Bayer HealthCare Bai An Jie 2 User Manual page 27

C S :
USTOMER ERVICE
If a problem arises, work through the Solving Problems
section (see page 42). You will probably fi nd your solution
there. If you are still having trouble, please call our
Customer Service Department.
Important:
• Always speak with a customer service representative
before returning your meter for any reason. They will
be able to provide information that may help solve
your problem quickly.
• Have your (Bai An Jie ) meter ready for testing
when you phone.
• Fill out the following check list before you call:
Check List:
1. The meter serial number:____________________________
2. Date and time the problem occurred: _ ________________
3. I have tested with normal control: Yes______ No______
The normal control result was: _ ______________________
Lot number: ___________ Expiration date:____________
4. Please also give the lot number and expiration date of
the test strip disc currently being used. This information
is printed on the test strip disc and the test strip disc box.
Lot number:___________ Expiration date:____________
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Bayer Customer Service: (852) 8100 6386
R I :
EPLACEMENT TEMS
Replacement Parts
Part Number* Item
40030030 1 lithium battery (CR2032)
(also available at most stores)
82076779 ®
82076787 ®
You can obtain these parts by calling:
(852) 8100 6386
or by writing:
Bayer HealthCare Limited
803-808, 8/F Shui On Centre
6-8 Harbour Road, Wanchai
Hong Kong
If you call or write for supplies, please include the number with
the name of the replacement part or product.
Replacement Products
Number Product Name
®
82082671
(box of 50 tests)
82308319 ®
82308343 ®
®
82308378
81170046 M
ICROLET
81169994 M
ICROLET
81169897 M
ICROLET
Replacement products can be obtained from retail pharmacies
and home healthcare distributors.
*Part numbers are subject to change without notice.
www.bayerdiabetes.com
(Bai An Jie ) User Guide
(Bai An Jie ) Quick Reference Guide
(Bai An Jie ) Test Strip Discs
(Bai An Jie ) Normal Control Solution
(Bai An Jie ) Low Control Solution
(Bai An Jie ) High Control Solution
® 2 Lancing Device
® Lancets (box of 100)
Lancets (box of 200)
®
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