Bayer HealthCare Bai An Jie 2 User Manual page 26

What You See What It Means
Meter has detected an
error; accurate result is
not possible.
or higher
The display 1. You may have
goes blank when accidentally pressed
the meter is the button.
turned on.
2. Meter has turned
off after 3 minutes
without use or after
10 minutes of no use
while waiting for you
to apply blood or
control solution.
Meter will not 1. Battery life has ended.
turn on.
2. Battery holder is
loose or battery is
installed with the
+
side down.
Meter fails to 1. Not enough blood in
start countdown test strip.
after blood is
2. There may be debris
applied.
inside the meter.
3. Meter failure.
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Bayer Customer Service: (852) 8100 6386
What You Should Do
Turn the meter off, then on
using , then retest. If the
error remains, contact Bayer
Customer Service.
1. Press the button.
2. This is a normal expected action
that saves battery life. Press
to turn on again.
1. Replace the battery (see page 37).
2. Check the battery and battery
holder to be sure they are
tightly in place and correctly
installed (see page 39). If the
display is still blank, replace the
battery (CR2032).
1. Discard the used test strip. Retest
using a round drop of blood.
2. Inspect the inside of the meter
(see page 36) and remove
debris if present. Retest.
3. Contact Bayer Customer Service.
What You See What It Means
Control Test • Control solution is
result is out of past its expiration
range (too high date or is past the
or too low). 6-month open
use-life date.
• 10-test disc is past its
expiration date.
• Deteriorated test
strip due to heat or
exposure to moisture.
• Control solution
is not at room
temperature.
• Not enough control
solution drawn into
test strip.
Meter begins The inside of your
countdown before meter may be wet.
blood is applied.
Some display This may affect the way
segments do not you see your results.
appear to be
showing when
is held in or the
meter handle is
all the way out.
www.bayerdiabetes.com
What You Should Do
Run another control test. If the
result is still out of range, retest
with a new 10-test disc and
control solution with an acceptable
expiration date and open use-life
date. If still out of range, contact
Bayer Customer Service.
Wick the moisture away (see
page 36). If you continue to
experience diffi culty, contact
Bayer Customer Service.
If there is a difference in your
meter's display and the one
shown on page 5, contact Bayer
Customer Service.
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