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Table of Contents
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Summary of Contents for Rinnai Ember Series
- Page 1 Operation guide Ember Gas fires, like cars, require regular maintenance and servicing. For reliable operation Rinnai gas fires should be serviced every two years, including inspection of the flue system.
- Page 2 Important: Appliance must be installed with a Rinnai approved flue system. This appliance shall be installed in accordance with: Manufacturer’s installation instructions AS/NZS 5601 Gas Installations Installation, servicing and repair shall be carried out only by authorised personnel. Please retain this manual for future reference.
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Page 3: Table Of Contents
About your Rinnai Ember ....... 4 Operation using the remote ......6 Clearances from combustibles ..... 8 General information ........9 Servicing ............. 10 Safety ..............11 Abnormal flame pattern ......... 12 Error codes ............13 Troubleshooting ..........14 Installation checklist ........16 Installer details .......... -
Page 4: About Your Rinnai Ember
About your Rinnai Ember Congratulations on the purchase of your Rinnai Ember gas fireplace. We hope you love this product as much as we do, and on the off chance that something does go wrong, or if you need help, we’re only a phone call away. - Page 5 To reset the fire, press the On/Off button on the control panel or remote control twice to turn the fire back on. Position of your Rinnai Ember on a wall The Ember looks and performs best when installed close to the floor. If the unit is installed higher up the wall the movement of air from the convection fan, depending on the room configuration, could create draughts.
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Page 6: Operation Using The Remote
Operation using the remote For the remote control functions to be available, the appliance On/Off button must be in the On position. Signal transmission to the unit Changing the batteries The unit will beep and flash to confirm the • Remove the back settings have been received from the remote. - Page 7 Turning on and off This button switches the fire on and off. For it to work the power button on the fire must be ON. Flame and heat setting Once the fire is turned on the flame setting defaults to level five (on high).
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Page 8: Clearances From Combustibles
100 mm of clearance from the edge of the to be installed above a fireplace. glass. For example: antel depth clearance required For further information, please contact Rinnai 300 mm 500 mm 350 mm 600 mm or refer to the installation guide, which includes... -
Page 9: General Information
General information Before operation please read these instructions to get an overview of how to operate, maintain and service your Rinnai gas fire. Care and maintenance Installer handover All external surfaces of the fire can be cleaned Ensure your installer talks to you about the using a soft damp cloth and mild detergent. -
Page 10: Servicing
Do not attempt to carry out any service work other than that mentioned in the troubleshooting section. If you have any other faults or problems, please refer to your installer or contact Rinnai. 10 | Ember Operation Guide: 12889-A 01-17... -
Page 11: Safety
Safety Important This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety. -
Page 12: Abnormal Flame Pattern
Abnormal flame pattern Each Rinnai flame fire has a distinct flame pattern. This should look the same every time you start your fire, after an initial warm up period of approximately 20 minutes. Abnormal flame performance and/or pattern can indicate a problem with your fire, such as blocked gas injectors, or shifting of burn media. -
Page 13: Error Codes
Error codes The Ember has self diagnostic electronics that monitor the appliance during start up and operation. Should a fault occur the heater will shut down. The fault that has caused the shut down will be indicated by a pair of flashing numbers in the error display window in the lower left hand side of the frame. -
Page 14: Troubleshooting
Ember are a normal part of operation. If you are still unsure or concerned after reading this section, please contact Rinnai on 0800 746 624. During installation there will be an initial burning in period where some smoke and smell may be experienced, this could last for a couple of hours—... - Page 15 Room temperature outside 5-45 °C, or temperature sensing circuit has failed, which may indicate an assembly fault. Contact Rinnai. * Unlikely to occur, but possible if there has been an assembly fault or failure with the remote. Ember Operation Guide: 12889-A 01-17 | 15...
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Page 16: Installation Checklist
Checklist F Appliance positioned in a suitable location (clearances, mantels, surrounds etc.). F Rinnai flue system installed and tested to ensure effective draw. F Gas pressure checked and set according to the data plate. F Burn media installed as per instructions. -
Page 17: Limited Warranty
2 Year minimum warranty Terms and conditions 1. During the 24 month period from date of purchase and subject to clauses 2 and 3 below, Rinnai New Zealand Limited (“Rinnai”) will, at its own discretion, either replace or repair any defective product at no charge to the customer. - Page 18 Purchase details Record your purchase details below ATTACH YOUR PROOF OF PURCHASE HERE: Retailer: Retailer address: Date of purchase: Product details: Please keep these details in a safe place for future reference. 18 | Ember Operation Guide: 12889-A 01-17...
- Page 19 Register your Ember online Register your Ember online at www.rinnai.co.nz/register/...
- Page 20 Experience our innovation Rinnai.co.nz 0800 746 624 http://www.youtube.com/rinnainz http://www.facebook.com/rinnainz Ember Operation Guide: 12889-A 01-17...