CyberData 011186 Operation Manual
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CyberData 011186 Operation Manual

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Download this manual See also: Operating Manual
The IP Endpoint Company
VoIP Outdoor Intercom
Operations Guide
Part #011186
Document Part #930796B
for Firmware Version 10.0.4
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company  VoIP Outdoor Intercom Operations Guide Part #011186 Document Part #930796B for Firmware Version 10.0.4 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Browsers Supported The following browsers have been tested against firmware version 10.0.4: • Internet Explorer (version: 10) • Firefox (also called Mozilla Firefox) (version: 23.0.1 and 25.0) • Chrome (version: 29.0.1547.66 m) • Safari (version: 5.1.7) Operations Guide 930796B CyberData Corporation...

  • Page 4: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930796B Operations Guide...
  • Page 5 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930796B Operations Guide...

  • Page 6: Table Of Contents

    A.8.2 Concrete Wall Mounting Option (Not Provided) ............79 A.8.3 Goose Neck Mounting Option (Not Provided) ..............80 A.8.4 Ground Cable Installation for Goose Neck Mounting Option ........81 Appendix B Setting up a TFTP Server B.1 Set up a TFTP Server ......................82 Operations Guide 930796B CyberData Corporation...
  • Page 7 C.4.1 Warranty & RMA Returns within the United States ............85 C.4.2 Warranty & RMA Returns outside of the United States ..........85 C.4.3 Spare in the Air Policy ....................86 C.4.4 Return and Restocking Policy ..................86 C.4.5 Warranty and RMA Returns Page ................86 Index Operations Guide 930242G CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    To identify the VoIP Outdoor Intercom, look for a model number label similar to the one shown in  Figure 1-1. Confirm the following: • The model number on the label should be 011186. • The serial number on the label should begin with 1861. Figure 1-1. Model Number Label WWW.CYBERDATA.NET...

  • Page 9: Typical System Installation

    Figure 1-3. Typical Installation—Mass Notification Generic PoE Switch Strobe Speaker Loudspeaker V3 Intercom IP Phone IP PBX Server Light Amplifier Figure 1-4. Typical Installation—Emergency Phone Generic PoE Hub VoIP Intercom IP Phone IP Phone IP Phone IP PBX Server Operations Guide 930796B CyberData Corporation...
  • Page 10 Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Operations Guide 930796B CyberData Corporation...

  • Page 11: Product Features

    The VoIP V3 Outdoor Intercom has the following features: • Supports SRST (Survivable Remote Site Telephony) in a Cisco environment. SRST parameters are entered statically into the CyberData product's internal webpage. • • Dual speeds of 10 Mbps and 100 Mbps •...

  • Page 12: Supported Protocols

    Packet Time 20 ms 1.5 Supported SIP Servers Go to the following link to find the VoIP Outdoor Intercom product page which will have information on how to configure the device for various supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930796B CyberData Corporation...

  • Page 13: Product Specifications

    1A at 30 VDC Dimensions 5.118” x 5.118” x 2.25” (H x W x D) Weight 0.71 lbs./shipping weight of 1.1 lbs. (0.32 kg/shipping weight of 0.5 kg) Part Number 011186 a.This number replaces the 010935 number. Operations Guide 930796B CyberData Corporation...

  • Page 14: Dimensions

    Figure 1-5. Unit Dimensions—Front and Side View Figure 1-6. Unit Dimensions—Rear View and Mounting Hole Locations Dimensions are in Inches [Millimeter] 0.869 [22.07] ø0.280 [ø7.11] (4 Places) ø0.854 [ø21.69] 3.380 [85.85] 1.690 [42.93] 1.690 0.869 [22.07] [42.93] 3.380 [85.85] Operations Guide 930796B CyberData Corporation...
  • Page 15 0.156" [4.0] THROUGH HOLE Intrusion Sensor 82 DEGREES COUNTERSUNK (4 PLACES) from 3 mm (Minimum) to 14 mm (Maximum) 0.118 [3.00] Intrustion Sensor 0.551 [14.00] 4.000 [101.60] 2.026 [51.47] 5.118 [130.00] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930796B CyberData Corporation...
  • Page 16 Figure 1-9. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE from 3 mm to 14 mm BOTTOM SIDE 4.200 [106.68] 2.300 [58.42]...

  • Page 17: Chapter 2 Installing The Voip Outdoor Intercom

    2 Installing the VoIP Outdoor Intercom 2.1 Parts List Table 2-1 illustrates the VoIP V3 Outdoor Intercom parts. Table 2-1. Parts List Quantity Part Name Illustration Intercom Assembly Installation Quick Reference Guide Intercom Mounting Accessory Kit Operations Guide 930796B CyberData Corporation...

