Avaya one-X User Manual page 44

Answering a Call
2. Press or touch Release to end a call, unless you are instructed otherwise by your
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44 Avaya one-X Deskphone H.323 9608, 9611G, 9621G, and 9641G Call Center User Guide
Recorded greeting
No greeting is recorded.
A non-Manual greeting is recorded
that matches the Type, Match
Criterion, and String to Match for the
incoming call.
No non-Manual greeting is recorded
that matches the Type, Match
Criterion, and String to Match for the
incoming call, but one Manual
greeting has been recorded.
No non-Manual greeting is recorded
that matches the Type, Match
Criterion, and String to Match for the
incoming call, but more than one
Manual greeting has been recorded.
No non-Manual greeting is recorded
that matches the Type, Match
Criterion, and String to Match for the
incoming call, and no Manual
greeting has been recorded.
supervisor.
Comments? infodev@avaya.com
Response to the greeting
Start speaking to the caller.
Listen to the greeting, and then start
speaking to the caller.
Touch or press the Greeting softkey,
listen to the greeting, and then start
speaking to the caller.
Touch or press the Greeting softkey,
select the appropriate greeting to return
to the Phone screen, listen to the
greeting, and then start speaking to the
caller.
Start speaking to the caller.
February 2012