been installed, moved, serviced, or upgraded, verify that
the DIMM is properly seated and visually verify that there is no foreign material in any DIMM
connector on that memory channel. If either of these conditions is found, correct and retry with
the same DIMM. (Note: The event Log might contain a recent 580A4 event denoting detected
change in DIMM population that could be related to this problem.)
2. Check the Lenovo support site for an applicable firmware update that applies to this memory
error. The release notes will list the known problems the update addresses.
3. If the previous steps do not resolve the problem, at the next maintenance opportunity, swap
the DIMMs on the same memory channel one at a time to a different memory channel or
Processor. (check service information for this product/Install guide for population requirements
for sparing/paring modes). If PFA follows a moved DIMM to any DIMM connector on the different
memory channel, replace the moved DIMM.
4. If no problem is observed on the DIMM connectors and the problem persists, replace the DIMM
identified by LightPath and/or event log entry.
5. If problem re-occurs on the same DIMM connector, swap the other DIMMs on the same memory
channel across channels one at a time to a different memory channel or Processor. (check
service information for this product/Install guide for population requirements for sparing/paring
modes). If problem follows a moved DIMM to a different memory channel, replace that DIMM.
6. (Trained service technician only) Remove affected Processor and inspect Processor socket pins
for damaged or mis-aligned pins. If damage is found, or this is an upgrade Processor, replace the
system board. If there are multiple Processor's, swap Processor's to move affected Processor to
another Processor socket and retry. If problem follows the affected Processor (or there is only
one Processor), replace the affected Processor.
7. (Trained technician only)If problem stays with the original DIMM connector, re-inspect DIMM
connector for foreign material and remove, if found. If connector is damaged, replace system
board
• W.58007 Invalid memory configuration (Unsupported DIMM Population) detected. Please verify
memory configuration is valid. Unsupported DIMM Population
Explanation:
Severity
Error
User Response
Complete the following steps:
1. Ensure that the DIMM connectors are populated according to the guidelines in the service
information for this product.
2. Ensure all DIMMs are enabled in the uEFI setup menu.
3. If a DIMM connector error LED is lit, resolve the failure.
• W.580A1 Invalid memory configuration for Mirror Mode. Please correct memory configuration.
Unsupported DIMM Population for Mirror Mode
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System x3500 M5 Installation and Service Guide