Solving Printer Problems; Basic Printer Problems - Lexmark M3150dn User Manual

Troubleshooting
Note: If the error message remains, then the flash memory device may be defective and need to be
replaced.
Unsupported option in slot [x] [55]
1
Turn off the printer.
2
Unplug the power cord from the electrical outlet.
3
Remove the unsupported option card from the printer controller board, and then replace it with a
supported card.
4
Connect the power cord to a properly grounded electrical outlet.
5
Turn the printer back on.
Weblink server not set up. Contact system administrator.
From the printer control panel, press
Note: If the message appears again, then contact your system support person.

Solving printer problems

•
"Basic printer problems" on page 137
•
"Option problems" on page 139
•
"Paper feed problems" on page 141

Basic printer problems

The printer is not responding
Action
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Step 3
Check if one end of the power cord is plugged into the printer and
the other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
to clear the message.
Yes No
Go to step 2. Turn on the printer.
Press the Sleep Go to step 3.
button to wake the
printer from Sleep
mode or Hibernate
mode.
Go to step 4. Plug one end of the
power cord into the
printer and the other
to a properly
grounded electrical
outlet.
137