Troubleshooting
Action
Step 2
Check if the fonts installed on the computer are supported by the
printer.
Are the fonts installed on the computer supported by the printer?
Clipped pages or images
Leading edge
ABCDE
ABCDE
ABCDE
Trailing edge
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the paper loaded.
b
Resend the print job.
Is the page or image clipped?
Step 2
From the printer control panel, set the paper size and type in the
Paper menu to match the paper loaded in the tray.
Do the paper size and type match the paper loaded in the tray?
Step 3
a
Depending on your operating system, specify the paper size
from Printing Preferences or from the Print dialog.
b
Resend the print job.
Is the page or image clipped?
Yes
No
The problem is
Contact
solved.
support.
Yes
No
Go to step 2.
The problem is
solved.
Go to step 3.
Do one or more of
the following:
Go to step 4.
The problem is
solved.
149
customer
•
Specify the paper
size from the tray
settings to match
the paper loaded
in the tray.
•
Change the
paper loaded in
the tray to match
the paper size
specified in the
tray settings.