  • Page 18: Intercom Components

    Intercom. Figure 2-1. Intercom Components Microphone Hole Speaker Drain Hole Call Button Section 2.3.7, "Call Button for  and the Call Button LED" information about the functionality of the Call Button. Operations Guide 930796B CyberData Corporation...

  • Page 19: Intercom Setup

    Intercom from a non-PoE +12VDC power J3 Terminal Block source as an alternative to Network PoE power. Use of these contacts for any other purpose will damage the Intercom and void the product warranty. Operations Guide 930796B CyberData Corporation...

  • Page 20: Connecting The Intercom To The Auxiliary Relay

    DTMF tones generated from the phone being called. The DTMF tones are selectable from the web interface as well. Note The three digit code for the auxiliary relay must be sent in conformance with RFC2833 DTMF generation. Operations Guide 930796B CyberData Corporation...
  • Page 21 Figure 2-3. Auxiliary Relay Wiring Diagram Example of External Relay (not supplied) High PIV UltraFast Solid State Controlled Device Switching Diode Such As Mechanical Electric Door Strike Relay Strobe Light Output Contacts AC or DC rated Intercom PCB Depending Upon Controlled Device Requirements AC or DC...

  • Page 22: Intercom Connectors

    JP10 Table 2-2. Connector Functions Connector Function Call Button. LED Interface Microphone Interface Speaker Interface Strobe interface connector (only on SIP Strobe products) Proximity Sensor Interface - N/A JP10 Disables the intrusion sensor when installed. Operations Guide 930796B CyberData Corporation...
  • Page 23 Figure 2-2) Factory Only—Console Port Factory Only—JTAG Reserved for factory diagnostics RTFM a.Do not install a jumper. Momentary short to reset. Permanent instal- lation of a jumper would prevent the board from running all together. Operations Guide 930796B CyberData Corporation...

  • Page 24: Activity And Link Leds

    Link light changes color to confirm the auto-negotiated data speed rate: • The Link light is YELLOW at 10 Mbps. • The Link light is ORANGE at 100 Mbps. Figure 2-6. Activity and Link LED Link Activity Operations Guide 930796B CyberData Corporation...

  • Page 25: Rtfm Button

    10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the device to the factory default settings. Figure 2-8. RTFM Button (SW1) Operations Guide 930796B CyberData Corporation...

  • Page 26: Adjusting The Intercom Volume

    The device will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Figure 2-9. RTFM Button 2.3.6 Adjusting the Intercom Volume You can adjust the Intercom volume through the Speaker Volume setting on the Device Configuration Page. Operations Guide 930796B CyberData Corporation...

  • Page 27: Call Button And The Call Button Led

    Call Button LED will still blink during initialization and calls. • The Call Button LED flashes briefly at the beginning of RTFM mode. Figure 2-10. Call Button and Call Button LED Call Button and Call Button LED Operations Guide 930796B CyberData Corporation...

  • Page 28: Configure The Intercom Parameters

    Table 2-4. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930796B CyberData Corporation...

  • Page 29: Intercom Web

    Link to the Sensor Configuration page. Link to the Multicast Configuration page. Link to the Audio Configuration page. Link to the Event Configuration page. Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. Operations Guide 930796B CyberData Corporation...

  • Page 30: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/support/voip/discovery_utility.html...
  • Page 31 Installing the VoIP Outdoor Intercom Intercom Setup Figure 2-11. Home Page Operations Guide 930796B CyberData Corporation...
  • Page 32 Press the Export Configuration button to download the current board configuration. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930796B CyberData Corporation...

  • Page 33: Configure The Device

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.4 Configure the Device 1. Click the Device Configuration button to open the Device Configuration page. See Figure 2- Figure 2-12. Device Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 34 The acoustic echo canceller also has a harder time maintaining full duplex operation when in the Boost Mode. The product may drop from full duplex operation into half/duplex mode while in Boost Mode. Contact CyberData support for additional information if needed. Relay Settings Activate Relay with DTMF Code When selected, the relay can be activated with a DTMF code.
  • Page 35 Click on the Reboot button to reboot the system. Note You can change the Speaker Volume Microphone Gain without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 930796B CyberData Corporation...

  • Page 36: Configure The Network Parameters

    Installing the VoIP Outdoor Intercom Intercom Setup 2.4.5 Configure the Network Parameters 1. Click the Networking button to open the Network Configuration page (Figure 2-13). Figure 2-13. Network Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 37 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796B CyberData Corporation...

