Troubleshooting
Action
Step 2
a
Redistribute the toner in the imaging unit.
1
Remove the toner cartridge, and then the imaging unit.
2
Firmly shake the imaging unit.
Warning—Potential Damage: Do not expose the imaging
unit to direct light for more than 10 minutes. Extended
exposure to light may cause print quality problems.
3
Reinstall the imaging unit, and then the cartridge.
b
Resend the print job.
Is the printer still printing blank pages?
Step 3
Replace the imaging unit, and then resend the print job.
Is the printer still printing blank pages?
Skewed print
Action
Step 1
a
Move the width and length guides in the tray to the correct
positions for the size of the paper loaded.
b
Resend the print job.
Is the print still skewed?
Step 2
a
Check if you are printing on a paper that is supported by the
tray.
b
Resend the print job.
Is the print still skewed?
Yes
No
Go to step 3.
The problem is
solved.
Contact
customer
The problem is
support.
solved.
Yes
No
Go to step 2.
The problem is
solved.
Contact
customer
The problem is
support.
solved.
159
Need help?
Do you have a question about the M3150dn and is the answer not in the manual?