Troubleshooting
Action
Step 2
Replace the imaging unit, and then resend the print job.
Does fog or shading appear on prints?
Toner rubs off
Leading edge
ABC
DEF
Trailing edge
Action
Step 1
From the Paper menu on the printer control panel, check the paper
type, texture, and weight.
Do the paper type, texture, and weight match the paper loaded in
the tray?
Step 2
Resend the print job.
Does the toner still rub off?
Uneven print density
Action
Replace the imaging unit, and then resend the print job.
Is the print density uneven?
Yes
No
Contact
customer
The problem is
support
at
solved.
http://support.lexm
ark.com
or your
service
representative.
Yes
No
Go to step 2.
Specify the paper
type, texture, and
weight from the tray
settings to match the
paper loaded in the
tray.
Contact
customer
The problem is
support.
solved.
Yes
No
Contact
customer
The problem is
support.
solved.
166
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