  • Page 38: Configure The Sip Parameters

    Intercom Setup 2.4.6 Configure the SIP Parameters 1. Click SIP Config to open the SIP Configuration page (Figure 2-14). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-14. SIP Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 39 Type the Outbound Proxy Port number (8 character limit). Register with a SIP Server Check this box to enable SIP Registration. For information about Point-to-Point Configuration, see Section 2.4.6.2, "Point-to-Point Configuration". Re-registration Interval (in seconds) The SIP Registration lease time in seconds. Operations Guide 930796B CyberData Corporation...
  • Page 40 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 930796B CyberData Corporation...
  • Page 41 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-15. SIP Configuration Page Set to Point-to-Point Mode Intercom is set to NOT register with a SiP server Operations Guide 930796B CyberData Corporation...
  • Page 42 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930796B CyberData Corporation...

  • Page 43: Configure The Nightringer Parameters

    Nightringer requires SIP Registration. Nightringer cannot be used in peer to peer mode. GENERAL ALERT 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-16. Figure 2-16. Nightringer Configuration Setup Operations Guide 930796B CyberData Corporation...
  • Page 44 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796B CyberData Corporation...

  • Page 45: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Operations Guide 930796B CyberData Corporation...
  • Page 46 Installing the VoIP Outdoor Intercom Intercom Setup 1. Click Sensor Config to open the Sensor Configuration page (Figure 2-17). Figure 2-17. Sensor Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 47 Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796B CyberData Corporation...

  • Page 48: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 49 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 930796B CyberData Corporation...

  • Page 50: Configure The Audio Configuration Parameters

    The Audio Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. 1. Click Audio Config to open the Audio Configuration page (Figure 2-19). Figure 2-19. Audio Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 51 Installing the VoIP Outdoor Intercom Intercom Setup Figure 2-20. Audio Configuration Page (continued) 2. On the Audio Configuration page, enter values for the parameters indicated in Table 2-15. Operations Guide 930796B CyberData Corporation...
  • Page 52 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Page tone Corresponds to a simple tone used for beep on initialization and beep on page (24 character limit).
  • Page 53 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-21 through Figure 2-23. Figure 2-21. Audacity 1 Figure 2-22. Audacity 2 Operations Guide 930796B CyberData Corporation...
  • Page 54 Intercom Setup When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-23. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930796B CyberData Corporation...

  • Page 55: Configure The Event Parameters

    Click the Event Config button to open the Event Configuration page (Figure 2-24). The Event Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-24. Event Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 56 Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 930796B CyberData Corporation...
  • Page 57 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 58 Installing the VoIP Outdoor Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 59 Installing the VoIP Outdoor Intercom Intercom Setup User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 60: Configure The Autoprovisioning Parameters

    The device does not have a real time clock but can sync with a network time server on boot. 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page.  Figure 2-25. Figure 2-25. Autoprovisioning Configuration Page Operations Guide 930796B CyberData Corporation...
  • Page 61 (6 character limit) Click on this button to set the clock after entering the current time. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 930796B CyberData Corporation...
  • Page 62 10.0.0.0 netmask 255.0.0.0 { max-lease-time 120; default-lease-time 120; option routers 10.0.0.1; option subnet-mask 255.0.0.0; option domain-name "voiplab"; option domain-name-servers 10.0.0.1; option time-offset # Pacific Standard Time option tftp-server-name "10.0.0.254"; option option-150 10.0.0.254; range 10.10.0.1 10.10.2.1;} Operations Guide 930796B CyberData Corporation...
  • Page 63 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 64 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 930796B CyberData Corporation...
  • Page 65 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 930796B CyberData Corporation...
  • Page 66 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 930796B CyberData Corporation...
  • Page 67 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930796B CyberData Corporation...

  • Page 68: Upgrade The Firmware And Reboot The Intercom

    3. Log in to the Intercom home page as instructed in Section 2.4.3, "Log in to the Configuration Home Page". 4. Click the Update Firmware button to open the Upgrade Firmware page. See Figure 2-28. Operations Guide 930796B CyberData Corporation...
  • Page 69 Shows the current firmware version. Use the Browse button to navigate to the location of the Intercom firmware file that you want to upload. Click on the Submit button to automatically upload the selected firmware and reboot the system. Operations Guide 930796B CyberData Corporation...

