Symptom
Possible Cause
Copies are out of
You have not mounted the
position or
tray securely.
crooked
The paper guides of the
bypass tray are misaligned.
The document size is not
correct.
The paper size is not correct.
The copy is not
The document cover or
the desired size.
document glass is dirty.
The document is a
transparency or highly
translucent medium.
The document has shifted out
of position.
The document feeder's
document guides are
misaligned.
The document is creased.
The document size setting is
incorrect.
The paper size setting is
incorrect.
The edges of
The document exceeds the
copies are cut off.
printable area.
The document size is not
correct.
The paper size is not correct.
Remedy
Mount the tray by inserting it securely all the
way into the machine.
Place the document correctly, moving the
document guides into contact with the edges
of the document.
Check the document size set correctly.
Reference
Refer to "Original Size" (P.102).
Check the paper size set correctly.
Reference
Refer to "Setting the Paper Size" (P.78).
Clean the document cover or document glass.
Reference
Refer to "Cleaning the Document Cover and the
Document Glass" (P.161).
Place a sheet of white paper over the
document before copying.
Place the document correctly.
Reference
Refer to "Placing Document" (P.84).
Place the document correctly, moving the
document guides into contact with the edges
of the document.
Reference
Refer to "Placing Document" (P.84).
Smooth out the document and place it again
correctly.
Reference
Refer to "Placing Document" (P.84).
Check the document size set correctly.
Reference
Refer to "Original Size" (P.102).
Check the paper size set correctly.
Reference
Refer to "Setting the Paper Size" (P.78).
Adjust the reduction/enlargement factor to
reduce the copy slightly.
Check the document size set correctly.
Reference
Refer to "Original Size" (P.102).
Check the paper size set correctly.
Reference
Refer to "Setting the Paper Size" (P.78).
Copying Problems
11
179