  • Page 70: Reboot The Intercom

    To reboot a Intercom, log in to the web page as instructed in Section 2.4.3, "Log in to the Configuration Home Page". 1. Click Reboot (Figure 2-29). A normal restart will occur. Figure 2-29. Reboot System Section Reboot Operations Guide 930796B CyberData Corporation...

  • Page 71: Command Interface

    Play the "2" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_2=yes" Play the "3" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_3=yes" Operations Guide 930796B CyberData Corporation...
  • Page 72 Play the "Intrusion Sensor Triggered" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_intrusionsensortriggered=yes" Play the "Door Ajar" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "play_doorajar=yes" Operations Guide 930796B CyberData Corporation...
  • Page 73 Delete the "Rebooting" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_rebooting=yes" Delete the "Restoring Default" audio file wget --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/audioconfig.cgi" --post-data "delete_restoringdefault=yes" Operations Guide 930796B CyberData Corporation...
  • Page 74 --user admin --password admin --auth-no-challenge --quiet - O /dev/null "http://10.0.3.71/cgi-bin/sensorconfig.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. b. Must be in point-to-point mode see Section 2.4.6.2, "Point-to-Point Configuration" Operations Guide 930796B CyberData Corporation...

  • Page 75: Appendix A Mounting The Intercom

    Table A-2. Optional Accessories (for gooseneck mounting) Quantity Part Name Illustration Carriage bolt nuts Carriage bolts Carriage bolt washers Table A-3. Optional Accessories Quantity Part Name Illustration Spacer for half-inch set conduit connector 531085B hole plug assembly Operations Guide 930796B CyberData Corporation...

  • Page 76: Dimensions

    Figure A-1. Unit Dimensions—Front and Side View Figure A-2. Unit Dimensions—Rear View with Mounting Hole Locations Dimensions are in Inches [Millimeter] 0.869 [22.07] ø0.280 [ø7.11] (4 Places) ø0.854 [ø21.69] 3.380 [85.85] 1.690 [42.93] 1.690 0.869 [22.07] [42.93] 3.380 [85.85] Operations Guide 930796B CyberData Corporation...
  • Page 77 0.156" [4.0] THROUGH HOLE Intrusion Sensor 82 DEGREES COUNTERSUNK (4 PLACES) from 3 mm (Minimum) to 14 mm (Maximum) 0.118 [3.00] Intrustion Sensor 0.551 [14.00] 4.000 [101.60] 2.026 [51.47] 5.118 [130.00] DIMENSIONS ARE IN INCHES [MILLIMETER] Operations Guide 930796B CyberData Corporation...
  • Page 78 Figure A-5. PCB Dimensions and Intrusion Sensor Range 0.118 [3.00] ø0.138 [ø3.51] Fits #6-32 Machine Screw 0.551 [14.00] (4 Places) Effective Range for Instrusion 1.083 [27.52] Intrusion Sensor to Function Sensor JP10 TOP SIDE from 3 mm to 14 mm BOTTOM SIDE 4.200 [106.68] 2.300 [58.42]...

  • Page 79: Overview Of Installation Types

    An overview of the installation types and the required components are provided in Table A-4. Table A-4. Overview of Installation Types Installation Type What You Need Outdoor, on surface 011186 Intercom only Outdoor, on surface with shroud (increased resistance) 011186 Intercom 011188 Weather Shroud (sold separately) Operations Guide 930796B CyberData Corporation...

  • Page 80: Network Cable Entry Restrictions

    Figure A-6 for the side conduit cable entry restrictions. Figure A-6. Side Conduit Network Cable Entry Restrictions Hole Plug Assembly 5/32" Spacer 1/2" Set Screw Connector (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) Operations Guide 930796B CyberData Corporation...

  • Page 81: Rear Conduit Network Cable Entry Restrictions (Without Shroud)

    Figure A-8 for the rear conduit cable entry restrictions (with shroud). Figure A-8. Rear Conduit Network Cable Entry Restrictions—With Shroud 1/2" Conduit Connector Spacer Here (Not Provided) 1/2" Conduit (Not Provided) Network Cable (Not Provided) Operations Guide 930796B CyberData Corporation...

  • Page 82: Ground Cable Installation

    VoIP Outdoor Intercom. Figure A-9. Ground Cable Installation Ground Wire Ground Lug (Not Provided) Note: To mount the intercom, use methods compliant with local electrical codes. Operations Guide 930796B CyberData Corporation...

  • Page 83: Service Loop Cable Routing

    Gang Box Figure A-11. Network Cable Service Loop Routing Route Cable(s) inside Gang Box to Route cable(s) inside of the Creates Service Loop Gang Box to create the service loop. Network Cable (not provided) Operations Guide 930796B CyberData Corporation...

  • Page 84: Securing The Intercom

    PCB assembly to the gang box. To prevent over-torque damage to the gasket, do not apply more than 10 inch-pounds force. Over- GENERAL ALERT torquing will cause the gasket to tear, risk moisture intrusion, and effectively void the manufacturer's warranty. Operations Guide 930796B CyberData Corporation...

  • Page 85: Additional Mounting Options

    (Sold Separate) 1/4" Washer (3x) 1/4" Nut (3x) 2-Gang Box Ground Cable (Not Provided) Ground Lug Rotate 2-Gang Box for Desire Conduit Mounting Direction 1/2" Set Screw Connector Nut Security Torx Screws Faceplate & PCB Assembly Operations Guide 930796B CyberData Corporation...

  • Page 86: Concrete Wall Mounting Option (Not Provided)

    Assembly (Hole Plug, Washer & Nut) 1/4" Concrete Wall Anchors (Not Provided) Spacer (One Provided) 1/2” Set Screw Connector 1/4" Carriage (Not Provided) Screw (Not Provided) 1/2" Conduit (Not Provided) Network Cable In (Not Provided) Operations Guide 930796B CyberData Corporation...

  • Page 87: Goose Neck Mounting Option (Not Provided)

    CABLE ROUTING] Security Torx Hole Plug Assembly [Hole Plug] (REMOVE HOLE PLUG ASSEMBLY FROM 2-GANG BOX BEFORE FASTEN IT TO SHROUD AND/OR GOOSENECK) 1/4" Washer (3x) 1/4" Nut (3x) Faceplate NETWORK Assembly CABLE (NOT PROVIDED) Operations Guide 930796B CyberData Corporation...

  • Page 88: Ground Cable Installation For Goose Neck Mounting Option

    GOOSENECK (NOT PROVIDED) Ground Lug GOOSENECK [CUTAWAY VIEW TO SHOW Ground Cable (Not Provided) CABLES ROUTING] (to Ground Lug) Grounding Rod and Clamp (Not Provided) NETWORK & GROUND CABLES (NOT PROVIDED) Operations Guide 930796B CyberData Corporation...

  • Page 89: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930796B CyberData Corporation...

  • Page 90: Appendix C Troubleshooting/Technical Support

    Select the support page for your product to see a list of frequently asked questions for the CyberData product: C.2 Documentation The documentation for this product is released in an English language version only.  You can download PDF copies of CyberData product documentation from the VoIP Outdoor Intercom product page at: http://www.cyberdata.net/products/voip/digitalanalog/intercomv3/docs.html Operations Guide...

  • Page 91: Contact Information

    3 Justin Court  Monterey, CA 93940  Attention: RMA "your RMA number" RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html Operations Guide...

  • Page 92: Warranty

    If an End of Life device cannot be repaired, the replacement offered may be the current version of the device. Products shipped to CyberData, both within and out of warranty, are shipped at the expense of the customer. CyberData will pay return shipping charges for repaired products.

  • Page 93: Spare In The Air Policy

    Warranty C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 94: Index

    (in minutes > 10) 54 configuration page autoprovisioning 54, 55 configurable parameters 27, 30 autoprovisioned audio files 56 contact information for CyberData 84 autoprovisioned firmware upgrades 56 autoprovisioning autoupdate 56 autoprovisioning from DHCP 55 autoprovisioning server (IP address) 56...
  • Page 95 IP addressing setting 21 Firefox (web browser) 3 firmware where to get the latest firmware 61 flash button LED (door sensor) 40 flash button LED (intrusion sensor) 40 J3 terminal block, 16 AWG gauge wire 12 Operations Guide 930796B CyberData Corporation...
  • Page 96 Nightringer in peer to peer mode (cannot be used) 36 nightringer settings 37 rear conduit network cable entry restrictions (with Nightringer, SIP registration required 36 shroud) 74 NTP server 54 rear conduit network cable entry restrictions (without shroud) 74 reboot 62, 63 Operations Guide 930796B CyberData Corporation...
  • Page 97 & RMA returns outside of the United States 85 SIP server 32 warranty and RMA returns page 86 password for login 32 warranty policy at CyberData 85 SIP servers supported 5 web access password 21 user ID for login 32...
  • Page 98 Index weight 6 wget, free unix utility 64 Windows, setting up a TFTP server on 82 yellow act light 17 yellow link light 17 Operations Guide 930796B CyberData Corporation...

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